Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Smelly bathrooms
Breakfast issues

Categories

Cleanliness
8.58
There were concerns about the odor in the bathroom and some dissatisfaction with the breakfast quality.
Service
9.55
Guests commented on the friendliness and helpfulness of the staff.
Location
10
Multiple reviews highlighted the hotel's excellent location.
Room Quality
8.54
Some guests reported issues with noisy rooms and basic mattress quality.
Amenities
9.07
Amenities were seen as decent, but there were suggestions for improvement, particularly in the restaurant service.
Value for Money
9.53
Overall, guests felt they received a good value considering the location and services.
Food and Beverage
8.58
The breakfast quality was reported as lackluster, though dinner options were praised.
Overall Experience
9.77
Despite some negatives, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:18

Property Description

Historic Charm and Modern Comfort: Step into a piece of history at Parador Santa Maria La Real, housed in an 18th-century colonial building. Enjoy stylish rooms with private balconies, some even located on ancient subterranean corridors.

Luxurious Amenities: Relax in rooms featuring 4-poster beds, wooden furniture, and large windows. Unwind in the spa facilities with a sauna, hot tub, and massage sessions available. Don't miss the buffet breakfast served daily, including fresh juices, yogurt, and eggs.

Convenient Location: Just a block from 25 de Mayo Square, our hotel is a short walk from Central Market and a quick drive to the Bus Station. Let our 24-hour front desk assist you with airport shuttles for a stress-free stay. Book now to experience the perfect blend of history and luxury at Parador Santa Maria La Real.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SRE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 3 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 587 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.77
F
Franklin • family_with_children • fr
10
2026-03-20 • via Nuitee
H
Henderson • couple • us
10
Beautiful Hotel and great stay
Pros:

This was an amazing hotel. Our room was large and beautiful. It’s in a colonial building and it’s gorgeous. The rooftop restaurant was stunning and excellent. The staff was fantastic

Cons:

Nothing

2026-03-19 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Lage, Ambiente, nettes Personal

Cons:

Beim Frühstück war das Personal mit zu vielen Gästen an einem Tag völlig überfordert, es fehlte als wir kamen (ca. 3/4 Stunde nach Öffnung des Frühstücks) an fast allem.ö

2026-03-19 • via Nuitee
N
Naomi • solo_traveller • us
8
Excellent location, but awful wifi
Pros:

The location is excellent and the building has old world charm. The reception staff were very helpful finding a taxi when blockades were happening. The bed was comfortable and there was a fridge and a TV with English channels. Breakfast had fresh eggs and good choices for cereals/breads. I had dinner in the restaurant and it was OK (the pork was very fatty).

Cons:

The hot water could take up to 10 minutes to come and then the water pressure is so hard the drain can't keep up and the floor floods. Water bottles not replaced on subsequent nights. The wifi was atrocious, no matter which one I tried. Bed was comfy but the curtains were not blackout and there were bright lights outside windows until after midnight. Not enough toilet paper was left. Just minor things that don't add up to a 4* hotel.

2026-03-17 • via Nuitee
S
Scott • couple • us
4
Good location but way too noisy for a luxury hotel
Pros:

Good location. Front desk was responsive when we needed something.

Cons:

The hotel was so loud. There is a rooftop bar at the hotel where people are making noise and a nightclub nearby with pounding music until 2am. This was all three nights we were there. The doors and windows are thin so there is no soundproofing. I would not recommend staying here to anyone. Find a different hotel. Breakfast also opened at 7 but all the food wasn't out until 730 or later, so if you have an early excursion, forget about it

2026-03-16 • via Nuitee
A
angel • solo_traveller • es
10
2026-03-09 • via Nuitee
F
Flávia • family_with_children • br
8
Muito boa!
Pros:

Do atendimento dos funcionários, principalmente do Toto (muito gentil!) que carregou nossas malas e também serviu o café da manhã, do quarto espaçoso, da vista do rooftop!

Cons:

Da inflexibilidade de deixar um late checkout de 1 ou 2 horas.

