The Creekside Hotel, Dubai - an Accor Hotel

Hotels
Accor
8.8 (5639 reviews)
Aviation Club, Dubai , Dubai , ae

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean rooms
Cons:
Construction noise
Slow response on lost items
Limited breakfast options

Categories

Cleanliness
8.63
Reviews mention clean rooms, but some also noted that the room decoration is old.
Service
9
Guests frequently praised the friendly and helpful staff.
Location
9.14
Multiple reviews highlighted the hotel's great location, especially near the airport.
Room Quality
8.29
Reviews mention small rooms and some outdated decor.
Amenities
8.82
Positive mentions of the amenities like sauna, jacuzzi, and pools.
Value for Money
8.88
Value for money is a common theme for budget travelers.
Food and Beverage
8.63
Breakfast quality was appreciated, but some found it limited.
Overall Experience
9
Many guests expressed a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 06:03

Property Description

Experience luxury at Jumeirah Creekside, where modern elegance meets timeless comfort, overlooking the serene Dubai Creek.

Exceptional Accommodations
Unwind in stylish rooms featuring flat-screen TVs and dedicated workspaces, ensuring the perfect blend of leisure and productivity.

Diverse Dining Options
Savor international cuisine and kosher meals at our five exquisite restaurants, each designed to take your palate on a global journey.

Unmatched Amenities
Indulge in our two refreshing outdoor pools, rejuvenate at the spa, or maintain your fitness routine at our well-equipped gym. Enjoy complimentary WiFi and a convenient shuttle service to local attractions.

Book your stay today and immerse yourself in the ultimate Dubai experience at Jumeirah Creekside!

Important information:

- Guest including children staying at The Creekside Hotel are required to present valid identification upon check-in, which may be either a Passport or a GCC/UAE National ID card

- A damage deposit of AED 500 is required on arrival. This will be collected by credit card. Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for AED 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 5639 reviews
Cleanliness: 8.63
Service: 9
Location: 9.14
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.88
Food and Beverage: 8.63
Overall Experience: 9
N
nasem solo_traveller jo
10
2026-07-11 via Nuitee
N
nasem couple jo
9
2026-07-11 via Nuitee
M
Muayead couple sa
10
2026-07-11 via Nuitee
E
EMAD ATA ALHAMLI solo_traveller kw
5
Not worth the value
Pros:

😒😒😒

Cons:

With the change of management everything went bad
NO VALLEY PARKING
before they use to greet you whith juice upon arrival
NOW NO JUICE GREETING
before the towels where new and clean NIW THEY WERE CLEAN BUT WARREN OUT
before they had bottle opener
NOW I HAD TO ASK FOR IT AND THEY TOLD ME USE IT AND HAND IT OVER BECAUSE WE NEED IT AND AFTER ARGUING WITH THEM THEY KEPT IT
before a bucket of ice was free
NOW YOU HAVE TO PAY 20 AED FOR IT
YHEY DON'T HAVE A BAR IN THE HOTEL

I DON'T RECOMMEND IT FOR THE VALUE YOU'RE PAYING

2026-07-10 via Nuitee
E
EMAD ATA ALHAMLI solo_traveller kw
5
Pros:

😒😒😒

Cons:

The management changed and everything changed to the worse when the hotel was under Jumeirah everything was excellent the towels were clean and now under ACCOR NOT that clean and they have Warren out before they use to have valet parking now they don't have valet parking before they use to greet you with fruits in the room NOW THEY DON'T before they use to greet you whith a juice NOW THEY DON'T before they if you ask for ice it was provided for free NOW YOU HAVE TO PAY 20 AED before they had bottle opener in each room and NOW YOU ASK FOR IT AND THE ROOS SERVICE TOLD ME TO OPEN USE IT AND HAND IT BACK BECAUSE WE NEED IT AND AFTER ARGUING WITH THEM THEY KEPT IT AND THEY DON'T HAVE A BAR

I DON'T RECOMMEND IT AS A HOTEL THE SERVICE IS BAD

2026-07-10 via Nuitee
M
Maduray family_with_children ae
8
2026-07-09 via Nuitee
O
Oday couple iq
8
2026-07-08 via Nuitee
N
Nikidxb solo_traveller ae
10
Pros:

Everything was amazing! The staff were incredibly friendly, welcoming, and always ready to help. Loved the breakfast—it was delicious with a great variety of options. Hats off to the entire hotel team for providing such outstanding hospitality. We had a wonderful stay and will definitely be visiting again!

Cons:

Nothing

2026-07-06 via Nuitee
S
Silva solo_traveller es
10
Pros:

Desayuno muy variado y siempre fresco
Personal en general muy amable
El FO Manager me ofreció un upgrading gratuito de habitación por un problema de ruido que había comunicado

2026-07-06 via Nuitee
W
walid solo_traveller lb
9
2026-07-06 via Nuitee
K
Kieran solo_traveller ae
9
Short staycation
Pros:

The service was excellent particularly Ms Shireen upon check in and check out was very helpful.

Cons:

N/A

2026-07-05 via Nuitee
D
Dominik solo_traveller de
8
Convenient airport hotel
Pros:

We first had a corner room (..28 on each floor) which is a very large room. Unfortunately, we had to change to another room (722) due to an allergic reaction to some smell. Everyone was extremely helpful and understanding though, especially Aaron and another man from housekeeping (I unfortunately forgot his name).
Overall, it's a nice hotel, conveniently close to the airport, pool area also is nice.

Cons:

Rooms are a bit outdated but no complaints. You will get a great deal for your money.

2026-07-04 via Nuitee
H
Hamad couple ae
10
2026-07-04 via Nuitee
A
Anastasia couple bh
10
Excellent value for money
Pros:

The staff went above and beyond to make us feel comfortable and made our stay at the hotel exceptionally pleasant. Breakfast is amazing, gym facilities excellent.

Cons:

Nothing

2026-07-03 via Nuitee
M
Marwan couple ae
10
2026-07-03 via Nuitee
M
Marwan couple ae
10
2026-07-03 via Nuitee
M
Mouhcine solo_traveller ae
10
2026-07-01 via Nuitee
D
Dr Hayder Ali solo_traveller au
7
2026-06-30 via Nuitee
G
ghassan solo_traveller ae
9
2026-06-30 via Nuitee
K
Kimberley solo_traveller za
9
2026-06-29 via Nuitee