Novotel Bangkok Platinum Pratunam

Hotels
•
Novotel
9.2 (3904 reviews)
220 Petchaburi Road, Ratchathewi , Bangkok , TH
+66 2 209 1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service and staff
Great location for shopping
Cons:
Inconsistent housekeeping
Limited variety in breakfast options

Categories

Cleanliness
8.51
Housekeeping was inconsistent, with missed room make-ups reported.
Service
9.98
Exceptional service from staff, especially noted for problem-solving and attentiveness.
Location
9.52
Excellent location near shopping malls and easy access to transportation.
Room Quality
8.97
Rooms are generally clean and well-maintained, though some equipment needs attention.
Amenities
9
Basic amenities are available, but some guests expected more variety.
Value for Money
9.46
Good value considering the location and facilities offered.
Food and Beverage
8.51
Breakfast options were plentiful but some guests desired more variety.
Overall Experience
9.68
Positive remarks across reviews, with a special note on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Prime Location Above Platinum Fashion Mall
Located directly above the popular Platinum Fashion Mall, Novotel Bangkok Platinum offers modern air-conditioned rooms with free Wi-Fi, making it a shopper's paradise.

Luxurious Amenities
The hotel features stylish rooms decorated in neutral shades, equipped with flat-screen TVs, well-stocked minibars, and private bathrooms with hot-water showers. Guests can also enjoy the outdoor pool, fitness centre, and 24-hour room service for a comfortable stay.

Convenience and Entertainment
With a self-service business centre, children's club, and various dining options including The Square Restaurant and Bar9 Beer Garden, Novotel Bangkok Platinum ensures a convenient and entertaining experience for all guests.

Book now to experience luxury and convenience at Novotel Bangkok Platinum!

Important information:

All reservations must be guaranteed with a valid credit card when checking-in, unless otherwise specified.

Upon check-in, the hotel requires the card holder to present the credit card used for making the reservation. Otherwise, the credit card authorization form must be signed and provided to the hotel prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

9.2
Based on 3904 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
P
Phurba • couple • bt
8
Pros:

Location

2026-09-19 • via Nuitee
V
Vitangcol • couple • ph
8
2026-09-17 • via Nuitee
M
Mohammed • solo_traveller • ae
3
2026-09-17 • via Nuitee
K
Karyn • couple • au
10
Great
Pros:

Close to everything

Cons:

All good

2026-09-16 • via Nuitee
عبدالله • couple • ae
9
شكرا من القلب ولي عودة مره أخرى
Pros:

الوقع و نظافة المكان و الموظفين

Cons:

نسيان المنشفه وهذا الشي لا يأثر على المكان و جودتك

2026-09-16 • via Nuitee
A
Alketbi • family_with_children • ae
10
A lovely place that I would happily recommend to others!
Pros:

الإقامة كانت مريحة والمكان نظيف ومرتب.
The staff were welcoming and very helpful!

Cons:

لا يوجد شيء مهم لم يعجبني خلال الإقامة.
Everything went smoothly and met my expectations.

2026-09-14 • via Nuitee
E
Eman • couple • qa
7
عادي ممكن اكررها
Pros:

قريب نظيف وزين

Cons:

ولاشي بس مب شرح

2026-09-14 • via Nuitee
S
Soraya • couple • us
10
2026-09-13 • via Nuitee
F
Fatmah • couple • ae
9
2026-09-13 • via Nuitee
F
Fatmah • couple • ae
10
2026-09-13 • via Nuitee
A
ANDREY • extended_group • kz
10
К отелю у меня претензий и вопросов нет , все на уровне.
Pros:

Завтрак супер

Cons:

Не понравилось , то что когда я на сайте бронировал номер , то было написано , что предоплата не требуется , можно оплатить на месте.
За три дня ваш сайт начал присылать угрожающие сообщения , что если я сне оплачу в течении 23 часов бронирование будет отменено!
Я выбрал тариф дороже хотя мог бы выбрать тариф поменьше и внести оплату во время первоначального бронирования !!!
Как то неправильно получается

2026-09-12 • via Nuitee
H
Hamed • solo_traveller • om
5
Pros:

الموقع جميل

Cons:

الموظف سئ

2026-09-11 • via Nuitee
G
Gabriel • solo_traveller • il
9
עונה בדיוק על הציפיות להיות במרכז העיר במלון נקי ונוח
Pros:

מיקום מרכזי צוות אדיב חדרים לא גדולים אבל נוחים ונקיים

Cons:

חדרים לא גדולים מספיק

2026-09-10 • via Nuitee
M
Maha • couple • kw
5
Pros:

لاشي

Cons:

مكيف حار ازعاج الغرفة المجاورة

2026-09-10 • via Nuitee
M
Michelle • solo_traveller • sg
6
Pros:

Location.

Cons:

Room was very noisy with the air-conditioning very loud noise and beside engine room or some generator room, it was very noisy ringing alarm noise all the way during my 5days stay, could hardly sleep plus bed was very hard. Not a very enjoyable stay. :(

2026-09-10 • via Nuitee
S
Stephan • couple • de
7
Pros:

Lage

Cons:

Hatte zu meinem 60. geburtstag den ich dort verbracht habe zumindest nen Glueckwunsch erwartet, da ich dort schon uebber 10 mal uebernachtet habe

2026-09-08 • via Nuitee
A
Ahmad Al Dhaheri • solo_traveller • ae
7
2026-09-07 • via Nuitee
A
Archad • couple • re
10
Pros:

Top petit déjeuner

Cons:

Odeur des égouts au rez-de-chaussée de chaussée conciergerie

2026-09-06 • via Nuitee
Y
Y. • solo_traveller • ch
10
2026-09-05 • via Nuitee
Y
Yodit • family_with_children • et
8
2026-09-04 • via Nuitee