2026-02-24 • via Nuitee
L
lee • extended_group • us
10
Perfect hotel for a historical city.
Pros:

The historic building with courtyards Our room had a large balcony with views of the city

Cons:

Didn’t restock the breakfast buffet.

2026-02-22 • via Nuitee
A
Alfredo • extended_group • bo
10
2026-02-22 • via Nuitee
H
Hongmei • couple • us
10
Pros:

Great location good roof top bar. Good staff service.

2026-02-22 • via Nuitee
J
José • couple • ch
10
2026-02-22 • via Nuitee
A
ana cristina • solo_traveller • ec
9
2026-01-31 • via Nuitee
D
Diego • couple • bo
8
Pros:

Me encanto la arquitectura, el rooftop con vista a toda la ciudad , el restaurante con las catacumbas, la comida deliciosa. El servicio era indiscutiblemente bueno, cada rincón te atrapa y te transporta a la época histórica de Sucre. El desayuno era delicioso y te preparaban huevos al gusto, puedes ordenar a la habitación lo que quieras de los restaurantes que tiene el hotel. El restaurante de la Catacumba es algo nunca antes algo visto para nosotros, hermoso y una comida exquisita. Tiene lugares hermosos para sacarse fotos. Es céntrico, sin duda esta en la mejor ubicación de Sucre, donde te puedes perder horas caminando por su centro histórico. Sin duda lo recomiendo, es toda una experiencia completa.

Cons:

Había polvo en las habitaciones, en los enchufes, las alfombras estaban sin aspirar, la colcha (no las sábanas) no estaban limpias, nuestro cuarto daba a dos patios interiores y no había mucha ventilación, no daban opción de un ventilador de piso tampoco (nosotros fuimos en verano). El baño (donde esta el inodoro) no era tan encantador, podrían hacerlo mas encantador (cambiar los azulejos y la regadera era muy antigua), limpiarlo mejor igual (había bordes negros) . El parqueo (subsuelo) es muy pequeño y no es lo más cómodo, casi siempre esta lleno. Lo más probable es que tengas que estacionar tu auto en la calle en frente al hotel, nosotros lo hicimos y no tuvimos problema.

2026-01-31 • via Nuitee
S
Suarez Apaza • family_with_children • bo
10
2026-01-23 • via Nuitee
A
Anavera Aranibar • couple • bo
7
Interesante
Pros:

La cama
Y el mirador

Cons:

El piso muy sucio y el ruido al amanecer 😔

2026-01-23 • via Nuitee
L
LUIS • family_with_children • br
9
2026-01-21 • via Nuitee
C
Christoph • solo_traveller • de
8
2026-01-19 • via Nuitee
G
Greta • couple • de
8
Toll gelegenes, etwas in die Jahre gekommenes Hotel mit Kolonialcharme
Pros:

Lage, Charme, Rooftopterasse

Cons:

Im Bad hat der Ausfluss gestunken, der Duschkopf war kaputt und das Frühstück war für den Preis mittelmäßig

2026-01-17 • via Nuitee
M
Malte • couple • de
5
Pros:

Innenhof und allgemeine Anlage super schick mediterran.
Lage ist sehr gut und zentral.

Cons:

Die Zimmer wirken wie aus dem 20. Jahrhundert und vor allem die Bäder benötigen mal eine Renovierung. Die Badewanne war schon gelblich.

2026-01-09 • via Nuitee
F
Fiorella14 • couple • pe
10
Excelente estadía en Sucre, un hotel bellísimo
Pros:

Linda estadía en Sucre, el hotel es una joya arquitectónica es muy lindo, las habitaciones amplias y cómodas, el personal muy amable, volvería definitivamente! Tiene también una tienda muy linda con productos bolivianos en el primer piso, me encantó. La ubicación es super céntrica, queda caminando al centro de la ciudad.

Cons:

Podría mejorar el desayuno con mayor variedad de frutas y jugos, y también incluir un hervidor de agua en las habitaciones, así como también algún detalle de la ciudad o del hotel. Esto lo recibí en otro hotel de la misma categoría donde me hospedé y me pareció un gran detalle. Son temas mínimos que se podrían mejorar, la experiencia fue muy buena!

2026-01-05 • via Nuitee