The Queensgate Hotel

Hotels
7.3 (2042 reviews)
5-7 Fletton Avenue , Peterborough , gb

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noisy guests
Room quality concerns

Categories

Cleanliness
6.3
The bathroom had some ingrained unsightly mold, and room corners were dirty.
Service
8.8
Staff were very friendly and helpful, providing good service.
Location
8.8
Perfect location for my journey and excellent for work.
Room Quality
6.3
The room quality was compromised by issues like heat and missing amenities.
Amenities
6.8
Missing lift and breakfast options affected the amenities.
Value for Money
7.8
Good value for budget travelers.
Food and Beverage
6.3
Breakfast wasn't great and heating made it uncomfortable.
Overall Experience
7.3
Average experience with highlights in service but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:39

Property Description

Convenient Location
Situated in the heart of Peterborough, The Queensgate Hotel offers easy access to popular attractions and transportation hubs.

Delicious Dining Options
Indulge in Mediterranean cuisine at The Sweet Olives Restaurant, open six days a week for your dining pleasure.

Nearby Attractions and Activities
Explore Peterborough Cathedral, Rivergate Shopping Centre, and Orton Meadows Golf Club, all just a stone's throw away. For outdoor enthusiasts, a rowing and canoeing course is also close by.

Book your stay at The Queensgate Hotel today and experience comfort and convenience in Peterborough.

Important information:

Cancellations should be made by 2 pm on the day before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2042 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.3
M
Maire solo_traveller gb
6
Room represented good value for money but not the breakfast but breakfast
Pros:

Convenient to buses and centre
bathroom and room clean ; warm towel rail ;

very helpful staff at check in

Cons:

Not enough UHT milk which is always too watery in tea so one needs plenty ; no biscuits
At break fast milk was UHT instead of fresh and quality of instant coffee in sachets poor this was bad value for cost of breakfast. The sausage was poor quality for the cost..
Mushrooms tasted abit rancid and the scrambled egg had been overcooked and was rubbery and crispy in addition to this through being kept and cooked further in heated cabinet;the scrambled eggs should be slightly undercooked before going into the cabinet which would allow for further cooking in self service buffet containers and this would prevent overdone texture

2026-04-24 via Nuitee
R
Reginald solo_traveller gb
7
2026-04-24 via Nuitee
S
Shayne dawkins solo_traveller gb
1
Pros:

Nothing

Cons:

Everything.

2026-04-22 via Nuitee
I
Indre solo_traveller gb
10
2026-04-22 via Nuitee
I
Ian solo_traveller au
7
Pros:

Laura was very welcoming, friendly and assisted with our room, meals etc. Location was good too.

Cons:

Room was a bit small

2026-04-21 via Nuitee
N
Nahyne couple gb
10
I would definitely recommend and will always be my first choice when I’m in Peterborough
Pros:

Excellent customer service, clean and cozy hotel .

2026-04-19 via Nuitee
F
Farrah solo_traveller gb
6
2026-04-18 via Nuitee
E
Edmond solo_traveller gb
10
Very good
Pros:

Didn’t have any breakfast

2026-04-18 via Nuitee
T
Tary Thewlis couple gb
6
2026-04-16 via Nuitee
A
Axcell solo_traveller gb
10
Very comfortable room and bed.And checking in was a breeze.
2026-04-12 via Nuitee
S
Sally solo_traveller pt
7
Pros:

The staff were very friendly and helpful.

Cons:

The bathroom. The floor tiles needed re grouting. The bath panel needs replacing. Generally the bathroom needs renovating/redecorating. However, that said, it was clean, as was the room overall.

2026-04-11 via Nuitee
A
Amy couple gb
10
2026-04-11 via Nuitee
M
mohamad solo_traveller ie
1
Very disappointed. Will never book again
Pros:

Location is not bad

Cons:

The location is convenient and not far from the town centre. However, the building is very old and poorly soundproofed, so noise from the next room can be heard very clearly, including conversation and movement. There was also significant noise and activity around 2 a.m., which made it very difficult to sleep.
The room was not well prepared. Although there was a kettle, there were no cups or tea bags provided. There were also no toiletries, only a single soap dispenser that did not work. No restaurant to even order coffee in the morning
Overall, the stay was disappointing because of the noise, lack of privacy, and poor room amenities.

2026-04-09 via Nuitee
R
Rico couple gb
6
Pros:

Location , price and friendly staff

Cons:

The room was not very clean , the bed sheets were dirty and the spoons had what look like chocolate on them , it all looked used ?

2026-04-09 via Nuitee
S
Stephen solo_traveller gb
5
overall not a bad stay could do with some improvement i say again the staff were good
Pros:

the staff were very nice and helpful

Cons:

there was a group of what looked like buildings workers very loud and constantly shouting and swearing
a customer at breakfast on his phone with what seemed like a very personal call swearing and shouting
break fast was cold and potato crockets over cooked

2026-04-09 via Nuitee
A
ako solo_traveller gb
10
2026-04-09 via Nuitee
C
Clifford couple gb
8
Pros:

Staff was nice room was ok

Cons:

Shower didn't work properly plus tele plays up alot

2026-04-07 via Nuitee
B
Bolade couple gb
9
2026-04-06 via Nuitee
N
Norman solo_traveller gb
8
Pros:

Great value for money, good size room

2026-04-06 via Nuitee
D
daniel solo_traveller gb
9
Pros:

Very clean and friendly stafg

Cons:

Nothing

2026-04-06 via Nuitee