Hotel 81 Kovan

Hotels
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Hotel 81
7.4 (378 reviews)
768 Upper Serangoon Road , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
5.99
Multiple mentions of poor cleanliness and hygiene issues.
Service
8.46
Staff were helpful and friendly, although some reviews mentioned poor staff behavior.
Location
9
Convenient location near the bus station and city access praised in multiple reviews.
Room Quality
6.95
Several mentions of noise issues and small room size, affecting comfort.
Amenities
7.48
Basic amenities present, but issues with air conditioning and absence of toiletries reported.
Value for Money
6.44
Mixed reviews on value; some considered it pricey for the quality offered.
Food and Beverage
6.99
Basic breakfast options desired; convenience store nearby noted.
Overall Experience
7.86
Overall experience reflects mixed sentiments, balancing positive location and service against cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:22

Property Description

Convenient Location
Hotel 81, nestled beside Upper Serangoon Shopping Centre, provides a tranquil escape from the city buzz. Situated near Serangoon MRT Station and NEX Shopping Mall, our guests enjoy easy access to key attractions while reveling in a peaceful environment.

Comfortable Accommodations
Our air-conditioned rooms feature modern amenities such as a flat-screen cable TV, tea/coffee facilities, and en suite bathrooms with complimentary toiletries. With free WiFi and parking, we ensure a seamless stay for every guest.

Exceptional Services
At Hotel 81, our 24-hour front desk is always ready to assist with tour arrangements and luggage storage. Indulge in our drinks and snacks vending machine, or opt for laundry and ironing services for added convenience. Book now to experience a delightful stay at Hotel 81 Kovan.

Important information:

Please note that all guests, need to provide a valid government-issued ID/passport at check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 378 reviews
Cleanliness: 5.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.44
Food and Beverage: 6.99
Overall Experience: 7.86
M
Mohamed • solo_traveller • nl
7
Pros:

When i asked for safety box he gave me a other room with safety box that was very kind

Cons:

The room was small i didnt had a cooler

2026-02-14 • via Nuitee
T
terrence • family_with_children • sg
9
Overnight stay
Pros:

Location is good and bus stop very near
2 stops fm Serangoon MRT
Indian restaurant and 7 eleven beside the Hotel.
When checking in, I told the Evening shift Front Desk lady receptionist that I was in urgent need of an iron and board. They could not locate the iron initially but she followed up and delivered to me personally later TQ

Cons:

Bathroom cleaning can be improved

2026-02-08 • via Nuitee
K
Kokming • couple • my
10
2026-01-25 • via Nuitee
D
Dewi • couple • my
8
2026-01-24 • via Nuitee
V
VEERAPPAN RAJAMANICKAM • couple • sg
10
No windows for ventilation
Pros:

NA

Cons:

NA

2026-01-20 • via Nuitee
S
SAW TIMOTHY • extended_group • sg
5
2026-01-19 • via Nuitee
M
Musofiatun • couple • sg
7
2026-01-19 • via Nuitee
A
Astrobum • solo_traveller • sg
3
Rubbish. Luckily i did not bring anyone. For a short sleepover? Sure. For rest? NOT RECOMMENDED
Pros:

At least the aircon works.

Cons:

TV size. My bedroom PC monitor is larger. And there is no window. What room has no window? Answer: Storeroom.

2026-01-13 • via Nuitee
L
Lim • couple • sg
4
Cons:

房间内有难闻的味道，虽然客服人员有给我们换了房间，可是还是有一样的难闻的味道

2026-01-09 • via Nuitee
T
Teng • family_with_children • sg
6
2025-12-20 • via Nuitee
J
Jane • family_with_children • my
8
2025-12-17 • via Nuitee
Y
Yong • couple • sg
6
Not expectations
Pros:

Location

Cons:

Cleaness service

2025-12-14 • via Nuitee
B
Bladimer • couple • my
1
2025-12-10 • via Nuitee
G
GODs Creation • family_with_children • sg
8
Pros:

It a hotel near my home. And a convenient booking through Booking App.

Cons:

Just some minor things, like there's no holder for the shower hose. And the water flow wasn't the good either. Plumbing work definitely has to be done.

2025-12-07 • via Nuitee
H
Hisham • solo_traveller • my
7
2025-12-03 • via Nuitee
R
Rowfee • extended_group • in
5
Pros:

It’s near by city

Cons:

Staff behavior

2025-11-25 • via Nuitee
K
Kenyu • solo_traveller • my
1
Cons:

Staff bad

2025-11-24 • via Nuitee
M
Muhd • solo_traveller • sg
10
2025-11-23 • via Nuitee
D
Dinukshan • family_with_children • lk
4
2025-11-06 • via Nuitee
C
Christopher • family_with_children • sg
10
2025-10-25 • via Nuitee