Hotel Carlos I

Hotels
8.1 (4199 reviews)
Avenida Foietes, 6 , Benidorm , ES

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive and friendly staff
Excellent location (near beach / well connected)
Rooftop pool / relaxing pool area
Quiet / tranquil atmosphere (many guests)
Clean rooms reported by some guests
Convenient elevators (short waits)
Cons:
Repetitive / limited buffet and poor food variety
Inconsistent room cleaning and hygiene issues
Small rooms; many without balcony; some AC issues
Noise / poor soundproofing in some rooms
Pools sometimes reported as dirty or small
Guests smoking at the pool

Categories

Cleanliness
6.6
Mixed feedback: several guests report inadequate room cleaning (mirrors unclean, rooms not serviced on time) and dirty pools, while some say rooms were clean.
Service
9.2
Consistently praised: numerous comments about attentive, friendly and hardworking staff (reception, bar, cleaning and kitchen teams highlighted).
Location
9.2
Very positive: many mentions of perfect location, close to the beach and centre and well communicated.
Room Quality
7.2
Mixed: several guests note rooms are small, lacking balconies or adequate AC and some noise issues; others describe rooms as pleasant and clean.
Amenities
8.8
Generally positive: rooftop pool and elevators praised; some mention pools being small or issues (smoking at pool).
Value for Money
8.3
Moderate: value reduced for some by limited/poor food and repetitive buffet, but strong location and service support perceived value.
Food and Beverage
6.6
Noted weakness: frequent complaints about repetitive, limited buffet and low variety (several guests said food is poor for a 4-star), though a few guests praised the cuisine.
Overall Experience
8.9
Overall positive: many guests report excellent stays and intention to repeat, driven by service and location despite issues with food and some cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:43

Property Description

Modern Accommodations
The Hotel Carlos I offers modern, air-conditioned rooms with parquet floors, TV, and private bathrooms. Some rooms even feature a private terrace for a more exclusive experience.

Dining and Leisure
Indulge in Mediterranean cuisine at the buffet restaurant or grab snacks and drinks at the on-site bar. With 2 outdoor swimming pools, a fitness center, hot tub, and a rooftop pool overlooking the city, relaxation and entertainment are guaranteed.

Convenience and Accessibility
Located just a 10-minute walk from Poniente Beach and a short drive from Terra Mítica Theme Park, Hotel Carlos I combines convenience with luxury. With 24-hour reception, your needs are catered to anytime during your stay.

Ready to experience the perfect blend of comfort and leisure at Hotel Carlos I? Book your stay now!

Important information:

When booking half or full board, please note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.1
Based on 4199 reviews
Cleanliness: 6.6
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 6.6
Overall Experience: 8.9
J
Josefina • solo_traveller • es
7
2026-09-19 • via Nuitee
M
Manuel • solo_traveller • es
8
Pros:

Me gustó todo ,el personal ,las actividades, la comida y el trato 👍

2026-09-18 • via Nuitee
M
Mariano Gimenez • couple • es
10
2026-09-18 • via Nuitee
N
Nistor Calin • couple • ch
8
2026-09-18 • via Nuitee
B
BP • solo_traveller • es
9
Pros:

Era muy cómodo y tranquilo, tenía varias actividades todos los días, sobretodo para gente de tercera edad, muy graciosos! Todo limpio y ordenado. El buffet bastante bueno todo y el pescado muy fresco!

2026-09-18 • via Nuitee
A
Alfredo Cortés Montolio • extended_group • es
7
2026-09-18 • via Nuitee
A
Andrea • couple • es
10
2026-09-17 • via Nuitee
O
Orozco • family_with_children • es
9
Cómoda
Pros:

El trato del personal fue muy agradable.
El ambiente del hotel era muy tranquilo.

Cons:

La comida del bufet era prácticamente la misma.

2026-09-17 • via Nuitee
D
Dr John • solo_traveller • gb
9
Pros:

Entertainment wise line dancing wasn't my thing not every night

Cons:

Line dancing every night

2026-09-17 • via Nuitee
D
Dionisio Miguel • solo_traveller • es
8
2026-09-16 • via Nuitee
A
Antonio • couple • es
10
Viaje de ensueño
Pros:

El buffet, en general todo era increíble , las piscinas perfectas.

Cons:

Todo fue genial

2026-09-15 • via Nuitee
A
angel • solo_traveller • es
10
Pros:

Bien

2026-09-14 • via Nuitee
M
Montoro • solo_traveller • es
5
Pros:

El personal de limpieza

Cons:

No es una calidad de 4 estrellas

2026-09-14 • via Nuitee
A
Albarracin • solo_traveller • es
10
Pros:

Todo perfecto y el buffet super bueno todo calentito rico 😋😋

2026-09-14 • via Nuitee
B
Brioso • couple • es
9
2026-09-14 • via Nuitee
V
VICENTE • couple • es
8
2026-09-14 • via Nuitee
L
Laura • couple • es
8
Muy mejorable
Pros:

Estaba muy limpio, el personal muy amable y está cerca de la playa

Cons:

La comida era una lotería, no todo está bueno. Las camas eran súper incómodas y hacían mucho ruido. Estábamos alojados en el primer piso y se oía la música. Los huéspedes al acceder a sus habitaciones, eran muy ruidosos. El balcón era un Tetris., no puedes abrir la cortina porqué te veían los vecinos.

2026-09-14 • via Nuitee
F
Florenci Vilardell • solo_traveller • es
3
Pros:

Buena ubicación y excelente el personal del restaurante

Cons:

La reserva de la habitación con vistas tenía un muro delante a 2 metros.
Personal de recepción desbordado por la llegada de un grupo enorme.
Y el sofá cama para la tercera persona se convirtió en una cama pequeña.

2026-09-14 • via Nuitee
G
Giulia • couple • it
1
Da evitare, soprattutto se under 60
Pros:

Niente

Cons:

Tutto

2026-09-13 • via Nuitee
A
Ana • solo_traveller • es
8
Pros:

En general estuvo bien

Cons:

La pista de baile pequeña y las piscinas pequeñas

2026-09-13 • via Nuitee