HARRIS Hotel Batam Center

Hotels
8.6 (1661 reviews)
Jl. Engku Putri , Batam Center , ID
+62 778 7498888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Air conditioning not effective

Categories

Cleanliness
8.18
Some complaints about the presence of carpet causing discomfort with breathing.
Service
9.15
Staff were friendly and supportive, contributing positively to the overall experience.
Location
9.19
Conveniently located near ferry terminals and shopping areas.
Room Quality
8.64
Spacious rooms but some issues with air conditioning and outdated furnishings.
Amenities
8.17
Basic amenities with some issues such as lack of breakfast.
Value for Money
9.13
Good value for the room price considering location and service.
Food and Beverage
7.68
Breakfast quality varied, with some dietary concerns unaddressed.
Overall Experience
8.65
A satisfactory experience overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Convenient Location
Harris Hotel Batam Center is just a short drive from Hang Nadim Airport, making it a convenient choice for travelers. Situated near Mega Mall Batam Centre and International Ferry Terminal Batam Centre, exploring the area is easy and accessible.

Modern Amenities
The hotel offers modern rooms equipped with a flat-screen TV, safety deposit box, and tea/coffee-making facilities. Guests can also enjoy the fitness centre, outdoor pool, and on-site restaurant serving a variety of cuisines.

Relaxation and Services
Indulge in a relaxing massage, shop at the souvenir store, or utilize the fax and photocopying services at the business centre. Harris Hotel Batam Center ensures a comfortable stay with its range of amenities and services.

Book your stay at Harris Hotel Batam Center now for a memorable experience!

Important information:

There might be loud noises from time to time during certain hours in the daytime, due to this construction. The property deeply apologizes for all the inconveniences the construction may cause you in advance. The hotel staff will do everything to make your stay as joyful and pleasant as possible.

Breakfast information: Breakfast for children age 7-11 years old will be subject to an additional charge of 50% the breakfast price. Children age 12 years or older will be consider adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

8.6
Based on 1661 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 8.65
G
GERT • family_with_children • sg
9
No comment
Pros:

Near ferry terminal. Easy for me n hubby goes around since it's our 1st time travel 2 of us.

Cons:

I've emailed the staff something what I want before reaching therebut no reply back from them. A bit dissapointed.
But luckily all staffs are friendly once I reach there.

2026-10-25 • via Nuitee
H
Herlina June • couple • sg
10
2026-10-24 • via Nuitee
M
Maximilian • solo_traveller • de
4
2026-10-21 • via Nuitee
M
Martha • extended_group • sg
8
Great location for our overnight in JB!
Pros:

Location is great! Very near the ferry terminal. Quite happy there is a gym in the hotel. The staff were very helpful and professional

2026-10-12 • via Nuitee
G
Georgina • family_with_children • nz
8
Great hotel in fantastic location. The breakfast buffet was delicious and there was so much choice - the doughnuts were
Pros:

Its location is fantastic…just across the road from the Mega Mall, which can be easily accessed by walkway over the road from the ferry terminal which is just next door.

Cons:

We booked a triple room for a family of 4. We thought they could add extra bed for our youngest child, but the there was no space…so he had to share a bed which was hard when they were all single beds and he was given no extra bedding.
Also I found the pillow very bulky and firm - and there was no other pillows available.

2026-10-09 • via Nuitee
M
Macus Neo • solo_traveller • sg
10
Pros:

Convenient
Clean
Comfortable

Cons:

Lift, when its moving, the door didt shut tight.

2026-09-19 • via Nuitee
R
roseda • extended_group • sg
10
2026-09-15 • via Nuitee
A
Ajay • solo_traveller • sg
9
It’s good
Pros:

The ambience

Cons:

Nil

2026-09-11 • via Nuitee
Z
zalid • couple • my
10
Pros:

Everything was good

Cons:

Nothing

2026-09-10 • via Nuitee
M
Mohamed Ridzwan • solo_traveller • sg
10
2026-09-10 • via Nuitee
F
Frank • couple • tw
9
2026-09-08 • via Nuitee
A
azizan • family_with_children • my
10
all good & nice!
Pros:

breakfast best, location best, room best. all good. will repeat and recommend to family & friends.

Cons:

extra bed not available eventho remarks during booking.

2026-09-08 • via Nuitee
A
Asnida • family_with_children • my
10
Overall it was an amazing experience staying at this hotel
Pros:

Customer service was amazing. Keep it

Cons:

NA

2026-09-07 • via Nuitee
A
Azizah • solo_traveller • my
9
Pros:

All

Cons:

Nothing

2026-09-07 • via Nuitee
D
Dr Zarina • solo_traveller • my
7
2026-09-06 • via Nuitee
S
Siew Chooi • family_with_children • sg
9
All the staff were very friendly, and the hotel was clean and comfortable.
Pros:

Comfortable and convenient

Cons:

Nil

2026-09-06 • via Nuitee
N
Nora Haszalina • family_with_children • my
10
Great stay with friendly staff, a perfect location right next to the ferry terminal, and convenient shuttle service. Hig
Pros:

Great stay at Harris Hotel! The staff were very friendly and helpful. The location is perfect — literally right next to the ferry terminal, which makes travelling so convenient. They also provide a shuttle to the ferry terminal, which was really helpful with our luggage.

Very convenient, comfortable and family-friendly. Definitely recommended and would stay here again! ❤️

2026-09-02 • via Nuitee
R
ruel • solo_traveller • us
9
Perfect location if traveling by Ferry
Pros:

Located yards from the ferry port

Cons:

Nothing

2026-08-30 • via Nuitee
F
Fadli • extended_group • sg
10
Very good
Pros:

Accessible to Batam Ferry Terminal

Cons:

N/A

2026-08-29 • via Nuitee
L
LI KUIN • solo_traveller • sg
9
Pros:

Near to ferry terminal

Cons:

No shelter

2026-08-29 • via Nuitee