Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Cons:
Cleanliness issues
Noise in rooms

Categories

Cleanliness
7.94
Several complaints about cleanliness, including dusty rooms and moldy walls.
Service
8.41
Mixed reviews on service, with some positive mentions of helpful staff but also reports of poor service.
Location
9.25
Proximity to local events was frequently praised.
Room Quality
7.4
Comments about rooms needing renovations and being noisy.
Amenities
7.93
Limited amenities were noted, especially regarding the gym.
Value for Money
8.89
Positive remarks about the overall value in relation to location.
Food and Beverage
8.44
Breakfast received positive feedback, but some issues regarding options.
Overall Experience
8.91
General satisfaction with the overall experience but some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 19:45

Property Description

Stylish Ambiance and Great Location
Pergamon Hotel Frei Caneca offers a stylish ambiance and a prime location in the heart of São Paulo, near key attractions like the Frei Caneca Shopping Mall and Franklin Roosevelt Square. WiFi is complimentary, and Paulista Avenue is just a 20-minute walk away.

Modern Rooms and Facilities
Choose from standard to luxurious rooms at our midscale hotel, all featuring contemporary design and modern amenities such as air conditioning, flat-screen TVs, and minibars. The private bathrooms are equipped with showers and hairdryers for your convenience.

Dining, Events, and Fitness
Enjoy a daily buffet breakfast, unwind at the bar and restaurant, host events in conference rooms, and stay active at the equipped gym. With a subway station nearby and various entertainment options within reach, Pergamon Hotel Frei Caneca is your perfect São Paulo stay.

Book your stay now at Pergamon Hotel Frei Caneca for an unforgettable São Paulo experience!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

Please note that only up to two pets with maximum weight of 15 kg or one pet with maximum weight of 30 kg can be accommodated at the property,at a surcharge. Please contact the property for further information.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 213 reviews
Cleanliness: 7.94
Service: 8.41
Location: 9.25
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
F
Fabio • solo_traveller • br
10
2025-10-04 • via Nuitee
L
LEONARDO • couple • br
10
2025-10-02 • via Nuitee
C
Camara • family_with_children • br
10
Pros:

Excelente quarto espaçoso

Cons:

Nada a declarar

2025-09-30 • via Nuitee
J
JOAO MIGUEL • family_with_children • br
7
Pros:

Cafe da manhã

Cons:

Faltou energia durante hospedagem

2025-09-29 • via Nuitee
A
ANTONIO • extended_group • br
9
2025-09-29 • via Nuitee
R
Ricardo • extended_group • mx
3
No lo recomiendo por nada. Hay mejores opciones por el mismo precio
Pros:

La verdad nada, el precio fue excesivo por un hotel de muy mala calidad, nunca me había secado con una toalla tan fea. El cuarto tiene polvo y el desayuno era muy malo

Cons:

Muy mal desayuno, horribles las toallas, la calidad del hotel es 2 estrellas pero dice 4 estrellas

2025-09-29 • via Nuitee
L
Luciana • solo_traveller • br
8
Atende
Pros:

Próximo ao local do evento

Cons:

Não deram o recibo no hora. Ficaram de enviar e não recebi.

2025-09-28 • via Nuitee
I
ISAAC • solo_traveller • br
10
2025-09-28 • via Nuitee
H
Henrique • solo_traveller • br
8
2025-09-19 • via Nuitee
L
Lucas • family_with_children • br
10
Cons:

Ótimo

2025-09-18 • via Nuitee
• couple • br
2
Cons:

Infelizmente na hora do banho, horrível, banheiro com vazamento do box para área seca do banheiro.

2025-09-17 • via Nuitee
M
Maria Luísa • solo_traveller • br
4
Esperava mais pelo preço
Pros:

O Café da manhã é muito bom, bem servido. A equipe é extremamente educada e solícita.

Cons:

Banheiro e quarto precisando de reformas, os utensílios/roupas de cama e banho estavam limpos, mas o banheiro e quarto são velhos. Móveis e paredes antigas, arranhados, carcomido. O quarto tem apenas uma luz bem fraca no espelho e um abajur. O banheiro não possui ventilação e fica tudo embaçado. Quarto muito barulhento, tanto pela movimentação da rua, quanto pelo barulho do elevador do hotel.

2025-09-16 • via Nuitee
A
Amanda • solo_traveller • br
10
Espetacular.
Pros:

Excelente! Cama confortável

Cons:

Café da manhã sem leite zero lactose.

2025-09-16 • via Nuitee
A
Aretusa Magda • couple • br
10
2025-09-12 • via Nuitee
C
Carlos • solo_traveller • br
10
Muito agradável
Pros:

Gentileza da equipe do hotel e o bom café da manhã oferecido.

Cons:

No período em que permaneci, não houve nada que tenha me desagradado.

2025-09-11 • via Nuitee
E
Ellen • extended_group • br
8
Cons:

A parede do quarto estava mofada

2025-09-11 • via Nuitee
R
Renato • couple • br
9
muito boa , voltaria sem duvida
Pros:

cafe bom e justo ... limpo e com recepção bem agradável

Cons:

não tenho nada a reclamar

2025-09-08 • via Nuitee
L
lourival • family_with_children • br
8
Custo-benefício vale.
Pros:

Custo-benefício e proximidade ao evento que participamos em São Paulo. Café da manhã maravilhoso; jantar muito bom.

Cons:

Recepção muito quente nos dois dias iniciais. Academia muito ruim, escura, mal localizado, pequena e sem condições de praticar qq atividade física. Além de tudo cheiro desagradável. Hoje um hotel não ter um local para práticas de atividades físicas é muito limitante. Sugiro urgentemente melhorar o local.

2025-09-05 • via Nuitee
D
da Silva Santana Castro • solo_traveller • br
8
Muito adequado.
Pros:

Tudo transcorreu como o esperado. Tive dificuldades iniciais com o wifi. Mas deu tudo certo depois.

Cons:

Só consegui entrar no quarto quando de fato iniciava a diária. Nem um minuto a mais nem a menos. Tive que aguardar por mais de 2h. Mas enfim, estava descrito o início da diária.

2025-09-04 • via Nuitee
M
Mastrorocco • family_with_children • br
4
Sorte que foi foi uma noite.
Pros:

O rapaz que levou as malas para o quarto e o rapaz do estacionamento, só

Cons:

Clima pesado, muito diversificado pro meu gosto. Não ter banheiro feminino para minha esposa foi bem ruim.

2025-09-03 • via Nuitee