Children allowed

Facilities

Guest education on local ecosystems and culture
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities
Cons:
Cleanliness issues
Noise from outside

Categories

Cleanliness
8.14
Several reviews mentioned issues with cleanliness and odors in rooms.
Service
10
The staff is consistently described as friendly and helpful.
Location
10
Great location for exploring the Old Quarter and nearby attractions.
Room Quality
8.64
Some reviews noted rooms were okay, but there was mention of odor and cleanliness issues.
Amenities
9.64
Amenities like laundry services and dining options are available and well-received.
Value for Money
9.64
Described as great value for the location and amenities provided.
Food and Beverage
9.14
On-site restaurant and dining options were positively noted.
Overall Experience
10
Overall, a great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:39

Property Description

Convenient Location in Hanoi Old Quarter

Situated in the lively Hanoi Old Quarter, Holiday Diamond Hotel offers modern rooms with complimentary Wi-Fi and parking. Just a short walk from Hoan Kiem Lake, the hotel's prime location makes it ideal for exploring the city's attractions.

Comfortable and Well-Equipped Rooms

The air-conditioned rooms at Holiday Diamond Hotel feature amenities such as a personal computer, flat-screen TV, and minibar. With a focus on guest comfort, each room is designed with parquet flooring and a cozy seating area.

Exceptional Services and Dining Options

Guests can enjoy services like luggage storage, currency exchange, and tour assistance. The hotel's restaurant serves a diverse range of international dishes, complemented by a well-stocked bar. Room service is also available for a relaxing dining experience.

Book your stay at Holiday Diamond Hotel for a memorable and convenient experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 8 years old and over stay for VND 233,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 197 reviews
Cleanliness: 8.14
Service: 10
Location: 10
Room Quality: 8.64
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 9.14
Overall Experience: 10
C
Céline solo_traveller fr
10
2026-03-11 via Nuitee
C
Calvinism solo_traveller us
8
Nice cozy spot in the Old Quarter that is classy and comfortable.
Pros:

I only stayed for 1 night at the end of my 5-day motorcycle trip in the Northeast, so I was only there one night before flying out early the next morning. It has a nice spot in the Old Quarter, so good location if you want access to the area. The room was large enough to fit my stuff without feeling cramped. Also, the bed was nice and cozy, plus there's a bathtub, but I didn't use it.

Cons:

The view out the window wasn't much, but since it was an overnighter, it was fine. I am unsure of the atmosphere during the day, it's more like a hotel than a homestay so not much character. However, that may not be an issue for you.

2026-02-08 via Nuitee
A
Ashwin couple in
10
2026-01-19 via Nuitee
L
ludovica family_with_children it
7
2026-01-14 via Nuitee
C
Claudio solo_traveller it
5
2025-12-31 via Nuitee
B
B solo_traveller ca
8
Pros:

The location, availability of the front desk and services such as food and laundry are all great.

Cons:

If you're choosing to stay in the Old Quarter, you're going to have to deal with a loud level of noise coming from outside. Noise doesn't really die down until 12am FYI.

2025-12-22 via Nuitee
P
Patrick couple gb
10
2025-11-23 via Nuitee
C
Christian-alexandro couple au
1
Estaba tan mal que me fui a otro hotel
Pros:

Nada

Cons:

Primero: olía horrible la habitación
Segundo: limpieza horrible, carece mucho

2025-11-18 via Nuitee
C
Christian family_with_children de
7
Pros:

Room was okay.

Cons:

A bit smelly for the price. Hairs in the shower.

2025-11-14 via Nuitee
A
Alysson family_with_children gb
10
2025-11-09 via Nuitee
M
Mohd solo_traveller in
6
Pros:

Location

Cons:

Room and cleaning

2025-11-03 via Nuitee
M
Mark solo_traveller gb
9
Excellent location, great value, lovely helpful staff, clean and comfortable large rooms.
Pros:

Great location for exploring Old Quarter and short walks (20 minutes) to other sights such as Train Street and Lake. Wide selection of bars and restaurants nearby. My room was upgraded upon check in, external balcony much appreciated. Very large room, powerful shower, daily cleaning to high standard. On-site restaurant lunch and dinner options. Very friendly and helpful staff. Very good value accommodation.

Cons:

No complaints

2025-10-09 via Nuitee
T
Trần Thị solo_traveller vn
10
Tuyệt vời
Pros:

Mình được người quen giới thiệu ở đây. Đúng như lời giới thiệu: Khách sạn sạch sẽ, an ninh, yên tĩnh, đầy đủ trang thiết bị và vật dụng cần thiết. Đặc biệt nhân viên luôn nhiệt tình hỗ trợ khách, xử lý nhanh bất kỳ vấn đề nào. Ngoài ra, khách sạn còn gần nhiều địa điểm ăn uống, vui chơi trong phố cổ. Thật sự tuyệt vời, nếu có quay lại mình sẽ tiếp tục ở đây ☺️

Cons:

Không có

2025-09-29 via Nuitee
A
Alberto couple it
10
2025-09-20 via Nuitee
Y
Yolanda family_with_children es
8
Pros:

La comodidad de las instalaciones y la ubicación

Cons:

Muy cómodo y conforme a las espectativas generadas

2025-09-15 via Nuitee
J
Jeffrey solo_traveller us
7
I would stay again but a bit of a walk to old town.
Pros:

Good value, nice size room

Cons:

My A/C had one setting high. I would either freeze or be hot. I told staff both nights that the fan blew consistently high. I ended up taping it almost closed. Staff you looked at it said it was fine. Stuck on one setting is not fine.

2025-09-13 via Nuitee
J
Jeffrey solo_traveller us
7
Clean and simple. 10 minute walk to tourist area.
Pros:

Worked for me a solo traveler.

Cons:

All good

2025-09-12 via Nuitee
T
Thanh solo_traveller vn
8
2025-09-04 via Nuitee
A
Alberto couple it
10
2025-08-21 via Nuitee
C
Cihan family_with_children tr
7
Pros:

Otelin konumu iyi

2025-07-19 via Nuitee