Hilton Garden Inn Tuxtla Gutierrez

Hotels
Hilton Garden Inn
9.1 (297 reviews)
Boulevard Belisario Dominguez 1641 , Tuxtla Gutiérrez , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Some cleanliness issues
Room comfort problems
Limited amenities in rooms

Categories

Cleanliness
8.56
Some reviews mention dirty pillows, which negatively impacts the score.
Service
9.53
Generally good service noted with friendly staff, but some issues reported.
Location
10
Frequent praise for the excellent location.
Room Quality
8.57
Comments about outdated facilities and uncomfortable mattresses.
Amenities
9.02
Good amenities overall but some limitations like insufficient items for guests.
Value for Money
9.05
Value perceived as acceptable based on location and amenities but had mixed comments.
Food and Beverage
8.51
Breakfast mentioned as good but with some room for improvement.
Overall Experience
9.56
Overall satisfaction reported by many guests with only a few negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:10

Property Description

Modern Accommodation with Free WiFi and Parking
The Hilton Garden Inn Tuxtla Gutierrez offers stylish and modern rooms with Garden Sleep System™ beds, flat-screen cable TV, and free WiFi. Enjoy the convenience of on-site parking and stay connected throughout your stay.

Dining Experience at El Jardin Restaurant
Indulge in buffet and à la carte breakfasts at El Jardin Restaurant, featuring Chiapas coffee and a variety of international and regional cuisine. Savor delicious meals in a cozy setting without having to leave the hotel.

Convenient Amenities and Services
Take advantage of the fitness center, outdoor pool, and bar at the hotel. With room service available and the option for car rental, your stay will be both comfortable and convenient. Explore the nearby Cañón del Sumidero National Park just a short drive away.

Experience comfort and convenience at Hilton Garden Inn Tuxtla Gutierrez. Book your stay now for a memorable trip.

Important information:

Please note bookings of more than 10 rooms, different policies and additional supplements may a

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 297 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 8.51
Overall Experience: 9.56
J
Jimenez Hernandez family_with_children mx
9
2026-06-06 via Nuitee
S
Sergio Terrazas solo_traveller mx
10
2026-06-04 via Nuitee
C
Cesar Enrique family_with_children mx
8
cool but could improve
Pros:

The bed are excellents! And the Staff is very kind.

Cons:

The room feels old.
The TV is very old, and the bathtub wasn't working.

2026-06-01 via Nuitee
J
J. Adrian couple mx
8
Dos noches con mi chaparra.
Pros:

A mi pareja le encanto la limpieza y la amabilidad de quienes llevan ese servicio. En lo personal, me gusto que el cuarto aísla bien el ruido. La cama estaba muy cómoda, me agrado disfrutar del hidromasaje. Comparte ubicación con una plaza para buscar alimentos, víveres y cosas de aseo personal.

Cons:

Las cortinas no cubren bien el sol en las mañanas, lo que provoca que la entrada de luz te despierte. Nos hubiese gustado que contara con secadora de cabello. Los precios en los desayunos por persona están muy inflados, pagaríamos hasta 150 por persona pero no 350...

2026-06-01 via Nuitee
L
Lenin De Jesus family_with_children mx
10
2026-05-29 via Nuitee
solo_traveller mx
8
2026-05-26 via Nuitee
H
Hector solo_traveller mx
5
Cons:

El clima del cuarto nonsirvio

2026-05-20 via Nuitee
D
Diaz Bazan solo_traveller mx
10
2026-05-19 via Nuitee
E
Erick Jaír family_with_children mx
9
Pros:

EL CONFORT, LA UBICACION, EL ESPACIO EN LA HABITACION

Cons:

EL GYM NO . ALGUNAS MAQUINAS NO FUNCIONAN

2026-05-19 via Nuitee
E
Elivia solo_traveller mx
10
2026-05-15 via Nuitee
J
Juan Francisco couple mx
9
2026-05-11 via Nuitee
D
Dominguez solo_traveller mx
7
2026-05-06 via Nuitee
R
Románn solo_traveller mx
10
2026-05-04 via Nuitee
G
Gómez solo_traveller mx
10
Pros:

Me gustó el ambiente, la atención que te brinda el personal es muy amable y cálida.
Cualquier duda que tengas te la aclaran en el momento.

2026-04-29 via Nuitee
Y
yemima couple il
9
2026-04-16 via Nuitee
P
Patricio solo_traveller mx
9
Pros:

todo

2026-04-15 via Nuitee
R
Rodrigo solo_traveller mx
10
2026-04-15 via Nuitee
G
Guillermo solo_traveller mx
9
Pros:

La comodidad de las camas

Cons:

La alberca , el azulejo despegado de la alberca

2026-04-12 via Nuitee
G
gabriel solo_traveller mx
10
Pros:

Tarifa servicio

Cons:

Comida

2026-04-12 via Nuitee
E
Eddy Moises family_with_children mx
8
Zumbido molesto
Pros:

Siempre que me hospedo eh puesto calificacion de 10. Las camas son cómodas, en general todo bien.

Cons:

Esta vez puse esa calificación de 8, porque como a las 7am comenzó un zumbido como de un celular vibrando, y no terminó nunca. No encontré el origen de ese ruido pero salí al pasillo y también ahí era el sonido así que ya no pude continuar descansando. Hasta las 10am que me fui continuaba.

2026-04-09 via Nuitee