Hotel WZ Jardins

Hotels
8.3 (6101 reviews)
Avenida Rebouças, 955 , Sao Paulo , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (close to metro/stations)
Generally good breakfast
Friendly and helpful reception/baggage staff (in many reports)
Good value for money noted by several guests
Comfortable beds/showers mentioned by some
Cleanliness praised in some stays
Cons:
Rooms extremely small / claustrophobic
Inconsistent cleanliness; residues found from prior guests
Night staff or some team members reported as unfriendly
Wi‑Fi not functioning for some guests
Mattress and pillow comfort issues (too soft/too hard)
Tiny bathrooms and poor room storage/space
Limited in‑room amenities (only one outlet, basic toiletries)
Maintenance/lighting problems with slow resolution
Noise/traffic at night due to rooftop restaurant causing entrance queues

Categories

Cleanliness
7.5
Mixed reports: some praise for cleanliness, but multiple reviews mention found residues from previous guests and explicit complaints that room/bathroom cleaning left much to be desired.
Service
8.2
Mixed staff performance: several mentions of cordial and helpful reception and baggage staff, but multiple complaints about unfriendly team members, poor night shift service and slow maintenance response.
Location
9.6
Consistently praised: described as strategic, excellent, very close to metro/stations and easy to reach — strong positive across reviews.
Room Quality
6.8
Frequent negative comments: rooms described as very small/claustrophobic, poor acoustic isolation, tiny bathrooms, mattress and pillow issues (too soft or too hard) and inadequate lighting/maintenance.
Amenities
7.8
Mixed: breakfast is commonly good, but problems noted with Wi‑Fi not working, only one power outlet in rooms, limited toiletries and basic linens; amenities are functional but limited.
Value for Money
9.1
Generally positive perception: several guests note good cost-benefit and accessible pricing relative to what the hotel offers, despite some simplicity in comforts.
Food and Beverage
9
Breakfast frequently highlighted positively (complete, tasty), though a few guests noted limited natural products or fewer options in some instances.
Overall Experience
8.4
Overall mixed but leaning positive: many stays described as good with solid location and breakfast, tempered by recurring issues with room size, cleanliness and occasional staff problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:43

Property Description

Luxurious Accommodations
The modernly decorated soundproof rooms at Hotel WZ offer a comfortable stay with amenities like air conditioning, a minibar, and a flat-screen TV.

Convenient Location
Located in the vibrant Jardins district, just steps away from the upscale shops and dining options on Oscar Freire Street, guests can easily explore the city's attractions with the subway station nearby.

Exceptional Facilities
Guests can enjoy access to a fitness centre, meeting facilities, and a 24-hour front desk for assistance, making it a perfect choice for both leisure and business travelers.

Book your stay at WZ Jardins now to experience luxury and convenience in the heart of São Paulo!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

Please note that this property does not accept group bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.3
Based on 6101 reviews
Cleanliness: 7.5
Service: 8.2
Location: 9.6
Room Quality: 6.8
Amenities: 7.8
Value for Money: 9.1
Food and Beverage: 9
Overall Experience: 8.4
M
marciacançado • solo_traveller • br
8
Hotel muito bom e boa localizacao
Pros:

Foi bomcom relacao a localizacao

2026-09-13 • via Nuitee
G
gabriela • solo_traveller • br
5
Bom custo benefício.
Pros:

Café da manhã muito bom, quartos limpos e roupa de cama impecável.

Cons:

Não gostei da recepção quando cheguei ao hotel, iniciei a estadia às 23h, havia chegado cansada de uma viajem longa de 14h e fui surpreendida por um pessimo atendimento de um funcionário que efetuou a reserva.

2026-09-12 • via Nuitee
M
Murilo • solo_traveller • br
8
2026-09-12 • via Nuitee
Z
Zacche • family_with_children • br
10
Pros:

Cafe da manha maravilhoso, alem da localizacao do hotel que e excepicional.... perto de tudo, metro, bares, restaurantes, lojas. Segunda vez que me hospedo nele.... fantastico!

2026-09-12 • via Nuitee
L
Lívia Raulino • couple • br
8
2026-09-12 • via Nuitee
L
Lisbele • family_with_children • br
9
2026-09-11 • via Nuitee
P
Pedro • couple • br
7
Regular/bom
Pros:

Localização e limpeza do quarto

Cons:

Café da manhã podia ser melhor. Corredor muito barulhento.

2026-09-11 • via Nuitee
M
Mariana • couple • br
1
2026-09-11 • via Nuitee
G
Guilherme • couple • br
8
2026-09-11 • via Nuitee
B
Bruna • solo_traveller • br
1
Pessima. Nunca mais volto.
Pros:

Somente a localização.

Cons:

Hostilidade dos funcionários . Eu nunca fui tão mal atendida em uma hospedagem em toda a minha vida.

2026-09-10 • via Nuitee
M
MARIA CRISTINA • family_with_children • br
9
2026-09-10 • via Nuitee
G
Guilherme • couple • br
5
Legal.
Pros:

Localização muito boa e pessoal gente boa.

Cons:

Acho que faltou limpeza muito pó no quarto.

2026-09-08 • via Nuitee
J
joelia • family_with_children • br
10
2026-09-08 • via Nuitee
C
CLEUSA MARA • family_with_children • br
7
Pros:

Localização

Cons:

Quarto muito pequeno

2026-09-07 • via Nuitee
V
Valdir • solo_traveller • br
9
2026-09-07 • via Nuitee
L
Luis Fernando • couple • br
6
Cobra muito e entrega pouco. Até o estacionamento é pago.
Pros:

Localização e café da manhã

Cons:

Quarto minúsculo e cobra estacionamento

2026-09-07 • via Nuitee
L
Livia Neiva • solo_traveller • br
10
2026-09-07 • via Nuitee
C
Cíntia • couple • br
9
2026-09-06 • via Nuitee
L
Letícia • couple • br
9
Pros:

Café da manhã excelente.

Cons:

O encanamento do quarto estava com problema.

2026-09-06 • via Nuitee
W
Weber Alexandre • solo_traveller • br
10
2026-09-06 • via Nuitee