Hotel Columbia

Hotels
8.2 (1537 reviews)
Via Del Celso 31 , Palermo , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Small room size
Basic amenities

Categories

Cleanliness
6.84
Multiple reviews mentioned cleanliness issues in bathrooms and linens.
Service
9.31
Several reviews praised the helpfulness and friendliness of the staff.
Location
9.35
The location was frequently highlighted as excellent and perfect for exploring the city.
Room Quality
7.3
Rooms were described as small and basic, but generally acceptable for short stays.
Amenities
7.83
Basic amenities were mentioned, with some improvement needed.
Value for Money
8.79
Described as a good option for budget travelers given the central location.
Food and Beverage
7.84
Breakfast was mentioned positively, but could be more varied.
Overall Experience
8.31
Guests felt overall positive about their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:08

Property Description

Central Location near Historic Square
The Columbia Hotel, located just a few metres from Palermo’s stunning Baroque square, Quattro Canti, offers a prime location for exploring the city. Within a 5-minute walk, guests can reach Palermo Cathedral and the renowned Teatro Massimo Opera House.

Modern Comforts and Amenities
Each room at Hotel Columbia is equipped with modern conveniences such as air conditioning, a TV, minibar, and a private bathroom. The complimentary Wi-Fi ensures guests stay connected throughout their stay.

Vibrant Surroundings and Entertainment
Situated close to the main high street and designer shopping avenues, guests can easily indulge in retail therapy. Additionally, the hotel’s proximity to Palermo’s significant churches, theatres, pubs, cafés, and restaurants guarantees a vibrant and culturally rich experience.

Ready to immerse yourself in the charm of Palermo? Book your stay at the Columbia Hotel today!

Important information:

Please Note: Parking spaces must be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Location

Guest Reviews

8.2
Based on 1537 reviews
Cleanliness: 6.84
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.31
A
Alessandro • solo_traveller • it
8
Albergo semplice, comodo e in zona silenziosa molto vicina al centro storico.
2026-10-31 • via Nuitee
E
Elza • extended_group • br
8
Agradável
Pros:

Localização e atendimento da responsável pela acomodação

Cons:

Das escadas que ficam na entrada do hotel !

2026-10-31 • via Nuitee
V
Veselin • solo_traveller • bg
9
Pros:

Un grande vantaggio è che l'hotel si trova in centro città, a pochi metri dalla principale via pedonale. Il personale della reception è molto gentile, grazie per la cortesia. La camera è semplice, ma ha tutto il necessario per un pernottamento. TV con molti canali, RTL 102.5 è un'ottima emittente musicale. Ci sono degli svantaggi, ma è proprio per questo che il prezzo è inferiore al prezzo reale di un hotel nel centro di una grande città.

Cons:

Ho mancato il bollitore (per preparare il tè o il caffè istantaneo). La stanza è piuttosto buia, la luce è debole e intermittente, i tecnici devono riparare la lampada a soffitto. Il bagno è vecchio e fatiscente, non è certo il posto più confortevole del mondo. La colazione è semplice e composta principalmente da dolci che non tutti mangiano. Non ci sono nemmeno le uova.

2026-10-30 • via Nuitee
M
Manai • solo_traveller • fr
4
Pros:

The location was great! Staff nice! breakfast was fine.

Cons:

the bed and mattress were very uncomfortable. too noisy as well. The lack of an elevator was another issue, especially since we were placed on the top floor and had to carry our luggage up the stairs or ask for help.

2026-10-29 • via Nuitee
R
rebecca • couple • it
10
Mi sono trovata molto bene nella struttura, tornerei molto volentieri
Pros:

la struttura era bella e confortevole

Cons:

il fatto che non ci fosse l’ascensore

2026-10-29 • via Nuitee
M
Monaco • solo_traveller • fr
10
Pros:

Hotel très bien placé à quelques 150m de Via Maqueda . Le personnel est sympathique et disponible.
Un très bon petit déjeuner.
Attention toutefois, il n'y a pas d'ascenseur, il vaut mieux réserver les chambres du premier étage.

