Sandman Signature Newcastle Hotel

Hotels
Sandman Hotel Group
8 (8618 reviews)
Gallowgate , Newcastle upon Tyne , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Maintenance issues
Overpriced for quality

Categories

Cleanliness
7
Some reviews mention uncleanliness and maintenance issues in rooms.
Service
9
Multiple reviews praise the friendly and helpful staff.
Location
9
Frequent mention of excellent location for city exploration and transport.
Room Quality
7.5
Some rooms were described as dated and in need of maintenance.
Amenities
8
General sentiment of decent amenities, though some issues noted.
Value for Money
7
Several reviews suggest high prices do not match room quality.
Food and Beverage
8
Mixed sentiment about breakfast quality and availability.
Overall Experience
8.5
Overall positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Luxurious Accommodation
The Sandman Signature Newcastle Hotel offers modern rooms with free Wi-Fi, large windows, and a flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in each room, with apartment-style kitchen facilities available in all suites.

Dining Experience
Indulge in a traditional evening grill menu and light lunches at the onsite Shark Club Gastro bar. With a sports bar and 24-hour room service, guests can savor a range of snacks and beverages at their convenience.

Prime Location
Located next to St James’ Park and a short walk from Eldon Square Shopping Centre, this hotel is in the heart of Newcastle city centre. With parking nearby and Newcastle Rail Station just a 10-minute walk away, the Sandman Signature Hotel offers both convenience and luxury.

Book now to experience the perfect blend of comfort and style at Sandman Signature Newcastle Hotel.

Important information:

Guests can park at nearby QPark on Stowell Street (Postcode NE1 4YB), Reception will validate your ticket before you leave and this will be charged at £17 per 24 hours.

Please note that the credit card used for making the booking must be presented upon arrival for all advanced purchase bookings.

Please note that extra bed/cots are available upon request only and must be confirmed by the property prior to arrival. Please use the Special Request Box when booking to arrange this.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a £0.01 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8
Based on 8618 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
C
Carolyn couple gb
9
2026-08-16 via Nuitee
B
Baileigh couple gb
10
2026-08-15 via Nuitee
E
Emma solo_traveller gb
8
Good stay for nigts out amd tempy holiday
Pros:

Over all expenses good. Amd room was in good condition

Cons:

The location of my room was unfortunately cloes to the bars and so noise was loud when trying to sleep.
Also shower was not great. It waa open shower so water went everywhere.

2026-08-15 via Nuitee
P
Paul couple gb
9
2026-08-15 via Nuitee
L
Lauren couple gb
4
Cons:

Very noisy

2026-08-14 via Nuitee
N
Nata solo_traveller ee
8
Pros:

Чисто , удобно

Cons:

Было шумно, пришлось закрыть окно, поэтому было душно.

2026-08-14 via Nuitee
M
Matthew solo_traveller gb
10
Pros:

Location amazing, staff all lovely, good food and good value.

2026-08-14 via Nuitee
B
Bose family_with_children gb
10
2026-08-14 via Nuitee
C
Christopher family_with_children gb
10
2026-08-14 via Nuitee
S
Stephen couple sa
8
My hotel of choice every time I return home
Pros:

Breakfast always great, staff on reception especially Lena were first class

Cons:

Emptying bin in room more often

2026-08-13 via Nuitee
E
Elizabeth couple gb
8
Hotel was lovely would come back
Pros:

Great location lovely staff

Cons:

Cleanliness wasn’t up to standard, shark club staff young girl in particular was on her phone whilst we were stood waiting for over 25 minutes to pay our bill ended up asking manager to assist

2026-08-13 via Nuitee
J
Johnstone family_with_children gb
9
2026-08-13 via Nuitee
K
Kyle couple au
10
Pros:

Convenient check in and tidy room

2026-08-12 via Nuitee
A
anna family_with_children gb
8
Hotel was fine
Pros:

Good location to see city

Cons:

Had a family room with bunk bed - top bunk very high and awkward to get out of.
Sliding glass doors were not secure in room were not great - didn’t feel the safest with children

2026-08-11 via Nuitee
R
Ralph solo_traveller gb
9
Pros:

Room was clean and had everything that we needed.

Cons:

No discount on parking as advertised even After following the receptionist's instructions

2026-08-11 via Nuitee
S
Sunny solo_traveller gb
8
2026-08-11 via Nuitee
D
Daniel extended_group gb
9
Pros:

The junior suite rooms were really comfortable and the conferencing facilities were exactly what we needed.

2026-08-11 via Nuitee
C
Coral extended_group gb
10
Staff were lovely and very helpful when we had issues with our uber. Room was very nice.
Pros:

Very clean & modern

Cons:

Bathroom door. I was staying with a male friend and was very anxious about him seeing through the sliding door

2026-08-11 via Nuitee
C
Carly couple gb
10
2026-08-10 via Nuitee
N
Nicola solo_traveller gb
9
Pros:

Room was lovely bed was so comfortable

2026-08-10 via Nuitee