Hacienda Inn Aeropuerto

Hotels
8 (1674 reviews)
Avenida Aviacion No 709 Col Sambula , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to the airport / great location for quick stays
Excellent pool (size, temperature, appearance)
Attentive and welcoming staff / good reception
Good value for money
Some rooms reported as clean and comfortable
Cons:
Pest issues (mosquitos, ants, reports of cockroach) and inadequate fumigation
Slow or poor restaurant/breakfast service; food lacks flavor
Air conditioning problems, humidity/odour in rooms
Room maintenance issues (old fixtures, missing towels, broken coffee maker)

Categories

Cleanliness
6.5
Mixed reports: some guests found rooms very clean, but multiple reviews mention ants, mosquitos, a cockroach in the restaurant, bathroom odours and insufficient fumigation—overall cleanliness is below average.
Service
9
Staff frequently praised as attentive, welcoming and helpful (including excellent reception and pool-area service); some slow or unfriendly moments in restaurant service and occasional poor handling by management, but overall service is a strong point.
Location
9.5
Consistently lauded for proximity to the airport and convenient location for quick stays; many reviewers cite location as a primary reason to choose the hotel.
Room Quality
6.5
Mixed: some rooms described as comfortable and clean, but several guests reported weak/failed air conditioning, humidity/odours, old fixtures, missing towels and broken coffee maker — room quality needs improvement.
Amenities
9.5
Pool repeatedly praised (size, temperature, appearance); general property atmosphere is appreciated. Pool and related amenities are standout features.
Value for Money
8.5
Multiple guests explicitly note good value and reasonable price for an airport hotel with a nice pool; overall seen as good value despite some service/room issues.
Food and Beverage
6.5
Several complaints about food flavour, slow breakfast and restaurant service, and serious hygiene incidents (insects in dining area). Food/Beverage is a weaker area.
Overall Experience
8
Generally recommended for short/airport stays: excellent location, pool and friendly staff make stays pleasant, but cleanliness, food and some room issues lower the experience for longer visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Charming Hacienda-Style Hotel in Mérida

Relaxing Garden Oasis
Enjoy the tranquil garden with an outdoor pool and hammock zone, perfect for unwinding after a day of exploring.

Delicious Dining Experience
Indulge in traditional Mexican and International cuisine at La Noria Restaurant, while soaking in the picturesque garden views.

Modern Comforts and Amenities
Experience a comfortable stay in air-conditioned rooms with flat-screen TV, free Wi-Fi, and a coffee maker. Plus, benefit from complimentary parking and lobby computers for your convenience.

Book now for a delightful stay at Hacienda Inn Mérida!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8
Based on 1674 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8
B
Barron Torres • solo_traveller • mx
10
2026-07-24 • via Nuitee
A
André • extended_group • ch
9
Pros:

Parfait pour une nuit avant de prendre l’avion. Superbe piscine!

2026-07-23 • via Nuitee
E
Elias • family_with_children • de
5
Bien para una noche para llegar rápido al aeropuerto pero no más.
Pros:

La alberca está muy bien. La ubicación para el aeropuerto también.

Cons:

La habitación solo tenia 2 toallas para 4 huéspedes. No tenía toalla para manos. El aire acondicionado en la habitación olía a humedad muy fuerte. El baño olía a caño. La cafetera del cuarto no servía. En general todo muy viejo. Hicimos check in en la tarde y ya no había toallas para la alberca. El desayuno incluido tardó una hora en servirse. Pedimos waffles adicionalmente y los tuvimos que cancelar porque en 30 minutos tampoco los sirvieron.

2026-07-22 • via Nuitee
L
Líos • solo_traveller • mx
8
2026-07-22 • via Nuitee
P
Pascal • solo_traveller • fr
10
2026-07-21 • via Nuitee
H
Hedvika • solo_traveller • cz
10
2026-07-21 • via Nuitee
B
Balan • family_with_children • us
10
2026-07-15 • via Nuitee
M
Maria • couple • us
10
2026-07-15 • via Nuitee
C
Calderon • solo_traveller • mx
9
Agradable
Pros:

El servicio es excelente,, la habitación cómoda y limpia.

2026-07-13 • via Nuitee
Y
Yu • solo_traveller • au
8
Nice hotel with very good value for money
Pros:

Close to the airport. Nice internal environment. Restaurant opens till late. Late breakfast room service is nice in hot summer.

Cons:

Lots of ants in the bathroom ☹️

2026-07-13 • via Nuitee
S
Solar • solo_traveller • mx
9
Pros:

Cumplio perfectamente con mis necesidades, que era un hotel cerca del aeropuerto. Estaba muy limpio, sencillo, no utilice ninguna amenidad pero todo se veia bien

2026-07-08 • via Nuitee
M
Mark • couple • mx
7
Stayed multiple times quite like it
Pros:

Had the king room was great liked it bed was comfy

Cons:

The food needs major improvements
But managers need to improve witnessed bad handling of customers with food problems etc not wanting to budge etc replace or refund etc

2026-07-07 • via Nuitee
C
Cesar • family_with_children • mx
8
super bien
Pros:

el tamaño de la piscina esta super bien, temperatura, el personal muy atento, todo muy bien, el único pero que le pondría es el aire acondicionado, casi no enfriaba, tuve que comprar un ventilador

Cons:

solamente el aire acondicionado que no enfriaba lo suficiente.

2026-07-06 • via Nuitee
V
Vazquez • solo_traveller • mx
10
2026-06-30 • via Nuitee
S
Sánchez Molina • couple • mx
8
Pros:

el área de la piscina

Cons:

pueden mejorar el mantenimiento de las habitaciones

2026-06-29 • via Nuitee
M
Manuel Alejandro • solo_traveller • mx
8
Buen lugar a buen precio
Pros:

La alberca abierta hasta las 10 y muy bonita. Tambien las mesas y la construccion como hacienda.

Cons:

Algunos se pusieron a beber de mas en la alberca y eran algo impertinentes.

2026-06-28 • via Nuitee
C
César • solo_traveller • co
2
Pésima, decepcionante
Pros:

No.

Cons:

No funcionaba bien el aire acondicionado en la habitación, en una ciudad donde hace mucho calor.

2026-06-26 • via Nuitee
G
Gabino • solo_traveller • mx
10
2026-06-25 • via Nuitee
H
Hernando • solo_traveller • co
8
2026-06-25 • via Nuitee
N
NELLIE • solo_traveller • us
2
I do not recommend
Pros:

Room was spacious

Cons:

Customer service, food and cleanliness

2026-06-23 • via Nuitee