Cons:

Les sanitaires mériteraient un rafraîchissement.

2026-10-28 • via Nuitee
S
srl • solo_traveller • it
5
Ottima posizione
Pros:

Posizione eccellente
Personale molto gentile

Cons:

Pulizia del bagno lascia molto a desiderare. Doccia con muffa anche sulle pareti, copriletto macchiato

2026-10-27 • via Nuitee
M
Monica • couple • it
1
Mai più
Pros:

Nulla

Cons:

I bagno era pieno di muffa ..letti disastrati ..camere insonorizzate

2026-10-26 • via Nuitee
S
Stefano • extended_group • it
8
Pros:

Vicinanza al centro

2026-10-25 • via Nuitee
P
Peter • solo_traveller • it
10
Tranquillo, accogliente, riservato
Pros:

Ordine, pulizia, tranquillità, ottima colazione

2026-10-25 • via Nuitee
J
Jamie • solo_traveller • ie
7
2026-10-23 • via Nuitee
A
Antoine-laurent • family_with_children • fr
7
Pros:

Accueil, personnel à l'écoute
Emplacement
Petit déjeuner copieux et varié

Cons:

Propreté ,linge de lit taché, sanitaires à revoir( cuvette de wc branlante,chasse d'eau ..)

2026-10-21 • via Nuitee
A
Antonella • couple • it
6
2026-10-18 • via Nuitee
A
andrea • couple • it
1
Pessima esperienza. Non dovrebbe essere su booking
Pros:

Nulla

Cons:

Stanza minuscola (305), buia, sporca, bagno in condizioni pietose, macchie di umidita’ sulle pareti. Una finestra che affacciava su un muro a pochi centimetri e una caldaia a gas proprio di fronte. Odore di gas dalla caldaia che inpediva di aprire la finestra. Una cella in pretica.

2026-10-18 • via Nuitee
G
Grace • solo_traveller • gb
1
Awful hotel, very dirty with rude staff
Cons:

It was absolutely disgusting. There was a strong smell of damp and mould throughout, the bedroom walls were dirty and the bathroom walls had mould on them.

I asked to move to another room and was told no. I then asked for a refund so I could go somewhere else, but this was also refused. The staff were incredibly rude and dismissive. When I showed them a photo of the stained pillow, they actually laughed and asked if I normally took the pillowcase off, saying that was what it was for.

The room is so dark with just a dim flickering light and the bed is more like a camp bed than a proper hotel bed.

I ended up leaving and having to pay for alternative accommodation, and not once did anyone apologise or acknowledge my complaint. I can’t express enough how disgusting it was but the attitude of the staff made the whole experience even worse.

2026-10-17 • via Nuitee
R
Ricardo • couple • co
5
Pros:

La ubicación y la orientación de Marco

Cons:

El desayuno, restringido y poco variado.

2026-10-16 • via Nuitee
L
Lisa • family_with_children • it
8
ottima esperienza
Pros:

Posizione ottima, in una traversa della via centrale, 2 minuti a piedi da 4 canti
La reception e' aperta 24 ore su 24, sempre presente e disponibile
Stanze pulite e ogni mattina vengono eseguite le pulizie
Ottima colazione a buffet inclusa nel prezzo

Cons:

L'illuminazione nella stanza e' un po' scarsa, ma comunque accettabile
La struttura non ha ascensore (non un problema personalmente), bisogna avvisare in anticipo eventuali problemi per poter avere una stanza al primo piano

2026-10-15 • via Nuitee
M
Martin • solo_traveller • de
6
Pros:

Die Lage war sehr gut und insofern auch das Preis-Leistungsverhältnis.

Cons:

Die Qualität des Frühstücks war ausgesprochen schlecht und lieblos.
Die Dusche war für normal beliebte Menschen kaum zu betreten.
Die Angabe der Zimmergröße war unzutreffend und deutlich kleiner.

2026-10-15 • via Nuitee
N
NATOLA • solo_traveller • it
8
Pros:

Posizione della struttura

2026-10-14 • via Nuitee
A
arie • couple • nl
8
2026-10-13 • via Nuitee