The Queensgate Hotel

Hotels
7.3 (2189 reviews)
5-7 Fletton Avenue , Peterborough , gb

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noisy guests
Room quality concerns

Categories

Cleanliness
6.3
The bathroom had some ingrained unsightly mold, and room corners were dirty.
Service
8.8
Staff were very friendly and helpful, providing good service.
Location
8.8
Perfect location for my journey and excellent for work.
Room Quality
6.3
The room quality was compromised by issues like heat and missing amenities.
Amenities
6.8
Missing lift and breakfast options affected the amenities.
Value for Money
7.8
Good value for budget travelers.
Food and Beverage
6.3
Breakfast wasn't great and heating made it uncomfortable.
Overall Experience
7.3
Average experience with highlights in service but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:39

Property Description

Convenient Location
Situated in the heart of Peterborough, The Queensgate Hotel offers easy access to popular attractions and transportation hubs.

Delicious Dining Options
Indulge in Mediterranean cuisine at The Sweet Olives Restaurant, open six days a week for your dining pleasure.

Nearby Attractions and Activities
Explore Peterborough Cathedral, Rivergate Shopping Centre, and Orton Meadows Golf Club, all just a stone's throw away. For outdoor enthusiasts, a rowing and canoeing course is also close by.

Book your stay at The Queensgate Hotel today and experience comfort and convenience in Peterborough.

Important information:

Cancellations should be made by 2 pm on the day before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

7.3
Based on 2189 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.3
M
Morrison solo_traveller gb
8
2026-09-04 via Nuitee
V
Vaileth couple gb
4
2026-09-04 via Nuitee
E
enda couple ie
8
2026-09-03 via Nuitee
A
Andrea solo_traveller it
5
2026-09-03 via Nuitee
B
brinzei solo_traveller gb
10
Pros:

It was quiet and clean

2026-09-02 via Nuitee
M
Matt solo_traveller gb
6
Pros:

Friendly staff
Clean
Nice wine!
Comfortable bed

Cons:

Limited parking.
Strong smell of cigarette smoke in the bedroom corridor.
The restaurant was closed in the evening with the reason given as "the chef was on a night shift last night".
Limited breakfast.

2026-09-02 via Nuitee
K
karen solo_traveller gb
8
2026-09-01 via Nuitee
H
Hurie solo_traveller gb
8
Pros:

Clean, quiet, and a comfy bed

Cons:

The breakfast was not cooked to order. It was dry,soggy, and not fresh in a warm container.

2026-09-01 via Nuitee
H
Haroon solo_traveller gb
1
Pros:

I did not get to stay at the property as they cancelled due to what they say was previous customer damaging the shower, causing it to come off the wall and cause flooding.

Cons:

Following the hotel cancelling my booking a day before and promising a refund, 8 days on and after messages to and from hotel still no refund received.

2026-08-31 via Nuitee
R
robert solo_traveller gb
8
Great value, friendly staff
2026-08-29 via Nuitee
M
Martin solo_traveller gb
7
Pros:

Friendly staff clean towels and bedding

Cons:

Room a bit tired......

2026-08-27 via Nuitee
T
Tracy extended_group gb
9
Short walk to the city centre, quiet location, parking on site
Pros:

Quiet Comfortable Rooms, Location

2026-08-27 via Nuitee
O
Ovidiu solo_traveller gb
2
2026-08-27 via Nuitee
C
Campanaro solo_traveller gb
10
Pros:

Lovely staff

2026-08-25 via Nuitee
M
Malik extended_group dk
1
Pros:

Its was a small hotel and everything you pay extra like I want check in little earlier than the booking time but for 1 hour and half I pay extra money. And the charges twice by cash there and after I checkout the charge from bank account also. I have campin now I don't know when the give me money back.

2026-08-23 via Nuitee
K
Kirsty couple gb
9
2026-08-22 via Nuitee
R
Rory solo_traveller gb
7
2026-08-21 via Nuitee
R
Rizwan solo_traveller gb
10
2026-08-21 via Nuitee
R
Rozana solo_traveller gb
8
2026-08-20 via Nuitee
J
Julia solo_traveller gb
5
A hotel that’s lost it’s way.
Pros:

Onsite car parking, and it being relatively proximity to where I was working.

Good comfy bed, and was given a room with a shower, as I requested

Cons:

The location to the reception was confusing, although the room looked clean, it needs a bit of attention to detail.

The cover for the hot tap and the holder for the toilet roll was missing, the grout in the shower tray was brown, the plug hole was broken and the temperature mixer of the shower didn’t work in line with the indicators on the dial.

Car park was full of rubbish, and the window blinds configuration doesn’t give a good/positive first impression to the hotel.

Food wasn’t great, I had fish and chips with peas, but the fish was the smallest portion I’ve ever seen, and was mushy, including the batter, and tasted funny, but the chips was hot and crispy, but for the price I expected more.

Night staff manager was super friendly giving a tour of the hotel and its history, but am still waiting for the receipt for room booking, which I was told I’d receive on checking out.

There was a lot of unusual evening and night activity, to which I later found out that this hotel allows room bookings by the hour!!! And locally known as a knocking shop.

2026-08-20 via Nuitee