Sun Island Hotel & Spa Kuta

Hotels
8.2 (471 reviews)
Jl. Kartika Plaza 88, 80361, Bali-Indonesia , Kuta , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
In need of room upgrades

Categories

Cleanliness
7.78
Several reviews mentioned issues with cleanliness, particularly in areas like the pool.
Service
8.75
Guests frequently highlighted the friendliness and helpfulness of the staff.
Location
9.29
Many reviews noted the excellent location near the beach, airport, and malls.
Room Quality
7.24
Some reviews indicated that the rooms were aged and needed updates.
Amenities
8.77
Amenities were generally well-rated, although some required maintenance.
Value for Money
8.23
Guests felt that the price matched the quality provided.
Food and Beverage
6.78
There were complaints about the quality of breakfast and food options.
Overall Experience
8.75
Overall, guests had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:49

Property Description

Contemporary Balinese Rooms with Private Balcony
Experience the charm of Balinese culture in our modern rooms featuring private balconies, just a short stroll from Kuta Beach. Enjoy the comfort of tiled flooring, flat-screen TVs, rainshowers, and more.

Outdoor Pool and Free Parking
Relax by our outdoor pool or take a refreshing dip after a day of exploring. Forget about parking hassles with our complimentary parking facility, ensuring a stress-free stay from the moment you arrive.

Convenient Amenities and Services
Stay connected with free WiFi, indulge in 24-hour room service, and keep your valuables secure with a personal safe. Let us cater to your needs with water sport arrangements, tour bookings, and other services available at your convenience.

Ready to elevate your stay in Kuta? Book now at Sun Island Hotel Kuta for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.2
Based on 471 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
R
Ronald couple au
1
Pros:

My room smelt mouldy
The shower hot water didn’t work
I stayed one night and cancelled the rest of my stay

2026-08-20 via Nuitee
R
Riadh family_with_children fr
10
Tout était parfait encore merci nous reviendrons sans hésiter
Pros:

Excellent hôtel service et personnel au top rien à dire dire bravo à l ensemble du personnel qui a su répondre à nos attentes et était au petit soin avec nous

2026-08-19 via Nuitee
D
Dr A family_with_children om
5
الموقع ممتاز والخدمه مشي حالك
Pros:

الموقع ممتاز الابعد الحدود بقربك جميع الخدمات من بقاله ومطاعم ومحلات اسكريم وايضا مول ديسكفري - بالمختصر كل شي قريب لك - موظفين الاستقبال جدا بشوشين ومتاعونيين

Cons:

اولا الفندق قديم والاثاث قديم دوراه المياه جدا تعبانه - الاصوات من الغرف كلها عندك في الغرفه - الفطور جدا تعبان لا يناسب العرب - فقط البيض تقدر تاكل - بالمختصر مشي حالك اذا انت محتاج الموقع

2026-08-19 via Nuitee
J
Julianne solo_traveller au
10
Perfect Location and Great Price
Pros:

Perfect location, pool access room is the go

Cons:

Wish I had softer pillows

2026-08-18 via Nuitee
B
Brian solo_traveller au
8
Pros:

Location staff general quality feeling

Cons:

Bathroom let it down badly shower over bath , no handrail indeed potentially hazardous.

2026-08-16 via Nuitee
J
Jade couple au
9
2026-07-25 via Nuitee
M
ManngaDua Solo travel Singapore
6
Decent hotel, simple
Pros:

The hotel is minutes away from Discovery Shopping Mall and close to Lippo Mall where you can find supermarket. The location is good.
Although it shows 4 star, but it is kind of 3 star hotel because of lack of facilities. I am usually on budget when it comes to travel and the price was ok for me.
The room was clean and AC worked well. The room was facing pool and quiet. Good quick get away.
I do not really like shower because it does not drain water well.
You get what you paid for.

2026-07-23 via Tripadvisor
V
Vivin family_with_children ch
3
I’ll never come back to this hotel again!!
Pros:

The location is good and close to many places

Cons:

The room is dark and the bathroom is dirty
The Breakfast is terrible!!

2026-07-22 via Nuitee
A
ABDULLAH couple sa
1
Pros:

الموقع فقط

Cons:

الغرف غير نظيفة والفرش قديم والاستقبال يمنع دخول الماء ( للشرب) من الخارج ، المسبح وسخ ، الافطار غير جيد

2026-07-22 via Nuitee
J
Jessie family_with_children nz
9
Pros:

Lovely hotel and really central to the things we needed

2026-07-21 via Nuitee
R
Ruth couple au
7
2026-07-16 via Nuitee
A
Avocadie solo_traveller id
7
This is a good hotel in a good location, especially because it is close to the waterboom, Kuta beach
Pros:

Room size
Location
Lobby and restaurant

Cons:

only the water channel in the bathtub is not smooth

2026-07-11 via Nuitee
A
Avocadie solo_traveller id
9
2026-07-11 via Nuitee
B
Brian couple au
9
Pros:

okay it could

2026-07-01 via Nuitee
Y
Yerzhan solo_traveller kz
10
Для семьи 4 человека одна из лучших
Pros:

Отдыхали и отдыхаем всей семьей) Все шикарно всему персоналу огромное спасибо за терпение и всегда идет на встречу. Мы семья из 4 человек и бывает что дети прям нереально следят за чистотой) аж иногда не удобно перед персоналом.

2026-06-27 via Nuitee
L
Leah couple au
1
Pros:

Close to airport. The massage facility was good and affordable

Cons:

The pool had rust in it. The elevator goes up to your floor then you have to walk down stairs to access your room. No accessibly friendly. There were not enough lights in the room to see at night. The bathtub was left dirty with brown stains and black flecks throughout.

2026-06-13 via Nuitee
L
Land Rews solo_traveller nz
10
We will return!!
Pros:

Everything

Cons:

Nothing, all was awesome

2026-06-07 via Nuitee
B
Beverley couple au
9
Great stay. Very friendly staff.
Pros:

Location was great

Cons:

Needs a coffee machine.

2026-05-14 via Nuitee
A
Anne solo_traveller au
8
Very good
2026-05-14 via Nuitee
M
Mohammed couple sa
7
2026-04-22 via Nuitee