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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Ski storage
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Currency exchange
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Solarium
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Darts
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Heated pool
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Public Bath
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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Thermometers for guests provided by property
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Cooking class
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Supervised childcare/activities
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Ski storage
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Ski equipment rentals on site
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Ski lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Indoor/outdoor pool
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Covered parking
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Health or beauty spa nearby
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Horse riding nearby
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Ski lift privileges
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Snow sports gear
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Swimming nearby
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
The Carlton Hotel, established in 1913, stands elegantly overlooking Lake St. Moritz and the Engadine mountain valley. The spacious suites and rooms, starting at 35 m², boast panoramic views, lavish décor, and a butler service, ensuring a truly indulgent stay.
Culinary Excellence and Fine Dining
Indulge in a gastronomic journey at the renowned Da Vittorio-St.Moritz restaurant, helmed by the Michelin-starred Cerea brothers. Experience exquisite dishes while enjoying breathtaking views of the lake and mountains at the Lounge & Bar, complete with cozy fireplaces and a sun terrace.
Relaxation and Adventure
Unwind at the 3-floor spa offering massages and beauty treatments or explore the nearby St. Moritz Olympic ski runs and cross-country trails. With a 24-hour limousine service and shuttle to the Corviglia Cable Car Station, every convenience is at your fingertips.
Book your luxurious retreat at Carlton Hotel St. Moritz today and elevate your stay to unparalleled heights!
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Mar 22, 2026 until Thu, Dec 10, 2026
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 12 years old and over stay for CHF 350 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff , the rooms and the location
Our stay at the Carlton Hotel in St. Moritz was truly unforgettable. From the moment we arrived, we were impressed by the stunning location, luxurious atmosphere, and most of all, the incredible service. The staff were exceptionally friendly and attentive, always ready to assist with any request, ensuring that our every need was met with a smile.
Our room was spacious, elegantly designed, and offered breathtaking views of the Alps and Lake St. Moritz. The hotel’s facilities, including the spa and dining options, exceeded our expectations, providing a perfect balance of relaxation and indulgence.
The location is ideal, just a short distance from the town center and ski slopes, with convenient shuttle service available. Overall, the Carlton Hotel offers a perfect combination of luxury, comfort, and impeccable service. We can’t wait to return!
Anna Gentile & Carlo Brambilla
I had a great staying! The staff is very gentle and available, the rooms are big, the interior of the hotel is elegant and cozy and the lake view is just priceless. The best part of all was the spa, one of the best I’ve been to. Also 5 stars for the Grand Restaurant at the hotel!
The Carlton hotel is “Top of the World”
The staff are very professional, warm and kind,exceeded all expectations.
Everything is perfect: spectacular views, wonderful location, live music at the bar,, very good breakfast,tasty food at restaurants,impecable service, clean rooms with outstanding views, excelent spa, the attention to details… all absolutely amazing!
Beautiful stay and great customer service! We will be coming back thank you so much for a wonderful time.
During our stay, we found the majority of the staff to be exceptional in their service and friendliness. However, we did encounter a slight challenge with the concierge. Unlike the rest of the team, his demeanor felt a bit less welcoming, and we often had to work harder to extract information from him.
Typically, we expect concierges to be eager to share insights and provide helpful recommendations.
Overall, while our experience was largely positive, a more engaging approach from the concierge would have enhanced our stay even further.
First class in every regard. Our experience was above and beyond our expectations. Congratulations to the management and staff for making this property a world class destination. We were looking for a picture book winter experience and we found it in every regard
Carlton st.Moritz is special. Visiting for ski, relax and food. Every detail is at the finger tips for these activities.
A perfect stay, will be back, thanks to all staff and management. Keep doing exactly what you do, its perfect.
Stayed in twin junior suite, and its a perfect home when you are in st. moritz/the Alps.
Have stayed several times previously at the Carlton and prefer it to the kempinski and the more famous Badrutt’s palace hotel as it is a little more low-key with generous size rooms. The staff are genuinely friendly and helpful however, the food is not perhaps up to scratch for such a world class establishment.
Great property all the services
Nothing everything is well organized
Excellent location ! Class apart .
Must try the jacuzzi !
Trip Advisor was correct!
This one is the number one
hotel in St. Moritz.
The hotel met us at the train station with their limousine service which is included in the hotel services.
They gave us a room upgrade and the room and view of the lake were incredible. Everyone in the hotel knows your name and we were treated like royalty.
Michael the general manager and his lovely wife could not do enough for us!
Timon the front office manager kept a good eye on us throughout out stay
The breakfast was incredible and the staff could not do enough for us.
They also have a great concierge staff!
There are also two incredible restaurants in the hotel.
WE WILL RETURN
We stayed at the Carlton Hotel St. Moritz in February 2022 for 4 nights.
Located just over 2.5hours from Lake Lugano, this was yet another stay at the Carlton Hotel St. Moritz for our Family of 4. For absolutely breathtaking views of Lake St. Moritz, and a warm, private 'home-like' feel the Carlton ticks all the boxes.
We had a slight issue driving up to the property, due to the tyres of the car, and the team were able to resolve it, taking the worry immediately away from us, allowing us to resume our short break peacefully. Testament to their professionalism, and prioritising their guest's comfort.
There are several things that make the Carlton special (1) the stunning views, privacy and service, down to the mindful quotes that scroll on the TV (2) the food, from Michelin starred Da Vittorio where you will leave more than satiated; to the breakfast in the grand room with views of the Alps; to the home comforts in front of the fireplace at the Carlton Bar and (3) the indoor and outdoor pools which provide you with the utmost relaxation within the spa area.
As always, throughout the hotel, the main areas and the suite, seemed to be clean.
We would rate the Carlton Hotel St. Moritz a 8/10.
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
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