HARRIS Hotel Batam Center

Hotels
8.6 (1661 reviews)
Jl. Engku Putri , Batam Center , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Air conditioning not effective

Categories

Cleanliness
8.18
Some complaints about the presence of carpet causing discomfort with breathing.
Service
9.15
Staff were friendly and supportive, contributing positively to the overall experience.
Location
9.19
Conveniently located near ferry terminals and shopping areas.
Room Quality
8.64
Spacious rooms but some issues with air conditioning and outdated furnishings.
Amenities
8.17
Basic amenities with some issues such as lack of breakfast.
Value for Money
9.13
Good value for the room price considering location and service.
Food and Beverage
7.68
Breakfast quality varied, with some dietary concerns unaddressed.
Overall Experience
8.65
A satisfactory experience overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Convenient Location
Harris Hotel Batam Center is just a short drive from Hang Nadim Airport, making it a convenient choice for travelers. Situated near Mega Mall Batam Centre and International Ferry Terminal Batam Centre, exploring the area is easy and accessible.

Modern Amenities
The hotel offers modern rooms equipped with a flat-screen TV, safety deposit box, and tea/coffee-making facilities. Guests can also enjoy the fitness centre, outdoor pool, and on-site restaurant serving a variety of cuisines.

Relaxation and Services
Indulge in a relaxing massage, shop at the souvenir store, or utilize the fax and photocopying services at the business centre. Harris Hotel Batam Center ensures a comfortable stay with its range of amenities and services.

Book your stay at Harris Hotel Batam Center now for a memorable experience!

Important information:

There might be loud noises from time to time during certain hours in the daytime, due to this construction. The property deeply apologizes for all the inconveniences the construction may cause you in advance. The hotel staff will do everything to make your stay as joyful and pleasant as possible.

Breakfast information: Breakfast for children age 7-11 years old will be subject to an additional charge of 50% the breakfast price. Children age 12 years or older will be consider adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

8.6
Based on 1661 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 8.65
L
LI KUIN solo_traveller sg
9
Pros:

Near to ferry terminal

Cons:

No shelter

2026-08-29 via Nuitee
F
Fadli extended_group sg
10
Very good
Pros:

Accessible to Batam Ferry Terminal

Cons:

N/A

2026-08-29 via Nuitee
7
76irmanr Family
10
Nuel The Man
Pros:

The staff were very friendly and welcoming.
The service was excellent, and the hotel was clean.
Overall we had wonderful experience and would definitely recommend this hotel to others.

2026-08-28 via Tripadvisor
A
Annie extended_group sg
8
Pleasant Stay
Pros:

Very convenient just a short walk from the jetty. Breakfast buffet spread is good. The staff are all very nice and friendly.

Cons:

There’s a smell in the room which reminded me of men’s hair cream

2026-08-27 via Nuitee
5
530gatotw Solo travel
8
Harris hotel experience
Pros:

Nice room and view, near the shopping center, masjid. Strategic location

2026-08-26 via Tripadvisor
8
83tasyaf Solo travel
10
Unforgettable Solo Trip! Special thanks to Trestha & Aprilio!
Pros:

I had an absolutely magical stay at HARRIS Hotel Batam! As a solo traveler, I was initially expecting a quiet trip, but the team here made my stay so bright, colorful, and exciting!

A huge shoutout and heartfelt thanks to Trestha and Aprilio. They truly went above and beyond by surprising me in my room with a lovely cake and even featured my photo on the TV screen! It was such a thoughtful and personal touch that completely made my day.

Another highlight of my stay was the iconic HARRIS Move dance during breakfast. It was super energetic and fun—it kept me entertained and made breakfast as a solo traveler far from boring!

The warmth and hospitality from Trestha, Aprilio, and the whole team were exceptional. I highly recommend HARRIS Hotel Batam to anyone, especially solo travelers. I’ll definitely be back!

2026-08-26 via Tripadvisor
N
Noraziana family_with_children my
10
Food is good. Room very clean..Overall is good
Pros:

Clean & comfortable

2026-08-26 via Nuitee
I
Ivan solo_traveller us
10
Will stay there again
Pros:

Location very close to shopping and transportation, even when I need medical attention, they have a courtesy car to bring to the closest modern hospital.

Cons:

None

2026-08-26 via Nuitee
R
Road54288754062 Solo travel
10
Excellent
Pros:

The staff at the reception were extreme helpful, polite and accommodating.

2026-08-25 via Tripadvisor
A
ANAND solo_traveller sg
10
Stay @ Harris Hotel Batam Centre
Pros:

Staffs were friendly
Amazing breakfast

2026-08-25 via Nuitee
M
muhdn0rh Family
10
Amazing
Pros:

Good stay.. comfrotable bed .. good service and nice breakfast food..
trestha was friendly and helpful.. looking forward for more variaty food and please but food menu and spa book in the guest room so go make a choice while they are on bed

2026-08-24 via Tripadvisor
W
WiLL family_with_children sg
4
The price doesn't match the quality of the room
Pros:

Staff is very friendly, which is good. Location is convenient because it is just next to Batam Center ferry terminal.

Cons:

I paid SGD120 per room per night. I really don't think the quality of the room justify the price. The room is old, pillows are not comfortable, toilet looks old and toilet sewage smells. Overall it doesn't feel like 4-star hotel quality for sure. Price range around SGD~80 per room makes more sense considering the quality.

2026-08-24 via Nuitee
S
SITIHADAWIAH family_with_children my
10
excellent! surely will be back and stay here again
Pros:

all.... hihi

Cons:

The worst part? I couldn’t find anything to complain about during our stay.” 😂

2026-08-24 via Nuitee
7
726vedantk Business
10
Harris Center Batam
Pros:

Staff was really friendly and the food was amazing

2026-08-23 via Tripadvisor
S
Siti Noramizawati family_with_children my
9
2026-08-23 via Nuitee
N
nabilfikriy Family
10
Good experience
Pros:

Early check in, good experience

2026-08-22 via Tripadvisor
T
Tien Tien family_with_children my
8
Great for chill time
Pros:

Comfortable room with an extra sofa, wing chair, and leather daybed. Seaview also exceptional! Definitely love it!

Cons:

The glass door in the shower area cannot be fully closed, and the shower head is quite difficult to adjust.

2026-08-22 via Nuitee
3
324putrik Family
10
Comfortably
Pros:

Very comfortable & great stay. Staff was very helpful and friendly. Able to check in early with the help of jojo & Trestha helped alot with calming down,entertaining and playing with my two kids. Keep up the good work Jojo & Trestha!

2026-08-21 via Tripadvisor
S
sallybG6249EX Couples
10
Superb hotel
Pros:

Staff here very friendly and helpful..location hotel just beside ferry terminal, hotel very clean and nice.. overall superb

2026-08-21 via Tripadvisor
S
Salina family_with_children sg
9
2026-08-21 via Nuitee