Hotel Presidente

Hotels
Hoteles Benidorm
9.4 (216 reviews)
Avda. Filipinas, 10, Benidorm, Alicante, 3503 , Benidorm , ES

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Fitness facilities
Television in common areas
See all facilities

Review Highlights

Pros:
Outstanding staff service
Fantastic food quality

Categories

Cleanliness
9.24
General sentiment from reviews indicates the hotel is very clean.
Service
9.71
Staff received high praise for being attentive and going above and beyond.
Location
9.25
Guests appreciated the convenient location near bars, restaurants, and the beach.
Room Quality
9.2
Rooms were described as comfortable; specifics about room features were limited.
Amenities
9.23
Mention of great entertainment and dining options suggests high quality amenities.
Value for Money
9.19
Overall positive sentiment; guests found their experience worth the price.
Food and Beverage
9.74
Food was praised multiple times, especially during holiday events.
Overall Experience
9.61
Many guests expressed exceptional overall satisfaction, indicating a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:28

Property Description

Discover the perfect getaway at Hotel Presidente, where relaxation meets convenience in the heart of Benidorm.

Unwind in Luxurious Comfort
Indulge yourself at our full-service spa, complete with rejuvenating massages. Afterward, retreat to one of our 292 air-conditioned rooms featuring minibars and private bathrooms, ensuring a cozy stay.

Recreational Bliss
Dive into our refreshing outdoor pool or energize your day at the fitness center. For family fun, enjoy our arcade/game room, making every moment memorable.

Dining Delights
Savor delicious cuisine at Restaurant Presidente, or grab a snack at the deli. Our bar and poolside lounge are perfect for enjoying your favorite drinks and unwinding after a delightful day.

Don't miss out on this incredible experience – book your stay at Hotel Presidente today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 9:00 PM.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

9.4
Based on 216 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.74
Overall Experience: 9.61
D
debpete Couples
10
Loved this hotel
Pros:

We stayed at this lovely hotel last week and we will definitely return. Alberto on reception was the nicest front of house we have ever had at any hotel and we are well travelled. The room was spotless cleaned daily with clean towels, the food was excellent always hot with plenty of choice. Bar prices excellent Phillipines 10 accessible from the restaurant 6 acts every night and again drinks very good prices when you show your room card. Great central location could not fault anything. Thank you to all the staff for a lovely stay.

2026-03-04 via Tripadvisor
S
sharonbQ2616SG Couples
10
Always Good.
Pros:

This was our 5th visit to the Presidente and it certainly will not be our last. Always greeted with a smile at check in,where everything is explained and is always a very efficient and quick process. €20 which is refunded for the safe for the week . The lifts are simple to use even though some people seem to have problems. The rooms have always been clean ,the bathrooms are lovely. The shower on the wall is very powerful and there's the overhead/ ceiling shower too. Towels changed regularly as is the bedding.Plenty of wardrobe space with drawers and shelving. Tv with English channels.We requested a street facing room above the main entrance ,as they get the afternoon sun. Always lots going on outside if you're a people watcher. Beds and pillows are comfy, we always ask for two more pillows as you only get one each.Nice quite rooms.Always a vast variety of food, we stayed half board,breakfast caters for everything from cereal,fruit,continental, full English, various types of milk and breads. Tea,coffee,hot chocolate. Dinner is again catering for everyone, a good selection of dishes every night in the hot food selection, plenty of starters,salad items, cheese and biscuits and of course the many choices of hot and cold puddings and desserts. Bar prices are very good. There is a microwave for those who want to heat their food up .Always a good atmosphere in the restaurant ,the staff are very polite and hardworking and keep tables cleared between courses. All the staff throughout the hotel, bars and restaurant are very polite and helpful. An extra mention to Paula and Leticia on reception for helping my husband and myself out when we needed it. Absolutely nothing bad to say about Hotel Presidente. Can't wait to come back.

2026-02-22 via Tripadvisor
Y
Y587NKsuzanneh Couples
10
Absolutely brilliant
Pros:

Yes just got back from staying at the presidente hotel, what a fantastic hotel it is, everyone was so lovely and friendly, the food was fantastic , so much choice to chose from, everywhere was so clean, thank you to all who work there, your all amazing, hopefully we will be back in May 🥰🥰🥰

2026-02-22 via Tripadvisor
J
jennifertG8202UP Family
10
Two sisters who love benidorm!
Pros:

