Mansions on Fifth

What a marvelous hotel. We can't believe that we hadn't come across this one before, but this was our first stay. First of all, the location was perfect for us. We visited the Phipps Conservatory, which is just a few minutes away. We also toured the Carnegie Museum of Natural History, again very close. For dinner, we walked over to "downtown" Shadyside and had an incredible meal at Girasole. Aside from that, the builings and grounds are impressive and impeccable. We live in a 1900's era Victorian home ourselves, and really appreciate the craftsmanship and feel of these historic, beautifully renovated structures. Last but not least, the price was extremely competitive, especially given the fact that we had a small suite with plenty of room.

I stayed in the adjacent home. Other than room needing to be cleaned, the house is ok. Staff is fabulous. Not worth the price I paid. Main home is much better.

This hotel is as tired as it is old. Our lengthy check-in was excused by the need to make room keys. Once checked-in to our rooms, we needed to walk up and down flights of steps to the 3rd floor; there is no elevator access to the third floor and the down elevator from 2 to main was broken. There were no employees to assist with luggage up and down the many narrow steps. When we asked for bottled water, we were told the hotel has a vending machine in the basement but don't bother because it was broken. Breakfast is a $15 sandwich ordered the night before. This hotel requires a remake both in decor and service to restore old world charm and hospitality.

This is a lovely former historic home of architectural significance that has been turned into a wonderful hotel. The details are left in place but there is nothing fussy. The staff are very customer oriented. It is close (walking distance) to Carnegie Mellon and Pitt as well as the museums. Alot of good looking restaurants along the way. Although you will want to save time to relax in the beautiful bar with a drink, a snack, and a welcoming setting.

This was the second time that I have stayed at the Mansions. It really is a charming and elegant home turned hotel. The rooms are clean. The staff are nice. And the parking is a great bonus. I look forward to my next trip to Pittsburgh!

If the purpose of your trip is to be near CMU, this is a great hotel due to its proximity.

For anything else, this is a very average hotel, unless you really love the old archaic mansion style.

You get a good amount of room, but the space is not very high quality. The bathroom was old, very little light, and then furniture is quite old (again, if you like this kind of thing then this is great).

Additionally, they somehow were not able to finish cleaning my room by 3pm (or at least they prioritized other rooms, even though it didn't seem like there were a lot of people staying at the time?), and so when I got back at 3:45pm (tired) I couldn't be bothered to wait for them to clean it.

That's not terrible, but when I asked the front desk worker if the hotel could clean it by 3pm the next day, they said that they couldn't guarantee it, and ADDITIONALLY accused me that the only reason they didn't the day before was because I had put the "Do not disturb" sign on (which I definitely did not, they knew I hadn't put that up the prior day because they called me asking if I wanted it cleaned at around 5-6pm, to which I said no). To be clear, the issue wasn't so much that they missed the cleaning, it was what happened the next day.

To summarize, a very average experience for a supposed "4-star hotel" (I would say it is much, much closer to a 3-star or even 2-star hotel in my experience).

Very nice boutique hotel

Site is beautiful but BE CAREFUL with billing here. I stayed one night (Aug 2–3, 2025) for a wedding but was charged for two nights. I caught the error at checkout and was given a corrected receipt, and the lady promised that it will be corrected. BUT the wrong charge still went through. Now I’m stuck disputing it with my bank, still fighting it because the bank said the hotel representative reported it was the agreed price. Frustrating and unacceptable. Please always double-check your bill if you stay here.

We stayed just one night to help our son move to an off campus house near Pitt. Our room was large and lovely - a grand old building lovingly restored. Parking right there and no extra charge. Just a few minutes from Pitt’s campus. Price was comparable to brand name hotels, but the place is much more interesting. We took a short Uber ride to dinner (love Butterjoint) and enjoyed a nightcap at the hotel bar, sleeping hard in our quiet room after moving and cleaning. The hotel’s bag breakfast was a snack to get us going for good bagels and coffee. Really the only minus there is the lack of solid breakfast and good coffee, and not big one. Will certainly stay here again.

