Lago Resort Menorca Casas del Lago - Adults Only

Hotels
•
Lago Resort Menorca
9 (114 reviews)
Carrer Circumval-lacio, 5, Cala'n Bosch, Ciutadella de Menorca, Menorca, 7769 , Ciutadella de Menorca , ES
34-971-387831

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Exceptional reception service
Beautiful hotel with nice pool
Cons:
Inconsistent service
Room quality did not meet expectations

Categories

Cleanliness
8.33
Some reviews indicate the room wasn't cleaned consistently and issues with privacy were noted.
Service
9.3
Reception staff were praised, but there were concerns about inconsistency in service and communication.
Location
8.84
The hotel is well-positioned on the marina, but surrounding area noted as tired with shut down shops.
Room Quality
7.79
Several guests mentioned rooms not matching photos and issues with room conditions.
Amenities
9.82
Positive comments on the pool and entertainment, though some amenities weren't accessible.
Value for Money
8.78
Value perceived as low due to additional charges for beds and inconsistencies in experiences.
Food and Beverage
9.83
Breakfast and food quality were highly praised by guests.
Overall Experience
9.3
Mixed experiences reported; some great aspects highlighted while significant issues were also present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:53

Property Description

Escape to the serene paradise of Lago Resort Menorca Casas del Lago - Adults Only, where relaxation meets luxury.

Indulgent Spa Services
Pamper yourself with rejuvenating massages, body treatments, and facials at our world-class spa, ensuring your stay is as soothing as it is uplifting.

Recreational Amenities
Take a dip in our sparkling outdoor pool, unwind in the sauna, or stay fit at our modern fitness center. Your leisure options are limitless in this tranquil setting.

Gourmet Dining & Entertainment
Savor exquisite meals at our onsite restaurant or enjoy a refreshing drink at the poolside bar. With room service available, you can indulge in culinary delights from the comfort of your hotel room.

Don't miss out on your dream getaway; book your stay at Lago Resort Menorca today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

9
Based on 114 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 9.82
Value for Money: 8.78
Food and Beverage: 9.83
Overall Experience: 9.3
B
Begench
8
Pros:

Laura at the reception is exceptional. From the check in she was very helpful and professionally helped with my parking issues.

Waiting staff are also very friendly and helpful!

Would recommend this hotel if you are looking to stay in Menorca.

Regards,
Begench

2025-09-06 • via Nuitee
K
Kieran • friends
10
Pros:

Beautiful hotel on the marina with brilliant pool to relax in. Breakfast was a big hit.

2025-08-11 • via Nuitee
B
Beverley Ann
10
Pros:

Good stay

2025-08-03 • via Nuitee
A
Amaal Aisha • friends
6
Pros:

Our experience at the hotel was disappointing, especially with service and communication. We contacted the hotel several times before our stay to say it was a birthday trip—after seeing reviews about others receiving thoughtful touches—but got no reply or acknowledgment on arrival. That lack of care continued throughout. Twice, a cleaner walked into our room without knocking—once while we were changing and again while someone was in the toilet—even though the “do not disturb” sign was up. We booked kayaking through the hotel thinking it was guided, but nothing was explained. When we saw we’d have to carry the kayak ourselves and go out alone, we didn’t feel comfortable and didn’t go. We were also given the wrong taxi number after visiting Cova d’en Xoroi and ended up stranded for two hours, asking other tourists for help.

The spa wasn’t turned on when we arrived, and there was no one around to assist for 15 minutes. On day one, we used our €40 voucher to book a sunbed, but it was taken when we ordered water, with no explanation that it was actually a drinks credit. We only found that out on day three. It also felt unfair to charge €80/€40 for beds as hotel guests, especially as we couldn’t get one most days—and service clearly dropped when we weren’t on them.

Our room didn’t match the photos online, two of us had to use an open shower with no privacy, and the room wasn’t cleaned or sheets changed on some days. Overall, it felt impersonal, disorganised, and disappointing.

2025-07-20 • via Nuitee
S
Shane
6
Pros:

Stayed here July 15-19. Advertised as a 5 star - it’s is 100% not a 5 star hotel. 3 - 4 (pushing it)
When I arrived I had to wait over 5 hours for a room. When I got one, it was facing a car park and stank of cigarettes. Moved to another room, still really poor. Marina facing - you can reach the sink from bed. It’s a very tired hotel. Expedia really need to get these standards better!


Area is also very tired, loads of shutdown shops, restaurants. Terrible restaurants, like going back to the 80s.

Staff were on the whole good. Bar one receptionist who needs customer service training.


And the pool entertainment “DJ” plays the same sound track over and over every day. Given it’s “adults only” loads of irritating kids thinking they’re at an Ibiza pool party.

