Sandies Tropical Village

Hotels
PlanHotel Hospitality Group
8.3 (50 reviews)
Casuarina Road , Malindi , KE

Facilities

Free breakfast
Full-service spa
Fitness facilities
Parasailing nearby
Boat on site
Boat tours on site
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Delicious food
Beautiful gardens
Clean swimming pools
Spacious room
Cons:
Menu was repetitive
Breakfast variety could improve
Birds and flies during breakfast
Salesmen on the beach
Plug issues in a room

Categories

Cleanliness
8.7
High marks for cleanliness due to repeated positive feedback on clean rooms and swimming pools.
Service
8.5
Service was highly praised for friendly and helpful staff, although the repetitive menu and issues with breakfast variety slightly impacted the overall score.
Location
8.4
Excellent location mentioned in reviews, contributing to guest satisfaction.
Room Quality
8.5
Spacious and clean rooms were commonly appreciated by the guests, with mentions of comfortable amenities.
Amenities
8.2
Guests enjoyed the swimming pools, gardens, and beach bar, with special mentions of overall resort facilities contributing to a relaxing experience.
Value for Money
7.8
Guests found the overall experience satisfying, though some mentioned menu repetition and breakfast variety as areas for improvement.
Food and Beverage
7.9
Positive comments on delicious food and the variety in the buffet, despite some criticism on breakfast choices and menu repetition.
Overall Experience
8.6
Overall experiences were very positive, with many guests planning to return and recommending the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 13:54

Property Description

Relax at the Spa

Indulge in massages at the on-site spa to unwind and rejuvenate during your stay.

Beachside Bliss

Enjoy the luxury of two outdoor swimming pools, followed by a visit to the private beach for a tranquil seaside experience.

All-Inclusive Dining

Treat your taste buds at one of the three restaurants with included meals and beverages, or unwind at the bars with your favorite drink.

Book your beachside getaway at Sandies Tropical Village for a luxurious and relaxing retreat.

Important information:

* Pool access available from 6:00 AM to 6:00 PM.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYD

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.3
Based on 50 reviews
Cleanliness: 8.7
Service: 8.5
Location: 8.4
Room Quality: 8.5
Amenities: 8.2
Value for Money: 7.8
Food and Beverage: 7.9
Overall Experience: 8.6
E
Esther
8
Pros:

The property is good but food selections are quite limited

2024-12-21 via Nuitee
C
Catherine partner
10
Pros:

The hotel was lovely especially as it was right on the beach. The room was a good size with a very large four poster bed. and the food (and presentation of it) was excellent with plenty of choice.
Would definitely recommend.

2024-08-21 via Nuitee
P
Pat
8
Pros:

The resort was broadly as advertised. We had a restful family holiday , shame I was only here for 4 nights . All inclusive was good value for money. I enjoyed the beach area and spent most of my holiday there. There are several pools suited to kids and adults .

I think the staff made all the difference from me starting from Kevin who checked us in. Staff in the restaurants were great, and looked after us. I enjoyed the traditional Kenyan food.

Rooms generally tidy and well serviced. I noted that some parts of the hotel were under refurb, so good times ahead .

2024-08-08 via Nuitee
K
Knut Harald
10
Et minneverdig opphold
Pros:

Et fantastisk sted med en utrolig vennlig betjening. Maten var førsteklasses med unntak veldig seig and. Anbefales på det sterkeste.

2024-07-02 via Nuitee
J
Joseph
10
Pros:

Excellent stay! Hospitality was unmatched to anywhere else. Beautiful location on the beach. Welcoming staff

2024-05-10 via Nuitee
M
Marife family_with_children
8
Pros:

Sandies Village is crying out for renovations, especially the bathroom of the villa and the main pool. The hotel is more a 3 stars hotel . But the staff is amazing! Lucy the massage therapist is professional and kind. For the entertainment team Pauline was fun, respectful and wonderful with kids. At the restaurant we enjoyed flavorful meals. George one of the servers went over my expectations helping me to order a pizza for my son .
Also the trainers Brown and Peace always served us with big smiles.
We had a good time!

2024-04-18 via Nuitee
I
Isaac
2
Pros:

We were checked into a room where the AC and fridge were not working. We were moved to another room but the staff only cleaned the room 2 times during our visit and we had to request it to be done. After cleaning we were missing items to include a set of car keys that will require a reprogram of the vehicle. EXPENSIVE!!! The beds are hard as a rock and there are no blankets! The food was good but you can’t even swim in the ocean and the staff had zero sense of urgency to do anything.

2024-04-09 via Nuitee
A
Amer family
10
Pros:

The customer service is very good, the employees are super nice and professional. The facility is clean and everyone is very hospitable.

2024-03-22 via Nuitee
K
Kellie
10
Pros:

Had a great stay here! Property is quiet and beautiful. Very fair price! Staff were amazing and friendly.

2024-03-06 via Nuitee
A
andrew
4
Pros:

Sandies is showing its age. Needs a full facelift more than a lick of paint. Buffet food was rather like school dinners. Moved to Dreams Garden after one night which was much better

2024-01-06 via Nuitee
G
George
6
Pros:

Check in & check out was a painful long experience. They didn’t have enough towels for our rooms and they said they had an issue at the laundry. English food and inland foods were major. I think at the coast of Malindi there should be more focus on traditional Swahili foods like pilau wali wa mnazi and other awesome delicacies from that region that are in line with their Swahili themed rooms and cottages. I did like the pool. It’s deep enough for advanced swimmers but also shallow enough for children and games. We had stuff encouraging us to join group activities which I think is a great initiative. Generally enjoyed the hospitality and I thought everyone was very kind, friendly and respectful. Be aware of the local touts selling your packages at the beach. Wouldn’t recommend and doesn’t seem safe. Arrange your tours from the hotel or travel apps!!

2023-12-11 via Nuitee
H
heather friends
8
Pros:

Large rooms. Were only there for short stay. didn't get a chance to enjoy the pool or ocean.

2023-11-14 via Nuitee
C
Cynthia family_with_children
10
Pros:

The hotel is resort is huge and very nice staff are remarkable and attention to details always ready to help solve our issues.

The hotel could improved on its bathroom which looked abit outdated but everything was working..so still fine.

2023-09-08 via Nuitee
P
Peter A partner
6
Pros:

A decent way place but much has left to slowly deteriorate in the rooms. Bathrooms need to be refinished. They don’t have enough towels in the property for the pool and your room. You are always waiting for new towels to be made available. A waste of time. Consider bringing your own.

2023-08-13 via Nuitee
S
Samuel family
10
Pros:

Excellent

2023-08-01 via Nuitee
M
Michael
10
Pros:

Very good food

2023-04-25 via Nuitee
G
George friends
10
Pros:

Everything was very nice!

2023-03-09 via Nuitee
L
Larissa
10
New Year vacation
Pros:

I really enjoyed staying at the Sandies Tropical Village. Very relaxing atmosphere, I loved the terrace with a nice and comfy couch where I spent much time reading. Amazing beach party on the New Year eve. Everyone was very friendly and accommodative. I will definitely come back again.

2023-01-04 via Nuitee
E
Esther friends
6
Pros:

Water, soft drink should be part of a meal…WHY charge to the least water??

2022-10-24 via Nuitee
A
Angelo
8
Pros:

Cibo molto buono e vario;personale cordiale e gentile;ragazzi animazione fanno il massimo col poco che hanno a disposizione.Nota negativa sono i corvi molto presenti ed invadenti.

2022-08-26 via Nuitee