They canceled my reservation after I had received a confirmation that a room had been reserved. They called me to say that there was a glitch in their system that reserved a room in error. When I spoke with the manager, she failed to properly explain to me what had occurred and did not offer any assistance . I had stayed at this property several times in the past, but now they have lost a customer for good. They can never be trusted. Completely unprofessional of them to cancel my reservation after I had received the email confirmation.

I am so torn about this hotel - I adore the property - it's gorgeous, historical, has been preserved thoughtfully and beautifully. I really believe the world needs more boutique hotels like this. But when you walk in and they have no record of your reservation, it's not really okay.

After some digging, they did find our reservation, however, but it was in their old system, and thus hadn't been noticed? My confirmation email made no difference, however, as the suite I had reserved was no longer available. We were given a King room, though, which was cheaper, and was lovely. In fact, I would recommend the King room, as it was spacious and comfortable and very reasonably priced.

Not only was the room reasonably priced, but this hotel seems to be one of the few in town that did not charge an exorbitant amount for parking. It's free and it's in their lot right outside. A great perk when staying in Pittsburgh!

As I said, the hotel is lovely. We especially enjoyed all of the paintings throughout, many of which are available for sale. The bar area was cozy and comfortable and had live music, which was a nice and unexpected bonus. I highly recommend their version of a Manhattan!

Before we settled down for the night, we saw a flyer in our room offering grab and go breakfasts in the morning. Items like yogurt parfaits and breakfast sandwiches whose creation and inclusion on the menu was overseen by a chef and would be offered in the pub in the morning. Perfect! We put in our order for the earliest time, between 7 and 7:15, as we wanted to get on the road early for our long drive back to South Carolina. We came down at 7:10 and things were curiously quiet. There were several people waiting and looking puzzled. We confirmed with the front desk that they had received our breakfast order, which they had. So we sat down to wait. And wait. We didn't get our boxed breakfast until 745, and it was delivered by a overwhelmed staff member nearly in tears. But, oh well, at least we had a lovely breakfast to look forward to on our trip. My sausage and cheese croissant sandwich was really egg and cheese, and was microwave-hammered to the point of being nearly inedible. My husband's yogurt parfait was a small container of Activa. Thus, I would advise future patrons to either skip the "breakfast" or make sure the hotel and or pub has resolved whatever hiccups caused these issues.

So all in all, I could laugh off the breakfast thing, but the reservation problem really bothers me. What if we'd driven all the way from South Carolina and they were completely booked? Having to scramble at the last minute for a hotel room in Pittsburgh would not have been fun. The staff seemed vaguely indifferent and never even offered an apology.

It is interesting to note that we've stayed a several hotels over the last few months and each has followed up with a thank you letter with links for surveys and feedback requests. It is interesting to me that the Mansions of Fifth never followed up with anything.

This is a great hotel in Pittsburgh considering the location and proximity to the campus and stores nearby! Service was also excellent and I enjoyed Susan who had checked me out on my last day in Pitt :)

Historic property and service like the guilded age

It was such a cute place. Most of the staff was very polite and informative. One thing I didn’t like was that I could overhear the cleaning people complaining about their jobs how they didn’t have enough time to complete the work that they needed to get done. Also, I didn’t like how much noise I could hear through the unsealed windows in room 2302 they really need to insulate their windows so it doesn’t sound like you’re sleeping on the street. But I would definitely stay there again. I did really love the place and it’s very convenient for visiting my son at CMU.

Hotel was easy to locate, very friendly staff, and comfortable, quiet accomodations.

Quiet and clean. Nice stay at the mansions in the Amberson House. Historical building is beautiful. Has all the amenities ( except a fridge). Bed is very comfortable and ac was a perfect addition to the hot and muggy Pittsburgh summer!

Good overall. Felt the age of the room a bit.

We loved this historic mansion and would definitely stay again! Uber/Lyft readily available so we parked in the lot and either walked or got rides easily our whole stay. The mansion itself was beautiful and the room had everything we needed. The only negative was the breakfast- not worth the upcharge.

I was expecting a wow in staffing and all. The way the breakfast is done and the fact the front desk checking was not welcoming. It was not a pleasant experience no water in the room

A beautiful place and great service