Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Old and outdated furnishings
Breakfast variety

Categories

Cleanliness
8
Towels mentioned as old and need to be replaced.
Service
10
Staff described as helpful and friendly.
Location
9.5
Excellent location near key attractions.
Room Quality
7.5
Room quality criticized for being outdated and small.
Amenities
8
Some amenities criticized; standard quality for this hotel tier.
Value for Money
8.5
Pricing of drinks considered high.
Food and Beverage
7.5
Breakfast described as repetitive and lacking variety.
Overall Experience
9
Overall experience impacted by mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:46

Property Description

Luxurious Accommodation
Hotel El Conquistador in Cuenca offers a 4-star experience with allergy-free rooms and a shared lounge. Some rooms even provide a stunning city view from the comfort of your private bathroom.

Delightful Dining Options
Start your day with a buffet or gluten-free breakfast at the hotel. Enjoy a drink at the bar or unwind in the snack bar. The on-site restaurant ensures you never have to venture far for a delicious meal.

Convenient Amenities
From concierge services to currency exchange, this hotel caters to all your needs. Whether you need room service, assistance at the 24-hour front desk, or access to the business centre, Hotel El Conquistador has you covered.

Ready to experience luxury and convenience in Cuenca? Book your stay at Hotel El Conquistador now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

8.5
Based on 886 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
R
Robert family_with_children pl
6
2026-02-28 via Nuitee
G
Gutiérrez Vallejo couple ec
8
Pros:

Limpio y cómodo

Cons:

Las condiciones de pago del hotel no coincidieron con lo indicado en su anuncio en booking. Tuve inconvenientes con este tema desde antes de llegar al alojamiento, cuando el hotel me contactó a mi número telefónico.

2026-02-28 via Nuitee
C
CESAR extended_group ec
3
MALA EXPERIENCIA
Pros:

El desayuno

Cons:

No había luz funcionó los tres días con un generador y a cada rato se interrumpía la luz con el miedo de dañar los equipos conectados… NO había internet que también era intermitente y casi no funcionó

2026-02-28 via Nuitee
D
Dawid family_with_children ca
1
Could be better experience
Pros:

friendly personel, room were clean

Cons:

We had no electricity for 80% of our stay at this hotel. As a result, there was no hot water (the staff said that hot water is provided by a generator) or WiFi. Our rooms were on the 3rd and 5th floors, and with no electricity, the elevator did not work during our entire stay. With a pregnant wife, a small child, and one of the guests with a knee injury, it was extremely inconvenient.

2026-02-26 via Nuitee
Z
Zambrano Castro extended_group ec
10
2026-02-26 via Nuitee
S
Santiago couple ec
3
Más o menos
Pros:

La ubicación

Cons:

No había luz ni funcionaba el ascensor

2026-02-25 via Nuitee
J
Juan Carlos couple ec
8
Pros:

Desayuno normal

Cons:

No me gusto lo que no había lux, ascensores, teléfono, internet, televisión por cable

2026-02-24 via Nuitee
J
JORGE family_with_children ec
9
2026-02-24 via Nuitee
R
Rodrigo family_with_children ec
9
2026-02-24 via Nuitee
F
Fernando couple us
9
2026-02-24 via Nuitee
J
JORGE family_with_children ec
9
Pros:

El aseo y la calidad humana del Personal

Cons:

Todo estuvo bien

2026-02-24 via Nuitee
J
Jennifer extended_group ec
10
2026-02-24 via Nuitee
P
paolitalig extended_group ec
8
Pros:

La ubicación

Cons:

Las toallas

2026-02-23 via Nuitee
I
Ignacia extended_group us
10
Comfortable
Pros:

Great location . Clean and friendly staff

2026-02-23 via Nuitee
M
Montoya family_with_children ec
10
Pros:

La amabilidad del personal

Cons:

Todo estuvo perfecto

2026-02-22 via Nuitee
N
Nolberto extended_group mx
8
Pros:

La ubicación

Cons:

El desayuno y el wc incómodo para utilizarlo.

2026-02-13 via Nuitee
J
Julissa family_with_children pe
9
Pros:

La tranquilidad, la limpieza y la ubicación

Cons:

El desayuno no era renovado, baje a desayunar a las 9am y los productos estaban agotados.
El secador en el baño no funcionaba.

2026-02-13 via Nuitee
L
Luis family_with_children ec
9
Pros:

Relación calidad-precio

Cons:

Actualmente la ubicación es complicada porque en la calle frontal al hotel cruza el tranvía y eso evita estacionarse o bajarse de un taxi con facilidad.

2026-02-13 via Nuitee
L
LEONESSA extended_group ec
10
2026-02-12 via Nuitee
I
Ingela family_with_children ca
9
Pros:

The tranvia stops right outside the hotel. Perfect location. The breakfast buffet is amazing. Lots of choices.

2026-02-11 via Nuitee