Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Smelly bathrooms
Breakfast issues

Categories

Cleanliness
8.58
There were concerns about the odor in the bathroom and some dissatisfaction with the breakfast quality.
Service
9.55
Guests commented on the friendliness and helpfulness of the staff.
Location
10
Multiple reviews highlighted the hotel's excellent location.
Room Quality
8.54
Some guests reported issues with noisy rooms and basic mattress quality.
Amenities
9.07
Amenities were seen as decent, but there were suggestions for improvement, particularly in the restaurant service.
Value for Money
9.53
Overall, guests felt they received a good value considering the location and services.
Food and Beverage
8.58
The breakfast quality was reported as lackluster, though dinner options were praised.
Overall Experience
9.77
Despite some negatives, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:18

Property Description

Historic Charm and Modern Comfort: Step into a piece of history at Parador Santa Maria La Real, housed in an 18th-century colonial building. Enjoy stylish rooms with private balconies, some even located on ancient subterranean corridors.

Luxurious Amenities: Relax in rooms featuring 4-poster beds, wooden furniture, and large windows. Unwind in the spa facilities with a sauna, hot tub, and massage sessions available. Don't miss the buffet breakfast served daily, including fresh juices, yogurt, and eggs.

Convenient Location: Just a block from 25 de Mayo Square, our hotel is a short walk from Central Market and a quick drive to the Bus Station. Let our 24-hour front desk assist you with airport shuttles for a stress-free stay. Book now to experience the perfect blend of history and luxury at Parador Santa Maria La Real.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SRE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 3 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 609 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.77
H
higashino • couple • jp
10
2026-04-15 • via Nuitee
J
Jorge Ortiz Garnica • solo_traveller • bo
10
Pros:

Le decoración y la arquitectura del hotel

Cons:

Todo estaba bien

2026-04-13 • via Nuitee
A
Auregan • solo_traveller • fr
10
2026-04-12 • via Nuitee
C
Carmen • solo_traveller • es
10
2026-04-11 • via Nuitee
A
Andre • couple • br
8
Estadia encantadora no Parador Santa Maria la Real, com charme histórico, localização perfeita e rooftop memorável — mas
Pros:

Hospedei-me no Parador Santa Maria la Real e a experiência, no geral, foi muito positiva, com alguns pontos que merecem atenção.

O hotel está instalado em um prédio histórico lindamente preservado, o que por si só já torna a estadia especial. A conservação é impecável e há um cuidado evidente em manter a identidade do lugar. Fomos recebidos com extrema simpatia pelo proprietário, que fez questão de nos apresentar um pequeno museu no subsolo — um espaço único, onde também são realizados jantares especiais, criando uma experiência bastante diferenciada.

A localização é outro grande acerto: fica no coração do centro histórico de Sucre, permitindo fazer praticamente tudo a pé, o que facilita muito a experiência na cidade.

O rooftop merece destaque à parte: é, sem exagero, um dos lugares obrigatórios em Sucre. A vista da cidade é espetacular, e o ambiente, aliado aos drinks e à comida, torna o momento memorável.

Cons:

Por outro lado, o processo de pagamento destoou completamente do nível do hotel. Não há máquina de cartão de crédito, e o pagamento é feito por meio de um link enviado via WhatsApp, com cobrança de taxa de serviço — no meu caso, inicialmente de 35 dólares, reduzida para 21 após questionamento. Trata-se de um procedimento pouco transparente e, francamente, incompatível com a categoria e proposta do hotel. Ainda mais considerando que, no comércio local — inclusive em estabelecimentos simples — o pagamento com cartão é amplamente aceito sem qualquer dificuldade.

Em resumo, é um hotel encantador e cheio de personalidade, com experiência acima da média em hospitalidade e ambientação. No entanto, precisa urgentemente alinhar seu processo de pagamento ao padrão que entrega nos demais aspectos.

2026-04-08 • via Nuitee
J
Jorge • couple • bo
9
El hotel es una joya de la colonia!
Pros:

La ubicación excelente, a una cuadra y media de la plaza principal .

2026-04-07 • via Nuitee
F
FENGJIAO • extended_group • bo
9
2026-04-07 • via Nuitee
J
Julia • solo_traveller • ch
8
Pros:

Europäischer Hotelstandard, sauber, super Lage und das Highlight ist die Rooftopbar

2026-03-27 • via Nuitee
S
Sandra Paola • solo_traveller • ch
8
Die Lage ist super, doch die Freundlichkeit an der Rezeption lässt zu wünschen übrig.
Pros:

Sehr zentrale Lage und grosse Zimmer.

Cons:

Ich kam mit dem letzten Flug am Abend in Sucre an und hatte mit dem Hotel eine Abholung via Taxi vereinbart. Doch da war niemand da und zum Glück nahm mich noch ein anderes Taxi mit, sonst wäre ich dort gestrandet! Der Flughafen ist 45 Minuten entfernt und es fuhr weder noch ein Bus oder Taxi. Die Dame an der Rezeption brachte nur eine fade Entschuldigung über die Lippen.

Am Tag meiner Abreise stand plötzlich noch eine grosse Konsumation in der Rooftop-Bar (öffentlich) auf der Rechnung, obwohl ich nur 1x dort war und nur ein Tee getrunken und bar bezahlt hatte. Erneut war die Rezeptionistin nicht sehr freundlich. Da müssen irgendwelche Gäste einfach meine Zimmernummer angegeben haben.

2026-03-27 • via Nuitee
L
Leandro • couple • br
3
LONGE DE SER UM HOTEL 5 ESTRELAS
Pros:

Boa localização, a 1 quadra da praça !! Rua tranquila e sem barulho.

