Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Some facilities may show age
Food quality in some areas could improve

Categories

Cleanliness
8.46
General sentiment suggests that cleanliness is acceptable, although there were mentions of the hotel showing signs of age.
Service
9.93
The staff were incredibly friendly and attentive, providing high-level service during guests' stays.
Location
9.47
The hotel is in a convenient area close to a major mall and tourist attractions.
Room Quality
9.62
Rooms were noted as spacious, modern, and comfortable across several reviews.
Amenities
9.45
Guests appreciated amenities like the swimming pool and spa services.
Value for Money
9.41
Many reviews indicated that the hotel offered good value for the price paid.
Food and Beverage
9.46
Food quality received high praise, especially breakfast options and buffet offerings.
Overall Experience
9.43
Overall guest experiences were very positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:50

Property Description

Luxurious Accommodations
Hotel Nikko Saigon offers modern rooms with top-notch amenities like flat-screen TVs and free Wi-Fi. The spacious rooms boast stunning city views and are designed with comfort in mind, perfect for a relaxing stay.

Relaxation and Wellness
Indulge in the full-service spa, outdoor pool, and fitness facilities at the property. Whether you prefer a soothing massage or a refreshing dip in the pool, this 5-star hotel has everything you need to unwind and rejuvenate during your stay.

Convenience and Accessibility
Located near popular attractions and shopping destinations, Hotel Nikko Saigon provides easy access to the best of the city. With a business center, concierge services, and proximity to the airport, your stay is sure to be seamless and stress-free.

Experience luxury and convenience at Hotel Nikko Saigon - book your stay now for an unforgettable experience!

Important information:

- Hotel provides to all in-house guests complimentary shuttle drop-off service from hotel to famous attractions in Ho Chi Minh City on various timings. Kindly note the shuttle service capacity is limited therefore advance reservation is required

- The name on the credit card used for the booking should correspond to the guest staying at the property.
- For bookings that require prepayment before arrival date, we kindly request that you present the same credit card used for the prepayment upon check-in.
- For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card or contact us for online payment link.
***These requirements to ensure the utmost security for payment transaction.***

- Guest will be required to pay room deposit upon check-in covering the entire stay as well as incidental deposit to cover miscellaneous expense. Any unexpended amount will be refunded at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 1248 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.62
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 9.43
4
473jaedynr Family
10
100% stay here! Best place to be!
Pros:

I whole heartedly agree this is the best place to stay! It is centered near everything and has the best aura to it, the workers who dedicated their time to making sure not only room are super clean but the front desk workers who constantly make you feel welcome and respected! I absolutely think if you come to Vietnam you should stay here, good prices for room ratio along with a very clean place to be! Also so cool we have a mall with an amazing food court to eat at! Love love this place and 110% will be back, also shout out to Raymond! He is a real one and helped us out so much with being accommodated!

2026-06-13 via Tripadvisor
K
kamolt2026 Business
10
Highly recommend it.
Pros:

Gorgeous hotel with everything one would anticipate from a five-star establishment. Excellent breakfast, location, and lovely pool. The room is very clean, has wonderful amenities, and has great views.
Excellent personnel, particularly Kevin at the front desk, who truly provides excellent service

2026-06-13 via Tripadvisor
J
johnx367 Business
10
Great experience
Pros:

The staff is really helpful ,especially Kevin Jin ,Joe ,from the front desk ,they help me a lot during our stay ,we had a very important meeting in our hotel .

2026-06-13 via Tripadvisor
G
Go05525738059 Family
10
Thank You Nikko!
Pros:

Phenomenal experience
The lobby is open and modern to match the rooms. Employees are fast, professional, and friendly. During cleaning employees take off their shoes and ensure cleanliness. They always make sure to restock the bathroom items and leave a little chocolate. Food was delicious inside the hotel, though if you want to switch things up there’s even an attached mall. Easily one of the better hotels I’ve stayed at, would love to come again.

2026-06-13 via Tripadvisor
5
542namh Family
10
Nikki Hotel for the WIN!
Pros:

The rooms have been absolutely incredible and the service to match. Raymond especially has been invaluable with his assistance and advance on our travel plans. The hotel is located in one of the best locations we could have asked for; with a mall attached and walking distance to anything you’re looking for. We’ve stayed in some rundown airbnbs but this atmosphere has given our family the breath of fresh air that only this type of luxury can provide.

2026-06-13 via Tripadvisor
P
Phuc solo_traveller vn
10
2026-06-13 via Nuitee
T
timpJ4109VO Family
10
Nikko hotel, raymond
Pros:

Raymond is absolutely the best! He took such great care of us from start to finish and made sure we had everything we needed. His kindness, professionalism, and attention to detail truly stood out. He went above and beyond to make our experience enjoyable and stress-free. We felt welcomed, valued, and well taken care of the entire time. If you’re lucky enough to have Raymond helping you, you’re in great hands. Thank you, Raymond, for your outstanding service!

2026-06-12 via Tripadvisor
2
293karenaj Friends getaway
10
A Memorable Stay with Outstanding Service
Pros:

Thank you for keeping our room clean and comfortable throughout our stay. We truly appreciated your hard work and attention to detail every day.

