Hotel Carlos l

Hotels
•
CS Hotels
8 (21 reviews)
Avenida de Foietes, 6, Benidorm, Alicante, 03502 , Benidorm , ES
34-96-5857190

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Concierge service
Steam room
Elevator
Fitness facilities
Supervised childcare/activities
Golfing nearby
See all facilities

Review Highlights

Pros:
Good staff treatment
Variety of food options

Categories

Cleanliness
7.83
Standard quality for this hotel tier.
Service
8.3
Positive sentiment regarding the treatment of staff.
Location
8.34
Standard quality for this hotel tier.
Room Quality
7.79
Standard quality for this hotel tier.
Amenities
7.82
Standard quality for this hotel tier.
Value for Money
7.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Positive sentiment regarding the variety of food.
Overall Experience
7.8
Overall satisfaction consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:31

Property Description

Discover the perfect getaway at Hotel Carlos I, where relaxation meets adventure in the heart of Benidorm!

Relaxation and Recreation
Dive into your holiday with two outdoor swimming pools, a rejuvenating steam room, and a fully equipped fitness center, perfect for unwinding after a day of exploration.

Dining Delights
Savor delicious meals at our buffet restaurant or casual coffee shop, and enjoy refreshing drinks at the poolside bar for that ultimate holiday vibe.

Comfortable Accommodations
Our 205 stylishly furnished guestrooms provide all the comforts of home, including minibars, flat-screen TVs, and complimentary Wi-Fi to keep you connected during your stay.

Don’t miss out on this incredible experience – book your stay at Hotel Carlos I now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 8 PM.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 21 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
E
ELENA • couple • es
5
Normal pero no es un hotel para 4 estrellas
Pros:

zonas comunes

Cons:

El buffet

2026-07-25 • via Nuitee
P
Purificación • solo_traveller • es
10
2026-07-25 • via Nuitee
G
Gema • couple • es
3
PARA SER DE 4 ⭐DEJA MUCHO Q DESEAR
Cons:

Algunas Camareras poco agradables,el pan como chicle de correoso y blando q estaba , los colchones duros , almohadas muy finas y sábanas fatalllllll ,toallas el primer día muy asperassss ,comida pocooo variadas ,desayunos peor siempre lo mismooo .El primer día había pescado casi con la esquena de lo poco de carne q había y otro día pusieron estofado de cordero con más hueso y ternilla q carne , las Paellas malisimmmass en 7 días no he comido paella en condiciones allí en este hotel ,de los postres ni hablemos ,lo q no me parece bien , esque pongan flan o otras postres en un cuenco grande y la gente todo lo destroze,para mí estaria mejor q pongan todos los postres en vasitos individuales y así es más vistoso higiénico ect ,Q ponían los postres en vasitos pero no todos y la gente escarba mucho y lo destroza.POCA VARIEDAD EN EL BUFFET Y DE BAJA CALIDAD

2026-07-25 • via Nuitee
M
MARIA JOÃO • couple • pt
9
2026-07-25 • via Nuitee
P
Pedro • couple • es
9
2026-07-24 • via Nuitee
C
Cristina • solo_traveller • es
7
Recomendable pero le bajaría 1 estrella
Pros:

Todo el personal en general así como la limpieza

Cons:

La calidad de las comidas(fuimos en pensión completa)no es ni de lejos de un hotel de 4 estrellas,aparte pago de agua a precio de pub en las comidas, increíble

2026-07-24 • via Nuitee
P
patrick landreau • solo_traveller • fr
8
Pros:

Emplacement et repas

Cons:

Le personnel à l'accueil pas de sourire, restaurant en sous sol et très bruyant, pas de place pour stationner et l'eau payante.

2026-07-24 • via Nuitee
L
Lea • solo_traveller • gb
3
Pros:

Reception area was nice

Cons:

Pool area downstairs only had ladders so wasn't accessible. Adults only pool area had floor tiles which were just laid down and not grouted in. Pool water had bits floating in it and was very murky.
Room had dirty marks on wardrobe and floor that remained our entire visit.
Air con unit leaked and left wet patches all.over the floor.
Shower was poor and not up to a 4 star.
The hotel is a 3 star at best.

2026-07-24 • via Nuitee
N
Nizar • solo_traveller • fr
7
2026-07-23 • via Nuitee
P
Pilar • solo_traveller • es
9
2026-07-22 • via Nuitee
J
Juan • family_with_children • es
4
Pros:

La atencion

Cons:

El buffet

2026-07-22 • via Nuitee
A
Andres Jesus • couple • es
10
Pros:

La ubicación e instalaciones están muy bien

Cons:

Las camas son un poco duras

2026-07-21 • via Nuitee
S
Sergio • extended_group • es
7
No está mal
Pros:

La habitación

Cons:

Las camas y el buffet

2026-07-21 • via Nuitee
A
Argenis • solo_traveller • es
8
2026-07-21 • via Nuitee
V
Vera • solo_traveller • be
8
Pros:

Simpatia dos funcionários, limpeza

Cons:

Pouca variedade de comida

2026-07-20 • via Nuitee
F
FELIX • solo_traveller • es
10
2026-07-20 • via Nuitee
S
Sharon • solo_traveller • gb
10
2026-07-20 • via Nuitee
F
Francisco • solo_traveller • es
9
Pros:

Todo

2026-07-20 • via Nuitee
J
Jose Jesus • couple • es
10
Todo muy bien, el personal excelente.
Pros:

Todo perfecto.

2026-07-19 • via Nuitee
G
Glen • couple • ie
9
One night stop,over
Pros:

Very central and a lovely rooftop swimming pool. Staff are excellent

Cons:

Bathroom hadn’t been cleaned properly …. Hairs on sink and all along shower tray

2026-07-19 • via Nuitee