Mu sister & I enjoyed our stay. The food was very good, wide selection, handy that can pay for drinks,as you go. Good too that going out to swimming pool you need your card to access it so need to be staying at the hotel. Only downsides, our room wasn't cleaned the day before we went home but they did replenish the towels after we asked at reception. I would have liked better size cups for tea in bedroom ie mugs. I didn't notice any blankets we had a light sheet thankfully we had a hot water bottle for that night. We learnt as we been caught out before! I think in the summer the pool area would be very cramped but was perfect for our stay and there was no mad rush for sun beds. The entertainment sounded good but we don't bothe overall my sister & I enjoyed our stay, weather was brillant for February, the best we have had in years

2026-02-22 via Tripadvisor
E
Eguinss Couples
10
Brilliant hotel
Pros:

Brilliant, lovely place and excellent food.
Alberto on the desk is very helpful and friendly.heated pool as well

2026-02-18 via Tripadvisor
C
C755GClucyh Couples
10
Brilliant stay
Pros:

This was our third stay at the Presidente and did not disappoint. Rooms lovely and cleaned every day, hotel spotless and food is great with plenty of choice. 10/10 will definitely return.

2026-02-17 via Tripadvisor
J
junewD5941RF Friends getaway
10
Best holiday/hotel ever
Pros:

Great location central for all entertainment. Lovely hotel and staff. Great food I will have no hesitation to stay there again

2026-02-16 via Tripadvisor
Y
Y715QOpaulw Friends getaway Newcastle upon Tyne, Tyne and Wear, England
10
BETTER THAN ANY 5 STAR HOTEL
Pros:

Great hotel, best in Benidorm I have ever staryed in.
Arrived late in the evening, was greeted by Alberto - he was absolutely amazing, most welcome I have ever felt at a hotel, because we had missed dinner a bag of complementary food was provided.
(He made holiday amazing, so friendly and welcoming).

Room was modern, clean and overlooking the pool, came with hot drinks and mini fridge also.

Best thing for me was hotel food, British Bacon served in hotel. In 20 years of staying in benidorm I have never seen this.
Indian night was amazing, but for me the Chicken Curry was the best I have ever had, even better than you would get at Chinese.

Would reccomend to all.

2026-02-13 via Tripadvisor
R
rosq897 Family
10
Presidente Hotel, Benidorm
Pros:

This hotel was ideally situated for myself and husband. Lovely atmosphere, nice room and very clean, good value for money, all staff very nice and helpful. The reception was helpful in all aspects, particularly on arrival as we had a mechanical problem with the room safe, but they arranged for a maintenance person to rectify within
15 minutes. Could not fault the food with plenty of choice. We will definitely be staying at this hotel again.

2026-02-13 via Tripadvisor
2
229chrisu Couples
8
Charged for IceRip off
Pros:

Really good hotel ,however just a couple of issues that I thought wasn’t very good considering you are in a 4star hotel . I was absolutely gobsmacked when charged 1.40 for a glass of ice ,we have stayed in many hotels even in Dubai and never had to pay for a glass of ice before,complete rip off. Also the bar tenders were not very helpful when asked for diet lemonade and coke just said they didn’t sell it ,not helpful at all. Little items I know ,however the hotel is in a great location and really good.The restaurant is great ,good choice of food just lack of communication on how to get a drink in the restaurant no waiter service for the drinks

2026-02-11 via Tripadvisor
A
anthonysN3233BB Couples
10
FANTASTIC 5 NIGHT STAY
Pros:

Arrived 3rd February for 5 nights and check in was quick and easy. 20 euro for safe for the 5 nights which we thought was OK.
Room was of a very high standard and very clean. Towels changed every day and cleaner was very friendly.
We did half board and the food at breakfast and evening was beautiful. So much choice of food and the restaurant was kept immaculately clean.
The pool area is huge and also kept clean.
We would definitely use this hotel again 100%.
Well done to all the staff at the Presidente our stay was perfect.

2026-02-10 via Tripadvisor
L
lorrainewP1482HI Couples
6
Not Chrismassy
Pros:

Hotel Presidente visited Christmas for 5 days Hotel was as reviews said staff and hotel good we were there for Christmas gala the food okay but not a lover of rolled Turkey
the same day went for the evening meal everything was back to a normal day it did not feel like Christmas no atmosphere. The club Phillpinos 10 was the biggest let down
the entertainment was just awful and it was still full if you did want to watch the show you had to get there early so others must have liked it definitely not for us can't expect much when its free.

2026-02-05 via Tripadvisor
T
TriciaD727 Family Dumbarton, West Dunbartonshire, Loch Lomond and The Trossachs National Park, Scotland
10
Great Hotel
Pros:

This is our 8th time visiting this hotel and it's one of the best and safest hotel I've been too x
All the staff are amazing,
We requested a small favour from the manager and he came through 100%.
We are back again next January with our friends who managed to get a wee visit to the hotel while we were staying there.

