Hotel 81 Kovan

Hotels
•
Hotel 81
7.4 (403 reviews)
768 Upper Serangoon Road , Singapore , SG
+65 6286 8181

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
5.99
Multiple mentions of poor cleanliness and hygiene issues.
Service
8.46
Staff were helpful and friendly, although some reviews mentioned poor staff behavior.
Location
9
Convenient location near the bus station and city access praised in multiple reviews.
Room Quality
6.95
Several mentions of noise issues and small room size, affecting comfort.
Amenities
7.48
Basic amenities present, but issues with air conditioning and absence of toiletries reported.
Value for Money
6.44
Mixed reviews on value; some considered it pricey for the quality offered.
Food and Beverage
6.99
Basic breakfast options desired; convenience store nearby noted.
Overall Experience
7.86
Overall experience reflects mixed sentiments, balancing positive location and service against cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:22

Property Description

Convenient Location
Hotel 81, nestled beside Upper Serangoon Shopping Centre, provides a tranquil escape from the city buzz. Situated near Serangoon MRT Station and NEX Shopping Mall, our guests enjoy easy access to key attractions while reveling in a peaceful environment.

Comfortable Accommodations
Our air-conditioned rooms feature modern amenities such as a flat-screen cable TV, tea/coffee facilities, and en suite bathrooms with complimentary toiletries. With free WiFi and parking, we ensure a seamless stay for every guest.

Exceptional Services
At Hotel 81, our 24-hour front desk is always ready to assist with tour arrangements and luggage storage. Indulge in our drinks and snacks vending machine, or opt for laundry and ironing services for added convenience. Book now to experience a delightful stay at Hotel 81 Kovan.

Important information:

Please note that all guests, need to provide a valid government-issued ID/passport at check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

7.4
Based on 403 reviews
Cleanliness: 5.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.44
Food and Beverage: 6.99
Overall Experience: 7.86
R
Roshel Thushani • couple • lk
10
2026-10-22 • via Nuitee
J
James A • family_with_children • us
10
Pros:

Location to food

2026-10-20 • via Nuitee
T
Ta son • solo_traveller • sg
9
2026-10-18 • via Nuitee
R
Rakesh • extended_group • in
7
2026-10-14 • via Nuitee
Z
ZI SAN • couple • sg
7
2026-10-14 • via Nuitee
W
Wei Jun Sean • solo_traveller • sg
7
Cons:

the carpark is just too small, so that's the problem with those who wants to park there.

2026-10-14 • via Nuitee
E
Ei Ei • family_with_children • mm
1
2026-10-12 • via Nuitee
T
Tan • solo_traveller • vn
7
2026-10-11 • via Nuitee
A
Anna • couple • de
3
Nie wieder
Pros:

Das wir zum Glück nur eine Nacht da waren

Cons:

Flecken an den Wänden, auf der Bettwäsche, den Handtüchern und den Spiegeln.
WLAN hat nicht funktioniert und anscheinend ist das Haus ein Bunker da wir auch kein Netz hatten und somit nicht mal mobile Daten nutzen konnten
Das Zimmer hat gestunken
Wir hatten einen Käfer im Zimmer
Der duschkopf war kaputt, überall lief Wasser raus, nach dem duschen war das ganze Bad überschwemmt, die duschkopf Halterung war auch schon kaputt
Die Seife hat gestunken
Generell Ware überall an den Wänden Risse
Fernseher hat nicht funktioniert
Keine Steckdosen am Bett oder eine Ablage z.B. Nachtschrank

2026-10-10 • via Nuitee
P
Pantha • couple • au
2
2026-10-08 • via Nuitee
E
Elhindy • solo_traveller • eg
7
Cons:

نظافة الغرف ليس جيده
وضيقه ولم يوجد ثلاجه او خزنه لحفظ الا غراض الخاصه

2026-09-15 • via Nuitee
S
Soren Michael • couple • dk
8
2026-09-13 • via Nuitee
E
Enta • solo_traveller • tw
7
2026-09-13 • via Nuitee
L
Lee • family_with_children • my
8
Pros:

The AC is really good.

Cons:

The remote control of the TV seems to have a glitch or something. Doesn't work sometimes.

2026-09-10 • via Nuitee
T
Ta son • solo_traveller • sg
8
2026-09-10 • via Nuitee
M
Mohamad • solo_traveller • sg
10
2026-09-09 • via Nuitee
M
Muhammad shafiq • solo_traveller • my
10
Pros:

nice and the reception person so nice

2026-09-03 • via Nuitee
N
Nasiru Dama • solo_traveller • ng
8
2026-08-27 • via Nuitee
C
Chia • solo_traveller • sg
5
The front desk very poor customer service
Cons:

Your front desk if not happy just don’t come to work people don’t own u anything

2026-08-25 • via Nuitee
Y
Yap • couple • sg
10
Nearby and clean
Pros:

Clean and comfortable

Cons:

No

2026-08-25 • via Nuitee