Novotel Bangkok Platinum Pratunam

Hotels
Novotel
9.2 (3571 reviews)
220 Petchaburi Road, Ratchathewi , Bangkok , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service and staff
Great location for shopping
Cons:
Inconsistent housekeeping
Limited variety in breakfast options

Categories

Cleanliness
8.51
Housekeeping was inconsistent, with missed room make-ups reported.
Service
9.98
Exceptional service from staff, especially noted for problem-solving and attentiveness.
Location
9.52
Excellent location near shopping malls and easy access to transportation.
Room Quality
8.97
Rooms are generally clean and well-maintained, though some equipment needs attention.
Amenities
9
Basic amenities are available, but some guests expected more variety.
Value for Money
9.46
Good value considering the location and facilities offered.
Food and Beverage
8.51
Breakfast options were plentiful but some guests desired more variety.
Overall Experience
9.68
Positive remarks across reviews, with a special note on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:13

Property Description

Prime Location Above Platinum Fashion Mall
Located directly above the popular Platinum Fashion Mall, Novotel Bangkok Platinum offers modern air-conditioned rooms with free Wi-Fi, making it a shopper's paradise.

Luxurious Amenities
The hotel features stylish rooms decorated in neutral shades, equipped with flat-screen TVs, well-stocked minibars, and private bathrooms with hot-water showers. Guests can also enjoy the outdoor pool, fitness centre, and 24-hour room service for a comfortable stay.

Convenience and Entertainment
With a self-service business centre, children's club, and various dining options including The Square Restaurant and Bar9 Beer Garden, Novotel Bangkok Platinum ensures a convenient and entertaining experience for all guests.

Book now to experience luxury and convenience at Novotel Bangkok Platinum!

Important information:

All reservations must be guaranteed with a valid credit card when checking-in, unless otherwise specified.

Upon check-in, the hotel requires the card holder to present the credit card used for making the reservation. Otherwise, the credit card authorization form must be signed and provided to the hotel prior to arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3571 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
R
Reut family_with_children il
9
Pros:

Great location if you looking for shoping and restaurants but also very easy to connect to other parts of the city. Big and very nice room.

2026-03-07 via Nuitee
T
triportreatss Friends getaway Jakarta, Java
10
BEST LOCATION HOTEL FOR SHOPPING IN BANGKOK🇹🇭
Pros:

Great stay at Novotel Bangkok Platinum Pratunam! The location is unbeatable , direct access to Platinum Fashion Mall and walking distance to CentralWorld and Big C Supercenter Ratchadamri 😍

Clean, comfortable rooms and friendly staff. Perfect hotel if you’re planning a shopping trip in Bangkok. Would definitely stay here again!

2026-03-06 via Tripadvisor
A
Ann couple ph
9
Excellent will come back again
Pros:

Location and cleanliness

Cons:

Nothing

2026-03-06 via Nuitee
N
Ng family_with_children my
8
Pros:

Location

2026-03-05 via Nuitee
P
Peter family_with_children sk
10
2026-03-04 via Nuitee
M
Merav family_with_children il
10
Pros:

Excellent hotel, great location. Overall, this will be our regular hotel in Bangkok from now on. Highly recommended!

2026-03-04 via Nuitee
N
Natalia couple ru
10
2026-03-03 via Nuitee
G
GAFNIT solo_traveller il
7
2026-03-02 via Nuitee
S
SAEED family_with_children ae
8
2026-03-02 via Nuitee
N
Noemi family_with_children ph
8
Pros:

Exellent location and service

Cons:

Price can be on the high side

2026-03-02 via Nuitee
B
Balajisma Family Chennai (Madras), Chennai District, Tamil Nadu
8
Decent stay
Pros:

Good location and decent hotel to stay with family and friends. Pool area is very good.

2026-02-28 via Tripadvisor
A
ALAM family_with_children sc
7
2026-02-25 via Nuitee
A
ALAM family_with_children sc
7
2026-02-25 via Nuitee
A
ALAM family_with_children sc
7
2026-02-25 via Nuitee
A
ALAM family_with_children sc
7
2026-02-25 via Nuitee
M
Marion et Christophe family_with_children fr
10
Pros:

Lit confortable, piscine avec belle vue, super petit dejeuner

2026-02-24 via Nuitee
T
Thomas family_with_children no
9
Pros:

Ikke for stort, intimt og ikke overfylt. god frokost og flott basseng området.

Cons:

Var stort sett fornøyd.
Bedre kaffe, kaffen vart ikke etter ønske.

2026-02-23 via Nuitee
F
Fábio solo_traveller br
10
Excelente opção de hospedagem.
Pros:

Quarto excelente. Café-da-manhã maravilhoso, com muitas, muitas opções de comida. Todo o staff do hotel é muito cortês. O hotel está muito bem localizado.

Cons:

Gostei de tudo.

2026-02-23 via Nuitee
V
Vered couple il
9
Pros:

מיקום, ניקיון, ארוחת בוקר

2026-02-23 via Nuitee
S
Sontaya solo_traveller th
10
2026-02-23 via Nuitee