Hampton Inn & Suites Charles Town

Hotels
•
Hampton Inn
9.4 (627 reviews)
157 Pimlico Drive , Charles Town , us
+1 304-725-2200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Comfortable Rooms
Cons:
High Price
AC Issues
Limited Breakfast Options

Categories

Cleanliness
9.43
Many reviews mention the hotel was very clean and well maintained.
Service
9.8
Multiple reviews highlight the friendliness and professionalism of the staff.
Location
9.84
The location is consistently praised for being convenient and close to attractions.
Room Quality
9.39
Rooms were noted as clean and comfortable with some positive comments on the mattresses.
Amenities
9.42
Positive mentions of the pool, hot tub, and breakfast options.
Value for Money
8.38
A couple of reviews mentioned that the price was considered high for the area.
Food and Beverage
9.13
Breakfast received mostly positive feedback, though some wanted a wider selection.
Overall Experience
9.8
Guests had a generally positive experience, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:35

Property Description

Luxurious Accommodations
Experience comfort and style at Charles Town Hampton Inn with plush bedding, modern amenities, and free Wi-Fi in every room. Enjoy a relaxing stay with a flat-screen TV, tea/coffee facilities, and a spacious work desk.

Convenient Facilities
Start your day with a delicious breakfast including hot coffee, fresh fruit, and pastries. Take advantage of our heated indoor pool, fitness center, and business services for a productive stay.

Nearby Attractions
Located just minutes from Hollywood Casino and various dining options, Hampton Inn & Suites Charles Town is the perfect choice for leisure and business travelers alike. Book now for an unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Location

Guest Reviews

9.4
Based on 627 reviews
Cleanliness: 9.43
Service: 9.8
Location: 9.84
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.13
Overall Experience: 9.8
P
Pamela • family_with_children • us
10
2026-07-21 • via Nuitee
P
Peter • couple • de
9
Delightful visit.
Pros:

Breakfast was terrific. Waffles were great and easy for guests to make. The rest of the buffet was well supplied. Room was good sized and clean. Staff was attentive and coffee around the clock in the lobby was good.

Cons:

Nothing to complain about.

2026-07-20 • via Nuitee
B
Benjamin • couple • us
10
Great room and close to the casino and town.
Pros:

Proximity and cleanliness

2026-07-18 • via Nuitee
M
Michael • couple • us
1
Cons:

Unfortunately there were bed bugs in our room. Needless to say we left a day early after wife was eaten alive.

2026-07-06 • via Nuitee
J
Jean • solo_traveller • us
10
Great overnight stay and close to good restaurant—Alfredo’s.
Pros:

Easy to access, good breakfast.

2026-07-01 • via Nuitee
N
Nick • solo_traveller • us
8
2026-06-20 • via Nuitee
M
Michael • couple • us
9
excellent
Pros:

The security of the building , the breakfast staff and the comfort of the bed were all excellent. Toilet nights should be raised ( too low). overall 👍🏾

2026-06-13 • via Nuitee
J
Janet • couple • us
10
It was relaxing and nice keep up the good work
Pros:

Very good

2026-06-13 • via Nuitee
T
Travis • solo_traveller • us
9
2026-06-08 • via Nuitee
M
Michael • couple • us
7
2026-06-07 • via Nuitee
B
brittini • solo_traveller • us
10
Kentucky derby night
Pros:

The front desk staff was realy nice and professional 👏

Cons:

The pool was not the cleanest. I believe some guess had an unauthorized party and left a big mess . But I told the front desk and they Cleaned it right away.

2026-06-06 • via Nuitee
J
Joy • solo_traveller • us
10
Pros:

Close to everything goes, shuttle

Cons:

Bed was a little hard

2026-06-02 • via Nuitee
A
Anthony • couple • us
10
2026-06-01 • via Nuitee
V
Vickie • couple • us
10
Great place for the buck
Pros:

Nice customer service great shuttle to the race track. Very informative and clean all over

2026-05-31 • via Nuitee
T
Ted • couple • us
10
2026-05-25 • via Nuitee
C
Christina • family_with_children • us
9
Very nice.
Pros:

Staff was extremely friendly. The ladies in charge of breakfast were so kind.

Cons:

Nothing.

2026-05-14 • via Nuitee
M
Mark • couple • us
8
I would expect more for a hotel charging $360 per night.
Pros:

Breakfast is noteworthy! An assortment of good breakfast choices. Food expected to be hot was Lukewarm at best. friendly staff doing their best to show appreciation for our visit.

Cons:

Cold eggs and sausage. Choice of regular coffee cups to consume coffee in house would be nice. All they had was paper Togo cups.

2026-05-11 • via Nuitee
D
DEBORAH • solo_traveller • us
10
Pros:

Breakfast was great. Jennifer and Judy were very accommodating and very friendly.
Also Ashley at the front desk was very nice.

Cons:

Ashley called for the shuttle to take us to the casino.waited for an hour, shuttle never came.

2026-05-08 • via Nuitee
J
Jacqueline • couple • us
10
It served my purpose of a quick stay-cation
Pros:

Every thing from the front desk staff to the pool, gym and the room was amazing. Not to mention the breakfast staff was also amazing. The breakfast, coffee and tea was an added compliment. I will definitely be back.

Cons:

I can't think of one thing I did not like. The parking was great, just all around a great facility and I was very pleased.

2026-05-07 • via Nuitee
R
Robert • couple • us
10
Had a great night sleep, fantastic Breakfast also!!
Pros:

Easy to get to, super clean! Super comfy bed and pillows!!

Cons:

Nothing!

2026-05-04 • via Nuitee