The Queensgate Hotel

Hotels
7.3 (2116 reviews)
5-7 Fletton Avenue , Peterborough , gb

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noisy guests
Room quality concerns

Categories

Cleanliness
6.3
The bathroom had some ingrained unsightly mold, and room corners were dirty.
Service
8.8
Staff were very friendly and helpful, providing good service.
Location
8.8
Perfect location for my journey and excellent for work.
Room Quality
6.3
The room quality was compromised by issues like heat and missing amenities.
Amenities
6.8
Missing lift and breakfast options affected the amenities.
Value for Money
7.8
Good value for budget travelers.
Food and Beverage
6.3
Breakfast wasn't great and heating made it uncomfortable.
Overall Experience
7.3
Average experience with highlights in service but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:39

Property Description

Convenient Location
Situated in the heart of Peterborough, The Queensgate Hotel offers easy access to popular attractions and transportation hubs.

Delicious Dining Options
Indulge in Mediterranean cuisine at The Sweet Olives Restaurant, open six days a week for your dining pleasure.

Nearby Attractions and Activities
Explore Peterborough Cathedral, Rivergate Shopping Centre, and Orton Meadows Golf Club, all just a stone's throw away. For outdoor enthusiasts, a rowing and canoeing course is also close by.

Book your stay at The Queensgate Hotel today and experience comfort and convenience in Peterborough.

Important information:

Cancellations should be made by 2 pm on the day before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2116 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.3
C
Chris • extended_group • gb
9
Suited our purpose and basically a bed for the night.
Pros:

Close to the centre and with bus stops outside.

2026-06-27 • via Nuitee
C
Charles • solo_traveller • gb
5
Nothing fancy but functional, for a conference centre it is lacking client care. Costly for that.
Pros:

Room large and clean.
Location suited me fine, parking available.

Cons:

Areas of room had tatty decor - laminate torn off door.
None of the USB points in the room appeared to work.
Restaurant / Bar - menu very unaspiring, food not very tasty, wine very rough.
Felt the client care was missing - a bit more smiles and "how is everything" needed particularly as it was branding itself as a conference facility as well as a hotel.

2026-06-25 • via Nuitee
L
Lucy • solo_traveller • gb
7
Basic hotel
Pros:

Very dated used to be lovely hotel bar area good breakfast basic and cold.

2026-06-22 • via Nuitee
P
Peter • solo_traveller • gb
9
2026-06-22 • via Nuitee
L
Linda • solo_traveller • gb
9
I needed to go to Passport office early so I stayed overnight in this hotel which was perfect in location, friendly and
Pros:

It was as advertised

Cons:

Nothing to not like

2026-06-21 • via Nuitee
N
nikolay • solo_traveller • gb
10
2026-06-21 • via Nuitee
D
david • couple • gb
10
1st stay in peterboroigh
Pros:

The staff were accommodating and very friendly. Josh the night manager was very welcoming as we had a late check in. The room was modern, bright and clean. There was a decent selection for breakfast. All round a very good stay and will defiantly use again

2026-06-21 • via Nuitee
K
Kerr • solo_traveller • gb
9
2026-06-19 • via Nuitee
H
Haroldas • solo_traveller • gb
8
2026-06-18 • via Nuitee
N
nikolay • solo_traveller • gb
10
2026-06-18 • via Nuitee
M
Mark • couple • gb
9
Excellent stay, within walking distance of town and cathedral
Pros:

Room was clean, bed comfy and staff were welcoming and very accommodating. They went above and beyond to cater for my husband who is gluten and dairy intollerant. Cooking him special items for breakfast and dinner.

Cons:

Limited supply of non alcoholic drinks in the bar.

2026-06-17 • via Nuitee
K
Kurt • solo_traveller • de
8
Pros:

Alles bestens
²

2026-06-16 • via Nuitee
N
Neysa • extended_group • ca
9
Pros:

A
Friendly staff
Architecture of the building exterior
Room close to friends' room
Spacious lounge

Cons:

The drapes in my room were unhooked and messy

2026-06-16 • via Nuitee
T
Tommy • couple • gb
1
2026-06-13 • via Nuitee
M
Makinde Akinsola • solo_traveller • gb
5
2026-06-13 • via Nuitee
T
Tommy • couple • gb
1
2026-06-13 • via Nuitee
K
Karl • solo_traveller • gb
10
Pros:

Staff was excellent nothing was a problem brilliant

2026-06-13 • via Nuitee
D
David • solo_traveller • gb
4
If you can afford better then go there
Pros:

The staff were never around

Cons:

Still waiting, a month on for my bank to be credited with £100 which the hotel used as a guarantee

2026-06-12 • via Nuitee
H
Holly Nicole • solo_traveller • gb
10
2026-06-10 • via Nuitee
D
David • solo_traveller • gb
9
Very pleasant, with efficient, friendly staff.
Pros:

BREAKFAST WAS EXCELLENT
LOCATION WAS GOOD

2026-06-08 • via Nuitee