Hilton Xian

Hotels
•
Hilton Worldwide
9 (105 reviews)
199 Dongxin Road, Xi'an, Shaanxi, 710005 , Xi'an , CN
86-29-87388888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
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Review Highlights

Pros:
Charming street food market nearby
Great central location

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
9
Standard quality for this hotel tier.
Location
9
Inside the main walls, close to a charming street food market.
Room Quality
9
Standard quality for this hotel tier.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Standard quality for this hotel tier.
Overall Experience
9
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 10:22

Property Description

Experience the epitome of luxury at Hilton Xi'an, where history meets modern elegance right in the heart of Xi'an.

Unwind in Style
Pamper yourself with rejuvenating treatments at our opulent spa or relax in our health club, featuring an indoor pool and hot tub for the ultimate retreat.

Culinary Delights
Savor exquisite cuisines at Cafe Xian, one of our three renowned restaurants, or indulge in 24-hour room service for an intimate dining experience in the comfort of your room.

Convenient Amenities
Stay connected with complimentary wireless internet, enjoy our business center, and host successful events in over 3,700 square feet of versatile conference space.

Make your reservation today and immerse yourself in the luxurious experience Hilton Xi'an has to offer!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 105 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
F
Felipe
10
Pros:

Inside the main walls, close to a charming street food market.

2025-09-04 • via Nuitee
H
Harvinder
10
Pros:

Joan was helpful on the front desk. He went out of the way to makeover stay comfortable he booked the tickets. He speaks good English overall, we were happy with the place. Will highly recommend anybody with family or business.

2025-05-25 • via Nuitee
L
Luis • partner
10
Pros:

The staff was courteous and extremely helpful. The breakfast that is offered by the hotel is quite diverse and enjoyable for the price.

2025-05-22 • via Nuitee
L
LU
8
Pros:

Very good location, lots of food around

2025-05-16 • via Nuitee
J
Jeremy • partner
10
Pros:

Had a great short stay!

2025-05-03 • via Nuitee
C
Carmen • family
10
Pros:

Excellent service!! Everyone was very nice and helpful!!

2025-04-02 • via Nuitee
C
Choon Haw
10
Pros:

Great service

2024-12-13 • via Nuitee
C
Carlos • family
6
Pros:

The hotel is old, the room have a really nasty carpet and the room temperature can’t be controlled from the room.

2024-12-03 • via Nuitee
D
Daniel
8
Pros:

Hotel team was very accomodating to our adjusting schedule and needs.

2024-11-11 • via Nuitee
Z
Zia
8
Pros:

I liked this place and would like to come back. Very helpful concierge.

2024-11-03 • via Nuitee
N
NIU • family
10
Pros:

Location was sightly far off the metro station but still manageable. Many food options and shopping options nearby. 1 slight complain is that the room is not entirely insulated by the horns of cars by the roadside.

2024-10-30 • via Nuitee
P
patrick
10
Beautiful hotel and great location
Pros:

The hotel is beautiful and in a good location for trips to the terracotta warriors as well as the city of Xi'an.

2024-10-22 • via Nuitee
J
Juan
10
Home in Xi'an
Pros:

We didn't have to go back to Xi'an, but my husband loved this hotel so much, we made a quick stop by in Xi'an, so he could experience this hotel again. It's a great location, close to the wall, close to local food center. We loved hotel staff as well - exceptional service. Now we feel it's a home base if we return to Xi'an again - good feeling to have!

2024-10-19 • via Nuitee
L
Lishi • partner
10
Pros:

Friendly staff

2024-10-17 • via Nuitee
L
Leong Fong Carina • friends
10
Pros:

Clean room

2024-10-16 • via Nuitee
S
Seikyee
10
Pros:

The staff at this hotel is truly friendly and helpful. I ordered a sandwich at the hotel lounge and told them to hold the fries. They substituted a beautiful salad and told me if I didn’t like the salad, the chef will stir fry a plate of vegetables for me. The housekeeping staff left us sweet messages and gave us extra bottles of water, warning us about the dry climate in Xi’an.

2024-09-22 • via Nuitee
D
Daniela • family
10
Pros:

Room was a little outdated but lovely stay otherwise.

2024-08-28 • via Nuitee
F
fang
10
will definitely recommend this hotel to my friends
Pros:

Amazing Location: Just a short walk to many local food stands, YongXingFang, and the City Wall. The lobby is stunning with its breathtaking design and decor, immediately showcasing the charm of Xi'An. It feels like stepping into a grand palace. The room lived up to the high expectations set by the lobby, being modern, clean, and beautifully designed.

The attention to detail is remarkable, from the pleasant aroma in the lobby to the perfectly chosen Crabtree & Evelyn toiletries that complement the hotel's style. Our whole family thoroughly enjoyed our four-night stay.

The fantastic staff made our stay even better. From the front desk to the cleaning staff, and especially the Concierge department, everyone was kind and attentive. A special shoutout to Jones Zhao, the concierge manager, for his exceptional help in securing hard-to-find museum tickets, finding a local iPhone repair shop, arranging an appointment for us, and providing great local food recommendations.

The personal touch added by the staff made this stay truly memorable. I will definitely recommend this hotel to my friends and look forward to staying here again on my next visit to Xi'An.

2024-07-05 • via Nuitee
P
Pangcheng • partner
10
Pros:

Crystal Yu had been a tremendous help for ensuring my reservation was smooth and issue free

2024-07-05 • via Nuitee
B
Binglai • family
10
Pros:

The hotel was pretty centrally located. The staff was outstanding
The room was also very nice

2024-07-05 • via Nuitee