Suncourt Hotel & Conference Centre

Hotels
8.4 (1512 reviews)
14 Northcroft Street , Taupo , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room view
Cons:
Food quality
Cleanliness issues

Categories

Cleanliness
7.9
Toilet smelled, not enough space, and issues with the shower cleanliness.
Service
9.4
The staff were very friendly, helpful, and accommodating to guest needs.
Location
9.4
Fantastic location, close to the lake and walking distance to town.
Room Quality
8.4
Good room view, but some rooms showing signs of wear.
Amenities
8.4
Amenities available are good, but lack of basics in studios was noted.
Value for Money
7.9
Price was mentioned as high for the quality provided.
Food and Beverage
6.9
Poor food quality with several complaints about breakfast and dining experience.
Overall Experience
8.9
Generally positive with some notable issues but many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:17

Property Description

Spectacular Views and Modern Comforts
Suncourt Hotel & Conference Centre boasts stunning views of Lake Taupo and Tongariro National Park. Each room features air conditioning, free WiFi, and a 55-inch Smart TV.

Dining Experience at Lake Bistro
Indulge in delicious meals at Lake Bistro, open for breakfast, lunch, and dinner. Enjoy the ambiance with a large screen Smart TV and an open fireplace. In the warmer months, dine on The Terrace with its sunny setting or in the enclosed and heated area during colder days.

Relaxation and Recreation
Unwind in the swimming pool or outdoor heated hot tub. Families will appreciate the children's playground.

Book your stay at Suncourt Hotel & Conference Centre for a memorable experience!

Important information:

Please note that this property requires a credit card pre-authorization upon check in to cover any incidental charges.

Please note guests will be required to provide a credit card (not debit card) on arrival along with a valid form of ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1512 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.9
K
Kelsi • family_with_children • nz
10
If travelling to Taupo again would be booking here
Pros:

Location was excellent for all our needs and easy walk across the road to the lake. Room had a view of the lake

2026-05-09 • via Nuitee
J
Jerke • couple • us
8
2026-05-09 • via Nuitee
S
Simon • couple • gb
9
2026-05-07 • via Nuitee
W
Wayne • couple • nz
8
Cons:

Think when booking it would be advisable to tell people to reserve table for dinner should they wish to. We were not aware that they had a restaurant and then we couldn't get a table until very late, had we known ahead of time we could have booked. A wee heads up is always appreciated

2026-05-07 • via Nuitee
L
Louise • couple • au
10
2026-05-06 • via Nuitee
H
Helen • couple • nz
10
2026-05-04 • via Nuitee
N
Nigel • couple • nz
3
Overpriced and under provided
Pros:

Not much. staff were great but room was terrible for the price severe condensation on windows. Restaurant also very ordinary and overpriced. Would not return or recommend.

Cons:

We had a tiny overpriced room. Our friends a few rooms down were paying the same rate as us but had a much bigger room.
Value for money was very poor. Ripoff

2026-05-03 • via Nuitee
W
Wu • couple • nz
3
Never come again.
Pros:

Near the lake and town centre. Great location

Cons:

I had a very disappointing stay. The front desk assigned me an accessible room that was very different from what I originally booked, and I was told there were no other rooms available and no possibility to change. To make matters worse, when I tried to boil water, I found five ants inside the kettle. Overall, a very poor experience.

2026-04-29 • via Nuitee
J
Jamie • couple • nz
10
Warm & cosy, great spot
Pros:

Refurbished & comfortable, staff were lovely & informative, Lionel’s was great next door for food

2026-04-28 • via Nuitee
I
Iveta • solo_traveller • no
7
Thank you - it was very nice vocation for me.
2026-04-27 • via Nuitee
D
Debra • couple • nz
6
average
Pros:

The room itself was clean and well presented.

Cons:

We stayed one night in Taupō and paid $274, expecting a premium room. While the room was marketed as such due to its lake-facing position, it was located on the ground floor, which didn’t quite match our expectations.

The mattress is in need of replacement—it was very soft and had a noticeable “roll together” issue, which made for an uncomfortable sleep. Space in the room was also quite limited, with barely any room between the end of the bed and the small desk.

There was a constant water dripping noise throughout the night, possibly coming from the air conditioning units above, which was quite disruptive. Additionally, the bathroom lacked a ventilation fan.

2026-04-27 • via Nuitee
L
Laura • family_with_children • nz
10
Pros:

Breakfast was great and the room was clean and comfortable. Great location as we could walk into town for dinner :)

2026-04-26 • via Nuitee
K
Karen • solo_traveller • nz
7
2026-04-26 • via Nuitee
R
Raymond • couple • nz
10
Definitely stay again
Pros:

A lovely view of the lake enchanted us upon entry. The bedding was clean and comfortable. The room was clean. TV was a good size for the room and easy to Cast from Netflix. Every one of the hotel staff were friendly. We had dinner at the hotel and enjoyed it so much we went back for breakfast. It’s just a few minutes walk to town so easy to get into the buzz of Taupo.

Cons:

We liked every thing.

2026-04-24 • via Nuitee
M
Mollie • couple • nz
10
2026-04-23 • via Nuitee
C
Chris • couple • nz
10
2026-04-23 • via Nuitee
B
Brendon • solo_traveller • nz
10
2026-04-22 • via Nuitee
S
Sharon • couple • gb
10
An absolutely amazing location, very comfortable room and great restaurant
Pros:

The friendly staff and location

Cons:

Nothing everything was perfect

2026-04-22 • via Nuitee
C
Christine • couple • nz
9
Pros:

great location, roomy suites, bath a nice touch. Beds were comfortable.

Cons:

Could hear the neighbours beside us swhile they were moving around. Breakfast was on the small side - enough for me but not husband.

2026-04-20 • via Nuitee
A
ADDISSA • solo_traveller • nz
10
Pros:

2nd time there, i think this definatly our go to when we stop in Taupo. Everyone and everything is just 5 stars, Highly reccommend.

Cons:

nothing to not like, its stunning

2026-04-19 • via Nuitee