Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area

My daughter and her boyfriend and I stayed here and it was very comfortable beds beautiful view for the first time being in Charleston the food for breakfast was delicious the jacuzzi felt wonderful that is the main reason we booked this place cuz hardly any hotels have jacuzzis indoor and with my disability I needed that. Lori and Kevin were exceptional at the front desk concierge they were able to give us a late check out extra sheets whatever we needed very very good at customer service. Reya is the one who checked us in she treated us like we were family she made sure we had water bottles extra towels bedding for the sofa sleeper any questions we had she was a very quick on answering them. I would recommend this hotel for a very comfortable and ease of a stay.

Cirerra was exceptionally helpful and accommodating with both my questions and business needs. This was my first visit to Charleston, and she truly embodied the professionalism and hospitality of the IHG brand. When I ran into an issue printing from the guest computer, she immediately offered her assistance and resolved it with a smile. After a long day, her kindness and attention to detail made all the difference — it’s the little things that really stand out.

A centrally located facility with great amenities. Well-kept with a staff that was friendly and very helpful. Dale was a wonderful limo driver, navigating Charleston festival traffic with ease. 24 hour coffee bar and complimentary full breakfast. Great accommodations made for a great trip.

Great staff and facilities !

Great experience

Airport shuttle and able to accommodate our early room checkin

Clean spacious room! Great location for the wedding we were attending.

The staff was very friendly, the hotel is old, the shower doors were falling apart. The king bed was not king, because the gap between the headboard and matress was 6 inches. The trash truck showed up at 5am, I didn't get much sleep! I specifically booked this hotel for the Hot tub/Jacuzzi and of course it was NOT working! But the room cost more than locale hotels, because it had this amenity. They said i could have canceled the room for free, but i was already committed for a flight the next day. Im very disappointed for an IHG hotel. I wont be using these hotels again, and stay in a lot of hotels.

The airport shuttle was great. Loved that it ran 24 hours. Had late flight upon arrival and an early one in the morning
Very clean, great employees and breakfast was great. Served real food not just waffles. They even had a PANCAKE MACHINE!
What more do you need

Friendly staff. Clean lobby and room.

Room was clean and quiet, Staff friendly and cooperative. Room was at picture. My elderly mom was traveling with us bars were available and appropriate in bathroom

Shuttle was great and efficient
Loved my room

Good quick stay overnight. Convenient and great service at check in

Clean and

Everyone was so nice!!

Very nice place to stay roads are a bit uneven

Would like bacon at breakfast

The staff were AMAZING! We showed up in the morning after a torrential downpour while tent camping on the beach. It was like showing up to your aunt's house who just said, Come on in, Darlin! Jenni was so kind and allowed us to check in right away and would have given us breakfast if they were still serving. They treated us so kindly and went above and beyond.

The room was comfortable, a great value, and clean. The pool and hot tub were a great indoor activity for our children since it was still raining.

What can I say? My experience was superb, from the friendly greeting on arrival, check in process, daily housekeeping if needed, hot breakfast, firm bed with soft pillows, blackout curtains, spacious, clean, no noise from the airport, prime location and late check out available. The five days I stayed was much needed and Holiday Inn Express delivered in every way.

One minor note is the entrance to the hotel comes upon you quick so you have to pay attention.

I recommend this hotel and will be back!

Great breakfast bar.