Hotel Diplomat, Colaba

Hotels
6.9 (357 reviews)
24-26, B.K. Boman Behram Marg, Apollo Bunder , Mumbai , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Poor service from reception
Noise disturbances

Categories

Cleanliness
5.61
Multiple complaints about cleanliness and stale smells from rooms.
Service
7.58
Mixed feelings about service; while some staff were friendly, there were issues reported with reception staff.
Location
8.62
Many guests praised the location as a strong point of the hotel.
Room Quality
6.57
Rooms deemed dated with complaints about noise and issues with air conditioning.
Amenities
7.1
Amenities were sufficient, but some guests desired better overall upkeep.
Value for Money
7.06
Guests mentioned good value for money, though some expected more quality for the price.
Food and Beverage
6.11
Feedback on the breakfast was mixed, with some acclaim but overall lack of notable highlights.
Overall Experience
6.58
A mix of enjoyable stays but significant issues overshadowed the experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:37

Property Description

Prime Location
Hotel Diplomat, strategically situated near the Bombay Stock Exchange and Colaba Causeway, offers convenient access to key commercial areas.

Comfortable Accommodation
The well-appointed rooms at Diplomat Hotel are fully air-conditioned with modern amenities like Wi-Fi, cable TV, and a refrigerator, ensuring a comfortable stay for guests.

Culinary Delights
Guests can indulge in delicious Tandoori dishes and authentic Punjabi cuisine at INDUS Cocktail Bar and Tandoor, complemented by a variety of cocktails and soothing lounge music.

Book your stay at Hotel Diplomat now and experience a perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that it is Mandatory to show valid photo ID Card with address proof and in the case of a foreigner, their passport with valid visa during check-in.

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Adults stay for Rs. 784 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 357 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.62
Room Quality: 6.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.58
A
Arora • solo_traveller • in
6
2026-02-14 • via Nuitee
Z
Zoher • couple • id
8
2026-02-14 • via Nuitee
A
Ashwin • family_with_children • in
10
A stay to remember.
Pros:

The location, services offered by hotel, 24 hour kitchen and hospitality by the staff.

Cons:

The only downside of this property is unavailability of car parking space.

2026-02-13 • via Nuitee
A
AJAY • solo_traveller • in
8
Cons:

Breakfast

2026-02-11 • via Nuitee
A
Ayan • couple • tz
7
Can be better considering the location.
Pros:

The property is in great location, staff were nice and helpful!

Cons:

The rooms were nice size but old needs a makeover, the toilet is old and moldy very uncomfortable. Also the breakfast was not good the menu was limited to foreigners.

2026-02-10 • via Nuitee
F
fiona • couple • gb
6
Excellent location friendly staff
Pros:

excellent location breakfast included helpful and friendly staff

Cons:

unfortunately the first night we were in a room 111 which is above the nightclub next door ask them to move me as it was very banging music till130 in the morning but they said they did not have another room. I was not happy, although they did move the next day to a room on the other side so second night got some sleep. also, there was a dirty towel in the wardrobe and the fridge wasn’t very clean.

2026-02-10 • via Nuitee
S
Sushma • extended_group • gb
8
Brilliant.
Pros:

Excellent location. God staff

Cons:

Not applicable

2026-02-09 • via Nuitee
A
AJAY • solo_traveller • in
8
Great except breakfast
Pros:

Breakfast should be improved. The staff at Nobel hall is not so good. Breakfast should be warm through out the duration. All items were not present. If you will ask only then will keep.

Cons:

Poor service at breakfast. Quality of food is poor

2026-02-08 • via Nuitee
P
Peter • family_with_children • de
9
Pros:

Check Inn. Persönlicher Service. Erhielt Unterstützung zu all meinen Fr.agen.
Das Zimmer war tip top sauber, jeden Tag. Immer wurde ich gefragt, ob etwasnfehle und alles ok sei. Klasse.
Habe mich sehr wohl gefühlt

Cons:

Nichts Wesentliches

2026-01-31 • via Nuitee
M
Maran • couple • in
7
Pros:

Courteous Service

2026-01-28 • via Nuitee
A
Al Saidi • extended_group • om
6
2026-01-23 • via Nuitee
D
dani • family_with_children • it
8
Pros:

posizione camera comoda e abbastanza pulita . vasca da bagno. luci un po disorganizzati. personale dello staff gentile il personale di servizio un po appiccicoso

2026-01-22 • via Nuitee
K
Kaveri • solo_traveller • in
6
The location makes this a practical choice, though care towards the cleanliness would be good.
Pros:

The location of the hotel is terrific. The staff is polite.

Cons:

The room has a stale cigarette smell, the cover duvet looked old and unclean. The house keeping staff left their back of cleaning supplies on the dresser table. The staff phone ringing constantly at a high volume was a disturbance late into the night. The overall run-down appearance of the headboard etc made me uncomfortable with the cleanliness levels,

2026-01-21 • via Nuitee
F
Franz Andreas • solo_traveller • ch
7
Ausser dem zu hohen Preis, alles gut.
Pros:

sehr freundliches Personal. Wäscheservice sehr schnell und preiswert. Roomservice gut, Portionen viel zu gross, habe eine halbe Portion bestellt, konnte nur die Hälfte davon essen. Reception sehr freundlich und hilfsbereit. der hohe preis ist vermutlich der Lage neben dem Taj Mahal palace hotel zu verdanken.

Cons:

Die Aussicht auf den Hinterhof

2026-01-20 • via Nuitee
J
Julie • extended_group • au
5
Pros:

Property was close to everything

Cons:

Very dated. It was clean but definitely needs a revamp. The air conditioning stopped during the night which made it very hot. It’s a cheap place to stay. I would pay extra and stay somewhere else if I visited again. You Pat for what you get.

2026-01-19 • via Nuitee
S
Sabeel • family_with_children • ae
6
2026-01-19 • via Nuitee
S
Satishkumar • couple • ch
5
2026-01-18 • via Nuitee
A
Aman • solo_traveller • in
7
2026-01-18 • via Nuitee
E
Enrica • couple • au
9
2026-01-16 • via Nuitee
P
Philipp • family_with_children • de
10
2026-01-14 • via Nuitee