Sultan Tughra Hotel - Special Class

Hotels
•
Independent
8.2 (105 reviews)
Sultanahmet Mah Keresteci Hakki Sok, No:17, Istanbul, Istanbul, 34122 , Istanbul , TR
90-212-5171070

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Concierge service
Wheelchair accessible
Conference space
See all facilities

Review Highlights

Cons:
Dirty rooms
Rude staff
Poor amenities
Outdated facilities

Categories

Cleanliness
6.6
The hotel is described as dirty with unkempt bathrooms and unpleasant rooms.
Service
8.6
Staff were reported as rude and unhelpful.
Location
10
Location was not mentioned specifically, assumed to be average.
Room Quality
7.6
Rooms are outdated with significant maintenance issues.
Amenities
7.6
Lack of basic amenities such as kettle, cups, and spoons.
Value for Money
6.6
The review indicates a perception of being significantly overpriced.
Food and Beverage
10
Food and beverage not mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.6
General dissatisfaction with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Experience the elegance of Sultan Tughra Hotel - Special Class, nestled in the heart of Istanbul, where art deco meets luxurious comfort.

Exquisite Dining Experience
Indulge in a culinary journey at our buffet restaurant featuring a bar/lounge, or savor 24-hour room service. Wake up to a complimentary continental breakfast served daily, ensuring you're energized for your adventures.

Comfortable and Chic Rooms
Retreat to one of our 9 stylish guestrooms, equipped with minibars, DVD players, and complimentary WiFi. Enjoy designer toiletries in private bathrooms, enhancing your stay with a touch of luxury and convenience.

Unmatched Location and Convenience
Discover the iconic sites of Istanbul, including Hagia Sophia and the Blue Mosque, all within a short stroll. With express check-in/out and a 24-hour business center, our hotel caters to both leisure and business travelers.

Don't miss out on the ultimate Istanbul experience—book your stay with us today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 105 reviews
Cleanliness: 6.6
Service: 8.6
Location: 10
Room Quality: 7.6
Amenities: 7.6
Value for Money: 6.6
Food and Beverage: 10
Overall Experience: 8.6
R
Raymond
8
Pros:

Loved the decor and the staff were extremely helpful.
Great location, close the Blue Mosque, Grand Palace and Grand Bazaar.

2025-10-12 • via Nuitee
B
BAHAR • family
10
Pros:

I really liked the staff members as they provided the best customer service. Location was perfect near all attractions, but breakfast could be way better and for Turkey they could have better quality for food and coffee.

2025-10-01 • via Nuitee
A
Alexander
10
Pros:

Absolutely LOVED the people that worked there! The room was comfortable & honestly ornate to the point of being comical. I loved it! My gosh, that food for breakfast was outstanding, too!

2025-09-29 • via Nuitee
D
Dilpreet • family
2
Pros:

AVOID THIS IS NOT A 4 STAR HOTEL!!! Checked out early it was so bad.

This is a 1/2 star hotel at best, extremely disappointed with our experience here never had to deal with a missold holiday property. Please read most recent reviews it is an outdated property with rude staff and lack of amenities. Never have I ever checked out of a hotel early because of how unhygienic and unimpressed I was with the difference between what is advertised on the websites vs how outdated the hotel actually is.
Short reasons why:
- Unpleasant rooms and bathrooms that are unkempt
- Brown splashes on the ceiling above where you sleep
- Dirty walls
- Rusted bathroom metallurgy
- Broken mirror
- A hairdryer that is from 2005 that has a filament that heats up red when used and has to turn itself off every 5 minutes to cool down
- Bathroom hooks are swivelling when you hang something on them
- You could turn the bathroom tap 360 degrees because it was so ill fitted/ready to come off entirely - Wallpaper coming off the walls
- Worn out sofa in the room
- Mezzanine floor is only 1 metre in height such that the bed is actually just a mattress on the floor, we bumped our heads every time we got up
- No kettle, cups or spoons provided in the rooms
- Outdated
- Rude staff - we were told upon asking for some cups (because maybe they weren't provided in the room in the first place) and a butter knife that we were asking for 'too much'
- - Asked where we are 'originally from' when asking for milky tea.

