Hotel Horizonte

Hotels
7.1 (3906 reviews)
Santa Rosa de Lima, 11 , Santa Cruz de Tenerife , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable rooms

Categories

Cleanliness
5.56
Multiple guests reported issues such as mold and poor room conditions.
Service
8.03
Generally positive experiences with the staff were noted, despite some minor issues.
Location
8.57
Great location in the city center, close to various attractions.
Room Quality
6.02
Several rooms reported uncomfortable beds and issues with noise.
Amenities
6.55
Wi-Fi issues were mentioned, but some services were satisfactory.
Value for Money
7.01
Price aligns with the experience, considered fair given location.
Food and Beverage
7.56
No specific comments, assumed average quality.
Overall Experience
7.53
Mixed experiences with some positives overshadowed by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:03

Property Description

Central Location in Santa Cruz
Hotel Horizonte, nestled on a quiet street in central Santa Cruz, offers a convenient stay just a 5-minute walk from the port. Explore the city with ease and enjoy the nearby dining and entertainment options.

Comfortable Rooms with Modern Amenities
Relax in spacious rooms equipped with a flat-screen cable TV and a private bathroom. Whether you prefer a refreshing shower or a relaxing bath, Hotel Horizonte ensures a comfortable stay for all guests.

Convenient Facilities and Nearby Attractions
Indulge in hot and cold drinks from the hotel's vending machines or venture out to explore the variety of restaurants and bars nearby. With García Sanabria Park and Teresitas Beach within reach, Hotel Horizonte is the perfect base for your Santa Cruz adventure.

Ready to experience the charm of Hotel Horizonte? Book your stay now for an unforgettable visit to Santa Cruz!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 9 per day.

Location

Guest Reviews

7.1
Based on 3906 reviews
Cleanliness: 5.56
Service: 8.03
Location: 8.57
Room Quality: 6.02
Amenities: 6.55
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 7.53
C
Cristina • couple • es
3
2026-05-16 • via Nuitee
Y
Yaiza • solo_traveller • es
7
2026-05-16 • via Nuitee
M
Mike • solo_traveller • gb
8
Overall v good
Pros:

Clean great staff got the rooms i requested

Cons:

Wifi speed good but up and down a lot

2026-05-16 • via Nuitee
R
Rene • solo_traveller • cz
9
Pros:

Hotel má vynikající lokalitu v centru a za dobrou cenu. Je starší, ale to nevadí, nepotřebuji hotel za 300 € za noc. Líbil se mi dizajn nábytku - stůl, čelo postele. noční stolky. Potěšila malá lednička, super!!! Blízko jsou obchody, pekárny, kavárny, restaurace, tramvaj. By to můj druhý pobyt v tomto hotelu. Teď jsem měl pokoj s oddělenými manželskými postelami. Postel byla dobrá,

Cons:

Je cítit odpad v koupelně, ale s tím hotel asi moc neudělá, to je věc městské kanalizace. Vím, že některé děti, potřebují v noci ke klídnému spánku malé světlo. Přes zeď spal někdo, kdo k tomu, aby spal, potřebuje mít puštěné rádio. Mírný hluk mi nevadí, řekl jsem si ale, že asi obecně na dovolenou není od věci mít v tašce preventivně přibaleny špunty do uší - tip pro všechny. ;)

2026-05-16 • via Nuitee
M
Montse • couple • es
8
2026-05-15 • via Nuitee
A
Alcaraz • solo_traveller • es
10
2026-05-14 • via Nuitee
L
Luis • solo_traveller • es
1
2026-05-14 • via Nuitee
J
Julio cesar • couple • es
8
2026-05-14 • via Nuitee
G
GÓMEZ SÁNCHEZ • solo_traveller • es
8
2026-05-14 • via Nuitee
V
Verónica • solo_traveller • es
8
Básico, pero limpio.
Pros:

Dudaba por algunas valoraciones, pero mi experiencia ha sido fantástica.
Camas cómodas. El rellano olía muy bien.
Agradecimientos al chico de recepción, que me dio cama doble, cuando había reservado una individual, y dormí de lujo.

Cons:

Quizás que se escucha mucho el ruido de las habitaciones contiguas.

2026-05-13 • via Nuitee
J
Jennifer Moraless • solo_traveller • es
5
Pros:

La ubicación

Cons:

La gente por la noche no respeta, los portazos en la puerta, gente discutiendo, no se podía fumar y los pasillos olían a tabaco,
El baño estaba sucio, la nevera soltaba agua

2026-05-13 • via Nuitee
C
claudio • family_with_children • it
4
Soggiorno bello nonostante la struttura non soddisfacente.
Pros:

La posizione ed il prezzo anche se per pochi euro in più si può stare meglio il triplo e soprattutto nel pulito.

Cons:

L'assenza totale di qualsiasi tipo di attenzione e riguardo. Gomma da masticare lasciata per giorni nella camera della famiglia di mio cugino. Mai tolta nemmeno dopo due segnalazioni con tanto di lettura condivisa e tradotta.

2026-05-12 • via Nuitee
M
María del Carmen • solo_traveller • es
8
Pros:

Su Cercanía

2026-05-12 • via Nuitee
J
Jaidys Nohemi • solo_traveller • es
10
Me encantó!! Volvería a repetir
Pros:

Muy limpio todo!!! Cómodo para una estancia corta

Cons:

Todo excelente

2026-05-11 • via Nuitee
B
Brito Herrera • solo_traveller • es
7
2026-05-11 • via Nuitee
C
chavez • couple • es
8
Pros:

Todo bien limpio

2026-05-11 • via Nuitee
N
Natalia • solo_traveller • md
9
2026-05-10 • via Nuitee
P
palmerita87 • solo_traveller • es
10
2026-05-10 • via Nuitee
N
Nikolai • solo_traveller • by
10
2026-05-09 • via Nuitee
A
Albi META • solo_traveller • al
7
2026-05-09 • via Nuitee