Suncourt Hotel & Conference Centre

Hotels
8.4 (1637 reviews)
14 Northcroft Street , Taupo , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Location

Guest Reviews

8.4
Based on 1637 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
M
Mary • couple • nz
9
Comfortable stay in attractive surroundings, with very helpful staff.
Pros:

Well furnished, well maintained with good view of lake

Cons:

Nothing, all good

2026-08-26 • via Nuitee
R
Rayonee • couple • nz
9
Beautifully set location and excellent service
Pros:

Location, views and service

Cons:

N/A

2026-08-24 • via Nuitee
M
Marsha • solo_traveller • nz
8
Pros:

Great views. Nice amenities and awesome location.

Cons:

N/A

2026-08-22 • via Nuitee
H
Hong Kwan • family_with_children • nz
10
2026-08-21 • via Nuitee
C
Caitlin • solo_traveller • nz
10
2026-08-21 • via Nuitee
L
Liza • couple • nz
8
2026-08-20 • via Nuitee
A
Alex • solo_traveller • nz
7
Great location, clean and up to date facilities with Great Lake views.
Pros:

Bed was very comfy with an up to date bathroom.
Spotless room, great location.
If you’re lucky you’ll get the local Sunday market right outside the hotel.

Cons:

Shower had pulses of scalding hot water without warning, no matter the temp
You set it to.
Dangerous if you were to be showering small children.
Staff were notified of the issue so hopefully it’s resolved and is an isolated issue.

2026-08-20 • via Nuitee
L
Leanne • couple • nz
10
2026-08-17 • via Nuitee
L
Lia • extended_group • nz
6
Pros:

Comfy bed

Cons:

Very thin walls - could other guests talking in their rooms - walking outside etc.

2026-08-17 • via Nuitee
R
Rebecca • solo_traveller • nz
7
3 Star Hotel
Pros:

Location was great. Friendly check in. Great to have Netflicks available

Cons:

The deposit was more than the room cost, this was even though there is no charge backs or mini bar! The beds were very uncomfortable with the electric blanket being so small you have to lay on the controls. Not enough lighting in the room. This should only be a 3 star hotel.

2026-08-16 • via Nuitee
M
Marie • couple • nz
6
Pros:

The location us amazing. The bed was super comfortable.

Cons:

Even though an email.is sent i did not like the fact that we had to.pre pay the 250 bond. Especially when you have already paid for the room prior. Most companies will hold your card. As you are more at the the high end of most peoples budget this is not aways easy to have on hand.

2026-08-16 • via Nuitee
H
Hilmar • solo_traveller • nz
7
Pros:

Location

Cons:

No balcony

2026-08-16 • via Nuitee
C
Cathy • solo_traveller • nz
8
2026-08-13 • via Nuitee
C
christophe • couple • fr
9
2026-08-12 • via Nuitee
J
John • family_with_children • nz
10
2026-08-12 • via Nuitee
G
Graham • extended_group • nz
8
2026-08-11 • via Nuitee
C
Christine • couple • nz
9
Everything was great
Pros:

Clean. Comfortable bed. Location

Cons:

N/A

2026-08-11 • via Nuitee
W
Walker • family_with_children • nz
6
Recommend for location
Pros:

The staff were efficient and friendly. The restaurant was excellent.

Cons:

No toaster or kettle in the room. The shower water pressure was low and the temperature fluctuated.

2026-08-10 • via Nuitee
H
hogg • couple • nz
7
gas
Pros:

my time

Cons:

the price

2026-08-09 • via Nuitee
P
Penny • family_with_children • nz
8
Location, comfort, and price equals a great stay. We will be back.
Pros:

Great location, good sized room with a sitting area, 2 twin beds and a separate double bedroom, perfect for a stay with my 2 children. Also very warm. Will stay again.

Cons:

Restaurant was fully booked so had to eat out, but shows it must be good.

2026-08-09 • via Nuitee