Crystal Beach Hotel

Hotels
7.8 (2206 reviews)
2500 Baltimore Avenue , Ocean City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Good Value
Cons:
Maintenance Issues
No food options available on-site

Categories

Cleanliness
7.38
Most reviews noted the room's tidiness and comfort, though some remarks about dated bathrooms were made.
Service
8.35
Staff was frequently described as friendly and accommodating, addressing issues promptly.
Location
8.89
Multiple reviews praised the proximity to key attractions and pleasant ambiance.
Room Quality
6.84
Although guests enjoyed the comfort, there were reports of maintenance issues such as a sliding glass door and noisy heating.
Amenities
7.37
Amenities like parking and cleanliness were well-received, but noted a lack of basic utensils for families.
Value for Money
7.83
Guests felt the hotel provided a good value given its location and overall experience.
Food and Beverage
7.38
Mention of the bar being closed was noted, impacting food options.
Overall Experience
8.35
Guests expressed a strong desire to return, highlighting enjoyable stays despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:44

Property Description

Oceanfront Location and Outdoor Pool:
Experience the ultimate beachfront getaway at Crystal Beach Hotel with stunning ocean views and a refreshing outdoor pool to soak up the sun.

Convenient Amenities and Services:
Enjoy the convenience of free parking and stay connected with complimentary WiFi during your stay. Rooms are well-equipped with essential amenities like a microwave, refrigerator, and coffee machine.

24-Hour Front Desk Service:
Rest assured with our 24-hour front desk service, ensuring that your needs are met at any time of the day or night.

Book now for a relaxing beach vacation at Crystal Beach Hotel in Ocean City!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2206 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 8.35
C
Caldero • couple • us
8
2026-03-20 • via Nuitee
Z
Zuleyma E • couple • us
10
Pros:

Excelente

2026-03-18 • via Nuitee
D
Departure34457835686 • Family
10
Hope to return!
Pros:

Our stay was very enjoyable! Great location, staff was super friendly and the room was clean and a good size. Hope to return in the summer to enjoy the pool and other amenities.

2026-03-16 • via Tripadvisor
M
Michelle • couple • us
10
Pros:

I really enjoyed staying at this property, pet friendly, right on the boardwalk, room was nice and clean, i will definately be back!

Cons:

NA

2026-03-16 • via Nuitee
Z
Zuleyma E • couple • us
10
2026-03-15 • via Nuitee
Y
Yahaira • family_with_children • us
10
2026-03-14 • via Nuitee
J
james • couple • us
10
Very nice
Pros:

Clean rooms and buildings

2026-03-03 • via Nuitee
J
Joanne • couple • us
1
Overcharged
Pros:

location

Cons:

I was charged a $31.80 fee by the hotel for a pet fee when I do not own a pet. I booked the jacuzzi room and yes it said pet friendly but I do not have a pet just wanted a jucuzzi room. Booked on booking.com and was not told by hotel or booking.com that there would be a fee for staying in this room for a pet when I do not have one.

2026-03-02 • via Nuitee
H
Hammerbacher III • solo_traveller • us
10
Great stay, will look into staying there again!
Pros:

I didnt request a ocean front view or a half kitchen with a pull out sofa but I got one anyways!!!!

Cons:

No indoor pool, restaurants weren't open.

2026-02-26 • via Nuitee
N
Nancy • couple • us
10
2026-01-20 • via Nuitee
L
Lawerence & Linda • couple • us
8
The property has a good location and was a good value.
Pros:

The location was close to the inlet and what we wanted. The hotel was nicer than what we expected based on the ratings it received. We would stay there again

Cons:

The heating system was very noisy. The staff had problems in locating our reservation. We booked with Booking.com. Sounds like I entered in our names incorrectly, but even with the confirmation number, they could not find our reservation.

2026-01-20 • via Nuitee
K
Kyle • family_with_children • us
10
Overall a good hotel for price. Great location and friendly staff.
Pros:

Very clean. Staff very friendly!

Cons:

I don’t have any complaints !

2026-01-19 • via Nuitee
F
Faisal • couple • us
5
Pros:

Very poor front desk service

2026-01-19 • via Nuitee
D
David • family_with_children • us
6
it was okay , the room next to us had a new born baby that was crying all night
Pros:

close to beach

Cons:

check in at 4
and check out at 11 am

2026-01-19 • via Nuitee
S
Scott • family_with_children • us
10
2026-01-19 • via Nuitee
M
marjorie • family_with_children • us
10
Pros:

oceanfront, pool, walking distance to just about anything

Cons:

i liked everything

2026-01-19 • via Nuitee
N
Neuridi • family_with_children • us
10
2026-01-19 • via Nuitee
M
mason • couple • us
8
2026-01-19 • via Nuitee
C
Carlo • family_with_children • us
4
2026-01-19 • via Nuitee
B
Brianna • family_with_children • us
6
Cons:

Noisy neighbors, uncomfortable beds, smelly rooms.

2026-01-19 • via Nuitee