2026-02-03 via Tripadvisor
I
I7381JMmargaretm Couples
10
Fantastic time at Presidente hotel
Pros:

The Hotel was one of the best ones we have been to. The welcome we received was fantastic, very quick and easy. The rooms was immaculate. We had a street view which we loved. The food was first class. The entertainment was great. We enjoyed it so much we are going back in July.

2026-02-02 via Tripadvisor
4
468patriciap Couples
10
Fabulous Presidente Benidorm
Pros:

Fabulous hotel,hard working friendly staff, exceptionally clean,fresh towels every day, quality food plenty of variety, great entertainment in two function rooms, perfect! Highly recommended,will be staying there again when we can...
Thank you to all the lovely staff!

2026-02-02 via Tripadvisor
P
patriciasW6050FF Couples
10
Top hotel in Benidorm
Pros:

I would recommend this hotel to anyone looking for a decent hotel in Benidorm, it is in a great location short walk to the beach and handy for all bars and entertainment nearby. Lovely heated outdoor pool. Nice food, excellent staff.Great acts 7 nights per week 7pm till late.Rooms are very comfortable too, tv, great shower, nicely decorated, room service every day, wheelchair access and disabled rooms also.

2026-02-01 via Tripadvisor
G
Guide36817313286 Friends getaway
10
Just first time being there and will come again
Pros:

Very excellent hotel 5* all the way made me welcome when I walked through the door and the location was good food was good the rooms are excellent all the way and the cleaner was brilliant and would stay again

2026-01-25 via Tripadvisor
W
Welshsaxon Couples Tamworth, Staffordshire, England
8
Great Hotel & We Will Return
Pros:

Great hotel, excellent food, staff and rooms, and we’d happily return

We’ve just returned from a stay at the Presidente Hotel in Benidorm and overall had a really enjoyable experience.

The food was excellent, with plenty of choice and good quality at every meal. The rooms were modern, clean and comfortable, and housekeeping did a great job throughout our stay.

What really stood out, though, was the staff friendly, helpful and always professional, which made a big difference.

A nice bonus is the discounts at bars associated with the hotel chain, including Morgan’s Tavern and the Western Saloon, which we used a few times and really appreciated.

There are a couple of small negatives. The safe costs €4 per day, which feels unnecessary in a hotel of this standard. Also, although tea and coffee are supplied in the room, there’s a €5 per week charge to use them, which seemed a bit petty.

That said, these are minor points and didn’t spoil our stay. Overall, the Presidente is a great hotel in a good location, and we would definitely go back.

2026-01-25 via Tripadvisor
B
Brenda055 Couples Selby, Selby District, North Yorkshire, England
10
5* visit again
Pros:

Having stayed at the Presidente 5 times before, its the first time we've stayed over christmas and the new year. What an absolutely amazing experience.
All the staff are to be congratulated, with a special thank you to Nelson on reception, who went above and beyond on christmas day for us. Dani and Antonio in the restaurant are brilliant.
The gala dinner and the whole day was amazing but new year's eve was exceptional. The food was out of this world with more choice than you could possibly eat. The entertainment in the Phillipines 10 was the icing on the cake, with a free bar all night.
Overall we love this hotel it has everything. Great staff, good food and very clean. We have already booked again for April and the new year. I cant praise it enough. Thank you to all involved in our 2 week stay. See you in April

2026-01-03 via Tripadvisor
P
PAJA1980 Friends getaway Urmston, Trafford, Greater Manchester, England
10
Hotel Presidente saved my holiday!!!
Pros:

⭐️⭐️⭐️⭐️⭐️ Outstanding Hotel – Saved My Holiday!

After spending five days at Gold Arcos with no hot water, my holiday was quickly turning into a nightmare. Moving to Hotel Presidente was the best decision I could have made — they completely salvaged my trip.

I’ve stayed at the Presidente several times before and they never disappoint. The staff are absolutely amazing, the food is fantastic, and the hotel itself is top-class. From the moment I arrived, I felt looked after.

I stayed over New Year’s and everything was planned to perfection — I honestly couldn’t have asked for more. Even when I returned to the hotel after midnight, security shook my hand and wished me a Happy New Year, which really summed up the warmth and care shown by everyone there.

Everything about this hotel is next level. Thank you to every single member of staff for turning what was a holiday from hell into a genuinely memorable experience. I’ve already booked to stay for a full week next New Year — that says it all!

2026-01-02 via Tripadvisor