We also want to say that the hotel is beautiful, welcoming, and well-maintained. Our experience here was wonderful. We especially appreciate the kindness and helpfulness of the staff, particularly Leo and Travis, whose warmth and exceptional service were very helpful.

2026-06-12 via Tripadvisor
W
Wanderer29298536234 Friends getaway
10
BEST IN SAIGON
Pros:

Excellent hotel! Everyone’s friendly! Especially to Travis and Leo ⭐️ - filipinas

2026-06-12 via Tripadvisor
R
ronnieljoyb Family
10
BEAUTIFUL HOTEL AND GOOD CUSTOMER SERVICE
Pros:

Very accommodating So Nice and Clean Hotel and also The place is soo special and all the employees are Good Kind and Good services . i Highly Recommend to Stay Here And Spend your Vacation on Vietnam.!

For The Help of your Employees and Special thank you for Tony , Raymond ,miller and Vincent for assisting us in our stay
Thank you so much

2026-06-11 via Tripadvisor
K
klaudined2026 Family
10
Good Customer Service
Pros:

Although we did not stay overnight at the hotel, we had a wonderful experience with their staff. We needed a place to leave our luggage while we explored the city, and they were incredibly kind and accommodating in allowing us to do so.

The customer service was exceptional. Everyone was friendly, welcoming, and genuinely willing to help, making our visit much more convenient and enjoyable.

A special thank you to Tony, Raymond, Miller, and Vincent for their outstanding hospitality. They were professional, attentive, and went out of their way to assist us. Their kindness left a great impression on us.

We truly appreciate their help and would highly recommend this hotel based on the excellent service we received. Thank you for making our day in the city so much easier! ⭐⭐⭐⭐⭐

2026-06-11 via Tripadvisor
U
uyenn778 Family
10
Best stay in HCM
Pros:

We’ve stayed here a few times now and it has always been one of our favorite hotel in HCM city. The hotel itself is very clean and quiet. The staff is super nice here. Especially Kevin, Raymond, Tony and Ms Lin manager is super sweet and professional.

2026-06-11 via Tripadvisor
9
949cindyl Family
10
Highly recommend!!!
Pros:

We’ve stayed at Nikko Saigon multiple times in the past and will recommend this hotel to everyone. The staff are extremely attentive.
Special mention to Raymond and Tony who went above and beyond.

2026-06-11 via Tripadvisor
A
Annie_ngocha Business Scottsdale, Arizona
10
A special thank you to Raymond for his exceptional hospitality. He kindly helped with my luggage, prepared the room
Pros:

My first stay at Hotel Nikko Saigon was absolutely wonderful. I arrived early and was pleasantly surprised to be checked in immediately without having to wait until 2 PM.

A special thank you to Raymond for his exceptional hospitality. He kindly helped with my luggage, prepared the room before my arrival, and took the time to explain the room amenities. His professionalism and friendliness made me feel truly welcome.

The room was spacious, beautiful, and very comfortable. The entire staff was warm, attentive, and dedicated to providing outstanding service. The hotel atmosphere is peaceful and relaxing, making it a perfect place to stay.

Thank you, Raymond and the Hotel Nikko team, for such a memorable experience. I highly recommend this hotel and look forward to staying here again! ❤️✨

2026-06-11 via Tripadvisor
C
Christine couple au
10
2026-06-10 via Nuitee
E
Explore44733416466 Family
10
Pleasant experience with hotel reception check in.
Pros:

We were extremely pleased with Kevin, Steven and Jin’s service. They greeted us with warm smiles and assisted us with our check in. They went above and beyond what we would consider as standard service in the hotel industry and couldn’t be any more happier with their top quality service. Double thumbs up.

2026-06-09 via Tripadvisor
_
_G3692BQ Business
10
Best hotel choice for foreigners
Pros:

Have been here many times, every stay is beyond satisfying. Wonderful room, breakfast, and hospitality staffs, especially Steven, Jin, Kevin, Sabrina and Raymond.

2026-06-09 via Tripadvisor
8
870huyl Family
10
Fantastic
Pros:

Good location
Achieved 5 stars rating
Fabulous customer services
Good facility especially sauna spa and swimming pool

2026-06-08 via Tripadvisor
G
Global20973865683 Family
10
VERY GOOD HOSPITALITY
Pros:

Raymond has given us excellent service

2026-06-08 via Tripadvisor
H
H2304XVbarbarab Family
10
Amazing
Pros:

I had a wonderful stay at Nikko Hotel. During my visit, I accidentally lost my ring and was very worried. Thankfully, Travis found it in a sofa near Guest Services, and Andy, Justin, Peter, Kevin, and the rest of the team were incredibly helpful throughout the process.

I am extremely grateful for their honesty, professionalism, and outstanding customer service. Their efforts reunited me with something very special to me, and I truly appreciate their kindness.

The hotel was clean, comfortable, and the staff were exceptional. The breakfast was great, and the all-you-can-eat buffet dinner was excellent—10/10. A special thank you to Travis for finding my ring and to the entire team for their support.

I highly recommend Nikko Hotel and I can’t wait to be back again.

2026-06-08 via Tripadvisor