2025-07-18 • via Nuitee
C
Charlotte
10
Fabulous stay at Lago Resort
Pros:

Amazing trip LAGO really go the extra mile to make guests feel special (they decorated the room for a birthday surprise, with balloons and complimentary wine). We went half board this time and it was well worth it , the food is delicious and beautifully presented.
Everything is so clean and well kept with a really chill laid back vibe.
The pool and DJ was great and the Saturday night entertainment by the pool fabulous.
Definitely coming back again.

2025-07-14 • via Nuitee
J
Joanne Emily • partner
8
Pros:

In general it’s a nice resort. We stayed in a marina view room and had a large outdoor space. The room was a bit tired and minimalist. The air conditioning wasn’t very effective at all and the hotel gave us a fan and a portable air conditioning unit which was appreciated. The fact they had air conditioning units to hand indicated to us that they know their air con isn’t great.
The breakfast had good variety and the staff were pleasant in the morning.
The pool area was kept clean.
The gym was ok but it was quite warm as the air con wasn’t very effective.

2025-07-06 • via Nuitee
N
N • partner
8
Pros:

Nice hotel and the standout would be the pool and sun lounger, Balinese bed. Drinks offered by the bar were very tasty. The AC did not work properly and the temperature could not be adjusted so we had to ask for standing fan. We felt like this is not something that should be expected in a five star hotel especially during scorching hot summer. We went for the half board option though quality of food was good they could do with more selection on the menu. Staff were friendly and helpful. Overall the hot room was a huge letdown. They definitely should look into installing better AC units especially for room like suite where the area is huge.

2025-07-05 • via Nuitee
A
Abigail • friends
6
Pros:

The ac didn’t work well and it took 2 nights before we were given fans. The staff was polite but not very helpful.

2025-06-22 • via Nuitee
F
Fabrizio • partner
10
Pros:

Elegant
Excellent food and service
Modern

Quiet

2025-05-29 • via Nuitee
M
Markus
10
Pros:

Perfect location. Super friendly staff. Fantastic breakfast buffet and excellent quality cocktails. Highly recommend this resort!

2025-05-27 • via Nuitee
H
Hannah • partner
10
Pros:

Lovely stay- we came for my birthday and the room was decorated with a bottle of wine and macaroons so this was a very nice surprise.
The breakfast was one of the best we have had, so much choice to cater for everyone and lots of fresh food. We only had bed and breakfast but were in a great location as we walked for dinner each night.

Thank you for a lovely stay we will be returning soon!

2025-05-26 • via Nuitee
A
Anton Werner • partner
10
Pros:

Gerne mal wieder.

2025-05-11 • via Nuitee
F
Florian • partner
10
Pros:

Top

2025-05-02 • via Nuitee
A
adrian • partner
10
Pros:

People at the buffet are simply amazing . We had the chance to meet Andres , Laura and Maikel , they gave us a more than amazing service everyday.
The rooms are amazing , clean and comfy.
The food is great and if you want to go eat out there is numbers of resto and supermarket.
Thank you Casas del Lago from Abigaell and Adrian of Canada haha

2024-11-04 • via Nuitee
A
André
8
Pros:

Schönes Hotel am südwestlichen Ende der Insel mit einem tollen Sonnenuntergang am dortigen Leuchtturm. Fußläufig gibt es einen Strand und viele Restaurants und Geschäftte, die sich um den kleinen Hafen versammeln. Parkplätze für den Mietwagen sind auch kein Problem. Die Hoteleinrichtungen habe ich kaum genutzt, da ich mehr die Insel erkundet habe. Das Frühstücksbüffet ist auf jeden Fall gut und üppig, nur wenn man alleine unterwegs ist um etwas nachzuholen, dann ist der Platz sofort abgeräumt.

2024-10-22 • via Nuitee
V
Verified traveler
6
Mitigé…
Pros:

Nécessite une voiture .. Quelques incidents pendant notre séjour nous empêchent de conseiller pleinement cette adresse

2024-10-16 • via Nuitee
T
Tilly • partner
10
Pros:

Me and my partner enjoyed our stay at the Lago resort! Staff were very friendly and accommodating and location was perfect, many restaurants within walking distance, beautiful views and beach just across the road!

2024-09-11 • via Nuitee
E
Elliot
10
Perfect stay for couples.
Pros:

Amazing stay at an amazing venue. Staff were always friendly and came with a brilliant breakfast selection.

2024-09-01 • via Nuitee
Y
Yussuf • partner
8
Pros:

Very nice hotel - free water for customers would be nice and make a difference

2024-08-19 • via Nuitee