Scandic Hamburg Emporio

Hotels
Scandic
9 (9881 reviews)
Dammtorwall 19 , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern and clean hotel
Cons:
High breakfast and parking fees
Some noise from deliveries

Categories

Cleanliness
9.14
Clean and modern, as mentioned in several reviews.
Service
9.61
Staff is very friendly and helpful as noted in multiple reviews.
Location
9.65
Great central location, easily accessible.
Room Quality
8.6
Rooms are nice but some found mattresses too soft.
Amenities
9.13
Amenities are standard for this hotel tier.
Value for Money
8.09
Some reviews noted high prices for breakfast and parking.
Food and Beverage
8.14
Breakfast is highly praised but expensive.
Overall Experience
9.61
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:26

Property Description

Eco-Friendly Design Hotel in Central Hamburg

Unique Room Experience
Rooms at the Scandic Hamburg Emporio are inspired by the theme of water, offering natural wooden furnishings and large windows. Each room includes cable TV, air cooling system, work desk, and a private bathroom.

Delightful Dining Options
The hotel’s H20 Restaurant boasts a bar, lounge, outdoor terrace, and a special children’s section. Guests can watch chefs prepare the Scandic breakfast in the open kitchen. Enjoy a varied breakfast buffet with gluten-free, lactose-free, and organic products.

Convenient Location and Amenities
Situated 200 meters from Gänsemarkt Underground Station, the hotel is near Hamburg’s main boulevards and exhibition center. With a 24-hour reception, free WiFi, gym, and bike rental, Scandic Hamburg Emporio offers a comfortable stay.

Book your stay at Scandic Hamburg Emporio for a memorable experience!

Important information:

Please note that dogs are only allowed in the Standard Double or Twin Room and the Superior Family Room.

Breakfast is free of charge for children up to the age of 12 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 9881 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 9.61
L
Lars solo_traveller de
9
Sehr gutes Hotel
Pros:

Direkt am Ausgang der U-Bahn. Sehr gutes Frühstück. Tolles Design. Brauchbares Gym.

2026-06-26 via Nuitee
H
harald&gudrun solo_traveller de
10
Pros:

Alles super

Cons:

Nichts

2026-06-26 via Nuitee
M
Michael couple de
8
Ein gutes Hotel in zentraler Lage.
Pros:

Die Unterkunft war gut, zentral gelegen. Kostenfreie Parkplätze in der Nähe.

Cons:

Durch die zentrale Lage, daher leider etwas lauter.

2026-06-25 via Nuitee
H
Helmut solo_traveller de
10
Ich komme wieder, keine Frage! TipTop!!
Pros:

Super Lage, toller Ausblick. Komfortabeles Zimmer, toller Fitness und Saunabereich. Sehr nettes und kompetentes Personal!!

Cons:

Gibt Nix

2026-06-25 via Nuitee
S
Susanne family_with_children at
9
Hat alles gepasst, wir waren ja nur eine Nacht.
2026-06-25 via Nuitee
B
Bruno solo_traveller pt
9
Hotel bem localizado e simpático.
Pros:

Bom hotel, bem localizado, bem no centro de Hamburgo.
O quarto não é muito grande, mas é suficiente para quem viaja sozinho.
O pequeno-almoço é bom, com bastante variedade.

Cons:

Os dois únicos pontos que considero menos positivo são a cama, que considerei bastante mole e, por essa razão, acordei algumas vezes durante a noite, e a pressão da água do banho, que não é muito forte, tendo-se sentido especialmente de manhã (muita gente a tomar banho em simultâneo?).
De resto, tudo OK.

2026-06-25 via Nuitee
M
Martin solo_traveller de
9
2026-06-25 via Nuitee
H
Helmut solo_traveller us
9
Pros:

very spacious, modern quiet and airconditioned room
best beds of entire trip

2026-06-25 via Nuitee
S
Selcan solo_traveller dk
10
One of my fav hotels in Hamburg!
Pros:

Very clean hotel! Professional, English speaker and attentive staff! very good breakfast.

2026-06-25 via Nuitee
5
562evrims Couples Istanbul
8
A Pleasant Stay in a Great Location
Pros:

The staff were welcoming and helpful. The rooms were well-designed and clean, and the hotel had an overall appealing look. It was about a 15–20 minutes walk to all the main attractions, with easy access to public transportation as well. The breakfast was very satisfying.

2026-06-24 via Tripadvisor
M
Michaela solo_traveller de
10
Pros:

Personal sehr nett.

Cons:

Es war alles okay.

2026-06-24 via Nuitee
C
catrin solo_traveller de
8
sehr angenehm
Pros:

tolle Lage

Cons:

sehr lautes Nachbarzimmer

2026-06-24 via Nuitee
B
Barbara solo_traveller de
9
2026-06-24 via Nuitee
N
Nicole couple ch
8
Sehr empfehlenswert, gerne wieder!
Pros:

Tolles Frühstücksbuffet, gute Lage👍

2026-06-23 via Nuitee
G
Gerd couple de
9
Schönes Hotel in super Lage von Hamburg
Pros:

Freundliches und zuvorkommendes Personal.Die Zimmer waren schon vor dem Check In Termin fertig.
Lage perfekt mitten in Hamburg . U Bahn Haltestelle Gänsemarkt nur wenige Meter (50m) entfernt.Der Jungferstieg mit Binnenalster ist schnell und füßläufig zu erreichen.Zimmer sind geräumig gut ausgestattet und die Klimaanlage sehr leise und das Zimmer gut klimatisiert.

Cons:

Ich persönlich fand den Preis für das Frühstück im Verhältnis zum Angebot etwas hoch.
Parkmöglichkeiten wenn vorhanden mit einem Tagespreis von 33€ auch echt teuer.

2026-06-23 via Nuitee
J
Julia solo_traveller us
10
Cons:

My room was hot even with the windows open all night. But I know this is likely the warmer than usual weather in Hamburg. Otherwise everything was great!

2026-06-23 via Nuitee
R
René family_with_children de
8
2026-06-23 via Nuitee
K
Ka solo_traveller de
10
2026-06-22 via Nuitee
N
Nicole solo_traveller de
8
Gutes Hotel zum fairen Preis mit sehr freundlichem Personal
Pros:

Das Personal war sehr freundlich, hilfsbereit und aufmerksam.
Das Zimmer war gut ausgestattet und sauber.
Die Bar und der Außenbereich sind toll.
Die Lage ist super.

Cons:

Es gibt eigentlich nur 2 Punkte, die nicht so gut waren.
Ich habe im Badezimmer ein paar Kleinigkeiten vermisst, wie z.B. Wattepads, Ohrpads oder eine Duschhaube (kann für Frauen unter Umständen wichtig sein).
Bei dieser Kategorie vom Hotel sollte das vorrätig sein.
Das Frühstück war gut und umfangreich. Leider wurde nicht schnell genug nachgelegt. Die Servierplatten sind recht klein, was ich eigentlich gut finde, aber dann muss auch schnell genug nachgelegt werden.
Das alles ist aber jammern auf hohem Niveau und ich wollte es nicht verheimlichen.
Wir werden auf jeden Fall wieder hier einchecken.

2026-06-22 via Nuitee
S
Salahattin solo_traveller tr
8
Pros:

Konum çok iyiydi , gezilmesi gerekli yerlere oratalama 10-15 dk yürüyüş mesafesi ile konum harikaydı. odada ütü olması çok işime yaradı.

2026-06-22 via Nuitee