Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Affordable rates
Cons:
Rude service
Unclean rooms
Inconvenient breakfast location
Wi-Fi issues

Categories

Cleanliness
7.85
Reviews indicated unclean conditions, including water issues in the bathroom.
Service
8.35
Staff were reported as rude, but service met basic expectations.
Location
9.35
Multiple reviews highlighted excellent location.
Room Quality
7.35
Complaints about room maintenance and cleanliness were noted.
Amenities
7.85
Inconsistent feedback on facilities like Wi-Fi and breakfast.
Value for Money
8.35
Overall value perceived positively despite some drawbacks.
Food and Beverage
7.35
Breakfast arrangements were inconvenient, affecting overall rating.
Overall Experience
8.35
Mixed experiences with strengths in location but weaknesses in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:38

Property Description

Central Location in Ha Noi Old Quarter
Located just a short stroll away from Hoan Kiem Lake, Vietface offers convenience and comfort in the bustling heart of Ha Noi Old Quarter.

Convenient Amenities and Services
From free internet and a cozy bar to air-conditioned rooms with modern facilities, Vietface ensures a pleasant stay with services like bicycle rentals, airport transfers, and a helpful tour desk.

Exploration Made Easy
With major attractions like Ngoc Son Temple and St Joseph Cathedral within walking distance, and services like car and motorcycle rentals available, Vietface makes exploring the city a breeze.

Ready to experience the charm of Ha Noi Old Quarter? Book your stay at Vietface now for a memorable and hassle-free visit!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for VND 240,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 188 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
R
Radka • family_with_children • cz
8
2026-03-12 • via Nuitee
黃 • couple • tw
5
Pros:

有提供早餐,前面馬路比較小條,會車比較困難,下面很多吃喝的商店.

Cons:

室內燈光不夠明亮,衣櫥下面壞掉無法放東西,有提供早餐,但是不在同一棟,要走出去過一條馬路,另一間同名的住宿一樓,早餐會換菜色.

2026-02-26 • via Nuitee
A
Amy • couple • gb
6
Pros:

Very good location!

Cons:

Cleanliness was poor, and facilities were passable.

2026-02-11 • via Nuitee
P
Pavlo • solo_traveller • de
10
2026-01-31 • via Nuitee
M
Mark • family_with_children • gb
10
2026-01-22 • via Nuitee
S
Sascha • solo_traveller • es
4
Cheap place to stay...and that is all about it.
Cons:

the room looked completely different to the photos provided (no decoration). The breakfast was not served in the hotel but in a restaurant 250m away.

2026-01-19 • via Nuitee
Y
Yuriy • solo_traveller • ua
8
Pros:

Nice location. Good room. Good breakfast including but need to go another hotel

Cons:

Staff not so helpful

2026-01-15 • via Nuitee
S
Stef • solo_traveller • nl
5
Prima maar te duur
Pros:

De kamer was groot

Cons:

De mensen bij de receptie waren vaak aan het slapen of erg kortaf bij vragen. Achteraf heb ik veel te veel betaald (€45 per nacht) gezien de faciliteiten

2026-01-12 • via Nuitee
A
Aneta • extended_group • de
5
Nie wrócę
Pros:

Personel był pomocny

Cons:

Czystość

2026-01-09 • via Nuitee
S
Sherly • family_with_children • fr
7
Bon hôtel pour un court séjour
Pros:

Hôtel bien situé.
Près de tout
Chambre très spacieuse

Cons:

L'absence de serviette dans la chambre à mon arrivée. J'ai du aller les chercher à la réception.

2026-01-03 • via Nuitee
J
Jérôme • family_with_children • fr
9
Pros:

En plein vieux quartier, le personnel est à l'écoute et serviable.

2025-11-28 • via Nuitee
N
NELSON VALENZUELA • extended_group • cl
9
Pros:

ubicación excelente

Cons:

el baño de la pieza acumulada agua en todo el piso. 1 día sin wifi

2025-11-20 • via Nuitee
V
Vít • family_with_children • cz
8
Pros:

Výborná poloha

2025-11-11 • via Nuitee
S
Stefany • couple • au
2
Place falling apart
Pros:

Location

Cons:

TV and wifi not working
Breakfast is located in different place and nothing like the pictures
Staff are very rude and difficult to communicate

2025-11-05 • via Nuitee
R
Renatka • couple • vn
4
Pros:

Snídaně bylo postačující

Cons:

Neochotný personál, v koupelně tekla voda z umyvadla a nic s tím nechtěli dělat. Takže koupelna pod vodou. V pokoji lítali odpadni mušky

2025-10-29 • via Nuitee
S
Stefano • solo_traveller • it
4
Meglio non dire niente
Pros:

Quasi niente

Cons:

Tutto

2025-10-25 • via Nuitee
M
MARIE • couple • fr
7
1 nuit à Hanoï
Pros:

Nous y avons passé une nuit avant de partir pour Ha Giang. L’emplacement était super pour ce que nous souhaitions. Petit déjeuner inclus, mais attention, le petit dej est à prendre dans un autre établissement Phœnix à une rue.

2025-10-18 • via Nuitee
T
Tho
2
Pros:

Terrible

2025-09-28 • via Nuitee
R
Robert • couple • sg
7
2025-08-03 • via Nuitee
S
Svetozar • family_with_children • rs
10
2025-07-28 • via Nuitee