Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location and river/lake views
Welcoming, proactive reception and helpful staff
Calm and peaceful environment
Good restaurant and well-liked food
Nice garden and pool facilities
Positive breakfast experiences
Cons:
Exterior decor and general maintenance need renovation
Aging rooms and bathroom finish issues
Occasional damp smell in rooms
Air conditioning not always working well
Missing small in-room amenities (slippers, toothbrush, robe)
Concerns about value for money/price

Categories

Cleanliness
6.2
Mixed reports: some guests say everything was very clean, while others note damp smells in a room, delayed cleaning service and general maintenance issues affecting perceived cleanliness.
Service
8.5
Generally praised: multiple mentions of proactive, welcoming reception and helpful staff; isolated incidents (irresponsible staff, missing receipt) noted but do not dominate sentiment.
Location
9
Strong positive: repeated praise for location and river/lake views; several guests highlight the site and tranquillity as key strengths.
Room Quality
6
Below average due to ageing rooms, AC not functioning well, bathroom finish issues and at least one report of a persistent damp smell.
Amenities
7
Facilities like the pool, garden and restaurant are appreciated, though some small amenities (slippers, toothbrush, robe) were missing and external decor/maintenance needs work.
Value for Money
4.3
Noted concerns about price vs. condition: at least one guest explicitly said the room was not worth the $220 rate and cited poor maintenance/aging infrastructure.
Food and Beverage
8
Generally positive: several guests praise the food as very good and breakfast as superb; some constructive feedback on variety and desire for local (Congolese) options.
Overall Experience
7.8
Overall favourable: many guests recommend the hotel, highlighting calm, good welcome and setting; however maintenance and room issues temper the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Amenities
Pullman Lubumbashi Grand Karavia offers an outdoor swimming pool, tennis court, and a garden for guests to enjoy. The sun terrace provides a perfect spot for relaxation.

Culinary Delights
Start your day with a delicious continental breakfast and savor local, African, and Mediterranean cuisines at the onsite restaurant. Unwind with a drink at the bar.

Wellness and Convenience
Guests can utilize the BBQ facilities, business amenities, spa, and wellness center. With airport shuttle services available, your stay at Pullman Lubumbashi Grand Karavia is both indulgent and convenient.

Book your stay now at Pullman Lubumbashi Grand Karavia for a perfect blend of luxury and comfort.

Important information:

Due to the economic crisis caused by COVID 19, the Pullman Lubumbashi has temporarily suspended all activities until further notice.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FBM

Location

Guest Reviews

7.1
Based on 204 reviews
Cleanliness: 6.2
Service: 8.5
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 4.3
Food and Beverage: 8
Overall Experience: 7.8
A
Alexander • couple • za
7
2026-10-23 • via Nuitee
B
Benjamin • couple • cd
8
2026-09-15 • via Nuitee
P
PKM • solo_traveller • cd
7
Pros:

L'emplacement et la vue sur la rivière Lubumbashi.

Cons:

Le décor extérieur nécessite la rénovation

2026-09-11 • via Nuitee
N
Naomie Kasengi • couple • cd
5
Le Pullman reste un établissement de référence à Lubumbashi, et son nom attire naturellement. Mais après y avoir séjourn
Pros:

L’emplacement

Cons:

L’entretien n’était pas au rendez-vous

2026-09-10 • via Nuitee
S
Si Asinta • solo_traveller • it
10
2026-09-07 • via Nuitee
C
Christelle • solo_traveller • cd
9
Pros:

Pullman grand karavia un endroit à recommander

Cons:

Tout été propre et la nourriture juste superbe

2026-09-07 • via Nuitee
S
Si Asinta • solo_traveller • it
10
2026-09-07 • via Nuitee
D
Dauly • solo_traveller • cd
9
Splendide
Pros:

Le calme, la propriété, l’accueil fabuleux

2026-09-05 • via Nuitee
G
Gilbert musongela • solo_traveller • cd
8
Pros:

Le petit déjeuner

Cons:

Balcon

2026-08-30 • via Nuitee
H
Hubert • solo_traveller • cd
9
Super bien
Pros:

Tout etait bien

Cons:

Le retard de nettoyage

2026-08-28 • via Nuitee
T
THIERRY • solo_traveller • be
8
2026-08-18 • via Nuitee
C
Charlotte • solo_traveller • be
8
Très bon séjour. A refaire . Je vous le recommande vivement
Pros:

L'accueil, le paysage, le restaurant et l'entretien du jardin

Cons:

Les finitions dans la salle de bain ou douche

2026-08-15 • via Nuitee
T
Tshibinda • solo_traveller • cd
10
2026-08-13 • via Nuitee
S
Si Asinta • solo_traveller • it
10
2026-08-10 • via Nuitee
S
Si Asinta • solo_traveller • it
10
2026-08-10 • via Nuitee
R
Rada • solo_traveller • be
5
2026-08-09 • via Nuitee
F
Freezzy • extended_group • be
5
2026-08-04 • via Nuitee
J
Jonathan • solo_traveller • za
1
2026-08-03 • via Nuitee
S
Stephanie • couple • cd
8
2026-07-25 • via Nuitee
M
mashiri • couple • zw
7
2026-07-10 • via Nuitee