Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
7.6
Some reviews noted issues with cleanliness, including mold and dust.
Service
8.6
Most reviews appreciated the friendliness and helpfulness of the staff.
Location
8.6
Guests praised the hotel's convenient location near the city center.
Room Quality
7.6
Some reviews mentioned small or loud rooms, not meeting expectations.
Amenities
8.1
Adequate amenities were provided, although some guests found them limited.
Value for Money
7.6
Several reviews indicated a lack of value for the price, especially regarding room quality.
Food and Beverage
8.1
Breakfast received positive comments, though it was noted as simple by some guests.
Overall Experience
8.6
General feedback indicates a pleasant stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:07

Property Description

Charming 19th-Century Townhouse Accommodation

Modern Comforts and Delicious Breakfast
Experience modern accommodation at Jacobs Hotel Brugge with tastefully decorated rooms, flat-screen TVs, and complimentary toiletries. Start your day with a freshly prepared breakfast featuring a variety of delights, from fresh croissants to a selection of juices.

Bar with Classic Belgian Beers
Unwind at the hotel's bar with a wide array of classic and contemporary Belgian beers. Enjoy a relaxed evening sampling the local flavors in a cozy setting.

Convenient Location and Helpful Staff
Benefit from the hotel's central location near Market Square and the Belfry of Bruges, with free WiFi throughout the property. Let the friendly staff assist you in discovering the city's historic gems and making reservations for your convenience.

Book your stay at Jacobs Hotel Brugge for an unforgettable experience in the heart of Bruges!

Important information:

Please note that in Bruges city center parking is paid between 09:00 till 20:00. The hotel has private parking spaces in a closed facility in the same street at 35.00€ per day and per private parking.

Located next to the Bruges Railway station, the largest car park is located and costs EUR 6.10 / 24hrs, including a 4 person bus transfer to a park and ride area right outside the city center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    Children from 14 years old to 17 years old stay for free when using an existing bed.
    Children from 14 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4099 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 8.6
F
Francisca solo_traveller es
8
2026-07-04 via Nuitee
F
Fontenele solo_traveller br
8
Pros:

Muito aconchegante. Apesar de não estar no centro, fica muito perto e a caminhada é agradável.

Cons:

Faltam estacionamentos próximos.
O custo de deixar na rua é muito alto.

2026-07-04 via Nuitee
N
Nelson Santos solo_traveller cl
10
Excelente experiencia!
Pros:

Tamaño habitación muy cómoda,hospedamos 2 adultos y un niño, camas perfectas, desayuno espectacular, atención 10 de 10, agradecemos la atención del personal todo perfecto.

Cons:

Todo fue perfecto

2026-07-04 via Nuitee
D
Daniela Mezzadri solo_traveller es
8
Come in famiglia
Pros:

L 'accoglienza e l 'ambiente familiare

Cons:

Tutto ok

2026-07-04 via Nuitee
B
Belmiro couple pt
4
Cons:

Atendimento rude do funcionário no check in.
Casa de banho suja.

2026-07-03 via Nuitee
D
Duygu couple tr
10
Mükemmel
Pros:

Hijyen kahvaltı konum herşey harikaydı

2026-07-03 via Nuitee
J
JOSE RODOLFO solo_traveller it
9
Pros:

Habitación muy limpia, personal muy amable, muy buen desayuno. Todo perfecto.

2026-07-03 via Nuitee
S
Stefaan couple be
7
Het viel mee dankzij de vriendelijke meneer aan de balie
Pros:

De bediening

Cons:

Geen airoc

2026-07-03 via Nuitee
N
Niall solo_traveller ie
8
2026-07-02 via Nuitee
S
Sangam couple gb
4
Good location but facilities subpar. Won’t return again.
Pros:

The location was good. Only 10-12 mins away from the centre.
Bed was comfortable. We did manage to get good sleep. We also appreciated the turn down service provided on daily basis.

Staff serving breakfast were good and quite polite.

Cons:

The room was REALLY small. Hardly any circulation with no air conditioning in the room. The window was there but we couldn’t leave it open as it gave easy access to anyone with the back staircase access.

Bathroom was dingy and small. The bathtub was cracked and sealed up using some glue.
I could hardly sit on the toilet. There was no room for my legs. I’m a tall lad but this was disappointing. When I raised a concern, I was told we booked a budget room so there was nothing they could do. Not even an apology!
The description on booking.com says, they have TV with Netflix option. That’s lie and complete marketing trick. We couldn’t even connect our phone with the TV. It’s not a smart TV. Again, when we asked, they didn’t offer any apology. Just shrugged us off.

Not hot breakfast options apart from scrambled eggs and bacon. We are vegetarian and used to having hot breakfast so we had to rely on toast yogurt.

2026-07-02 via Nuitee
I
Iryna couple dk
7
Вода в номері, хоча б лід у холодильнику який можуть запропонувати на рецепції безкоштовно.
Pros:

Ми подорожували машиною, і зупинялись в 5 отелях різних країн. На жаль Hotel Jacobs займає останнє місце. В номері немає холодильника, кондиціонера… була жара ми приїхали пізно , в номері не було навіть води, коли запитали на рецепції холодну воду вона сказала 5 євро!!! Ми були здивовані. Тоді вона каже чоловіку а ти отак краник покрути))), ок я розумію воду можна пити з крана , у нас в Данії також але де б ми не зупинялись у всих отелях була бутильвана вода , або холодна в холодильнику мінеральна і проста… Коли вибирала отель орієнтувалась на парковку .. її теж як такої немає, це просто місце під готелем які були зайняті і треба було самим шукати. На ніч змушені відкривати вікна , через це в номері були комарі)). Так були відлякувачі але не сильно допомогли. Це був не найдешевший варіант із запропонованих на букінг але найгірший.

Cons:

Майже все

2026-07-02 via Nuitee
Y
Yana couple ua
9
Great location and wonderful hospitality
Pros:

We really liked the location of the hotel. I would especially like to highlight the staff — Johan was very kind, helpful, and attentive to us. His hospitality made our stay even more enjoyable and left us with very pleasant impressions of the hotel.

Cons:

One thing to mention is that we visited during an unusual heatwave, with temperatures close to 40°C. As the hotel does not have air conditioning, the fan in the room was not enough during such extreme weather.

2026-07-01 via Nuitee
K
KITTY solo_traveller be
7
Amicale
Pros:

Un énorme lit m'attendais quelle plaisir, grand écran super. Petit déjeuner super bon. Personnel au top sauf l'étudiante mais elle doit apprendre.

Cons:

Salle de bains trop petite, place autour du lit trop petit.

2026-07-01 via Nuitee
B
Baluta family_with_children ro
8
Pros:

Locatia.
Micul dejun forte bun.

Cons:

Lipsa aerelor conditionate tinand cont ca au fost 40 de grade cand am fost.

2026-07-01 via Nuitee
M
Merete solo_traveller no
7
2026-07-01 via Nuitee
L
Laucevičius solo_traveller lt
9
2026-07-01 via Nuitee
R
Rebecca couple it
8
Pros:

La cosa migliore della struttura è la posizione

Cons:

Il fatto che non ci fosse aria condizionata in camera

2026-06-30 via Nuitee
J
Jennifer couple fr
4
Cons:

Pas de clime dans les chambres et pas de bouchon pour la baignoire

2026-06-30 via Nuitee
A
Auréliane solo_traveller fr
10
Pros:

Emplacement légèrement excentré du cétre mais totalement accessible et très calme.
Petit-déjeuner copieux

2026-06-30 via Nuitee
K
KIRAN couple bh
8
2026-06-30 via Nuitee