Burleigh Surf Apartments

Hotels
8.3 (637 reviews)
238 The Esplanade , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Dated interiors

Categories

Cleanliness
7.3
Several reviews mentioned cleanliness issues, including mould and dust buildup.
Service
8.8
Staff were described as friendly and accommodating, with some mentions of poor management response.
Location
9.3
Multiple reviews praised the excellent location near the beach and shops.
Room Quality
8.3
Overall spacious and well-equipped, but some rooms felt dated and had maintenance issues.
Amenities
8.3
Good facilities mentioned including pool and large rooms, but some guest expectations were unmet.
Value for Money
8.3
Value perceived as decent for the price, but lacking in some essentials.
Food and Beverage
7.3
No direct mentions of food services; standard quality expected for this hotel tier.
Overall Experience
8.8
Guests had a generally positive experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Amenities

Boasting an indoor heated pool, a spa pool, and a tennis court, Burleigh Surf Beachfront Apartments offer the perfect blend of relaxation and recreation. Guests can unwind in the steam room, stay active in the fitness centre, or enjoy some friendly competition in the games room.

Scenic Views and Convenience

Each apartment features a spa bath and a large balcony with stunning ocean views, providing a picturesque backdrop for your stay. With air-conditioned living areas, fully equipped kitchens, and a starter pack of essentials, comfort and convenience are guaranteed.

Prime Location

Situated opposite the patrolled North Burleigh Beach, the complex is surrounded by landscaped gardens and offers easy access to popular attractions like Wet n Wild and Seaworld. Book your stay at Burleigh Surf Apartments Gold Coast for a memorable beachfront experience.

Important information:

Please note that for same day bookings, guests must arrive during office hours. For more information, please contact the property using the contact details found on the booking confirmation.

Please note that there is a 2.2% charge when you pay with a a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 15 years old stay for AUD 30 per person per night when using an existing bed.
    People 3 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.3
Based on 637 reviews
Cleanliness: 7.3
Service: 8.8
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 8.8
P
Paul • family_with_children • au
6
It was ok
Pros:

Unit was large and spacious and nice views of the beach

Cons:

Location and no air-conditioning in the rooms so had to leave door open to let wind in very bright in morning not very comfortable

2026-02-14 • via Nuitee
S
Sthapit • extended_group • au
7
Pros:

It was clean and everything was provided.

Cons:

Was expecting a beach view but unfortunately we were given first floor so all we could see was trees and road.

2026-02-11 • via Nuitee
E
Elizabeth • extended_group • au
8
2026-02-08 • via Nuitee
P
Paul • couple • au
10
2026-01-31 • via Nuitee
J
Josh • family_with_children • au
8
2026-01-29 • via Nuitee
S
Scott • family_with_children • au
8
2026-01-29 • via Nuitee
J
jeremy • family_with_children • au
9
Pros:

Great location, indoor pool and steam room are great. Always an option for a swim with young kids no matter the weather

2026-01-28 • via Nuitee
C
Claire • family_with_children • au
9
We’ve stayed in the area many times but the panoramic views of Burleigh Surf are by far the best! Location makes beach v
Pros:

The expansive panoramic views were sensational! (We stayed on level 23 - staying from level 16 & up, above the tree line, is highly recommended). We also loved how big the apartment was, compared to many others we’ve stayed at. Will definitely return.

Cons:

Whilst we didn’t mind our older-style apartment, suggest owners could invest in some TLC. In the 2nd bedroom, our girls needed to use the pedestal fan & ceiling fan, as latter didn’t reach a fast speed. For a short stay, suggest provision of basic supplies for the full stay, e.g. more than 1 d/w sachet, 1 hand d/w sachet, etc. And a cleaning spray. If we stayed a week, we’d totally accept that guests supplying their own.

2026-01-27 • via Nuitee
M
Michael • family_with_children • au
9
2026-01-26 • via Nuitee
L
Leanne • extended_group • au
10
2026-01-25 • via Nuitee
J
Jae • family_with_children • nz
10
Great place to stay
Pros:

Clea, tidy and close to everything

2026-01-23 • via Nuitee
S
Scott • family_with_children • au
8
2026-01-22 • via Nuitee
G
Gabriella • family_with_children • au
9
Pros:

Loved the indoor pool and spa! The apartment was also really lovely!

2026-01-20 • via Nuitee
M
Malika • family_with_children • au
6
Good location but I would not stay in this unit again
Pros:

Location was great. Facilities at the complex were good

Cons:

Apartment we stayed is in need of an upgrade! Carpet throughout the unit looked old and had stains. Blankets did not look clean. Bathroom was very old, with taps that didn’t work properly . Ended up with lots of insect bites during a 3 night stay

2026-01-20 • via Nuitee
S
sam • family_with_children • au
6
Pros:

Great location, very practical for the family. Loved lots of appliances and cutlery. Layout was lovely to overlook the water and close to facilities

Cons:

Needs better drainage, toilet wouldn’t flush everything with one flush, when showering the water hovered in there staking a long time to drain. Stayed 3 nights and only had one garbage bags, 1 dishwasher and washing detergent, expecting all dishes to be clean or in dishwasher as leaving. Recommended providing 1 of each per night staying. Hadn’t had a deep clean in a while with sand near and under Loungeroom rugs etc.

2026-01-20 • via Nuitee
L
LUISITO • family_with_children • au
8
2026-01-19 • via Nuitee
C
Catherine • extended_group • au
7
Pros:

We liked the location of the property we loved the
Indoor pool.

Cons:

How we booked a two bedroom Executive apartment with a Double and two singles beds to arrive and only have two double beds for four adults.
We were told to use the couch as the Receptionist said they were booked out , we had booked nine months ago so we could get what we wanted and paid for. We did not want anyone sleeping on the couch as it would be inconvenient for the rest of the family, our room was changed but this had an impact on another family member as we got there room they needed for mobility access better shower access with a walker they also had booked Nine months ago.
I cannot understand why we didn’t get what we had booked for in the first place then there would have never been a problem.

2026-01-19 • via Nuitee
M
Melissa • family_with_children • au
5
Seen better days
Pros:

Location

Cons:

The room we had 8A was in need of lots of repairs- bathroom walls rotten and mouldy. Walls dirty, large stains in the carpet in every room. This apartment is in much need of repair and renovations. Cleanliness was lacking.
We have stayed here 5 times over the last ten years this is the worse apartment we have ever had.

2026-01-19 • via Nuitee
J
Jacey • family_with_children • au
7
Premium location, good facilities, average apartment.
Pros:

The apartment was spacious. The location was great. Walking distance to supermarket, chemist,coffee shops and North Burleigh Surf Club. The indoor and outdoor pool was great with an outdoor shower for washing off coming in from the beach. Nice steam room.
The kitchen had all the crockery, cups and cutlery we needed (except for an egg flip). Beds were comfortable with clean bedding and bath towels.
Loved having the balcony that looked over at the beach (the view from third floor was still good).

Cons:

It was very dated. Furnishings tired and old. Black mould stains in showers - they were clean just stained.
There were no toiletries provided. Only a single dishwashing detergent sachet and bin bag - you need to bring your own (we did ask for more and were told ‘not serviced apartments’).
Need to be really careful with keys - cost $250 to replace if lost.
No towels provided for pool.

2026-01-18 • via Nuitee
F
Filomena • family_with_children • au
7
We had a great time. Love the pools and spa. Plenty of books to read,
Pros:

The position is great

Cons:

Everything was great. I would have liked to see a few more cooking utensils, as I like to cook my own meals.

2026-01-17 • via Nuitee