Suncourt Hotel & Conference Centre

Hotels
8.4 (1426 reviews)
14 Northcroft Street , Taupo , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1426 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
D
Daniel • couple • nz
9
2026-03-07 • via Nuitee
C
Craig • couple • nz
8
Great location, nice facilities, reasonably priced
2026-03-05 • via Nuitee
Y
Yuliang • couple • nz
9
2026-03-05 • via Nuitee
D
David • couple • nz
8
Loved everything - so relaxing
Pros:

I had French toast - was absolutely divine - we loved Barbara from Argentina - your special waitress

2026-03-04 • via Nuitee
D
Daniel • couple • nz
9
2026-03-04 • via Nuitee
B
Bec • couple • au
7
Pros:

Close to entertainment area

Cons:

Very thin walls heard everything

2026-03-03 • via Nuitee
G
Gerlad • couple • au
10
2026-03-02 • via Nuitee
D
David • couple • nz
10
Beautiful view of the lake and mountains also fabulous food from the kitchen, brilliant
Pros:

Exquisite French toast & coffee - we loved Barbara from Argentina also had delicious croissants freshly baked

Cons:

Access to our upstairs room with a lift would have made it much easier to get there

2026-03-02 • via Nuitee
M
Melissa • couple • nz
7
Was very relaxing
Pros:

Love the veiw of the lake and the ease of walking to town

Cons:

Could always be cheaper

2026-03-01 • via Nuitee
M
Mayara • couple • br
10
Excelente localização
Pros:

Localização e conveniência no check in e check out. O restaurante Lionel’s também merece uma menção honrosa, era maravilhoso, jantamos 2x nele!

2026-02-28 • via Nuitee
L
Linda • couple • nz
10
2026-02-28 • via Nuitee
C
Cindy • extended_group • gb
9
Always love Toupo. Would always choose to stay here
Pros:

Location, view, lovely staff, good food.

Cons:

Nothing

2026-02-26 • via Nuitee
A
Alekh • family_with_children • gb
9
Pros:

Stunning view over the lake with a lovely balcony. Very nice modern decor with good shower and very clean. Great food at the restaurant, nice hot tub/pool area that's open until 10 pm for an evening soak.

Cons:

Not the cheapest option.

2026-02-25 • via Nuitee
S
SYMEON • couple • gr
7
Σχετικα καλη.
Pros:

Η τοποθεσια.

Cons:

Το check out ηταν παρα πολυ νωρις και check in παρα πολυ αργα. Δεν ειναι δυνατον να βαζετε check out απο τις 10 το πρωι. Απαραδεκτο.

2026-02-25 • via Nuitee
C
Carolyn • couple • nz
8
Pros:

Good location and nice view. The units are pleasant and comfortable.

Cons:

The walls are paper thin between the units which is a problem if you get a noisy neighbour.

2026-02-25 • via Nuitee
T
tristain • couple • cn
10
Pros:

酒店员工都很友好，尤其是kim小姐，给予了我们很多帮助，非常感谢她

2026-02-24 • via Nuitee
E
Efrat • couple • il
8
Ok
Pros:

Great location by the lake. Nice room, nothing special. Really clean. Staff are nice and kind.

Cons:

The walls are thin and every time someone passed outside the room we could hear anything.

2026-02-24 • via Nuitee
J
JohnWanvig • solo_traveller • ch
9
2026-02-24 • via Nuitee
M
Michael • couple • ch
9
Pros:

Tolle Lage. Unser Zimmer oben war mit Seeblick. Grosses Badezimmer.

2026-02-23 • via Nuitee
P
Peter • couple • nz
9
2026-02-23 • via Nuitee