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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Open-air bath
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
Review Highlights
Categories
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Property Description
Modern Accommodation with Free WiFi and Parking
The Hilton Garden Inn Tuxtla Gutierrez offers stylish and modern rooms with Garden Sleep System™ beds, flat-screen cable TV, and free WiFi. Enjoy the convenience of on-site parking and stay connected throughout your stay.
Dining Experience at El Jardin Restaurant
Indulge in buffet and à la carte breakfasts at El Jardin Restaurant, featuring Chiapas coffee and a variety of international and regional cuisine. Savor delicious meals in a cozy setting without having to leave the hotel.
Convenient Amenities and Services
Take advantage of the fitness center, outdoor pool, and bar at the hotel. With room service available and the option for car rental, your stay will be both comfortable and convenient. Explore the nearby Cañón del Sumidero National Park just a short drive away.
Experience comfort and convenience at Hilton Garden Inn Tuxtla Gutierrez. Book your stay now for a memorable trip.
Please note bookings of more than 10 rooms, different policies and additional supplements may a
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Everything that you could expect from a 3 star hotel. Breakfast was good, the beds were comfy . Location was pretty good, very close to a mall it was a short Uber ride to the centre.
Even though the staff knew that we were 4 people staying, we still had to call the front desk for them to send over two more towels, a small thing but a bit annoying.
La ubicacion es excelente y el personal super amable.
Me gustaria que renovaran la inmobiliria y las teles, el hotel ya se siente un poco y de igual forma mejorar la iluminacion de la habitacion
La ubicacion
Las almohadas estan muy incomodas
Su alberca muy cómoda el restaurante muy limpio y ordenado los elevadores muy rápidos y el personal muy atentos 100 de 100
Las toallas estaban todas viejas, desgastadas, percudidas y rotas.
La ubicación y que estaba muy comodo
Cuando llegamos a la habitación tenía basura y en el piso del baño había unas ligas pequeñas para el cabello
The bed are excellents! And the Staff is very kind.
The room feels old.
The TV is very old, and the bathtub wasn't working.
A mi pareja le encanto la limpieza y la amabilidad de quienes llevan ese servicio. En lo personal, me gusto que el cuarto aísla bien el ruido. La cama estaba muy cómoda, me agrado disfrutar del hidromasaje. Comparte ubicación con una plaza para buscar alimentos, víveres y cosas de aseo personal.
Las cortinas no cubren bien el sol en las mañanas, lo que provoca que la entrada de luz te despierte. Nos hubiese gustado que contara con secadora de cabello. Los precios en los desayunos por persona están muy inflados, pagaríamos hasta 150 por persona pero no 350...
El clima del cuarto nonsirvio
EL CONFORT, LA UBICACION, EL ESPACIO EN LA HABITACION
EL GYM NO . ALGUNAS MAQUINAS NO FUNCIONAN
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