ORIENTAL HOTEL UNIVERSAL CITY

Hotels
8.6 (4104 reviews)
Konohana-ku Shimaya 6-2-78 , Osaka , jp

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Excellent food and beverage options
Friendly and helpful staff
Cons:
Issues with check-in process
Some room quality concerns

Categories

Cleanliness
8.58
Facilities were clean and well-maintained, as noted in positive reviews.
Service
8.85
Staff were polite and responsive, providing good service. However, some issues with check-in negatively impacted the experience.
Location
9.09
Hotel's proximity to USJ was highly praised, making it very convenient for guests.
Room Quality
7.54
Some complaints about hard beds and the lack of dressers and closets.
Amenities
9.07
Amenities including free snacks and drinks were highly appreciated.
Value for Money
8.23
While some guests felt the prices were high, many felt they received good value for the included amenities.
Food and Beverage
8.98
Breakfast and snacks were frequently highlighted as excellent.
Overall Experience
8.45
Overall the experience was positive, but specific incidents led to some dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:16

Property Description

Luxurious Accommodations
Experience comfort and elegance at ORIENTAL HOTEL UNIVERSAL CITY. Our 4-star hotel offers air-conditioned rooms with modern amenities, including free WiFi and a coffee machine. Relax in style with a flat-screen TV and complimentary toiletries.

Convenient Location
Located in the vibrant Osaka Bay district, our hotel is just a stone's throw away from popular attractions like Universal Studios Japan and Tempozan Ferris Wheel. Explore the city with ease, knowing that Wiste Mall and Isoji Central Park are nearby.

Exceptional Service
Our dedicated staff is here to ensure your stay is memorable. From the 24-hour front desk assistance to the availability of private parking, we strive to cater to all your needs seamlessly.

Book your stay at ORIENTAL HOTEL UNIVERSAL CITY for a truly unforgettable experience in Osaka.

Important information:

Please note that children 4 to 6 years old need to pay additional 1000JPY per person for breakfast.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.6
Based on 4104 reviews
Cleanliness: 8.58
Service: 8.85
Location: 9.09
Room Quality: 7.54
Amenities: 9.07
Value for Money: 8.23
Food and Beverage: 8.98
Overall Experience: 8.45
S
Sergii • family_with_children • de
7
Nice hotel.
Pros:

Location

Cons:

Nothing to complain

2026-07-04 • via Nuitee
Y
Yumiri • family_with_children • fr
9
Pros:

La mise à disposition de boissons, glaces, pancakes et hot dogs en fin de journée. L'emplacement excellent pour se rendre à Universal Studio.

2026-07-04 • via Nuitee
S
seto • couple • jp
10
2026-07-03 • via Nuitee
J
Jessica • couple • de
8
2026-07-03 • via Nuitee
S
Samuel mark • family_with_children • au
5
Pros:

Location

Cons:

Room tiny and beds not good

2026-07-03 • via Nuitee
M
Mayumi • family_with_children • es
10
2026-07-02 • via Nuitee
Y
YU-YUN • family_with_children • tw
8
2026-07-02 • via Nuitee
T
tani • family_with_children • jp
10
2026-07-02 • via Nuitee
M
MINGCHUAN • family_with_children • tw
10
2026-07-02 • via Nuitee
ア • couple • tw
9
2026-07-02 • via Nuitee
A
Alessandra • couple • de
10
2026-07-01 • via Nuitee
C
Chih Ping • family_with_children • tw
10
2026-07-01 • via Nuitee
C
Charlene • solo_traveller • hk
8
Nice stay
Pros:

Value for money and a good choice if you would like to goto the universal studio. It's also a 20 mins train ride to Umeda/Osaka station. Breakfast was better than I expected with a wide variety.

Cons:

Bed/pillow not as comfortable as I would expect.

2026-06-30 • via Nuitee
G
GUSTAVO • family_with_children • us
8
2026-06-30 • via Nuitee
T
TAKU • solo_traveller • jp
10
2026-06-30 • via Nuitee
M
Mai • family_with_children • jp
10
2026-06-30 • via Nuitee
U
Umer • family_with_children • ae
10
Great Stay!
Pros:

Walking to University Studios

Cons:

Nothing much

2026-06-29 • via Nuitee
Y
Yen Chen • family_with_children • sg
10
2026-06-29 • via Nuitee
P
Paola • solo_traveller • es
10
Excelente!
Pros:

La ubicación

2026-06-27 • via Nuitee
Y
Yuzu • couple • jp
10
2026-06-27 • via Nuitee