Makarem Ajyad Makkah Hotel

Hotels
•
Makarim Hospitality Group
8.6 (148 reviews)
Ajyad General Street, Makkah, Makkah Province, 24231 , Makkah , SA
966-1-25720500

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good breakfast
Location near haram
Cons:
Poor cleanliness
Room size issues
Service inconsistency
High prices for amenities

Categories

Cleanliness
7.99
Several negative mentions about poor cleanliness, with specific concerns regarding dust and bad smells from the AC.
Service
9.46
Generally positive mentions of friendly staff, though some concerns about management responsiveness.
Location
9.5
Good location mentioned in multiple reviews with easy access to the haram.
Room Quality
7.45
Mixed sentiments with complaints about room size and condition not matching expectations.
Amenities
8.48
Positive remarks about breakfast and some amenities, but noted issues with missing basic items.
Value for Money
7.94
Concerns about pricing compared to the perceived quality and experience.
Food and Beverage
8.99
Positive feedback regarding breakfast and café services.
Overall Experience
8.96
Overall experience is decent but marred by specific service and quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:11

Property Description

Luxury Accommodation
Enjoy a luxurious stay in one of the 411 air-conditioned rooms with deep soaking bathtubs and rainfall showerheads. Stay connected with complimentary wireless internet access and relax with satellite programming for entertainment.

Delicious Dining Options
Dine at Zamzam, one of the hotel's 4 restaurants, or opt for 24-hour room service. Don't miss out on snacks at the on-site coffee shop/cafe and indulge in buffet breakfasts daily from 6:30 AM to 10 AM.

Convenient Services and Location
Benefit from amenities like complimentary wireless internet, concierge services, and a business center. Explore nearby attractions such as the Great Mosque of Makkah and Kaaba, just a short walk away.

Book your stay at Makarem Ajyad Makkah Hotel for an unforgettable experience in the heart of Makkah!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 148 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.96
S
Soukaina • solo_traveller • sa
9
2026-05-09 • via Nuitee
A
ABDULLAH • extended_group • sa
10
Pros:

القرب من الحرم والسعر ممتاز

Cons:

لا شى

2026-05-08 • via Nuitee
A
ABDULLAH • solo_traveller • sa
9
2026-05-08 • via Nuitee
A
ABDULLAH Mashi • solo_traveller • sa
9
2026-05-07 • via Nuitee
T
Tamer • solo_traveller • sa
1
2026-05-05 • via Nuitee
K
KHALID • couple • sa
10
2026-05-04 • via Nuitee
صالح • couple • sa
10
شكرا لكم أتمنى تخفيض السعر
Pros:

نعم

Cons:

النظافه والقرب للحرم

2026-05-03 • via Nuitee
U
Ulvi • family_with_children • az
6
2026-05-03 • via Nuitee
M
Mohab • extended_group • ae
10
Most convenient
Pros:

Location, cleanliness, food, service; everything

Cons:

All was good

2026-05-03 • via Nuitee
H
Hira • extended_group • gb
10
Pros:

Special mention of Mohammed Abdulmnan, exceptional service from him and all of his colleagues. Made our stay absolutely wonderful!

2026-05-02 • via Nuitee
A
Asma’u • extended_group • ng
9
It was great
Pros:

Food

Cons:

Nothing

2026-05-02 • via Nuitee
Q
Qah • extended_group • sa
10
2026-05-01 • via Nuitee
S
SAİD • extended_group • tr
8
2026-05-01 • via Nuitee
سعيد • couple • sa
1
للاسف غير مريح وغير نظيف وازعاج
Pros:

للامانه اسواء فندق سكنت فيه للاسف

Cons:

كل شي النظافه الاستقبال التعامل الازعاج

2026-04-30 • via Nuitee
H
Hassa • couple • ma
1
Nulle
Cons:

Ma réservation a été annulée le jour où je suis arrivé à l’hôtel Pourtant, j’ai fait deux réservations de deux Hotel un à riyad et un à jeddha avec la même carte et les mêmes données.

2026-04-30 • via Nuitee
A
AMADOU • family_with_children • ne
9
Pros:

Oui

2026-04-29 • via Nuitee
سميرة • extended_group • sa
10
مكة 🕋 الروح والقلب والسكن فيها عافية للبدن
Pros:

الغرفة جدا جميلة

Cons:

لاشي

2026-04-29 • via Nuitee
H
Hamzah • solo_traveller • gb
10
2026-04-29 • via Nuitee
S
Sharifah Nor Fazliza • extended_group • my
9
Wonderful
Pros:

The hotel relatively close to mosque.

We stayed in 2 room and we get closely to each other and the same level.

Hotel boys and customer service especially name Jalal always assist me and my family whenever we needed.
Jalal always helping me to find a taxi for us to go for visit Makkah to Gua Hira, Jabal Rahmah eventhough taxi for us to back to Haramain train station.

Everything we needed being assist by a good staff and we so lucky everything run smoothly.

Overall my family parents n our kids so happy stayed here.

Thank you for good hospitality.

2026-04-28 • via Nuitee
A
aaiyd • solo_traveller • sa
10
حائل
Pros:

لا يوجد

Cons:

لا يوجد

2026-04-28 • via Nuitee