Hotel Jakaranda Istanbul

Need lots of maintenance. The sink standing on temporary piece of wood haha and bed is not clean

If you're into clubbing then the clubs are right outside your doorstep. It's a really noisy area especially during the weekend. The staff were really accommodating and the room was really nice. But the AC wasn't the best. The room is really spacious as well which is a plus. It's really close to Taksim Square and Galata Tower. Though because of the proximity to the clubs I had a couple that was fighting right across my room at 11 pm. But that could just be an isolated incident.

Alles was nötig ist war vorhanden. Tolle Gastgeber. Sehr nette und hilfsbereite Mitarbeiter

Hay lugares cerca para comer, tiene paradas de autobuses cerca, opciones para comprar y el area es bulliciosa pero segura. La habitación limpia y el personal agradable y educada.

Está situado cerca de Plaza Taksim y tiene cerca parada de autobuses, está ubicado en un callejón junto a otros hoteles, hay tránsito y se percibe seguro. Corresponde el precio con la calidad, tiene AC, un frigobar y la limpieza estuvo bien y el personal muy amable. Recomendado.

The receptionist abused his position and acted unprofessionally and rooms are smaller than you thought and one more last thing. Knowing this, be cautious when making a reservation at this hotel.
We arrived at the hotel on 01.08.2023 for a stay until 02.08.202. The receptionist asked for our identification, and I provided my passport. My girlfriend, on the other hand, forgot her ID and wanted to show a photo of her ID, but the receptionist refused and insisted on the original ID. As I personally worked as a receptionist, I am aware of this procedure. The receptionist can request the guest’s ID or passport, and if the person doesn’t have it physically, they can at least show a photo of the ID or passport on their phone to proceed with the check-in. The main purpose of requesting the ID or passport is to report to the police system that this person is staying at the hotel. Therefore, there is no need to show the original document; showing a photo of the document should be sufficient.

Despite knowing this, the receptionist deliberately gave us a hard time and said, “If you don’t have your ID, go to the police.” I told him that showing a photo of the ID should be enough, and asked why he wouldn’t let us check in. He replied that he couldn’t be sure if the person staying is the same person in the photo and brought up a previous incident where someone used a different ID to stay at the hotel. In response, I gave him an Istanbul card with a passport-sized photo, name, surname, and ID number, which only the cardholder can carry, but the receptionist still insisted on the real ID.

I told him that he doesn’t have the right to do so, and we can enter by showing our ID, any document with our ID number, or a photo of our ID, and I even confirmed this information by showing him evidence from Google. I also mentioned that if he thinks we are not the owners of that card, he can call the police, and he won’t be held responsible, but we would be. However, the receptionist rejected this and stubbornly insisted on the real ID.

According to the law, we are only required to show our real ID to the state law enforcement or at official places such as embassies, airports, hospitals, police stations, etc. In hotels like this, we can present a photo of the ID or any document that reveals our identity is enough for check in. Despite mentioning all these facts, he refused.

From this, we can understand that the receptionist, instead of wanting to handle the issue reasonably and with a problem-solving approach, deliberately and knowingly puts the guests in even more difficult situations, showing a lack of solution-oriented mindset.

One of the worst hotels i have stayed in. Rooms were dirty and disgusting. Front desk wouldn’t not accept calls when I tried to get a a late check-in before I arrived.

Their website says they offer airport transfers which was important because I arrived late at night. They would not.

Friends stayed around the corner, at much better hotel. There are plenty of options so do not stay here.

Photos show carpets, over several days that were dirty and not cleaned. There was also someone elses slippers under the bed. Shower tray had not been cleaned.

Small but welcoming hotel. Clean and spacious rooms with plenty storeage, fridge complimentary tea/coffee and bathing products.
Perfect location for all the tourist attractions (located just off istiklal street) and shopping. Bars and restaurants very close.

Staff friendly and very welcoming, nothing too much trouble. Would definitely return.

Was mir nicht gefallen hat war dass wir für eine Nacht zahlen mussten in der wir nicht mal im Hotel übernachten konnten/durften und sowie die Reinigung des Zimmer. Gut war dafür nur die Lage

Gute Lage aber ein wenig laut.
Preis-Leistungsverhältnis Ok

Good location and good stuff

This is a small hotel, but the room was good. Friendly owner.
I wish they had supplied the room with coffee and tea, but they had water in the fridge so that was good too. They didn't change our towels (but maybe if we asked they would).
It is near Istiklal Street which was great and had a market and alcohol shop next to it.

Wurde nie sauber gemacht, in der Früh rinnt kein warmes Wasser zum duschen.

Zimmertüre öffnet sich auch ohne Schlüsselkarte duch festes dagegendrücken.

Gut

Very good location
Good service

Bad hotel in a bad neighbourhood. There was even no water in the room.

One of the worst hotels I have ever been to my whole life. This place is very dirty in a very shady area that is full of prostitute and thieves. A minute before arriving to the hotel my phone was STOLEN , so we did not check-in because it was not secure and safe to stay AT ALL. We booked in another hotel, but when we asked them to refund us the money, they refused and said it is a lot of money to return and they won’t give it back ( clearly they don’t care about their guests, only their money ) so I have lost over $ 1000. All these good reviews and pictures that you see are all fake so DO NOT BELIVE IT. If you really care about your family and belongings DO NOT book in this hotel and advice your loved ones to stay away.

One of the worst hotels I have ever been to my whole life. This place is very dirty in a very shady area that is full of prost itute and thieves. A minute before arriving to the hotel my phone was STOLEN , so we did not check-in because it was not secure and safe to stay AT ALL. We booked in another hotel, but when we asked them to refund us the money, they refused and said it is a lot of money to return and they won’t give it back ( clearly, they don’t care about their guest ) so I have lost over $ 1000. All these good reviews and pictures that you see are all fake so DO NOT BELIVE IT. If you really care about your family and belongings DO NOT book in this hotel. Advised all your loved ones to stay away

Lamentable. La habitación que me asignaron no reúne las condiciones como para valorarla en 60€. Estuve dos noches y no me arreglaron la habitación de una noche a otra. Solicité, además, una manta extra porque la que venía en la cama era muy fina y no hicieron caso a la petición.

the property is in a good location and staff was really helpful