Hotel Moncloa

Hotels
7.9 (571 reviews)
Rua Augusta, 646 , Sao Paulo , br

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Cons:
Noise from nearby nightlife
Room access issues

Categories

Cleanliness
7.76
Cleanliness was generally noted as good, but there were specific issues regarding mold and water leakage.
Service
8.73
Staff were consistently described as friendly and helpful, contributing positively to the experience.
Location
7.27
Location received mixed reviews, with safety concerns noted, especially at night.
Room Quality
7.22
Room concerns included issues with TV access and accessibility which negatively impacted the experience.
Amenities
8.15
The offerings were satisfactory but there were mentions of lacking internet in rooms, affecting business travelers.
Value for Money
7.21
Given the price point, some guests felt that the quality did not meet their expectations, especially concerning service responsiveness.
Food and Beverage
8.76
Breakfast and food offerings were positively highlighted across multiple reviews.
Overall Experience
8.13
The overall experience was positive with significant areas for improvement, particularly in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Luxurious Accommodations
Hotel Moncloa offers soundproof apartments with elegant wooden decor, air conditioning, and flat-screen TVs. The private bathrooms are stocked with complimentary toiletries and a hairdryer for your convenience.

Delicious Buffet Breakfast
Start your day with a sumptuous buffet breakfast featuring a wide array of pastries, breads, cakes, cold cuts, fruits, and beverages. The perfect way to energize yourself before exploring São Paulo.

Convenient Location
Situated near major attractions like Paulista Avenue and Sírio Libanês Hospital, Hotel Moncloa provides easy access to transportation options, shopping centers, and dining venues. Enjoy the vibrant city life just steps away from your comfortable stay.

Book your stay at Hotel Moncloa now and experience the best of São Paulo!

Important information:

All guests must bring their booking confirmation voucher.

A pre-authorization will be made in the credit card after you place your booking.

Kindly note that the hotel does not offer an accommodations suitable for guests with mobility impairments.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

7.9
Based on 571 reviews
Cleanliness: 7.76
Service: 8.73
Location: 7.27
Room Quality: 7.22
Amenities: 8.15
Value for Money: 7.21
Food and Beverage: 8.76
Overall Experience: 8.13
M
Maria • solo_traveller • br
7
Pros:

Localização boa, café da manhã com opções de frutas variadas, pães, iogurte, bolos, suco, frios, simples, mas com opções, quarto limpo, porém pouco iluminado, e com pouca tomada, e banheiro ok, ducha boa e quente.

Cons:

Se você tem muita sensibilidade com barulho para dormir talvez não seja o melhor hotel para você, mesmo ficando no quarto de fundos, dava para ouvir música do estabelecimento que é colado ao hotel, nada absurdo, mas dá. Porém como o ar-condicionado é mais antigo e faz barulho, abafou o som da música, o que funcionou para mim.

2026-09-11 • via Nuitee
J
Jack Costa • solo_traveller • br
9
2026-09-10 • via Nuitee
L
Luan • solo_traveller • br
8
Pros:

Os funcionários são excelentes!

Cons:

Poderiam colocar tomadas ao lado da cama

2026-09-08 • via Nuitee
A
André • couple • br
9
2026-09-08 • via Nuitee
D
Danilo • solo_traveller • br
10
Pros:

Ótima localização, funcionários atenciosos, conforto, café da manhã maravilhoso.

2026-09-06 • via Nuitee
L
Lays • couple • br
10
Local muito confortável e aconchegante! Atendimento muito bom
Pros:

Tudo muito organizado e limpo

2026-09-04 • via Nuitee
M
Martins de Athayde Filho • extended_group • br
10
2026-09-01 • via Nuitee
M
Mario • couple • br
8
2026-08-31 • via Nuitee
R
Rogerio • extended_group • br
9
2026-08-31 • via Nuitee
L
Ligiane Regina • couple • br
4
Foi uma experiência razoável
Pros:

Quarto bem limpo. Funcionários bem dispostos!

Cons:

Falta de internet. E sem resolução quando solicitado apoio. Banheiro com vazamento e cheiro ruim sempre (mesmo limpo).

2026-08-29 • via Nuitee
L
Luis • couple • br
9
2026-08-27 • via Nuitee
P
PERLA CONSUELO • extended_group • br
3
DECEPCIONANTE
Pros:

ATENDIMENTO DE TODA A EQUIPE DE FUNCIONÁRIOS.

Cons:

INFELIZMENTE É UM HOTEL NUM PONTO ESTRATÉGICO PARA QUEM PRECISA PARTICIPAR DE EVENTOS NO CENTRO DE CONVENÇOES FREI CANECA, POIS É MTO PRÓXIMO. MAS INFELIZMENTE A RUA ESTÁ NUM NÍVEL DEPLORÁVEL. MTAS BOATES NO ENTORNO, COM MMÚSICA 24 HORAS.

2026-08-24 • via Nuitee
M
Maria Christina • solo_traveller • br
6
Não vale a pena
Pros:

Café da manhã bom, limpeza razoável, cama confortável

Cons:

Wi-Fi não funciona, chuveiro ruim, ar condicionado antigo e sujo

2026-08-19 • via Nuitee
A
Ameer Majid • solo_traveller • pk
1
Will never come back nor suggestto anyone.
Pros:

Location and front desk staff

Cons:

Poor management, No internet during my 5 nights stay, Noisy Rooms, couldn’t able to sleep. All the time something missing.

2026-08-18 • via Nuitee
H
Hebert Elder • couple • br
7
Simples.
Pros:

Localização.

Cons:

Cheiro de morfo no banheiro.

2026-08-17 • via Nuitee
A
AVNER LUIS • couple • br
7
2026-08-17 • via Nuitee
A
Alessandra • solo_traveller • br
7
Boa acomodação .
Pros:

Bem perto do local que eu precisava ir

Cons:

Não tem tomada perto da cama, o telefone tem que ser carregado longe , o fio mesmo de 2m não conseguiu trazer o telefone até a mesinha de cabeceira.

2026-08-16 • via Nuitee
C
Clara • extended_group • br
10
2026-08-13 • via Nuitee
J
JOSÉ MARCOS • solo_traveller • br
9
2026-08-09 • via Nuitee
R
Remédios • couple • br
9
2026-08-09 • via Nuitee