Grand Sunset Hotel Phuket

Hotels
7.2 (142 reviews)
188/4 karon road, muang, phuket , Karon Beach , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice pool
Cons:
Poor service
Small rooms

Categories

Cleanliness
6.1
Some guests mentioned cleanliness but stated it was just okay and not impressive.
Service
7.57
Mixed feelings on service, with reports of poor treatment but some acknowledgment of friendly breakfast staff.
Location
8.6
The hotel has a great location near the beach and many restaurants.
Room Quality
6.06
Rooms are described as very small and less appealing due to construction views.
Amenities
7.09
Amenities include a nice pool but limited hours for usage.
Value for Money
7.05
Value is seen as moderate given the issues raised with service and room quality.
Food and Beverage
7.6
Breakfast service described as nice, though it's not a buffet.
Overall Experience
7.57
Overall experience is satisfactory but impacted by several negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:15

Property Description

Luxurious Accommodation near Karon Beach

Beautiful Accommodation: Only 50 meters from Karon Beach, Grand Sunset Hotel offers elegantly decorated rooms with free Wi-Fi and private balconies. The all-white interiors with colorful accents create a bright and spacious atmosphere.

Relaxing Amenities: Unwind at the hotel's spa, take a refreshing dip in the pool, or soothe your muscles in the hot tub after a day of exploring Phuket. The tour desk is also available to help you plan exciting excursions.

Dining Experience: Indulge in a variety of beverages at the Pool Sky Bar and savor delicious Thai and western dishes at the restaurant. Room service is just a call away for a cozy night in.

Experience luxury and comfort at Grand Sunset Hotel Phuket – book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for THB 200 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for THB 450 per person per night when using an existing bed.
    People 5 years old and over stay for THB 900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 142 reviews
Cleanliness: 6.1
Service: 7.57
Location: 8.6
Room Quality: 6.06
Amenities: 7.09
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 7.57
L
Luvsannyam family_with_children mn
10
2026-01-27 via Nuitee
M
Mikhail solo_traveller ru
7
2025-12-29 via Nuitee
H
hasna family_with_children ma
10
Pros:

À quelques pas de la plage, endroit sécurisé, parking gratuit, un bureau de change au bout de la rue, ainsi que des restaurants toute au long de la plage, l'hôtel est très bien situé la vue de la piscine est incroyable on vois vraiment pourquoi il s'appelle grand sunset puisque c'est vraiment le cas

Cons:

J'ai tout apprécié juste l'heure de la fermeture de la piscine à 19h je trouve que c'est un peu tôt

2025-08-19 via Nuitee
M
María couple de
1
Big rudeness for such a tiny room
Pros:

The location was ok. It has a market nearby and many restaurants.

Cons:

They treat us very poorly, the vast majority of them did not even look at you or say anything when you come in or out.
They made us pay a deposit we did not know about and was only possible with cash. The guy just told us to leave if we did not have the cash.
It was clean, but nothing impressive tbh.
The breakfast is not a buffet, they are very nice tho and give you as much as you want, except for the eggs.
The rooms are very very small, they look at a construction work. There is no room with beach views. On the main door and its street there are many power poles, which sound and sparkle the whole time.

2025-08-01 via Nuitee
M
Mikael couple se
6
Pros:

Bra pool. Bra läge med matställen precis jämte (gatan jämte)

Cons:

Kanske för det är lowseason men en bartender som hellre kollar tv och ganska ointresserad överlag. Tråkigt rum med utsikt över bygge och övergiven mark. Tror och hoppas dom är bättre då mer folk kommer dit.

2025-07-18 via Nuitee
R
Ross solo traveller gb
8
Very good
Pros:

Great rooftop pool and bar
Value for money and close to the beach

Cons:

Towels for pool at reception instead of at pool area

2025-05-29 via Nuitee
K
Kirsty young couple gb
9
Superb
2025-03-31 via Nuitee
C
Chris family
2
Pros:

Place is a scam - the towel scam is very real. They tried to pull it on us on checkout. Knowing it would likely happen we gave extra thirty minutes to check out and yell at the staff until they turned over our 6,000 baht. Why would I want to steal a face cloth 😂. Stay clear of this place - lots of better options

2025-03-27 via Nuitee
Тимофей young couple ru
3
Poor
2025-01-23 via Nuitee
B
Ben family with young children au
10
Great hotel, great location
Pros:

The staff, hotel and location were perfect

Cons:

It was a great hotel - nothing to complain about

2024-10-21 via Nuitee
A
Andrew solo traveller gb
7
Good
2024-10-20 via Nuitee
R
Rorri solo traveller au
1
We ended not staying at the property, we left an found another place close by that was a lot nicer and better value
Pros:

Nothing

Cons:

The fridge spelt there was stains all over the walls and furniture, the curtains had rips and the safe didn’t work

2024-10-08 via Nuitee
D
Dylan young couple ie
3
You get what you pay for.
Pros:

The hotel is very central to the beach and surroundings. The staff were helpful.
Rooftop pool.

Cons:

The hotel was very dirty. The bed was extremely uncomfortable, it was like sleeping on a concrete floor. Curtains were ripped. Used bottles from previous guests under the bed. I doubt the room or sheets were ever cleaned. Rooms were very noisy as you could hear other people all the time. Electricity went when we were there and had no AC which was torture.

2024-07-22 via Nuitee
D
David family with young children au
10
Exceptional
Pros:

Clean close to beach
Very friendly staff

2024-07-20 via Nuitee
M
Mildre young couple gb
2
Very poor
Pros:

The hotel is in a good area, the swimming pool was good and the staff ( just in swimming pool area).

Cons:

The staff wasn’t polite, the bathroom smelling horrible and is not value for money, as well we asked for a toilet paper because the cleaner didn’t refill and the receptionist refused to provide it, I have to go at the reception. Really bad attention. As well the restaurant is Russian food that hasn’t nothing to be with phucket.

2024-06-23 via Nuitee
A
Andrew group gb
9
value for money second stay this year will be returning this and next year.
Pros:

pool on roof top was good, room and bathroom good, staff very nice and altogether a good value for money hotel.

Cons:

nothing

2024-06-07 via Nuitee
M
Maleny partner
2
Pros:

This place was a disappointment, when we entered the room, the first thing we noticed was stains and hairs in our sheets, went downstairs and asked for them to be changed and we got told that we had to wait till the next day, so my girlfriend asked for a spare sheet and we changed it ourselves, just when we thought it was over, we went into the bathroom to shower and a huge roach came out, bathroom was not clean and it had a smell. I’m all about affordable rooms and I’m deff not expecting a 5 star hotel or treatment, I’m super open minded, but this was terrible. I had booked 2 nights and we were gone within an hr of being there. We did not stay, we truly couldn’t after that experience.

2024-05-25 via Nuitee
S
Stephen solo traveller gb
8
Very good
Pros:

Great pool staff really friendly Goid good

Cons:

Pool close to early as did the restaurant

2024-05-23 via Nuitee
M
Marlene young couple au
4
Disappointing
Pros:

The closeness to the beach and the rooftop pool

Cons:

The aircon wasn’t working so had to be fixed, the room was small, there was a list in the room of how much things cost if they are lost or damaged which felt a little over the top

2024-05-14 via Nuitee
R
Ruperto Digracia
10
Pros:

Great customer service

2024-05-09 via Nuitee