Nishitetsu Hotel Croom Hakata

Hotels
8.4 (2084 reviews)
Hakataekimae 1 - 17 - 6 , Fukuoka , jp

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Nice cleanliness
Great location
Cons:
Rooms are small
Limited amenities

Categories

Cleanliness
8.56
清潔感があり、気持ちよかったです。
Service
8.73
スタッフがとても丁寧に挨拶をしてくれた。
Location
8.87
Hotel liegt direkt gegenüber des Bahnhofs Hakata.
Room Quality
7.52
The room was a little cramped, but that seems typical of Western-style rooms in Japan.
Amenities
8.25
大浴場でのスリッパをとめるクリップが足りなかったが、全体的に良かった。
Value for Money
8.41
Value for money is excellent.
Food and Beverage
8.46
Le petit déjeuner est très bien, c'est un buffet.
Overall Experience
8.43
Definitely enjoyed my stay and would return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:14

Property Description

Luxurious Stay Near JR Hakata Train Station

Convenient Location and Amenities: Just a 5-minute walk from JR Hakata Train Station, Nishitetsu Hotel Croom Hakata offers free WiFi, massage services, and spacious public baths for guests to unwind.

Comfortable and Well-Equipped Rooms: The air-conditioned rooms feature modern amenities such as a flat-screen TV, safety deposit box, fridge, and en suite bathroom. Guests can also enjoy green tea, humidifiers, and provided room wear and toothbrush sets for a comfortable stay.

Dining and Facilities: Indulge in South East Asian cuisine at Jakokujira restaurant or explore nearby attractions like Kushida Shrine and Ohori Park. With free-use PCs, laptop rentals, and a coin-launderette on-site, convenience is at your fingertips.

Book now for a relaxing and enjoyable stay at Nishitetsu Hotel Croom Hakata!

Important information:

The public bath is open between 15:00-01:00 and 06:00-09:30.

Housekeeping service is offered every 2 days.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.4
Based on 2084 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.87
Room Quality: 7.52
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
久美子 • family_with_children • jp
6
2026-02-28 • via Nuitee
こてあま • solo_traveller • jp
8
Pros:

部屋も広くきれいでした
朝食もおいしかった

Cons:

タッチパネルのチェックインの入力がタッチパネルで時間がかかった

2026-02-28 • via Nuitee
C
Chiu Tzu • solo_traveller • tw
10
2026-02-26 • via Nuitee
H
HATA • solo_traveller • jp
8
駅近で便利でした
Pros:

とてもロケーションが良かったです。
博多駅から歩きの遅い私でも徒歩で5分くらい。
1階には、カフェとコンビニがあってとても便利でした。

Cons:

チェックインが手間取りました。
不慣れなせいで、入力に時間がかかって
しまいました。スタッフの方がずっとついているわけではないので、戸惑いました。

2026-02-25 • via Nuitee
Y
Yaemi • solo_traveller • jp
7
Pros:

大浴場があるので、ゆっくり入れて疲れが取れました。

Cons:

カーテンがレースしか無くて夜、明るかったです。

2026-02-24 • via Nuitee
H
HIROKO • solo_traveller • jp
8
温泉最高
Pros:

温泉は良かった

Cons:

洗い場が少なく満席で待った。

2026-02-23 • via Nuitee
A
Ayaka • family_with_children • jp
6
2026-02-23 • via Nuitee
Y
Yu Wen • couple • sg
9
Very comfortable, well-equipped and amazing location.
Pros:

I stayed 6 nights and had a very comfortable and pleasant stay.

The bed was larger than usual and the room felt noticeably more spacious compared to most typical Japanese hotel rooms. Everything was clean and the bed was very comfortable, which made resting after long days out really easy.

The onsen was a huge highlight for me – perfect for soaking away the exhaustion after a full day of walking. The lobby is also beautifully designed, with plenty of comfortable seating, a small work area for those who need to get some work done, power sockets, as well as a coffee machine and vending machines.

The location is excellent – only about a 5-minute walk from Hakata Station. There is also a Lawson directly accessible from the first floor, which was extremely convenient.

I also really appreciated the shared facilities such as the laundry room, ice machine and microwave in the common area – this hotel has really thought of everything. The cleaning crew were always timely and efficient, and even though housekeeping is on alternate days, the hotel still ensured that I received fresh towels daily.

A nice extra touch was that the Tv in the room is a smart TV with all the major streaming services available – you just need to log in with your own account.

Cons:

The only small downside was that the Wi-Fi could be a bit spotty at times.

2026-02-22 • via Nuitee
W
WEONKIM • family_with_children • kr
7
2026-02-22 • via Nuitee
K
Kim • solo_traveller • kr
10
Pros:

교통편리

Cons:

샤워실바닥 상태

2026-02-22 • via Nuitee
池田 • solo_traveller • jp
10
とても良かったです。
Pros:

部屋も広くゆっくり出来ました。温泉大浴場があるのが良かったです。脱衣所も広く清潔感がありました。

Cons:

フロントの方にわからない事を質問した時、愛想がなかったのが、残念でした。忙しかったり、体調が悪かったかもしれませんが、私も接客業なので、笑顔は大事かなと思います。お一人だけで、他の方はとても良かったです。

2026-02-13 • via Nuitee
M
MIWA • solo_traveller • jp
8
Pros:

ラウンジにタイプの異なる席がありチェックアウト後もくつろげた。大浴場が良かった
朝食も美味しかった

2026-02-13 • via Nuitee
A
ASATO • solo_traveller • jp
10
癒し
Pros:

大浴場‼️

Cons:

なし

2026-02-13 • via Nuitee
Y
Yen Jung • solo_traveller • tw
10
2026-02-11 • via Nuitee
利幸 • solo_traveller • jp
5
小さいいらだち
Pros:

大浴場が快適

Cons:

空気清浄機の加湿が壊れていた　空調がはじめなぜか冷房になっていた　チェックインがすべてオートなのは良いが2日目のバスタオルなどの説明がほしかった　　朝食2000円は高すぎる　大浴場のロッカーは簡単にこじ開けられそうだった

2026-02-11 • via Nuitee
W
WEITING • solo_traveller • tw
9
2026-02-11 • via Nuitee
Ｍieko • couple • jp
5
駅近！大浴場は嬉しい！
Pros:

温泉♨️
駅近

Cons:

洗面所に物が置けずお化粧ができない
ウォシュレットがない

2026-02-09 • via Nuitee
K
Kwan Wah • family_with_children • au
9
2026-01-31 • via Nuitee
S
SENG SIK • family_with_children • kr
10
Pros:

이 호텔에 2박을 지내면서 가장 좋은 점은 호텔 건물 1층에 대욕장 온천이 있고 대욕장안에 노천탕과 히노끼 사우나등을 언제든지 사용할 수 있고 , 조식이 일식으로 너무 잘 나오는 겁니다
또한 하카다 기차억과 버스터미널이 바로 옆에 있고 공항도 택시로 15분거리에 있고 하카다시내 중심부와 텐진등 쇼핑타운과 음식거리등이 가까이에 있어서 시내관광도 편리했습니다
직원들도.너무 친절하게 안내해줘서 택시로 관광을 하는데 큰 도움이 되었어요.. .

Cons:

역시 일본 호텔은 객실이 작아요...

2026-01-31 • via Nuitee
M
MISAKO • family_with_children • jp
10
Pros:

駅へ近く便利でした。
温泉施設があり、良かったです。

Cons:

温泉の入浴時間が夜間もう少し長いして欲しと、思います。

2026-01-30 • via Nuitee