Sandman Signature Newcastle Hotel

Hotels
•
Sandman Hotel Group
8 (7918 reviews)
Gallowgate , Newcastle upon Tyne , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Maintenance issues
Overpriced for quality

Categories

Cleanliness
7
Some reviews mention uncleanliness and maintenance issues in rooms.
Service
9
Multiple reviews praise the friendly and helpful staff.
Location
9
Frequent mention of excellent location for city exploration and transport.
Room Quality
7.5
Some rooms were described as dated and in need of maintenance.
Amenities
8
General sentiment of decent amenities, though some issues noted.
Value for Money
7
Several reviews suggest high prices do not match room quality.
Food and Beverage
8
Mixed sentiment about breakfast quality and availability.
Overall Experience
8.5
Overall positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Luxurious Accommodation
The Sandman Signature Newcastle Hotel offers modern rooms with free Wi-Fi, large windows, and a flat-screen TV. Enjoy the convenience of a microwave, refrigerator, and tea/coffee facilities in each room, with apartment-style kitchen facilities available in all suites.

Dining Experience
Indulge in a traditional evening grill menu and light lunches at the onsite Shark Club Gastro bar. With a sports bar and 24-hour room service, guests can savor a range of snacks and beverages at their convenience.

Prime Location
Located next to St James’ Park and a short walk from Eldon Square Shopping Centre, this hotel is in the heart of Newcastle city centre. With parking nearby and Newcastle Rail Station just a 10-minute walk away, the Sandman Signature Hotel offers both convenience and luxury.

Book now to experience the perfect blend of comfort and style at Sandman Signature Newcastle Hotel.

Important information:

Guests can park at nearby QPark on Stowell Street (Postcode NE1 4YB), Reception will validate your ticket before you leave and this will be charged at £17 per 24 hours.

Please note that the credit card used for making the booking must be presented upon arrival for all advanced purchase bookings.

Please note that extra bed/cots are available upon request only and must be confirmed by the property prior to arrival. Please use the Special Request Box when booking to arrange this.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for a £0.01 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for free when using an available extra bed.
    People 14 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 7918 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
R
Richard • couple • gb
6
Ok comfortable
Pros:

View from room

Cons:

Shower wasnt working great, leaking and cold.

2026-04-11 • via Nuitee
D
David • solo_traveller • gb
8
2026-04-11 • via Nuitee
• couple • gb
8
2026-04-10 • via Nuitee
J
James • extended_group • gb
10
Really enjoyed my stay and would definitely stay aga
Pros:

I never made breakfast but hotel was perfect location for where I had to go

Cons:

Nothing everything was perfect for me

2026-04-09 • via Nuitee
J
Janne • extended_group • dk
10
2026-04-09 • via Nuitee
B
Barry • family_with_children • gb
10
2026-04-09 • via Nuitee
W
Woolley • family_with_children • gb
10
Excellent gotel
Pros:

The room was lovely. View of St James park was fab. Great facilities in room including iron, kettle, fridge & microwave

Cons:

Breakfast was good, had great variety of continental & cooked items. Only negative was the black pudding. You could tell ut was cheap & frankly inedible but dont want that to take away from the rest of the great range on offer

2026-04-09 • via Nuitee
J
james • couple • gb
8
Pros:

The location was perfect.

2026-04-08 • via Nuitee
T
Tamara • family_with_children • gb
10
Staff are always so friendly and helpful
Pros:

Always enjoy our stays here having been coming back and fourth since October 2025

2026-04-08 • via Nuitee
A
Ashley • couple • gb
10
Pros:

Location

Cons:

Shower room wasn’t the best hard to use but everything else was fine. Noise from outside can be disturbing but it what you expect from city centre location opposite the stack

2026-04-07 • via Nuitee
A
Aravind Gurumurthi • family_with_children • gb
10
2026-04-07 • via Nuitee
H
Heather • family_with_children • gb
5
2026-04-07 • via Nuitee
J
Jary • family_with_children • gb
7
Nice stay just a shame about the shower
Pros:

Nice breakfast and lovely view of st james park

Cons:

Couldn't use shower as it was keep flooding the bathroom

2026-04-07 • via Nuitee
S
Stacey • extended_group • gb
4
Fab location - terrible for noise.
Pros:

Location - was close to city centre

Cons:

Noise from Stack across the road - noise from road all through the night. Heating in room not working. Breakfast was delicious but was expensive at £20.

2026-04-07 • via Nuitee
L
Liam • couple • gb
3
Poor. Room dirty, no towels provided and rude reception staff.
2026-04-07 • via Nuitee
S
Samantha • couple • gb
8
Welcoming? Professional and comfortable
Pros:

Well equipped kitchen, comfortable beds

Cons:

Bathroom door squeaky

2026-04-07 • via Nuitee
N
Nicola • couple • gb
8
2026-04-07 • via Nuitee
G
Grant • couple • gb
3
Don’t stay in a stadium view room unless you are in Newcastle for a party.
Pros:

Check out staff very friendly.
Shark club bar very nice.
Cleanliness was very good.
Close to city centre.
Discounted parking at Q-Park, a short walk from the hotel.

Cons:

DO NOT stay in a stadium view room if you plan to sleep before midnight, not everyone visiting Newcastle is there for a party. The stack across the road is so loud you feel like you are lying in a nightclub.
Reception phoned who informed me that noise would stop at midnight and asked “was that it”

The rooms don’t have curtains, and blinds don’t fully block out morning sun.

We would choose other hotels should we return to Newcastle.

2026-04-06 • via Nuitee
T
Tracy • couple • gb
9
2026-04-06 • via Nuitee
J
john • solo_traveller • gb
8
2026-04-06 • via Nuitee