Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Old and outdated furnishings
Breakfast variety

Categories

Cleanliness
8
Towels mentioned as old and need to be replaced.
Service
10
Staff described as helpful and friendly.
Location
9.5
Excellent location near key attractions.
Room Quality
7.5
Room quality criticized for being outdated and small.
Amenities
8
Some amenities criticized; standard quality for this hotel tier.
Value for Money
8.5
Pricing of drinks considered high.
Food and Beverage
7.5
Breakfast described as repetitive and lacking variety.
Overall Experience
9
Overall experience impacted by mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:46

Property Description

Luxurious Accommodation
Hotel El Conquistador in Cuenca offers a 4-star experience with allergy-free rooms and a shared lounge. Some rooms even provide a stunning city view from the comfort of your private bathroom.

Delightful Dining Options
Start your day with a buffet or gluten-free breakfast at the hotel. Enjoy a drink at the bar or unwind in the snack bar. The on-site restaurant ensures you never have to venture far for a delicious meal.

Convenient Amenities
From concierge services to currency exchange, this hotel caters to all your needs. Whether you need room service, assistance at the 24-hour front desk, or access to the business centre, Hotel El Conquistador has you covered.

Ready to experience luxury and convenience in Cuenca? Book your stay at Hotel El Conquistador now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

8.5
Based on 1027 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
M
MissLucyT solo_traveller gb
9
Check your room on arrival
Pros:

Our room for the second and third nights was very spacious, and there was plenty of room to unpack our bags. Location was excellent.

Cons:

On our first night, they gave us a tiny room with no exterior window, tatty furniture, and no fridge / water or hairdryer. They eventually agreed to move us to a much larger room, which we really liked. I recommend double checking with them after booking. We did not enjoy breakfast other than the fresh fruit - The coffee machine was not working on the first morning, and tasted awful when it did. The eggs constantly ran out.

2026-06-12 via Nuitee
R
Rita solo_traveller ec
1
Cons:

Sin embargo de haber confirmado nuestra reservar, dos horas antes de llegar, al hacerlo, nos comunicaron (no nos consultaron) que no tenían disponibilidad y que nos transferirían a otro hotel. ¡Totalmente decepcionante!

2026-06-11 via Nuitee
J
José solo_traveller ec
10
2026-06-10 via Nuitee
L
Llona solo_traveller ec
10
Pros:

Muy lindo el hotel

Cons:

No había wifi xd

2026-06-09 via Nuitee
P
paolitalig family_with_children ec
8
Pros:

La ubicación es fantástica!

2026-06-08 via Nuitee
D
Duque solo_traveller ec
10
Muy buena atención! Excelente servicio!
Pros:

Servicio, restaurante y ubicación!

Cons:

Nada

2026-06-08 via Nuitee
B
BLANCA JANET extended_group ec
9
Excelente servicio y ubicación
Pros:

Acomodación , lugar , servicios

2026-06-07 via Nuitee
K
Karen family_with_children ec
9
Descanso familiar
Pros:

El desayuno es muy organizado

2026-06-06 via Nuitee
C
Carlos couple ec
1
No respetan condiciones publicadas en Booking
Pros:

ME CANCELARON MI RESERVA

Cons:

A pesar de que las condiciones del alojamiento eran con pago a la llegada al hotel, me escribieron a mi WhatsApp para que deposite el valor de la reserva, les dije que pagaba en el hotel y una hora después me volvieron a llamar a decirme que la reserva se había cancelado por no pagar.

2026-06-06 via Nuitee
L
Laura couple ec
7
Pros:

La ubicación

Cons:

Por las noches se escucha las habitaciones continuas y hace mucho ruido al menos las dos noches que estuve

2026-06-05 via Nuitee
A
Alva Del Rocio couple es
10
Pros:

el sitio muy bueno y recomendado en cuanto calidad precio. Buenas habitaciones y camas cómodas, baño grande. Cerca del centro histórico. Y bufet de desayuno

Cons:

Un poco de mal olor en el pasillo.

2026-06-04 via Nuitee
E
Erika couple ec
9
Un gran lugar para descansar
Pros:

La comodidad de las instalaciones, la limpieza del lugar, la calidad de la comida y la amabilidad del servicio

Cons:

Los sistemas de ventilación sin funcionar hacían que el vapor se concentrara en el baño. Además, las toallas eran viejas ya que lucían desgastadas. Aunque el desayuno fue espectacular, noté que no había suficiente personal para solventar los roles de la cocina y servicio.De resto todo estuvo excelente

2026-06-03 via Nuitee
V
Valverde solo_traveller ec
9
Pros:

Las instalaciones y la comodidad

Cons:

El internet estaba inestable

2026-06-02 via Nuitee
S
Saumett solo_traveller ec
8
2026-06-02 via Nuitee
L
Legarda solo_traveller ec
10
2026-06-01 via Nuitee
S
SOSA solo_traveller ec
10
Pros:

Todo

Cons:

Nada

2026-06-01 via Nuitee
L
Laura couple ec
6
Funcionó
Pros:

Precio calidad bien

Cons:

Las toallas .. deben de cambiarlas

2026-06-01 via Nuitee
J
Jannet MF family_with_children ec
10
Pros:

Ubicacion

Cons:

Omitido

2026-05-31 via Nuitee
D
Durango extended_group de
10
Pros:

Si , todo perfecto

2026-05-31 via Nuitee
J
Jordy solo_traveller nl
7
Mooi en comfortabel hotel!
Pros:

Mooi hotel op een goede locatie! Bed was heerlijk.
We hadden wat problemen met de badkamer maar dit was heel snel opgelost door een kamerwissel.

Cons:

Het ontbijt was vrijwel helemaal op toen we aankwamen terwijl er nog een halfuur tijd was.

2026-05-31 via Nuitee