Share this hotel
Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Free wired internet
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Tennis lessons on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Rio 1300 boasts an outdoor pool, hot tub, and paddle-tennis courts for guests to enjoy, providing the perfect setting for relaxation and recreation.
Culinary Delights
Indulge in the rich flavors of authentic Yucatecan cuisine at the hotel's renowned El Faisán restaurant, which has been a culinary staple for over five decades.
Prime Location
Conveniently situated in Cuernavaca and close to attractions like Popocatepetl Volcano and Beraka Amusement Park, Rio 1300 offers easy access to both natural wonders and entertainment options.
Book your stay at Hotel Rio 1300 now to experience luxury, gastronomy, and prime location all in one place.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that debit cards are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
Children up to and including 7 years old stay for free when using an available extra bed.
People 8 years old and over stay for MXN 450 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Las habitaciones deberían tener percheros pa colgar ropa, bolsos etc. y los baños deberían tener el repizas o nichos pa poder colocar cómodamente los artículos de aseo, y no tiene casi tomas corrientes pa conectar dispositivos
La atencion
Que las ventanas no tienen seguro
Todo
Las ventanas de la habitación no tiene seguro
La habitación amplia, cómoda y la cama extraordinaria
Que la llave tenia una clave en el maneral que no teníamos, hasta que el personal se recepción nos apoyo
Habitación con cama muy confortable y cómoda
El acceso de la llave está con un código que nos lo dieron Pero el personal de admisión resolvió el problema
Utsikten
Dårlig service ved resepsjonen
Lo amable del personal de seguridad y de botones ( valet) nos dijeron q eramos bienvenidos, , la alberca muy limpia , la atención q tuve una emergencia a las 3 am y salí del hotel donde estuvieron al pendiente de q abordará mi uber resaltando q me cuidara mucho
La ubicación de mi habitación en una esquina... el colchón muy duro
La ubicación es muy céntrica, el desayuno y precio.muy bien.
Falta vasos en el baño para la limpieza de los dientes.muu
el confort de la cama
las instalaciones son viejas y los muebles de baño igual.deberian remoderarlas.
LA REGADERA SUPER BIEN LA PRESION DEL AGUA ES MAGNIFICA , LA PISCINA NO LA USAMOS ASI QUE NO TENGO COMENTARIOS PERO SE VE BIEN, EN CUANTO AL RESTAURANTE ESTA EXCELENTE AUNQUE NO PERTECENE AL HOTEL PORQUE CREO QUE YA CAMBIARON DE ADMINISTRACION ESTA SUPÉR RICO EL MENU
QUE LAS HABITACIONES YA NO ESTAN COMO ANTES, LA UTLIMA VEZ QUE FUI LA HABITACION QUE MEDIERON TENIA CLOSET Y UN MUEBLE CON CAJONES, LA HABITACION QUE ME DIERON ESTA VEZ FUE NEFASTA DABA AL ESTACIONAMIENTO Y AHI SE ESTACIONAN INFINIDAD DE MOTOS ASI ES QUE EN LA NOCHE HAY MUCHO RUIDO,LLEGARON UNOS HUESPEDES BORRACJHOS HACIENDO MUCHO ESCANDALO, HO TENIA CLOSET, NO HABIA CAJONES Y LA CAMA PARECE SER QUE TENIA RESORTES Y TODA SE HUNDIA. LASTIMA PORQUE A MI ME GUSTA MUCHO LA UBICACION DEL HOTEL Y LA ADMINISTRACION PASADA PUES ESTABA MEJOR .
Me gustó me quedo cerca del Jardín Vista hermosa y está cerca del centro.
Todo estuvo bien, gracias.ed
Ok
Clean terrace floor.
Smoother sheets
Cobran por todo, pedí una navaja de afeitar y me la cobraron, la piscina no estaba funcionando al 100%
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