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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Outdoor pool - seasonal
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Vending machine - drinks
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Outdoor furniture
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Sun loungers or beach chairs
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Smoke alarms
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CCTV in common areas
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Key card access
Review Highlights
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Property Description
Rustic Charm and Modern Comforts
Convenient Amenities: Start your day with our complimentary breakfast and stay connected with free in-room WiFi. Enjoy the convenience of a refrigerator, microwave, and coffee-making facilities in every room.
Cozy Atmosphere: Embrace the rustic charm of our hardwood walls and unwind at the work desk in our thoughtfully designed rooms. Relax in our lobby and breakfast area, complete with a cozy fireplace and ample seating.
Ideal Location: Explore the nearby attractions such as The Track Family Recreation Center and downtown Gatlinburg just a short drive away. Book your stay at Timbers Lodge - Pigeon Forge for a memorable experience.
Please note that the property cannot accommodate parking for over-sized vehicles, trailers, boats and RVs, also no bus or golf cart parking. Please contact the property for additional information.
When traveling with pets, please note that this property only accepts dogs. A maximum of 2 dogs per room is allowed. There is a nonrefundable pet fee of USD 25 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.
Location
Guest Reviews
Excellent location and Clean and Comfortable
Location
Needs a better breakfast and blankets also new mattresses for sofa couch
Great location
Door Key took 20 to 30 try’s to unlock the door.
2 Light fixtures not working.
Location
location is good. close to entertainment.
plenty of parking
traffic is noisy at night/early morning
doors were dirty
one of the 2 beds squeaked loudly when person moves
room did not get cleaned or toilet paper replenished even though the "do not disturb" sign was not on
Close to shopping
The toilet nor sing would drain,sheets didnt look clean , not enough lighting in room .
Location, loft, 2 bathrooms, cleanliness,
The lady in the office makes you feel like family.
Location is good regardless of where you want to go.
Trying to get out of the parking lot. That speed bump needs some work.
Location
Beds are not comfortable and cob webs all in the room
Place is not clean. All towels were dirty and stained
Location
The rooms beds had bed bugs which we have pictures and video proofing we are telling the truth. The owner did not give us money back nor either another room instead the only options were to leave and find another motel. This is so heartbreaking for me and my family because we had to use our spending money on another motel instead of having fun. We are so upset and hurt over this whole situation. We would like our money back. How would you feel the very first night being a your motel and trying to sleep and bedbugs are on the sheets. Your kids are so scared and this was suppose to be a fun time. The owners are so rude and it was very sad how they treated us. I want our money back. $661.00 FOR 3 DAYS PLEASE
Location and lots of room space
Location
Dirty windows and no remote for upstairs TV
The size of the room for my family, and being able to have our small dog with us in the room. Needed a place to stay for one more night before heading home to Michigan.
Staff was nice upon check-in but then lied to other staff the next day about what was told to us in regards to late check out. It was terribly unprofessional. Old out dated furniture, dirty floors, dusty under and behind all furniture broken equipment headboards, dressers, and other equipment all throughout the room. Our key cards wouldn't work, and they tried to get them to work multiple times & couldn't until the next morning when we were leaving, so we couldn't go anywhere all night. The phone in our room didn't work, and anytime we would call the front desk from our cell, they would request we come up front from the very back of the motel in the evening. Very inconvenient, not to mention dangerous with 2 children. It was an awful experience for over $269. I would never recommend this place to anyone visiting Pigeon Forge which is sad because the property has nice size rooms and the potential to be a nice property with the proper Housekeeping, Maintenance, and Front Office Staff, Management Training. I worked in hotels for over 20+ years and could never imagine providing the type of service and hospitality we received at Timber Lodge to anyone.
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