Hotel San Angel

Hotels
7.9 (144 reviews)
4 Poniente 504, Centro Historico , Puebla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Dirty rooms
Inconsistent hot water
Maintenance issues

Categories

Cleanliness
6.4
Several mentions of dirty rooms and poor towel quality.
Service
8.9
Staff is described as friendly and attentive.
Location
9.4
Consistently praised for its excellent location.
Room Quality
6.9
Issues with room conditions, including size and maintenance.
Amenities
6.4
Reports of inconsistent hot water and faulty bathroom fixtures.
Value for Money
7.9
General satisfaction with pricing, but some complaints about quality.
Food and Beverage
8.9
Positive feedback regarding restaurant quality and service.
Overall Experience
8.4
Mixed experiences overall but some positive aspects highlight good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:19

Property Description

Central Location:
Situated in central Puebla, Hotel San Angel is conveniently located just a short drive away from Fort Loreto and Fort Guadalupe, making it an ideal choice for history enthusiasts.

Comfortable Accommodation:
The rooms at Hotel San Angel offer a cozy retreat with amenities such as free Wi-Fi, cable TV, and private balconies. Guests can also enjoy the convenience of a work desk, iron, and private bathroom in each room.

Convenient Amenities:
Indulge in a delicious continental breakfast at the on-site restaurant, and savor traditional regional dishes at Aldi’s Restaurant. With a gym on the premises and free parking available, Hotel San Angel ensures a hassle-free and enjoyable stay for all guests.

Ready to experience comfort and convenience in Puebla? Book your stay at Hotel San Angel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 144 reviews
Cleanliness: 6.4
Service: 8.9
Location: 9.4
Room Quality: 6.9
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.4
P
Paola Marai • couple • mx
9
Pros:

La ubicación y la atención

Cons:

En la noche olía feo el baño

2026-02-26 • via Nuitee
G
Gerardo • couple • mx
7
Opino personal
Pros:

Considero que el costo y la calidad del servicio corresponden. Todo bien

Cons:

Recomiendo llevar crema corporal, el agua tiene muchos minerales.

2026-02-26 • via Nuitee
G
Gary W • solo_traveller • us
9
Well-located to the Zocalo; friendly and informative staff; good restaurant and value for the money
Pros:

The location was very good - about 6 blocks to the Zocalo. I stayed on two different occasions. The first time I had a room with balcony on the 4th floor, and the second time, a nice spacious room near the interior courtyard and garden. Though the hotel showed a little "wear" over time, the rooms were well-appointed and pleasant. The staff was very helpful and pleasant, as were the wait staff at the hotel's restaurant, which proved to be a very convenient and useful breakfast stop to start the day. And the prices for both rooms and the restaurant were really very reasonable. Very good value for the money!

Cons:

A few small items such as the shower heads in the bathrooms - very old style. They need to be updated. Also lower floor rooms at the front of the hotel - facing the street - can be quite loud and noisy in the late afternoon/early evening hours.

2026-02-26 • via Nuitee
J
Jerez Ortiz • couple • mx
9
Pros:

La ubicación y la limpieza...

Cons:

No me dieron una habitación con balcón....

2026-02-26 • via Nuitee
F
Ferrara • solo_traveller • us
9
Excellent Value for the price
Pros:

The staff was extremely friendly and they accommodated a necessary change my plans.

Cons:

There was one day when the water in the shower was cold.

2026-02-24 • via Nuitee
K
Kilian • family_with_children • de
8
Pros:

Sehr gute Lage, zentral und doch ruhig.
Die Einrichtung ist zwar etwas schlicht, aber das Zimmer hat schöne, alte Möbel.

Cons:

Die Bediensteten in der Rezeption könnten etwas freundlicher sein.

2026-02-23 • via Nuitee
A
Antonio • solo_traveller • es
6
2026-02-22 • via Nuitee
C
Carlos • couple • mx
8
Pros:

Los precios

Cons:

La cama un poco incómoda

2026-02-13 • via Nuitee
C
Carlos • family_with_children • mx
7
Pros:

Very good price-value. A quiet hotel.

Cons:

The shower and the bathtube were old fashioned, and lots of damage due to humidity.

2026-02-12 • via Nuitee
J
Joanna • couple • mx
8
Pros:

La ubicación

Cons:

No cuentan con elevador

2026-02-11 • via Nuitee
G
GRANADOS PEREZ • solo_traveller • mx
10
Pros:

Ubicación

2026-02-10 • via Nuitee
A
Ana • family_with_children • mx
8
Pros:

El personal fue muy amable en todo momento, la comida estuvo muy sabrosa, la ubicación es muy buena y el precio estuvo bastante bien!.

Cons:

Los baños necesitan más limpieza.

2026-01-31 • via Nuitee
A
Alegria • couple • mx
10
Pros:

Limpieza, comodidad, personal amable, costo

Cons:

Sse perdía la conexión wifi

2026-01-29 • via Nuitee
S
Stephen • solo_traveller • mt
8
A nice affordable hotel
Pros:

Proximity to the centre. Room is nice and airy. Ample wardrobe space.

Cons:

No shower head. Mattress unbalanced. Very poor wifi.

2026-01-27 • via Nuitee
S
Sara • family_with_children • mx
10
Pros:

Todo excelente como siempre. Limpieza, atencion y seguridad .

2026-01-26 • via Nuitee
C
Claude • solo_traveller • ca
8
Correct pour le prix.
Pros:

Le personnel attentionné, la chambre, la propreté.

Cons:

Problème avec l'ean chaude, elle était souvent froide au point de ne pas prendre de douche.

2026-01-25 • via Nuitee
E
Edwin • couple • cr
8
Un lugar céntrico, tranquilo, personal atento y precio aceptable
Pros:

Ubicación cerca de todo, el baño requiere mejoras en la ducha y el servicio, el restaurante muy bueno

Cons:

Problemas en ducha y el servicio

2026-01-20 • via Nuitee
M
Mariana • extended_group • mx
7
Pros:

Location

Cons:

It seems and feels old

2026-01-20 • via Nuitee
J
José Bonfily • couple • mx
9
Comidas y relajacion
Pros:

Atención del personal, lugar muy limpio y cómodo, el agua de la regadera era muy caliente, como la ocupo siempre.

Cons:

El wifi era muy intermitente y no había clave del wifi en la habitación y tampoco había aviso de como llamar a recepción

2026-01-19 • via Nuitee
L
Luis Abel • family_with_children • mx
1
Malísima tuvimos q retirarnos por malos tratos
Pros:

El recepcionista le llamo gorda y alta Ami hija y nos retiramos decía q como es más alta q una niña tenía q tener más años le mostramos con fecha de nacimiento la edad de la niña q era correspondiente a 3 años y quería cobrar un extra x el tamaño de la niña dijo es más grande q una de 3 años

Cons:

Pésima atención

2026-01-19 • via Nuitee