Suncourt Hotel & Conference Centre

Hotels
8.4 (1563 reviews)
14 Northcroft Street , Taupo , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1563 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
C
Carrie couple nz
10
Very clean and comfortable room. Would definitely stay again.
Pros:

Lovely quiet location with view of the lake. Kim at reception was delightful.

2026-06-27 via Nuitee
J
Jenny couple nz
5
2026-06-27 via Nuitee
T
Tania-Louise couple nz
7
See above
Pros:

The stay, facilities, food, service apart from booking in and the conference we were attending was great.

Cons:

Confusion over the online booking and I feel we were overcharged due to a misunderstanding. The explanation given was inadequate.

2026-06-27 via Nuitee
M
Michael solo_traveller nz
10
2026-06-26 via Nuitee
R
Richard solo_traveller cz
8
2026-06-25 via Nuitee
A
Anna couple nz
7
2026-06-25 via Nuitee
M
Monica solo_traveller kr
10
2026-06-24 via Nuitee
S
Simon couple nz
9
Amazing
Pros:

The staff were like little robots - the $250. holding fee was a bit of a surprise

Cons:

the $250. holding fee was a bit of a surprise

2026-06-24 via Nuitee
M
Michaela family_with_children nz
8
Really enjoyed our stay. Loved the new bathroom, very powerful shower. Loved the location!
Pros:

The location, bathroom and service was amazing. There were lots of things to choose from on TV too. We asked for a portable cot for our son and that was supplied for an extra cost, but was put up nicely and made with lots of blankets for the cold winter night we stayed.

Cons:

The size of the room was quite small for what we paid for.

2026-06-24 via Nuitee
N
Nicholas family_with_children nz
9
Great stay with a fantastic restaurant!
Pros:

One of the best restaurants in Taupo! Everything else was as good as we expected.

Cons:

It would have been nice to have a room in level 1, but that wasn’t a problem.

2026-06-20 via Nuitee
S
Sullivan-Brown couple nz
8
2026-06-19 via Nuitee
J
Jacqui couple nz
10
Pros:

Everything great service, great location

2026-06-18 via Nuitee
C
Christopher solo_traveller nz
9
2026-06-18 via Nuitee
J
Johanna extended_group nz
9
2026-06-17 via Nuitee
T
Thomas solo_traveller ch
8
Etwas in die Jahre gekommen
Pros:

Das Hotel ist etwas in die Jahre gekommen aber soweit noch gut im Schuss, zum Glück hat die Aircon gut funktioniert da es die ganze Nacht gestürmt hat und es eiskalt war draussen. Sehr freundliches Personal an der Reception.

Cons:

Hier fällt mir nicht ein, alles gut.

2026-06-17 via Nuitee
T
TRACEY couple gb
10
Clean and comfortable
Pros:

Great location,clean and comfortable.

Cons:

Nothing,everything was good

2026-06-16 via Nuitee
Y
YUNJUNG couple kr
10
2026-06-15 via Nuitee
C
Carol couple nz
8
Pros:

We were in room 30. Had a lovely view of the lake. The room was lovely and warm when we arrived . We would have loved to have had an Evening meal there but it was booked out until after 8.00. Maybe when people are booking you could advise them to book early for Evening meal if they need one so that they are not disappointed. Overall stay was great. Thank you we will return.

2026-06-14 via Nuitee
S
Sarah couple nz
10
Comfortable and lovely views lovely hot pool!! Delicious restaurant! Highly recommend we will be back!
Pros:

Absolutely loved staying here, comfortable, loved the hot pool and the restaurant food was absolutely incredible!

2026-06-13 via Nuitee
D
Dawn Bedingfield family_with_children nz
10
Awesome stay
Pros:

Staff so friendly especially Kim . Restraunt staff lovely, spotless room and the compliant beds ever.

Cons:

There was nothing not to like

2026-06-13 via Nuitee