Hotel Hacienda Inn Aeropuerto

Hotels
•
Independent
8.2 (136 reviews)
Avenida Aviacion, 750, Colonia Sambula, Mérida, YUC, 97259 , Mérida , MX
52-999-9842474

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Nice amenities
Cons:
Food quality inconsistent
Cleanliness could improve

Categories

Cleanliness
7.54
No specific mentions, general cleanliness standard for this hotel tier.
Service
9.01
The staff was wonderful and helpful throughout the stay.
Location
8.55
Conveniently located near the airport.
Room Quality
8
General comfort and quality as expected for this hotel.
Amenities
8.53
Excellent facilities and remarkable pool area.
Value for Money
8.19
Good value and very convenient for travelers.
Food and Beverage
7.54
Food in the restaurant wasn't the greatest based on feedback.
Overall Experience
8.21
Overall experience was fine with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:49

Property Description

Experience luxury and comfort at Hotel Hacienda Inn Aeropuerto, your premier destination in Mérida.

Spectacular Rooftop and Garden Views
Unwind on our stunning rooftop terrace or in our lush garden – the perfect spots to relax and soak in the scenic surroundings.

Exceptional Dining and Room Service
Savor delectable dishes at RESTAURANTE LA NORIA, where you can enjoy a meal with a beautiful garden view. Prefer a quiet evening? Our room service will bring delicious options right to your doorstep.

Business Ready with Modern Amenities
Stay productive with our well-equipped business center and event facilities. With a 24-hour front desk and multilingual staff, we're here to cater to all your needs effortlessly.

Don't miss out on an unforgettable stay – book your room at Hotel Hacienda Inn Aeropuerto today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 136 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 7.54
Overall Experience: 8.21
C
César • solo_traveller • co
2
Pésima, decepcionante
Pros:

No.

Cons:

No funcionaba bien el aire acondicionado en la habitación, en una ciudad donde hace mucho calor.

2026-06-26 • via Nuitee
H
Hernando • solo_traveller • co
8
2026-06-25 • via Nuitee
G
Gabino • solo_traveller • mx
10
2026-06-25 • via Nuitee
N
NELLIE • solo_traveller • us
2
I do not recommend
Pros:

Room was spacious

Cons:

Customer service, food and cleanliness

2026-06-23 • via Nuitee
S
Sam • solo_traveller • mx
6
Pros:

La ubicación, la alberca.

Cons:

Había muchos insectos en la habitación y esto lo hace ver sucio, en el restaurante le tuve que quitar una cucaracha a mi esposa del cuello y había más, no reclamamos en el momento por respeto a los demás comensales.

2026-06-21 • via Nuitee
M
Mathilde • solo_traveller • fr
9
Pros:

Établissement bien placé quand on a un vol tôt le lendemain, avec la réception ouverte 24h/24. L'espace piscine est vraiment magnifique, comme sur les photos.

Cons:

Pensez à votre répulsif à moustique !

2026-06-20 • via Nuitee
P
Pérez Molina • couple • mx
7
Cons:

No estaba fumigado adecuadamente

2026-06-20 • via Nuitee
P
Paulina Alejandra • solo_traveller • mx
10
2026-06-19 • via Nuitee
H
Hugo Fragoso • solo_traveller • mx
8
Hotel Hacienda muy buena ubicacion para trabajar
Pros:

Jardines bonitos, la cama confortable

Cons:

Comodidad en las camas estuvo en general bien, nada estupendo

2026-06-18 • via Nuitee
D
Dr thomas orellana • solo_traveller • mx
8
2026-06-17 • via Nuitee
I
Ivone Elizabeth • extended_group • mx
10
2026-06-11 • via Nuitee
G
Guillermo V • solo_traveller • mx
8
2026-06-11 • via Nuitee
C
Carla Constanza • solo_traveller • mx
9
2026-06-10 • via Nuitee
S
Stephen • couple • ke
10
2026-06-08 • via Nuitee
A
Azia Sandrine • extended_group • de
7
2026-06-06 • via Nuitee
L
Luis Gasca • solo_traveller • mx
7
2026-06-03 • via Nuitee
W
WW Travel • couple • us
6
Think twice
Pros:

Location

Cons:

They charge deposit for the second room key since we were in two people

Service's speed is slow

Hard to find some one to help you with your luggages - be prepared to carry your own stuffs

2026-05-31 • via Nuitee
G
Glenna • couple • us
9
A surprisingly comfortable stay!
Pros:

What a lovely surprise! We had a 2 day unexpected airline delay, so stayed here, close to the airport. The room was very comfortable, and apparently the bathrooms had been updated, too. We really enjoyed the pool also, since it was very hot. We were able to send laundry to be done, there was a full service BLD kitchen, so things were taken care of. Immediately adjacent to the property is an Italian Coffee Co shop, so we could even get fancy frozen coffee and bakery for the mornings. Next door to that, is an OXXO, for electrolyte drinks, snacks, etc. If you want a place close to the airport on your way in or out of Merida, this is great. The front desk all speak English, too.

2026-05-31 • via Nuitee
A
Anais • solo_traveller • de
7
Pros:

Muy accesible en cuanto precio y ubicación. Está muy cerca del aeropuerto. El personal muy amable y con una alberca muy grande.

Cons:

El baño es pequeño y faltan algunas repisas para poner cosas. Cuando fuimos hacía mucho calor y de las coladeras salía un olor desagradable, la ventana es muy pequeña y se encerraba mucho el calor y ese olor.
Comimos en el restaurante y todos los platillos que probamos nos parecieron muy malos y caros.

2026-05-31 • via Nuitee
A
Aaron • couple • us
9
Nice place
Pros:

Pools

Cons:

Location

2026-05-27 • via Nuitee