The Queensgate Hotel

Hotels
7.3 (2189 reviews)
5-7 Fletton Avenue , Peterborough , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noisy guests
Room quality concerns

Categories

Cleanliness
6.3
The bathroom had some ingrained unsightly mold, and room corners were dirty.
Service
8.8
Staff were very friendly and helpful, providing good service.
Location
8.8
Perfect location for my journey and excellent for work.
Room Quality
6.3
The room quality was compromised by issues like heat and missing amenities.
Amenities
6.8
Missing lift and breakfast options affected the amenities.
Value for Money
7.8
Good value for budget travelers.
Food and Beverage
6.3
Breakfast wasn't great and heating made it uncomfortable.
Overall Experience
7.3
Average experience with highlights in service but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:39

Property Description

Convenient Location
Situated in the heart of Peterborough, The Queensgate Hotel offers easy access to popular attractions and transportation hubs.

Delicious Dining Options
Indulge in Mediterranean cuisine at The Sweet Olives Restaurant, open six days a week for your dining pleasure.

Nearby Attractions and Activities
Explore Peterborough Cathedral, Rivergate Shopping Centre, and Orton Meadows Golf Club, all just a stone's throw away. For outdoor enthusiasts, a rowing and canoeing course is also close by.

Book your stay at The Queensgate Hotel today and experience comfort and convenience in Peterborough.

Important information:

Cancellations should be made by 2 pm on the day before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

7.3
Based on 2189 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.3
D
Denise • couple • gb
8
Very good value for money.
Pros:

Exactly what was expected, staff were extremely helpful.
Excellent full English breakfast was included giving very good value for money,

Cons:

There was nothing to dislike.

2026-10-23 • via Nuitee
S
Stephen • couple • gb
8
2 day short break for the football and attractions etc.
Pros:

Car parking, near to football ground and town centre.
Good choice of cereals etc and freshly cooked hot breakfast to order.
Great staff.

Cons:

Nothing.

2026-10-22 • via Nuitee
P
Paul • solo_traveller • gb
7
Stayed for one night, but the hotel met all my requirements.
Pros:

I only stayed for one night, but the hotel met all my requirements. The room was satisfactory, clean, and comfortable for my stay. The restaurant was good, and breakfast was also enjoyable, with everything I needed. Parking was straightforward, and I had no issues finding a space or accessing the hotel. Overall, I had a pleasant stay, and the hotel provided everything I needed for a comfortable overnight visit.

Cons:

The lighting in the room was quite dim. There was also no hairdryer provided in the room, and it was unclear whether this was something that needed to be requested from reception. It would have been helpful to have this information available in the room.

2026-10-22 • via Nuitee
D
David • couple • gb
10
Friendly , happy to help provide extra teas coffees etc anytime , warm comfortable good bar and restaurant .
Pros:

I have paid a lot more money to stay at hotels where the accommodation were inferior to this hotel . I visit Peterborough 3 times a year I would not consider staying anywhere else . Fantastic value for money all round .

Cons:

Nothing .

2026-10-22 • via Nuitee
R
Robyn • couple • gb
5
Ok
Pros:

Good location to town centre and free parking on site.

Cons:

Rooms 41,42 and 43 probably aren't best if you want a decent nights sleep as it is right on main road.

Internal door in corridor was very squeaky (needs WD40!). Other guests just let doors slam which wakes you up.

We thought rooms were cleaned daily but they are not. Requested a clean on a Tuesday which was done however, two glasses that were brought up from bar were not taken away. We requested another clean on the Thursday and was advised that rooms are cleaned every 4 days. Saturday came and room still hadn't been cleaned. Shower was full of mould.

2026-10-22 • via Nuitee
M
Mohammed • extended_group • gb
1
Pros:

Room smells add bathroom doors are naked? TV not smart.

Cons:

Nothing

2026-10-21 • via Nuitee
J
Joe • couple • gb
5
Adequate for a 1 night stay
Pros:

Location

Cons:

Basic room and breakfast

2026-10-21 • via Nuitee
A
Anubhav • solo_traveller • gb
10
Very pleasant
Pros:

Perfect location, very clean and very helpful staff

2026-10-19 • via Nuitee
P
Paul • couple • gb
8
Pleasant nights stay
2026-10-19 • via Nuitee
A
Amir • solo_traveller • gb
7
2026-10-18 • via Nuitee
J
John • extended_group • gb
8
Clean comfy and well worth price we paid
Pros:

Handy for town and all the amenities
Parking free

Cons:

All good

2026-10-17 • via Nuitee
N
Nyamukapa • couple • gb
5
2026-10-17 • via Nuitee
A
alexi • couple • gb
7
comfy and quiet!
Pros:

comfy, clean, safe

Cons:

some of the walls and things where a bit scuffed, definitely saw some holes that where filled, there’s no communication on what rooms have checked out as the cleaner kept trying to enter the room before it hit 10:30, other then that lovely stay!

2026-10-15 • via Nuitee
J
JOZEF • solo_traveller • gb
8
2026-10-12 • via Nuitee
A
ALEX • extended_group • gb
6
2026-10-11 • via Nuitee
G
graham • solo_traveller • gb
8
2026-10-11 • via Nuitee
J
Joe • solo_traveller • es
8
Pros:

The location is perfect..The staff are very friendly and helpful..Great value for money and will stay there again...Definately

Cons:

The breakfast let's the place down. Will avoid the next time. Would have scored a 10 had it not been for the breakfast but
5

2026-10-10 • via Nuitee
M
Marco • solo_traveller • it
6
2026-10-10 • via Nuitee
N
Nirvik • solo_traveller • gb
6
2026-10-08 • via Nuitee
C
colin • couple • gb
10
Relaxing
Pros:

Location, Nice room and great staff

Cons:

Nothing

2026-10-07 • via Nuitee