Ruby Saigon Hotel - Ben Thanh

Hotels
7.2 (219 reviews)
269 Lê Thánh Tôn , Ho Chi Minh City , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
5.69
Several reviews noted issues with cleanliness, such as not feeling clean and dirty bathrooms.
Service
7.66
Service was rated positively overall, but included a mention of rude staff.
Location
9.2
Strongly positive feedback on the hotel's location being central and convenient.
Room Quality
6.15
Mixed reviews on room quality, with comments on age and small size.
Amenities
6.68
Amenities were not highlighted positively, with mentions of facilities not meeting expectations.
Value for Money
7.14
Some reviews felt the value was acceptable, but expressed concerns about overpricing.
Food and Beverage
7.39
Food options nearby were mentioned as a positive, though no hotel food service was provided.
Overall Experience
7.66
Overall experience varied; positive aspects noted but several issues were also reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Convenient Location
Located just a 2-minute walk from Ben Thanh Market, Ruby Saigon Hotel - Ben Thanh is nestled in downtown Ho Chi Minh City, making it the perfect base for exploring the vibrant city.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with a flat-screen TV, minibar, safety deposit box, hairdryer, and slippers. Stay connected with free Wi-Fi and take advantage of the convenience of on-site parking.

Exceptional Services
Indulge in massage services at the 24-hour front desk, and let the tour desk assist with travel and sightseeing arrangements. Plus, savor a variety of dishes at the Saigon Sparkle restaurant for a delightful dining experience.

Experience the best of hospitality at Ruby Saigon Hotel - Ben Thanh.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 219 reviews
Cleanliness: 5.69
Service: 7.66
Location: 9.2
Room Quality: 6.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 7.39
Overall Experience: 7.66
J
Jo • solo_traveller • fr
7
2026-05-15 • via Nuitee
H
Hiếu • couple • vn
10
Pros:

Rất thích cách phục vụ ở đây anh chị Lễ Tân rất và dễ thương ạ mừ đỉm cho anh chị luôn

2026-05-13 • via Nuitee
D
Daniel • solo_traveller • au
7
Pros:

Location good, friendly staff that assisted us on short notice.

Cons:

Facilities old, some things broken

2026-05-04 • via Nuitee
C
Christopher • solo_traveller • se
7
2026-04-24 • via Nuitee
H
Hạnh • couple • vn
5
Pros:

Tạm ổn

2026-04-23 • via Nuitee
O
Oanh • couple • vn
10
2026-04-23 • via Nuitee
N
nghia • solo_traveller • vn
4
2026-04-21 • via Nuitee
N
Nguyen • extended_group • vn
8
2026-04-15 • via Nuitee
M
Madison • couple • au
10
2026-04-13 • via Nuitee
M
Minh Tuyen Nguyen • solo_traveller • us
7
I will a grade of C-. for this room.
Pros:

It is closed to Ben Thanh Market and shopping area .

Cons:

Toilet shower does not work properly.

2026-04-06 • via Nuitee
H
Huy • couple • vn
10
2026-04-03 • via Nuitee
D
Daniel • family_with_children • us
10
One of the best hotels within a six block radius, I will be staying here again.
Pros:

It’s right down the street from the Ben Thanh market and some of my favorite dining spots. It has a very modern feel to it, which I enjoyed the most, compared to its competitors. You can tell it’s newly renovated and a lot of thought put into its design. I enjoyed the bench by the window along with the desk in the room and the way the blinds allow light to come in and be able to enjoy Ho Chi Minh city from the comfort of my room, almost as if I lived there. The staff compared to other hotels I’ve stayed in nearby, excelled in welcoming and assisting us with settling in.

Cons:

As common as it is in most hotels in Ho Chi Minh City, the stairs leading up to the hotel can be a bit of a nuisance, but thankfully there is staff willing to help bring your stuff in. For me it’s always a selling point especially after a long travels.

2026-04-02 • via Nuitee
N
Nhi • couple • vn
10
Hài lòng
2026-03-31 • via Nuitee
N
Nhi • couple • vn
10
Hài lòng
2026-03-31 • via Nuitee
Y
Yen Hung • couple • vn
9
Pros:

位置方便員工態度非常熱情

2026-03-31 • via Nuitee
M
Mauro • solo_traveller • it
8
Pros:

Location
Bedroom size
Staff very friendly

Cons:

Nothing so far

2026-03-31 • via Nuitee
A
Anita • couple • hu
7
2026-03-30 • via Nuitee
N
Nga • solo_traveller • vn
4
2026-03-29 • via Nuitee
J
Joanne • solo_traveller • us
10
2026-03-25 • via Nuitee
C
Cathy • family_with_children • ph
9
very commendable. the place is simple yet very clean and very accessible to everything
Pros:

I loved the location. Near the market, near coffee shops and restaurants

Cons:

all is ok. would book again if there will be future trips

2026-03-21 • via Nuitee