Hotel Diplomat, Colaba

Hotels
6.9 (393 reviews)
24-26, B.K. Boman Behram Marg, Apollo Bunder , Mumbai , in

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Poor service from reception
Noise disturbances

Categories

Cleanliness
5.61
Multiple complaints about cleanliness and stale smells from rooms.
Service
7.58
Mixed feelings about service; while some staff were friendly, there were issues reported with reception staff.
Location
8.62
Many guests praised the location as a strong point of the hotel.
Room Quality
6.57
Rooms deemed dated with complaints about noise and issues with air conditioning.
Amenities
7.1
Amenities were sufficient, but some guests desired better overall upkeep.
Value for Money
7.06
Guests mentioned good value for money, though some expected more quality for the price.
Food and Beverage
6.11
Feedback on the breakfast was mixed, with some acclaim but overall lack of notable highlights.
Overall Experience
6.58
A mix of enjoyable stays but significant issues overshadowed the experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:37

Property Description

Prime Location
Hotel Diplomat, strategically situated near the Bombay Stock Exchange and Colaba Causeway, offers convenient access to key commercial areas.

Comfortable Accommodation
The well-appointed rooms at Diplomat Hotel are fully air-conditioned with modern amenities like Wi-Fi, cable TV, and a refrigerator, ensuring a comfortable stay for guests.

Culinary Delights
Guests can indulge in delicious Tandoori dishes and authentic Punjabi cuisine at INDUS Cocktail Bar and Tandoor, complemented by a variety of cocktails and soothing lounge music.

Book your stay at Hotel Diplomat now and experience a perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that it is Mandatory to show valid photo ID Card with address proof and in the case of a foreigner, their passport with valid visa during check-in.

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

6.9
Based on 393 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.62
Room Quality: 6.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 6.58
N
naveen • solo_traveller • in
1
avoid
Pros:

location

Cons:

dirty and smelly room, poor breakfast , dirty towels ,dirty passages

2026-08-29 • via Nuitee
M
MUSTAFA • solo_traveller • ae
8
Pros:

Location

2026-08-29 • via Nuitee
S
Sume • solo_traveller • om
4
Pros:

location is near to market

Cons:

too noisy, room bed very uncomfortable. linens were rough and dry. pillow not comfy. breakfast very limited and staff very slow to serve.

i asked for non smoking room but the smell of the room was very irritating as its obvious that it was smoky room.

2026-08-28 • via Nuitee
D
DHIRAJ • couple • in
2
Horrible not worth paying 8k
Pros:

Nothing.

Cons:

Waiters and staff are rough in there talks including Mr Girish at the reception. Staff force to give tip. Breakfast is horrible to worse. Dinner is not worth ordering. I had requested to give late checkout till 12.30 to 1 pm which was also turned down.

2026-08-17 • via Nuitee
N
Naruhiko • solo_traveller • jp
8
2026-08-16 • via Nuitee
R
rakki • solo_traveller • fr
8
2026-07-14 • via Nuitee
S
saif • family_with_children • om
9
2026-07-13 • via Nuitee
N
Narayani • solo_traveller • in
10
Pros:

Location

Cons:

Nothing

2026-07-06 • via Nuitee
A
Ajay • solo_traveller • in
10
Pros:

Need lot of improvment in breakfast.

2026-06-26 • via Nuitee
S
Sreekumar Panicker • couple • in
7
Overall good for the location.
Pros:

Location, Ambience

Cons:

Room standard, Very small lift, Dining hall (where breakfast served), Breakfast quality

2026-06-22 • via Nuitee
A
Aarti • family_with_children • in
10
2026-06-20 • via Nuitee
G
G Praveen Kumar • family_with_children • in
9
2026-06-17 • via Nuitee
P
Pravesh • solo_traveller • in
10
2026-06-11 • via Nuitee
J
Jahnavi • family_with_children • in
8
2026-06-02 • via Nuitee
S
Sharma • solo_traveller • in
10
2026-05-27 • via Nuitee
F
Fernandes • solo_traveller • in
7
2026-05-19 • via Nuitee
S
Sharoz • solo_traveller • in
10
2026-05-14 • via Nuitee
N
Nirav • solo_traveller • in
6
2026-05-01 • via Nuitee
V
Veliyaparambath • couple • in
10
Tottally Excellent
Pros:

Polite Staff good location

Cons:

Food need to be improved

2026-04-30 • via Nuitee
T
Trudy • extended_group • ca
10
loved it. have stayed there many times
2026-04-24 • via Nuitee