Cons:

O hotel é lindo e bem decorado. Localização perfeita mas algumas coisas BÁSICAS O TORNA UM HOTEL DE NO MÁXIMO 3 estrelas.

1) o café da manhã é um desastre: frutas praticamente podres e com cascas são servidas. O CHAFÉ (café com muita agua) é horrível. Os pães são velhos e duros. Os bolos, biscoitos e croissant são puramente industrializaria.. sem gosto.

2) cama VELHA e MOLE DEMAIS. AFUNDA AS COSTAS. Eu não consegui dormir a noite toda e então, pedi pra trocar de quarto (mesmo sendo inferior) para que eu conseguisse dormir.

3) quarto não tem nada. O frigobar estava vazio e não tem ar condicionado. Ao menos tinha um café em pó ou chá para fazer durante o dia. Pedi um aquecedor na recepção pois estava frio demais durante a noite. A manta / coberta era velha… saindo fiapos …

4) Internet entrava e saia toda hora.

Resumo: HOTEL LINDO, BEM DECORADO E COM UMA BOA LOCALIZAÇÃO, MAS OS QUARTOS E O CAFÉ DA MANHÃ SÃO TERRÍVEIS. LONGE, MAS LONGE DE SER UM HOTEL 5 ESTRELAS. Falo isso com segurança pois viajo o mundo todo e sempre me hospedo em hotéis 4/5 estrelas.
ESSE HOTEL FOI UM DIS PIORES QUE ME HOSPEDEI, COM CLASSIFICAÇÃO DE 5 ESTRELAS, EM TODA A MINHA VIDA !!!!

Ahhh, CUIDADO com o PISO DO BANHEIRO !!!! ESCORREGADIO E QUASE CAÍMOS POR VÁRIAS VEZES !!! Completamente liso..

2026-03-26 • via Nuitee
L
lovaglio • family_with_children • ar
9
Pros:

La atención, el lugar una exquisitez, el bar en la terraza y el restaurant en el subsuelo con muy buena comida.

Cons:

Realmente me gusto todo

2026-03-24 • via Nuitee
S
Stephen • couple • us
9
2026-03-23 • via Nuitee
A
Augusto • solo_traveller • br
10
2026-03-23 • via Nuitee
D
Dubrana • couple • fr
10
Endroit de rêve à Sucre
Pros:

Tout!!! Magnifique hôtel dans le centre de Sucre. Nous avons tout aimé, la chambre, le petit-déjeuner, le roof top pour prendre un verre ou dîner, la décoration du lobby et le joli patio. A ne pas manquer!

Cons:

Rien

2026-03-22 • via Nuitee
F
Franklin • family_with_children • fr
10
2026-03-20 • via Nuitee
H
Henderson • couple • us
10
Beautiful Hotel and great stay
Pros:

This was an amazing hotel. Our room was large and beautiful. It’s in a colonial building and it’s gorgeous. The rooftop restaurant was stunning and excellent. The staff was fantastic

Cons:

Nothing

2026-03-19 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Lage, Ambiente, nettes Personal

Cons:

Beim Frühstück war das Personal mit zu vielen Gästen an einem Tag völlig überfordert, es fehlte als wir kamen (ca. 3/4 Stunde nach Öffnung des Frühstücks) an fast allem.ö

2026-03-19 • via Nuitee
N
Naomi • solo_traveller • us
8
Excellent location, but awful wifi
Pros:

The location is excellent and the building has old world charm. The reception staff were very helpful finding a taxi when blockades were happening. The bed was comfortable and there was a fridge and a TV with English channels. Breakfast had fresh eggs and good choices for cereals/breads. I had dinner in the restaurant and it was OK (the pork was very fatty).

Cons:

The hot water could take up to 10 minutes to come and then the water pressure is so hard the drain can't keep up and the floor floods. Water bottles not replaced on subsequent nights. The wifi was atrocious, no matter which one I tried. Bed was comfy but the curtains were not blackout and there were bright lights outside windows until after midnight. Not enough toilet paper was left. Just minor things that don't add up to a 4* hotel.

2026-03-17 • via Nuitee
P
psych4travel • Solo travel • Fort Worth, Texas
8
Beautiful hotel, friendly staff, poor wifi
Pros:

I stayed for 2 nights. The reception and staff were very friendly; however, whomever answers their Whatsapp gives different information about taxi pricing compared to the front desk, so that was frustrating when trying not to get ripped off. The reception came through in a clutch to find me a driver to get to Potosi during the blockades. Breakfast was good and they have fresh eggs to order and an assortment of breads and fruits and yummy fresh juices. The room was huge and I face an inner courtyard. The bed was comfortable and an assortment of pillow softness/hardness. The shower was a good size. The bad: The wifi was horrible. I tried connecting to several and every speed test was under 1 mbps and it was constantly dropping. The hot water for the shower can take up to 10 minutes to come and the water pressure is so strong that the drain can't keep up and water floods everywhere. They leave you 2 small bottles of water on the first day and never leave more (most replenish each night). The curtains are not blackout and they leave the inner courtyard lights on well past midnight. Overall, it's not a 4* for me.

2026-03-16 • via Tripadvisor
S
Scott • couple • us
4
Good location but way too noisy for a luxury hotel
Pros:

Good location. Front desk was responsive when we needed something.

Cons:

The hotel was so loud. There is a rooftop bar at the hotel where people are making noise and a nightclub nearby with pounding music until 2am. This was all three nights we were there. The doors and windows are thin so there is no soundproofing. I would not recommend staying here to anyone. Find a different hotel. Breakfast also opened at 7 but all the food wasn't out until 730 or later, so if you have an early excursion, forget about it

2026-03-16 • via Nuitee