The Queensgate Hotel

Hotels
7.3 (2086 reviews)
5-7 Fletton Avenue , Peterborough , gb

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Noisy guests
Room quality concerns

Categories

Cleanliness
6.3
The bathroom had some ingrained unsightly mold, and room corners were dirty.
Service
8.8
Staff were very friendly and helpful, providing good service.
Location
8.8
Perfect location for my journey and excellent for work.
Room Quality
6.3
The room quality was compromised by issues like heat and missing amenities.
Amenities
6.8
Missing lift and breakfast options affected the amenities.
Value for Money
7.8
Good value for budget travelers.
Food and Beverage
6.3
Breakfast wasn't great and heating made it uncomfortable.
Overall Experience
7.3
Average experience with highlights in service but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:39

Property Description

Convenient Location
Situated in the heart of Peterborough, The Queensgate Hotel offers easy access to popular attractions and transportation hubs.

Delicious Dining Options
Indulge in Mediterranean cuisine at The Sweet Olives Restaurant, open six days a week for your dining pleasure.

Nearby Attractions and Activities
Explore Peterborough Cathedral, Rivergate Shopping Centre, and Orton Meadows Golf Club, all just a stone's throw away. For outdoor enthusiasts, a rowing and canoeing course is also close by.

Book your stay at The Queensgate Hotel today and experience comfort and convenience in Peterborough.

Important information:

Cancellations should be made by 2 pm on the day before the arrival date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2086 reviews
Cleanliness: 6.3
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.3
P
Paul solo_traveller gb
10
Pros:

Staff are amazing and always happy to help with any issues..

Cons:

Noing to complain about..

2026-06-06 via Nuitee
I
indre solo_traveller gb
8
Pros:

It was nice welcoming staff very helpful,will definitely return,very clean,just mattress was bit used and need to be changed,but everything else was very great and nice.

2026-06-06 via Nuitee
A
Antony solo_traveller gb
8
2026-06-06 via Nuitee
J
John solo_traveller cy
8
2026-06-05 via Nuitee
G
Gail family_with_children gb
10
It was an ideal stop off and the best breakfast out of the 4 hotels we stayed at
Pros:

Breakfast was a variety of cooked full English and then cereals and toast and fruit and pastries...no fuss...help yourself to as much as you like

Cons:

There were mugs missing from one room and no glasses to drink from in either rooms which we needed for taking tablets with..But very clean rooms

2026-06-04 via Nuitee
S
Shishay solo_traveller gb
3
2026-06-04 via Nuitee
C
Chris solo_traveller gb
8
Pros:

It was comfortable and clean, good breakfast

Cons:

Room was near an extraction fan, which gave me a bit of an early alarm call.

2026-06-02 via Nuitee
A
Aravind couple gb
8
2026-05-31 via Nuitee
I
Ian couple gb
9
2026-05-31 via Nuitee
W
Wendy solo_traveller gb
9
Pros:

Good location quiet reasonable rates

Cons:

Mattress was not very comfortable could do with better quality.

2026-05-30 via Nuitee
A
Andrew solo_traveller gb
4
Pros:

reception lady. very helpfull

Cons:

tjevealls where stained. it was dirty the room smelt of cigarretes

2026-05-29 via Nuitee
R
Richard solo_traveller gb
7
Excellent value.
Pros:

Good location, parking. Staff very friendly.

Cons:

Bins weren’t empty in my room when I arrived.

2026-05-29 via Nuitee
C
Colin extended_group gb
5
Hotel seems good value, but you pay for what you get
Pros:

Good edge of centre location with decent sized car park at rear. Air conditioned lobby and bar/dining area.

Cons:

Many internal doors to navigate to get to your room. Many of these felt grubby. Bedroom carpets were thin and needed replacement. Single bed mattress was too saggy. External window faced a brick wall, as did some other rooms, and opened to the sound of the kitchen extractor fan from 6am to 11pm, which would keep you awake. Very basic soap dispenser in the bathroom/shower, and poor lighting (broken single bedside bulb) in room and ensuite.

2026-05-27 via Nuitee
W
Wynne solo_traveller gb
10
Pros:

Very good clean hotel with exellent staff.

2026-05-26 via Nuitee
J
Jemma solo_traveller gb
8
Perfect!
Pros:

Considering i used to live in Peterborough i have never stayed here and from the outside you wouldnt think too much of it. But once we were inside it was very clean and really well decorates and presented. The staff were ever so friendly and welcoming. The room was really clean and tidy, i also loved the sign from the cleaner himself 'Tommy', i think thats a great detail as i am a cleaner myself so its nice to know the name of who cleaned your room and if there were any issues then you would know who to mention about. The price for 3 nights was honestly amazing too, a decent price for which we could afford. The location is perfect for a walk into town or anywhere close to the city centre so it didnt mean we had to drive much which was great. Overall the hotel was great and we really enjoyed our stay and we will be staying for future visits.

Cons:

I wouldnt list many things about what we didnt like...mainly other guests were very noisy and we didnt get much sleep due to screaming and shouting and doors being slammed until 2am. This was the only downfall, i understand people are out to have a nice time but on the day we came home we had a 4 hour drive and we were running on 3 hours of sleep so i would.possibly advize a noise curfew if possible just for the respect of all guests.

The bed wasnt the most comfortable. The mattress mainly so we had very sore backs and it was also difficult to sleep.

I did have an issue with using the taps for the shower, they seemed stiff??? Im not sure but it was difficult to regulate the temperature of the water especially when we had 33° weather!! 😂

Even with these negative comments we will 100% be staying here again for future visits.

2026-05-26 via Nuitee
G
Giuliano couple it
8
Pros:

Lo staff è stato molto gentile ad ogni richiesta, dagli asciugamani, all'adattatore per caricare il cellulare, asciugacapelli, e anche informazioni importanti su dove andare per cena. Tutti disponibili e gentili. Ci tornerei volentieri

2026-05-26 via Nuitee
R
Riyan solo_traveller gb
7
2026-05-25 via Nuitee
J
Jacqui extended_group gb
10
2026-05-25 via Nuitee
K
Katy couple gb
10
2026-05-24 via Nuitee
S
Smith solo_traveller nl
5
2026-05-21 via Nuitee