Hotel Rio 1300

Hotels
8.6 (202 reviews)
Avenida Rio Mayo 1300 , Cuernavaca , MX
+52 777 316 1616

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances
Food quality concerns

Categories

Cleanliness
8.11
Some reviews mention issues with room cleanliness and maintenance.
Service
9.58
Staff is consistently described as friendly and accommodating.
Location
9.12
Convenient location as mentioned in multiple reviews.
Room Quality
8.07
Room quality issues were raised, particularly with amenities like the shower.
Amenities
8.6
Some positive mentions of the pool area and overall comfort.
Value for Money
8.56
General sentiment indicates a fair value, considering the location.
Food and Beverage
7.61
Mixed sentiments regarding food quality and service.
Overall Experience
9.18
Overall experience is favorable despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:16

Property Description

Luxurious Amenities
The Rio 1300 boasts an outdoor pool, hot tub, and paddle-tennis courts for guests to enjoy, providing the perfect setting for relaxation and recreation.

Culinary Delights
Indulge in the rich flavors of authentic Yucatecan cuisine at the hotel's renowned El Faisán restaurant, which has been a culinary staple for over five decades.

Prime Location
Conveniently situated in Cuernavaca and close to attractions like Popocatepetl Volcano and Beraka Amusement Park, Rio 1300 offers easy access to both natural wonders and entertainment options.

Book your stay at Hotel Rio 1300 now to experience luxury, gastronomy, and prime location all in one place.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that debit cards are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.6
Based on 202 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 9.18
D
Dalila • solo_traveller • hn
10
2026-08-29 • via Nuitee
G
guillermo • solo_traveller • mx
8
Pros:

Nada en especial

Cons:

Nada en especial

2026-08-27 • via Nuitee
Y
Yuri • extended_group • ch
10
2026-08-21 • via Nuitee
P
Pinzón Vargas • solo_traveller • mx
10
Increible Fin de Semana
Pros:

Excelentes instalaciones la piscina super agradable al estar climatizada

Cons:

En realidad nada, todo fue increible

2026-08-17 • via Nuitee
A
Arie • solo_traveller • il
9
2026-07-21 • via Nuitee
C
Claudia • couple • mx
7
2026-07-14 • via Nuitee
G
georgina • family_with_children • mx
9
UN FIN DE SEMANA TRANQUILO
Pros:

NO USE LA PISCINA, PERO SE VE LIMPIA LA CAMA ESTUVO BIEN COMODA

Cons:

LAS ALMOHADAS ESTAN DURAS

2026-06-22 • via Nuitee
J
Juan • couple • co
6
Cons:

Las habitaciones deberían tener percheros pa colgar ropa, bolsos etc. y los baños deberían tener el repizas o nichos pa poder colocar cómodamente los artículos de aseo, y no tiene casi tomas corrientes pa conectar dispositivos

2026-05-11 • via Nuitee
O
Oscar • solo_traveller • mx
10
Pros:

Todo

Cons:

Las ventanas de la habitación no tiene seguro

2026-05-04 • via Nuitee
O
Oscar • solo_traveller • mx
10
Pros:

La atencion

Cons:

Que las ventanas no tienen seguro

2026-05-04 • via Nuitee
B
Benitez • solo_traveller • mx
10
2026-04-28 • via Nuitee
R
Rodriguez • solo_traveller • mx
9
Habitación Super confortable
Pros:

La habitación amplia, cómoda y la cama extraordinaria

Cons:

Que la llave tenia una clave en el maneral que no teníamos, hasta que el personal se recepción nos apoyo

2026-04-24 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
Noche Espectacular en Hotel Rio 300 Brasao
Pros:

Habitación con cama muy confortable y cómoda

Cons:

El acceso de la llave está con un código que nos lo dieron Pero el personal de admisión resolvió el problema

2026-04-24 • via Nuitee
G
Gerardo • couple • mx
9
2026-03-24 • via Nuitee
S
sandro • couple • it
10
2026-03-24 • via Nuitee
R
Richard • solo_traveller • no
6
Altfor dyrt og elendig service
Pros:

Utsikten

Cons:

Dårlig service ved resepsjonen

2026-03-19 • via Nuitee
C
Cesar Hernández • couple • mx
9
Grata estancia
Pros:

Lo amable del personal de seguridad y de botones ( valet) nos dijeron q eramos bienvenidos, , la alberca muy limpia , la atención q tuve una emergencia a las 3 am y salí del hotel donde estuvieron al pendiente de q abordará mi uber resaltando q me cuidara mucho

Cons:

La ubicación de mi habitación en una esquina... el colchón muy duro

2026-03-03 • via Nuitee
A
Asunción • couple • fr
9
Muchas Gracias gran estancia.
Pros:

La ubicación es muy céntrica, el desayuno y precio.muy bien.

Cons:

Falta vasos en el baño para la limpieza de los dientes.muu

2026-02-23 • via Nuitee
R
Raul • couple • mx
8
bien...a secas!!
Pros:

el confort de la cama

Cons:

las instalaciones son viejas y los muebles de baño igual.deberian remoderarlas.

2026-01-27 • via Nuitee
J
JOSE • couple • mx
8
2026-01-20 • via Nuitee