Hotel Mazatlan

Hotels
8.6 (201 reviews)
Avenida Rafael Buelna 185 , Mazatlán , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Tour desk
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Limited breakfast
Small room sizes
Poor internet connection

Categories

Cleanliness
8.06
Several reviews mention that the cleaning could be improved as some rooms were not cleaned thoroughly.
Service
9.53
Guests praised the helpfulness and attentiveness of the reception staff.
Location
9.57
Many reviews highlight the excellent location of the hotel close to key attractions.
Room Quality
8.02
Reports of small rooms and old furnishings warrant a lower rating.
Amenities
8.55
Basic amenities provided, but some facilities could be improved, such as the breakfast options.
Value for Money
8.51
Considering the competitive pricing, the value for money is reasonable despite some drawbacks.
Food and Beverage
7.56
Numerous guests expressed disappointment in the limited breakfast offerings.
Overall Experience
9.03
Overall, guests have a positive view of their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:42

Property Description

Convenient Location
Hotel Mazatlan is ideally situated just a short walk from Malecón Beach and a quick drive to the Historic Centre, offering easy access to top attractions.

Comfortable Rooms
Each room at Hotel Mazatlan is equipped with essential amenities such as air conditioning, a seating area, and a flat-screen cable TV, ensuring a cozy stay for every guest.

Delicious Dining Options
Guests can start their day with a complimentary Continental breakfast at the on-site cafeteria and explore nearby restaurants and bars along the scenic Mazatlan seafront.

Ready to experience the perfect blend of comfort and convenience at Hotel Mazatlan? Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 9.03
M
Mark • family_with_children • ca
8
Pros:

Friendly staff clean premises

Cons:

Internet was quite slow

2026-02-13 • via Nuitee
M
Marco • couple • mx
9
2026-02-12 • via Nuitee
N
Nancy • family_with_children • mx
6
2026-01-19 • via Nuitee
M
Maria Asunción • family_with_children • mx
10
Muy agradable
Pros:

La ubicación del hotel esta muy bien y el servicio de cafetería exelente el desayuno estuvo bien también

Cons:

Todo me gustó

2026-01-19 • via Nuitee
H
Hernandez Rivera • family_with_children • pr
10
2026-01-11 • via Nuitee
J
Johana Oneida • extended_group • mx
8
La estancia no cumplió mis expectativas", "Hubo algunos inconvenientes la ubicacion esta bien
Pros:

el desyuno no dan lo que dice cuando haces la reservasion pura manzana deben de agregar otro tipo de frutas el cafe esta un poco frio. deberian de agregar yogurt granola. pero lo demas esta bien por ser un desayuno ligero

Cons:

el baño no estaba tan limpio los cristales estaban sucios

2026-01-09 • via Nuitee
E
ESTEBAN • family_with_children • mx
4
Pros:

cual desayuno nunca ofrecieron ni informaron

2026-01-06 • via Nuitee
U
URIAS • family_with_children • us
8
Pros:

Limpieza

Cons:

Cuartos muy chicos y el desayuno muy básico

2026-01-03 • via Nuitee
M
Martha Alicia • family_with_children • mx
1
Muy mal hotel
Pros:

Nada

Cons:

La habitación muy chica, no tienen suficiente estacionamiento y tienes que hablarles en recepción para que saquen el carro que este atrás de ti y el desayuno disque continental y solo era café con pan y en horario de 7 a 9 o sea que teníamos que levantarnos temprano si no ya no te servían y si pedías cereal te daban un mínimo de leche y ya

2026-01-02 • via Nuitee
O
Osuna • family_with_children • mx
10
2025-12-29 • via Nuitee
O
Oscar • family_with_children • mx
10
2025-12-11 • via Nuitee
R
Ramon Antonio • family_with_children • mx
9
2025-12-10 • via Nuitee
R
Ramon Antonio • family_with_children • mx
9
2025-12-10 • via Nuitee
J
Jorge • family_with_children • mx
5
2025-12-09 • via Nuitee
R
Ruben • couple • mx
7
2025-11-27 • via Nuitee
A
Ana Karen • couple • mx
8
Buena.
Pros:

Bueno, aunque simple.
La ubicación excelente.

Cons:

La limpieza en habitacion, considero podría mejorar ya que solo tienen las camas y no camibian la ropa de cama y tampoco trapean.

2025-11-25 • via Nuitee
G
Gabriel • family_with_children • mx
6
Pros:

Tiene clima, televisión,cable y internet

Cons:

Los cuertos se ven viejos,las camas muy duras,el desayuno no vale la pena

2025-11-23 • via Nuitee
C
Carlos F. • family_with_children • mx
8
Pros:

Los muchachos de recepción muy atentos y las instalaciones muy cómodas

Cons:

Se les paso limpiar la habitación un día pequeño en general bien

2025-11-17 • via Nuitee
M
Meza • family_with_children • mx
9
Pros:

La ubicación

Cons:

El estacionamiento

2025-11-12 • via Nuitee
C
Cesar • family_with_children • mx
7
2025-10-25 • via Nuitee