Casablanca Suites Near Airport

Hotels
•
ZUZU HS
7.2 (50 reviews)
Benny Imperial Street corner South Road, Legazpi, Albay, 4500 , Legazpi , PH
63-52-4810788

listing image 1
Show all photos
Pets allowed

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Full-service spa
See all facilities

Review Highlights

Pros:
N/A
Cons:
Poor cleanliness
Lack of personality in staff
Difficult to find the hotel
Dirty room conditions

Categories

Cleanliness
3.8
Multiple guests mentioned poor cleanliness, including smelly carpets, rusty taps, dirty toilet edges, dusty shower curtains, and old, disappearing paint.
Service
5.5
Guests found the staff lacking personality, and service was not up to expectations.
Location
5
Guests faced difficulty finding the hotel, and the general location was not well-received.
Room Quality
4.5
Negative feedback on room quality, with mentions of dirty rooms, smelly carpets, and uncomfortable conditions.
Amenities
0
No specific mentions of amenities in the reviews provided.
Value for Money
5
No specific comments on value for money in the reviews provided.
Food and Beverage
0
No specific comments on food and beverage in the reviews provided.
Overall Experience
4.8
Overall experience was poor based on cleanliness, room quality, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-31 04:00

Property Description

Discover a slice of tranquility at Casablanca Suites Near Airport, where comfort meets convenience in the heart of Legazpi.

Indulgent Relaxation Experience ultimate relaxation at our full-service spa, offering rejuvenating massages designed to melt away stress and refresh your spirit.

Gourmet Dining Satisfy your culinary cravings at Cafe Rosenda, our on-site restaurant, or enjoy the luxury of 24-hour room service, ensuring delicious meals are just a call away, day or night.

Modern Comforts Each of our 16 air-conditioned rooms comes equipped with LCD televisions, complimentary Wi-Fi, and luxurious private bathrooms featuring rainfall showerheads, ensuring your stay feels like a home away from home.

Book your escape to serenity today at Casablanca Suites Near Airport!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGP

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 50 reviews
Cleanliness: 3.8
Service: 5.5
Location: 5
Room Quality: 4.5
Amenities: 0
Value for Money: 5
Food and Beverage: 0
Overall Experience: 4.8
L
Leni
4
Pros:

Presentation of the room is very poor…carpet is smelly, used for years maybe. Toilet/shower condition is very poor. Very old. Tap water is not working, tip of the tap is rusty, edges of the toilet are too dirty, shower curtains are dusty and smelly. Door’s toilet is too old, paint is dissapearing.

2025-03-29 • via Nuitee
L
Leni
4
Pros:

Given already.

2025-03-29 • via Nuitee
R
Rowena
2
Pros:

First of all is not easy to find the Hotel name. Secondly the is room is dirty. Staff there js no personality at all. The hallway carpet are dirty.

2025-03-25 • via Nuitee
A
Allan
2
Pros:

This property is not user friendly for disabled people

2025-01-17 • via Nuitee
V
Verified traveler
8
Great location, not so clean
Pros:

Hotel location is great since it’s close to the airport and to the mall. The only problem was that one time, there was a mouse running around inside the room.
Overall, staff was friendly and very accommodating .

2024-12-03 • via Nuitee
J
Josefiel
10
Pros:

Nice place

2024-11-16 • via Nuitee
H
Harlette de • partner
4
Pros:

Expected at least clean room,but carpet smells, room was hot, Can’t even stay in the lobby/ dining area, aircon was never turn on

2022-05-24 • via Nuitee
B
Bernie • partner
8
Pros:

Great location below mount Mayan and lignon Hill.
Room was clean and spacious with comfortable bed and great view. Breakfast to order was fine. No complaints about the stay here.

2020-03-11 • via Nuitee
V
Verified traveler • family
2
Pros:

photos look decent but property is outdated and looks unclean.

2020-03-05 • via Nuitee
V
Verified traveler • family_with_children
6
Pros:

Housekeeping helpers are very accomodating and helpful but the lady in the counter/reception is unfriendly and arrogant.

2019-08-02 • via Nuitee
V
Verified traveler • family
6
Pros:

Facility was fair with its price but the overall cleanliness was not so good. The staff services were great!

2019-06-19 • via Nuitee
V
Verified traveler • family_with_children
10
Pros:

Nice and quiet place. Accessible to transporr going to rhe city and other places.

2019-06-14 • via Nuitee
J
jennyf66 • family
8
Pros:

The hotel is new and easy to find. Staff are friendly and accommodating. Breakfast is a large serving and food at the restaurant are both fulfilling and tasty.

One major issue though is that we found a bedbug in the morning of our second day so we requested to transfer to another room. The bedbug may have come from the previous guests but still, if the beddings were changed and washed then the bedbugs should be gone. We concluded that the beddings were just re-used and not washed. :-(

Overall, it was a nice hotel.

2019-04-13 • via Nuitee
M
Merz • family
8
Pros:

Very welcoming staff, clean and convenient (very close to the airport). The only thing is...it says free shuttle service when needed going to the airport but when we were about to go, the front desk staff couldn't reach the driver. Well, overall was great!

2019-03-10 • via Nuitee
V
Verified traveler • self
6
Pros:

Didn't experience the facility; flight delays due to weather interfered with potential stay.

2018-12-31 • via Nuitee
K
Karen
8
A big turn-off...
Pros:

Overall, the hotel is good. Affordable and nice staff. But, what turned me off is the lack of quality in food preparation. There was a chunk of plastic in my creamy tuna sandwich..like a broken plastic jar piece! Holy cow!, what if ingested it and punctured my esophagus? I hope, what happened was a rare scenario..

2018-08-01 • via Nuitee
M
Mark
8
Three night stay.
Pros:

My wife and three kids stayed here and enjoyed the hotel very much. The meals were very cooked and brought to your room which worked out great. The area is ok a bit busy with traffic but very safe neighborhood.

2018-05-25 • via Nuitee
V
Verified traveler
6
Close to the airport
Pros:

A very nice view of Mayon and friendly staff. Close to the airport and a tricycle ride away from the major shopping centres

2018-05-22 • via Nuitee
D
Donna
6
It was ok
Pros:

Needs to detail clean the mirrors and areas where it can be splashed with water. Furniture seems old. No elevator for older people

2018-04-22 • via Nuitee
J
Jimvic
8
Overall Good Stay
Pros:

Overall it was a good stay. The location is convenient, with food places around. The hotel itself is nice. My only complaint is the air conditioning unit that was either too cold or too hot. No comfortable in-between.

2018-03-15 • via Nuitee