2025-09-14 • via Nuitee
A
Alberto Jose
2
Avoid - dirty and dated hotel
Pros:

Very dated and dirty hotel, AVOID

2025-09-05 • via Nuitee
S
sharif mohammad minhajul • partner
8
Pros:

The location is excellent, with all the main attractions within walking distance—and to top it off, the beach is just around the corner.

2024-10-29 • via Nuitee
D
Daniel
8
Pros:

It's all good but the room is too small for us.

2024-08-16 • via Nuitee
D
Dzianis • family
10
Pros:

On a quiet street, walking distance to major attractions and the sea broadwalk.
Reasonably priced. Its an old boutique hotel, rooms are small but clean, staff is friendly, decent breakfast custom omlets and coffees. We used card to keep ac running during our stay.

2024-06-13 • via Nuitee
I
Ian
2
Pros:

The pics look good… but the fitout is 10 yrs old.., everything is wonky wobbly… they moved me to another hotel on first night because there was an electyproblen… then I checked in and discovered the problems… I requested a refund and they agreed but haven’t done it yet….,disaster!

2024-05-01 • via Nuitee
S
Sergey • family
10
Pros:

Great location.

2024-04-07 • via Nuitee
T
Tebba
10
Pros:

Very nice. The staff were all very very nice and pleasant and helpful. Breakfast was really good

2024-03-11 • via Nuitee
I
Iryna
10
Beautiful hotel with a very authentic touch.
Pros:

I missed my flight to Minsk and had to stay overnight at Istanbul. I booked this hotel last minute from the airport without much research and never regretted. They made me feel very welcome even though I was a solo traveller, signed me up for an awesome dinner on a boat (I definitely needed it after two flights).

Next day I was able to walk around the city for a little bit because the hotel is 7 mins walking distance from the Blue Mosque. The breakfast at the hotel was absolutely delicious. The rooms are very clean and you feel like a royalty staying at this hotel. Highly recommend.

2024-02-27 • via Nuitee
B
Bret
10
Very Nice
Pros:

Nice place to stay while in Istanbul. Very close to the boardwalk outside the busy city, on a quiet street.

Close enough to walk to absolutely everything and far enough away to escape the chaos that is Istanbul.

Really enjoyed the breakfast and the tea and coffee, lots of recommendations on places and things to see.

The one thing is the rooms are small, but there is a closet to put stuff, and they are cozy.

2024-02-05 • via Nuitee
A
Arthur • family
10
Pros:

Great little hotel in the heart of Istanbul, all within a walking distance. Fantastic service, we even had breakfast included in the price. Room was bit smaller than expected btu all basic ameneties worked. Call the hotel direct for a better deal.

2023-08-27 • via Nuitee
M
Mark
10
Lovely little hotel in the heart of the old town
Pros:

The over-the-top opulence of the hotel is very much a matter of taste - we thought it a perfect fit for the old town! A little worn at the edges, but it's a lovely place, with very helpful and attentive staff and a massive breakfast

2023-08-08 • via Nuitee
J
Jahangir
10
Pros:

Beautiful hotel that is also near everthing worth seeing in Istanbul. The staf is kind, and incredibly helpful. Highly recommend this place!

2023-08-02 • via Nuitee
H
Hassan
4
Pros:

This place only looks good in picture, really small rooms,

2023-07-23 • via Nuitee
S
Svetlana
10
Pros:

I was good experience. I feel as I am at home.every morning I had a good breakfast. At from desk guys were helpful and they gave me some good advises. Some tips. Never-never take a transportation from hotel. Only Take a yellow taxi.

2023-07-08 • via Nuitee
R
Ranjani
10
Pros:

Location is great and reception staff very friendly

2023-06-27 • via Nuitee
K
kevin
10
Pros:

We enjoyed the hotel and staff very much. If you want a boutique hotel that is designed in the Turkish style, you’ll love it. Orhan was top notch and helped us around the hotel, talking about the city, and is connected throughout the city. The hotel also coordinated our round trip airport transfers.

2023-06-04 • via Nuitee