Hilton Garden Inn Ft Worth Alliance Airport

Hotels
Hilton Garden Inn
9 (222 reviews)
2600 Westport Parkway , Roanoke , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable rates
Clean rooms
Cons:
Dirty hot tub
Issues with room cleanliness
Maintenance problems

Categories

Cleanliness
7.88
Multiple reviews mentioned issues with room cleanliness, including a dirty room and a dirty hot tub.
Service
9.99
Several reviews praised the staff, particularly Candice, for excellent service.
Location
9.89
Standard quality for this hotel tier.
Room Quality
8.34
Room described as rundown with multiple maintenance issues.
Amenities
8.87
Pool and hot tub were not clean, affecting the amenities experience.
Value for Money
9.33
Affordable rates and overall positive value perception with some negatives.
Food and Beverage
8.38
One negative experience with dining options, but praised Candice's service at the bar.
Overall Experience
9.35
Generally a pleasant stay highlighted by great service, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:29

Property Description

Convenient Location and Amenities

Located adjacent to Fort Worth Alliance Airport, the Hilton Garden Inn Ft Worth Alliance Airport offers a seamless travel experience with an on-site restaurant, outdoor pool, and 24-hour convenience store.

Comfortable Accommodations

Each guest room is equipped with free Wi-Fi, a microwave, fridge, and coffee maker. The warm and traditionally styled rooms also feature a small seating area with a flat-screen TV for your relaxation.

Dining and Business Facilities

Indulge in American cuisine at The Great American Grill, open for breakfast, lunch, and dinner. Take advantage of the business center, fitness room, large meeting rooms, and catering services for a productive stay.

Book your stay now at Hilton Garden Inn Ft Worth Alliance Airport for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 222 reviews
Cleanliness: 7.88
Service: 9.99
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.35
T
Thays couple us
7
2026-03-22 via Nuitee
L
Lisa couple us
7
My stay was pleasant, but not excellent.
Pros:

It was a very clean hotel.

Cons:

I didn’t like the fact that they didn’t give you clean towels and coffee after the first night. You had to go to front desk and ask for them. You also had to pay $15 for breakfast.

2026-03-03 via Nuitee
T
Tracey solo_traveller us
10
2026-02-10 via Nuitee
J
JENNIFER couple us
10
2026-01-30 via Nuitee
H
Henderson solo_traveller us
7
Cons:

The shower leaked badly, staff seemed to know there was an issue already but still put me in that room. I later had a super nice reception lady who helped me move rooms.

2025-12-03 via Nuitee
L
Linda couple us
8
Pleasant
Pros:

It was clean and quiet. The staff were pleasant.

Cons:

The bath tub was way slippery. We were in a disability access room. My husband and I both slipped in the bathtub. He almost fell.

2025-11-15 via Nuitee
B
Bryan
10
Pros:

The staff was amazing. Bella working check-in on Saturday and the lady at the breakfast area on Sunday morning (I wish I’d have gotten her name) were extremely welcoming, friendly, and accommodating. They deserve a raise! My wife and I travel frequently and these ladies far exceeded our experiences from other places we’ve stayed.

2025-10-12 via Nuitee
R
Raymond family_with_children
10
Pros:

Great stay

2025-10-12 via Nuitee
1
132chelsear Family
2
Bad service
Pros:

We ordered a pizza for our kids after a long swim meet and planned to eat at the tables in the lobby instead of in our room. The woman at the bar said because it was technically a (empty at 6pm) restaurant, we couldn’t eat at the table and had to sit two feet over on a couch/ottoman. It’s a Hilton’s Garden Inn, not a Ritz.

2025-10-04 via Tripadvisor
J
Janet partner
10
Pros:

Didn’t have a pet or use bar

2025-09-26 via Nuitee
D
Daniel
6
Pros:

I liked the size of the suite and the suite set up. I didn’t like the room looked rundown. The curtains were stained, one of the beds was noisy, the bathroom looked wrecked broken glass on the art work the wall was cracking, the ceiling of the room looked like there was a leak in the room above. The property outside looked groomed except for the pool didn’t look clean a bunch of collected leaves.

2025-09-14 via Nuitee
J
Jennifer partner
4
Pros:

The staff up front were very friendly. The pool was covered in dirt and leaves. I went to use the hot tub and it too was covered in sand and leaves. Very disappointing. I chose this hotel b/c it had a hot tub…so I was bummed when we couldn’t get in. Beds slept ok. Bathrooms could use to be updated and the toilet could use to have been a little cleaner. Overall…would not recommend or stay here myself.

2025-09-02 via Nuitee
S
Steven
4
Pros:

The room that I was in was not clean. Also no one turn the room too

2025-08-12 via Nuitee
T
Tony
10
Pros:

affordable rates , convenient , clean , customer service excellent , staff are friendly . i would stay there again and highly recommended .

2025-08-12 via Nuitee
J
Joan
10
Candace is EVERYTHING!! THANK YOU
Pros:

We had a wonderful stay at the Hilton everything from check-in to check-out was smooth and professional. The rooms were clean, comfortable, and just what we needed to unwind.

But the real highlight? Candace, our bartender! Her energy, warmth, and incredible service made our evenings unforgettable. She mixes a mean cocktail, remembers your drink, and serves it up with great conversation and a smile.

Candace, you’re a gem! Thank you for going above and beyond you made our trip that much better.

2025-07-28 via Nuitee
D
davidclaycock Business Lexington, North Carolina
10
Candice was amazing.
Pros:

I made w trip to the bar/restaurant and met Candice. She was very welcoming and witty. I had a great experience and wonderful conversation with her. She is the reason I will return to this hotel for all of my stays in the area.

2025-07-17 via Tripadvisor
D
David
8
Pros:

I did not request room clean service or had interaction with the hotel staff.

2025-06-24 via Nuitee
A
ANA C family
10
Pros:

Excellent customer service, clean facilities and a good equipment in the gym not just the treadmill and the bike as many others hotels.

2025-06-23 via Nuitee
B
Brenda
10
Pros:

Friendly staff & boys loved the pool.

2025-06-20 via Nuitee
3
391kathlenes Couples
10
Extra special anniversary dinner
Pros:

Candice provided individualized service with humor and excellence and made our 51st anniversary very special. The cook Courtney made a special salad for both of us and added extra ingredients per our request. They gave us reason to really want to come back. Thank you.

2025-06-14 via Tripadvisor