Suncourt Hotel & Conference Centre

Hotels
8.4 (1469 reviews)
14 Northcroft Street , Taupo , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1469 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
R
Renè • couple • de
9
Pros:

Sehr gutes Frühstück, sehr gutes Restaurant, schönes Zimmer, gute Lage, freundliches Personal

2026-03-28 • via Nuitee
N
Natalie • couple • au
6
Great town
Pros:

Proximity to town. Helpful staff.

Cons:

Just wasn’t for me

2026-03-27 • via Nuitee
D
danni • couple • nz
9
2026-03-25 • via Nuitee
A
Angelo • couple • it
8
2026-03-24 • via Nuitee
J
June • couple • nz
9
2026-03-22 • via Nuitee
Z
ZVJEZDAN • couple • hr
8
Pros:

friendly staff

Cons:

Modest breakfast selection. No fresh fruit on offer.9

2026-03-22 • via Nuitee
M
Melanie • couple • au
9
Great place.
Pros:

Amazing staff at the hotel and adjoining restaurant. Great location, great views.

Cons:

The room was clean, there was just a musty smell. The carpet or mattress probably needed a steam clean. The bathroom was clean. The linen was clean.

2026-03-20 • via Nuitee
N
Natalie • couple • gb
10
2026-03-18 • via Nuitee
M
Mark • couple • nz
8
2026-03-17 • via Nuitee
J
Janet • extended_group • nz
5
For the room we got it was very overpriced so wouldn't be staying at the Suncourt again
Pros:

The staff were friendly and the food at the restaurant was nice. Location was good

Cons:

We had no view. You could hear the people upstairs walking around all hours of the night. Room was very dated for $500 a night would have thought it to be more modern. Bathroom didn't have much room around sink to put anything so had to put lid down on toilet and sit things there. I think because the home and garden show was on which we came down for you put the prices up which is a bit unfair

2026-03-15 • via Nuitee
R
Riazal • solo_traveller • au
10
2026-03-15 • via Nuitee
R
Rachael • family_with_children • nz
10
2026-03-13 • via Nuitee
J
James • solo_traveller • au
7
Pros:

Great location, although the rooms on the ground floor have balconies that are directly open to the public and look into a main road along the beach. The staff were nice and the room was spacious for 1-2 people.

Cons:

Bathrooms were clean but a bit outdated, and the bed was very uncomfortable (really soft).

2026-03-13 • via Nuitee
V
Vanessa • couple • nz
10
Nice room, comfy bad, good sized rooms, small basic kitchenette in the 2 bedroom room. Just a fridge and jug. No plates
Pros:

On-site restaurant, location to the lake. Nice staff and great service

2026-03-12 • via Nuitee
J
Joshua • couple • nz
8
Great location and an ok retrofit of older style accommodation.
Pros:

Great location and stunning sitting outside looking at the sunset on the lake

Cons:

Bed could’ve been bigger and more comfortable. The electric blankets plugs on the bed stuck up and were annoying

2026-03-12 • via Nuitee
C
Charlie • couple • nz
10
2026-03-09 • via Nuitee
J
Joe • couple • au
9
Waterfront property in central Taupo
Pros:

Waterfront property, central to restaurants and facilities. Very good restaurant on site - Lionel's!

Cons:

Warmer weather ;-)

2026-03-08 • via Nuitee
C
Charmayne • couple • nz
10
Pros:

Close to the Ironman event

Cons:

Everything was perfect

2026-03-08 • via Nuitee
D
Daniel • couple • nz
9
2026-03-07 • via Nuitee
Y
Yuliang • couple • nz
9
2026-03-05 • via Nuitee