Heroesbunkz

Hotels
7.3 (195 reviews)
71 Grainger Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Minimarket on site
ATM/cash machine on site
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.05
Several reviews mentioned cleanliness issues, including dust and stains.
Service
8.05
Good communication and easy check-in process noted in reviews.
Location
8.55
Cited as a major positive across multiple reviews.
Room Quality
7.05
Mixed feelings about room comfort and amenities.
Amenities
6.55
Limited amenities discussed, but some positives mentioned.
Value for Money
8.05
Good value for the location and purpose of stay.
Food and Beverage
7.05
No on-site food options, but local alternatives available.
Overall Experience
7.05
Overall a mixed experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:36

Property Description

Central Location in Newcastle:
Located in the heart of Newcastle's bustling nightlife, Heroes offers a prime spot in the city's major club and bar area. With Newcastle Rail Station a mere 5-minute walk away, convenience is at your doorstep.

Proximity to Entertainment and Shopping:
Within a short 5-minute stroll, guests can reach Eldon Square Shopping Centre, The Gate entertainment complex, and The O2 Academy. For those looking for a bit more excitement, The Metro Arena is just a 15-minute walk away, ensuring endless entertainment options.

Comfortable Private Rooms and Amenities:
Each private room at Heroes comes equipped with cozy bed linen and private shower rooms, providing a comfortable retreat. Additionally, guests can enjoy complimentary Wi-Fi access throughout their stay at Heroesbunkz.

Ready to experience the best of Newcastle? Book your stay at Heroes now!

Important information:

Guests should be aware that there may be noise in the property on weekends due to stag and hen parties and the property's city center location.

Please note that towels are not available at this hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 195 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.55
Room Quality: 7.05
Amenities: 6.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 7.05
M
Mette Aaskov • solo_traveller • dk
1
Forfærdelig kloak lugt
Pros:

Fin beliggenhed.

Cons:

Så snart man skyllede ud i toilettet, tændte for bruseren eller håndvasken, kom der en kraftig stank af kloak. Der var ingen vinduer på badeværelset, så det var umuligt at komme af med lugten. Det stank så forfærdeligt, at vi blev nødt til at sove med papir i næsen. Bruseren var enten iskold eller skoldende. Rengøringspersonale brasede ind på værelset imens vi klædte om, hvilket var meget ubehageligt. De var dog søde omkring det og undskyldte.
Intet personale til check ind eller ud.
Alt i alt forfærdeligt ophold. Vi er glade for, at det kun var en enkelt nat. Vil ikke anbefale andre at bo der.

2026-07-25 • via Nuitee
G
Gulfam • extended_group • gb
1
Not recommended
Pros:

Nothing

Cons:

Property itself, no obvious signs, no hot water, no air con or fan

2026-07-22 • via Nuitee
R
Richard • extended_group • gb
8
2026-07-21 • via Nuitee
N
Nitya • extended_group • gb
1
2026-07-14 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-07-08 • via Nuitee
U
Ulai • solo_traveller • gb
6
Pros:

Maybe the only thing is location, if you just want a bed and a shower and easy access for city center night out then probably cant complain with a little budget.

Cons:

Well,obviously I think we expected anyway that with the price we paid,.. its right in the city center for a 1 night out.. noisy, ours 2rooms showers not hot ,end up we get to swap 1 room... I dont think bed sheets not very clean ,a lot of hairs on ours beds sheets and duvets.

2026-07-06 • via Nuitee
M
Myles • extended_group • gb
10
Great location, great service and very clean.
2026-07-05 • via Nuitee
C
Campbell • extended_group • gb
7
Great location, helpful staff, did the job perfectly for what we needed.
Pros:

Location, easy to get into. Provided what we needed

Cons:

Some of the mattress were a bit unclean. Properly got very hot over night.

2026-07-02 • via Nuitee
F
Finnley • extended_group • gb
10
2026-06-26 • via Nuitee
M
Michelle • extended_group • gb
8
Helpful staff, felt safe, clean and adequate
Pros:

The staff were lovely and helpful, the Accomodation was clean and adequate. The location was perfect for coming and going to Waverley station although up a massive hill.

Cons:

The property was adequate and met all expectations.

The only issue was other guests not being courteous to others. Which in my opinion is not a negative but worth mentioning.

Perhaps better storage for baggage.

2026-06-14 • via Nuitee
S
Shaw • solo_traveller • gb
9
2026-06-07 • via Nuitee
J
James • couple • gb
10
Mint
Pros:

Comfy pillow

Cons:

A lot of stairs

2026-06-01 • via Nuitee
K
Kieran • extended_group • gb
8
2026-05-27 • via Nuitee
R
Robson • solo_traveller • gb
10
2026-05-25 • via Nuitee
M
martin • extended_group • gb
9
Pros:

Plain and simple

2026-05-24 • via Nuitee
C
Connor Thomas • extended_group • gb
5
Cheap but does the job
Pros:

Location

Cons:

No shower head. Only two plug sockets for 9 people.

2026-05-17 • via Nuitee
F
Finnley • extended_group • gb
10
Welcoming!
Pros:

Couldn’t ask for a better place, been using for more than a year consistently

Cons:

All good

2026-05-16 • via Nuitee
M
Matthew • extended_group • gb
9
2026-05-11 • via Nuitee
R
Roger • extended_group • gb
8
Budget hotel, but good value.
Pros:

Good location for the city, very basic, but clean and tidy.

Cons:

be quicker with the refund.

2026-05-11 • via Nuitee
A
Adam • extended_group • gb
8
Good value for money ideal for stag party
Pros:

Very comfortable beds great location

Cons:

No warm water in shower
Only 2 sockets for in each room so could only charge 2 phones at a time

2026-05-08 • via Nuitee