WZ Hotel Jardins

Hotels
•
Independent
8.4 (160 reviews)
Av Reboucas 955, Jardins, São Paulo, SP, 05401-100 , São Paulo , BR
55-11-30690000

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Conference space
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Cons:
Poor cleanliness
Inconsistent amenities
Breakfast quality lacking

Categories

Cleanliness
7.24
Several mentions of poor cleanliness reflected in reviews about unclean rooms and inadequate attention to detail.
Service
9.21
General positive sentiment; excellent service highlighted in multiple reviews despite some specific issues.
Location
9.25
Reiterated positive feedback about the location, seen as very convenient and favorable.
Room Quality
8.2
Mixed sentiments; generally good, but some complaints about discomfort and lack of maintenance.
Amenities
8.73
Mentioned positive attributes like amenities, although some suggested improvement.
Value for Money
8.19
Reviews indicate a reasonable balance of cost to provided services, though some dissatisfaction noted.
Food and Beverage
7.74
Mixed feedback regarding breakfast variety and quality, indicating room for improvement.
Overall Experience
8.61
Generally favorable with noted significant concerns in specific areas affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Discover the vibrant heart of São Paulo at WZ Hotel Jardins, where comfort meets convenience in an unforgettable stay.

Modern Accommodations: Relax in one of our 310 spacious, air-conditioned rooms, all equipped with minibars and LED televisions. Enjoy rainfall showers and complimentary toiletries in your private bathroom, ensuring a luxurious experience.

Exceptional Amenities: Stay connected with complimentary wireless internet access throughout the hotel. For those looking to unwind, our state-of-the-art fitness center and inviting bar/lounge are perfect for relaxation after a busy day.

Perfect for Events: With 16,146 square feet of versatile event space, including conference rooms, we cater perfectly to both business and social gatherings. Our dedicated 24-hour front desk staff is ready to assist with any special requests you may have.

Book your stay at WZ Hotel Jardins today and immerse yourself in the best São Paulo has to offer!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.4
Based on 160 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.61
L
Larissa • couple • br
4
Wi-Fi não funciona. Quartos extremamente pequenos, mesmo se comparado com a mesma categoria em outros hotéis. Somente um
Pros:

Localização melhor impossível

Cons:

Wi-Fi não funciona. Quartos extremamente pequenos, mesmo se comparado com a mesma categoria em outros hotéis. Somente uma tomada no quarto, impossibilitado carregar + de 1 aparelhos ao msm tempo. Iluminação só por luminárias, quarto fica escuro a noite.

2026-07-24 • via Nuitee
M
Mariana • solo_traveller • br
10
2026-07-23 • via Nuitee
S
Solange • solo_traveller • br
6
Pros:

Bom atendimento na recepção e do funcionário responsável pelas bagagens.

Cons:

A limpeza deixou muito a desejar, tanto no quarto quanto no banheiro. O banheiro é muito pequeno e estava com a manutenção bastante precária.

2026-07-23 • via Nuitee
K
Keny • solo_traveller • br
5
2026-07-23 • via Nuitee
R
Raphael • solo_traveller • br
10
Pros:

Hotel confortável com excelentes funcionários e café-da-manha.

2026-07-23 • via Nuitee
R
Raphael • solo_traveller • br
7
2026-07-23 • via Nuitee
C
Celio • couple • br
8
2026-07-22 • via Nuitee
M
Malu • couple • br
8
2026-07-22 • via Nuitee
M
Márcia Rejane • solo_traveller • br
7
Pros:

Localização.

Cons:

Espaço do quarto e ducha do banheiro.
Café da manhã tb não é bom.

2026-07-22 • via Nuitee
T
Thatiane • solo_traveller • br
8
2026-07-22 • via Nuitee
F
Francisco Cabral • couple • br
8
Hospedagem regular
Pros:

Localização excepcional

Cons:

Atendentes apáticos, as vezes antipaticos, instalações mal projetadas, fora de padrão e ergonomicamente desconfortáveis.

2026-07-21 • via Nuitee
L
Luis Gustavo • couple • br
9
Pros:

Ótima localização e limpeza
Funcionários com bom atendimento

2026-07-21 • via Nuitee
E
Eduardo • couple • br
9
2026-07-20 • via Nuitee
G
Gabriel de Melo • couple • br
10
2026-07-20 • via Nuitee
C
Claudio Diego • couple • br
9
2026-07-20 • via Nuitee
R
Rívia • solo_traveller • br
6
Bom café da manhã e bons funcionários, porém com problemas estruturais.
Pros:

Localização

Cons:

O Wi-fi estava pessimo, a maçaneta eletrônica da porta com defeito, em vários momentos a porta abriu sozinha, sem contar que o piso do quarto que fiquei hospedada estava solto e afundando.

2026-07-20 • via Nuitee
N
Natalia • couple • br
4
Pros:

A localização da hospedagem é excelente!

Cons:

O hotel precisa de melhorias e atualizações nos quartos e também na limpeza, principalmente nos banheiros. O café da manhã foi excelente e o atendimentos também. As melhorias mesmo seria na estrutura física do hotel.

2026-07-19 • via Nuitee
P
Pablo • solo_traveller • pe
10
Pros:

ubicación

2026-07-19 • via Nuitee
S
Sena • couple • br
8
De qualquer forma, foi boa
Pros:

Posso sim. Amo o WZ, mas não conhecia as acomodações standard, então dessa vez não tive o conforto desejado

Cons:

O quarto muito pequeno, apertado e sem móveis pra colocar malas

2026-07-19 • via Nuitee
N
Natalia • solo_traveller • br
5
2026-07-19 • via Nuitee