Hydro Hotel

Hotels
8.6 (1662 reviews)
Mount Road , Eastbourne , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cosy room
Friendly staff
Good breakfast
Cons:
Room temperature issues
Service inconsistencies

Categories

Cleanliness
8.55
Rooms were clean with good facilities.
Service
8.85
Friendly staff and attentive service during breakfast.
Location
8.45
Great location, but may be challenging for those less mobile.
Room Quality
8.75
Cosy room with a view, though some issues with temperature.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.65
Excellent value for money with good food.
Food and Beverage
8.35
Breakfast options were good, but some service issues noted.
Overall Experience
8.65
Overall enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:23

Property Description

Award-Winning Gardens and Sea Views
Nestled in award-winning gardens, Hydro Hotel offers stunning sea views and an outdoor pool, providing the perfect backdrop for a relaxing getaway.

Elegant Accommodations and Dining
Indulge in elegant rooms equipped with modern amenities like Freeview TV and Wi-Fi, followed by a delightful dining experience at Crystal Restaurant serving British and French cuisine.

Relaxation and Beauty Services
Unwind at the beauty salon with a variety of treatments, or bask in the sun on the poolside terrace. Hydro Hotel ensures a rejuvenating stay with its relaxation options.

Experience luxury and tranquility at Hydro Hotel. Book now for an unforgettable seaside retreat.

Important information:

Dogs are allowed to stay with you in the hotel and are charged at £10.00 per dog per night. Please note that dogs are not allowed in food service areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1662 reviews
Cleanliness: 8.55
Service: 8.85
Location: 8.45
Room Quality: 8.75
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.65
N
Nigel solo_traveller gb
8
Very good
Pros:

Breakfast was okay, not as generous as I hoped

Cons:

Phone signal was a about sketchy

2026-03-21 via Nuitee
C
Catherine solo_traveller be
7
Moins enthousiaste que lors de mon dernier séjour il y a 6 ans
Pros:

La situation, un peu à l'écart du centre, avec une superbe vue. Le style vieux chic anglais du hall et des lounges. La réceptionniste était accueillante et efficace, le petit déjeuner était bien mais pas aussi exceptionnel que dans mes souvenirs d'il y a 6 ans.

Cons:

Il est important pour moi d'avoir un Wifi qui fonctionne... ce qui n'était pas du tout le cas, malgré une indication d'un signal correct (PS, pas la peine de répondre que je n'y connais rien, je voyage beaucoup et je suis habituée). Le parking "accessible" est petit et toujours plein; j'ai dû laisser ma voiture à la rue. Le "Conservatory" style terrasse couverte manque de chaleur, ça ne va pas du tout avec le style du très beau hall d'entrée. Le repas était beaucoup trop cher pour la qualité; très mauvais rapport qualité/prix. Pour le diner mais de façon générale. Les prix ont flambé et la qualité a diminué.

2026-03-20 via Nuitee
P
pud barrett couple ie
9
2026-03-20 via Nuitee
J
Janet family_with_children ie
8
Pros:

The setting. The sea view. The breakfast. Friendly staff. Comfy beds. Easy parking. Pretty garden to look out on.

Cons:

Wifi was not the best, the signal was not very strong.

2026-03-17 via Nuitee
F
Frances solo_traveller gb
8
Lovely stay.
Pros:

Location.

2026-03-17 via Nuitee
T
Tracy couple gb
9
My must go to hotel in Eastbourne
Pros:

Location is fabulous, staff very friendly and old school style opulent interior. Breakfast lovely. Very quiet area at night.
I always stay here when in Eastbourne.

Cons:

Nothing, I love it.

2026-03-14 via Nuitee
J
Jan family_with_children gb
10
Fantastic
Pros:

Very traditional hotel with superb level of service. Rooms very well presented and spotless,
Excellent breakfast with a mixture of buffet and served dishes. Similar standards in both restaurants.
Great place to stay

Cons:

The only criticism would be bathroom needs a large shower instead of a shower over the bath especially as this is a hotel favoured by older guests

2026-03-14 via Nuitee
S
Sheila solo_traveller gb
10
Pros:

I have stayed at the Hydro many times. Always enjoyable. Location ideal.

Cons:

Nothing

2026-03-13 via Nuitee
B
Beard solo_traveller gb
8
Pros:

Value for money

Cons:

Needs updating

2026-03-13 via Nuitee
T
Tessa couple gb
9
Like visiting old friends
Pros:

Friendly staff, professional but not uppity. Lovely old fashioned hotel in the best sense.

2026-03-12 via Nuitee
S
Stephen couple gb
10
very enjoyable, have rebooked for july
Pros:

very nice clean and comfortable hotel

2026-03-12 via Nuitee
R
Robert family_with_children gb
8
2026-03-12 via Nuitee
K
Karen solo_traveller gb
10
Lovely hotel, great location and friendly staff.
Pros:

Wonderful location, nice room, friendly staff, good common areas

Cons:

The receptionist said my room number out loud. For a woman travelling alone, this was wrong. She should have written it down and pointed to it.
One of the lifts was out of order and the usable lift was very small.

2026-03-10 via Nuitee
A
Allison family_with_children gb
9
2026-03-10 via Nuitee
I
Iain solo_traveller gb
8
Relaxing four days in an historic old school hotel with friendly service in a stunning location
Pros:

Particularly liked the hot breakfast selection. Smoked haddock and poached egg was delicious. The setting of hotel and gardens - stunning views of sea and downs and easy access to both as well as to cultural attractions near by and town centre.

Cons:

Coffee at breakfast, while being silver service, didn’t match the taste of what was on offer in the bistro.

2026-03-09 via Nuitee
M
muggridge family_with_children gb
8
2026-03-07 via Nuitee
G
Graham extended_group gb
10
Only stayed one day but staff were friendly and professional
Pros:

Clean and tidy

Cons:

Nothing

2026-03-07 via Nuitee
V
Victoria solo_traveller gb
10
2026-03-06 via Nuitee
T
Tessa couple gb
9
Pros:

The location and the friendly, helpful staff.

Cons:

Everything was fine

2026-03-06 via Nuitee
J
James extended_group gb
9
Stopped over for a night on way to France comfortable. Good value and great breakfast
Pros:

Good value for money

2026-03-06 via Nuitee