Suncourt Hotel & Conference Centre

Hotels
8.4 (1499 reviews)
14 Northcroft Street , Taupo , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1499 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
M
Madhu family_with_children nz
10
2026-04-17 via Nuitee
C
Caroline couple nz
10
Superb location and fabulous staff!
Pros:

Fantastic location, far enough from the road to be quiet, but you still have a fantastic view over lake.
The staff were super helpful, and the evening meal was Exceptional!

2026-04-17 via Nuitee
P
Peta couple nz
10
2026-04-15 via Nuitee
P
Phoebe family_with_children nz
8
2026-04-14 via Nuitee
A
ASH_UK solo_traveller us
9
Fancy Room with a Lake view
Pros:

Spacious shower (hand-held!)
First floor! Priority parking!
Lounge chairs on deck facing the Lake!

Cons:

A bit pricey and a surcharge to use my credit card!

2026-04-12 via Nuitee
D
Daniel Hsiao couple tw
8
2026-04-12 via Nuitee
D
Deepa family_with_children au
8
We had a comfortable and enjoyable stay!
Pros:

Great location and view. Great staff service. Good Room size.

Cons:

Lighting options in the room (kitchenette & bedroom light could not be seperated). Bathroom ( very small shower. no tub. No hand lotion. No tissues in the tissue box)

2026-04-08 via Nuitee
S
SILVIA solo_traveller br
5
Not wht I though it will be
Pros:

Good view from the lake and nice people in reception etc

Cons:

To access the room you have to go through the garage and it is quite a labyrinth. Also, they offered to “upgrade “us to an apartment in the very end of the hotel. We had to go through the garages and could not find our way back to the reception. Very nice apartment and at the same time, awful.

2026-04-08 via Nuitee
N
Nikita couple ru
7
Pros:

A very pleasant motel with helpful staff. Thanks to Daria for helping us check in. A beautiful view of the bay from the window. A small but cozy pool. Shuttles to Tongariro depart from the hotel. Our main purpose in Taupo was to hike Tongariro. A wonderful embankment for jogging is right in front of the hotel.

Cons:

We were supposed to have breakfast, but for some reason it wasn't available. Instead, we were given a voucher for a meal at a restaurant. But the restaurant was only open in the evening, so we had to find breakfast in town. Furthermore, the voucher wasn't enough for two days of lunches due to the cost of the restaurant meals. It's a shame we weren't warned about this situation in advance. Also, there are no grocery stores in the area. Almost all of them close after 4 PM. So we had to walk several blocks to the supermarket.

2026-04-08 via Nuitee
Y
Yang family_with_children cn
9
满意。
Pros:

位置很好,服务员很友好,周围吃饭景点都很近。

2026-04-08 via Nuitee
W
Waima family_with_children nz
10
2026-04-06 via Nuitee
B
Beverley couple au
10
Pros:

Wonderful food, great staff..loved having a laundry as we're travelling and a very good location. Stunning views and walking distance to town centre, hopefully we will be back one day

2026-04-06 via Nuitee
T
tonitron19 family_with_children es
10
2026-04-06 via Nuitee
F
Fraser solo_traveller nz
1
Get a tent and stay in a park you’ll have better sleep
Pros:

When I left

Cons:

Walls are thin we could hear next rooms tv all night we went and brought ear plugs
Handles in rooms are loose and hinges squeaked just shows lack of maintenance
Unfortunately a market was on the following day so room was surround by people setting up their stalls from 5am woke us up super early
Waste of $500 stayed in better motels for $180 night before and after IBS and Novatel way better

2026-04-05 via Nuitee
S
Shyanne Smith & couple nz
10
Clean, professional and welcoming.
Pros:

The staff member Ali was the highlight for us. So informative and welcoming and informative. Made the place instantly welcoming and a 10/10. We were helped by another staff member (apologies i never caught your name) who saved the day when we locked ourselves out of our room yikes 😂 staff highly influences ones stay and Suncourts staff were exceptional.

Our room itself was tidy, clean and comfortable. Nestled next to the Taupo lake but far enough from the main road, we were comfortable. Note that if you’re looking for a completely quiet stay whilst staying during the weekend, you will be right next to the Sunday Markets (literally outside your front window).

Have an onsite restaurant and bar for your convenience. We enjoyed it

Cons:

Personal preference - having the Sunday Markets right outside. As said thats personal preference and won’t be the case for everyone.

2026-04-05 via Nuitee
Y
YUN couple jp
9
2026-04-05 via Nuitee
J
James family_with_children nz
9
非常好
Pros:

位置优越

Cons:

隔音,还有持续烧热水的开水声音

2026-04-05 via Nuitee
D
Denise couple nz
9
2026-04-01 via Nuitee
J
Jörg couple de
8
2026-03-31 via Nuitee
R
Renè couple de
9
Pros:

Sehr gutes Frühstück, sehr gutes Restaurant, schönes Zimmer, gute Lage, freundliches Personal

2026-03-28 via Nuitee